98% Would Recommend
Latest Review 15 days ago
Dave D. on 11/09/2017
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"Great customer service and communication"
Mike was very responsive, kept me informed of the status and willing to stay later.
Vehicle: Chevrolet TrailBlazer
Service Date: 11/07/2017
Review Created: 11/09/2017 08:47 AM
Michael G., Manager at Gill's Automotive responded on 11/13/2017

Hi...thanks so much for taking the time for review..it's great people like you that help us keep the doors open and we really do our best to be honest and upfront with our customers ...have a wonderful 
Thanksgiving...

Mike

Rick W. on 11/04/2017
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Spoke with Rick's wife. She said she appreciated the fact that this business was able to get her vehicle in so quickly. The employee who assisted her was very nice. However, it was a little higher than she expected.
Vehicle: Chevrolet Pickup
Category: Service
Service Date: 11/02/2017
Review Created: 11/04/2017
This review was collected via phone interview by Customer Research Inc.
Michael G., Manager at Gill's Automotive responded on 11/09/2017

Hi..thanks for the review we appreciate the kind words..always feel bad when a customer walks out feeling repair was a bit higher than expected in this case a thermostat was added after and it resulted in a slightly higher total ...but hope you will be back..

Thanks Mike 

Debbie B. on 11/02/2017
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"Great Service..."
Mike and his team are excellent to work with. He is quick to respond and always takes the time to explain and give options when appropriate for the work needed. We highly recommend Gill's Automotive!
Vehicle: Acura TL
Service Date: 11/02/2017
Review Created: 11/02/2017 09:46 PM
Michael G., Manager at Gill's Automotive responded on 11/03/2017

Hi ..thank you thank you for the kind words..we certainly do our best to be up front and honest ...and are so thankful for great people like you..we look forward to servicing your car in the future..

Thanks again Mike

Mark C. on 10/24/2017
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Mark said the facility did a great job. They were personal, and they took care of extra problems. They did not over charge.
Vehicle: Toyota Corolla
Category: Service
Service Date: 10/16/2017
Review Created: 10/24/2017
This review was collected via phone interview by Customer Research Inc.
Michael G., Manager at Gill's Automotive responded on 11/07/2017

Thanks so much for taking time for this review....
we value your response and if you need anything 
else please let us know...Mike

Jim K. on 10/13/2017
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"ALTERNATOR REPLACEMENT"
Mike did a great job communicating the details and solving the problem while also working with me to minimize costs.
Vehicle: Acura TL
Service Date: 10/12/2017
Review Created: 10/13/2017 07:36 AM
Michael G., Manager at Gill's Automotive responded on 10/13/2017

Thanks Jim for choosing us to service your car..please keep us in mind for any future repairs ..have a great weekend..Mike

Rich W. on 09/03/2017
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"Fast and Reliable"
Gill's is great! A hidden gem among the many other service shops in St Charles. We have used them twice for brake replacement, an oil change, and brake light replacement. Mike helped us on both occasions. Service was fast and fairly priced. I highly recommend Gill's!
Vehicle: Chevrolet Equinox
Service Date: 08/28/2017
Review Created: 09/03/2017 10:33 AM
Michael G., Manager at Gill's Automotive responded on 09/04/2017

Thank so much for the kind review...we are family run and not big advertisers so great folks like you who leave a wonderful review are our best advertisements😊thanks again for trusting your vehicle with us and we look forward to servicing your car again in the future...Mike

Jason V. on 08/31/2017
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Spoke with Mike. He said the technician does a pretty good job.
Category: Service
Service Date: 08/30/2017
Review Created: 08/31/2017
This review was collected via phone interview by Customer Research Inc.
James N. on 08/25/2017
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"Excellent auto repair shop!"
Gill's takes the hassle out of trying to find an honest and dependable auto repair shop! Mike is friendly, knowledgeable and honest. Many repair shops take advantage of their customers and only care about the profit, but what sets Gill's apart from many other shops is that Mike genuinely cares about his customers and their vehicles. Prices are very reasonable. Great place to do business with and will absolutely be back again.
Vehicle: Ram 2500
Service Date: 08/24/2017
Review Created: 08/25/2017 08:33 PM
Michael G., Manager at Gill's Automotive responded on 08/27/2017

Thanks so much for your encouraging words..its customers like you 
that keep us motivated and keep business going..not to mention always great to make a new friend..again thanks for the review and thanks for choosing us to do the truck repair..Mike

Ted M. on 08/25/2017
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Spoke with Diane. She said the staff provides really good service.
Vehicle: Ford Police Interceptor
Category: Service
Service Date: 08/23/2017
Review Created: 08/25/2017
This review was collected via phone interview by Customer Research Inc.
James K. on 08/21/2017
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James said he received good service.
Vehicle: Nissan Rogue
Category: Service
Service Date: 08/05/2017
Review Created: 08/21/2017
This review was collected via phone interview by Customer Research Inc.
Michael B. on 08/20/2017
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"Good local company"
Great service with short notice
Vehicle: Lincoln Navigator
Service Date: 08/10/2017
Review Created: 08/20/2017 05:03 AM
Julie J. on 08/17/2017
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"Great service"
Always prompt and reliable work. Great service with rreasonable cost. I've been using Gills for many years and find that I can always count on this business.
Vehicle: Chevrolet Equinox
Service Date: 08/14/2017
Review Created: 08/17/2017 01:48 PM
A.J. S. on 08/17/2017
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A.J. said this business provided him with awesome service. He has been a customer for 7 years because they do good work.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 08/11/2017
Review Created: 08/17/2017
This review was collected via phone interview by Customer Research Inc.
Joe G. on 08/13/2017
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"Oil change "
Great customer service
Vehicle: Volkswagen Jetta Sedan
Service Date: 08/04/2017
Review Created: 08/13/2017 09:54 PM
Dwayne R. on 08/13/2017
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"Great service, good prices"
Great work, very knowledgeable
Vehicle: Chevrolet Tahoe
Service Date: 07/28/2017
Review Created: 08/13/2017 07:52 PM
Aimee C. on 07/14/2017
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"Consistently Great!"
Gill's Automotive is tops in my book! :-) Consistent, reliable and friendly!
Vehicle: GMC Acadia
Service Date: 07/13/2017
Review Created: 07/14/2017 12:19 PM
Michael G., Manager at Gill's Automotive responded on 07/14/2017

Thanks Aimee for the kind words..we sure value customers like you guys...

Jim K. on 07/05/2017
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"CATALYTIC REPLACEMENT"
Mike again provided great guidance and quality service while working with me to minimize cost on the catalytic replacement.
Vehicle: Lexus GS 350
Service Date: 06/29/2017
Review Created: 07/05/2017 11:22 AM
Ted S. on 06/26/2017
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Spoke with Sharon. She said the vehicle is great and the service was wonderful.
Vehicle: GMC Sierra 1500
Category: Service
Service Date: 06/23/2017
Review Created: 06/26/2017
This review was collected via phone interview by Customer Research Inc.
Jim K. on 06/21/2017
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"Air Conditioning Repair"
Mike worked with me to try to minimize costs. Job was well done.
Vehicle: Acura TL
Service Date: 06/20/2017
Review Created: 06/21/2017 08:30 AM
Ted M. on 06/09/2017
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Spoke with Deann. She said she knows them really well. She has always taken her vehicles there, ever since they opened. They care about their customers.
Vehicle: Ford Pickup
Category: Service
Service Date: 06/07/2017
Review Created: 06/09/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 87 in total