97% Would Recommend
Latest Review 4 days ago
Jim W. on 04/21/2018
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Jim said the staff was very personable. They did everything they said they would do. They were done on time.
Vehicle: Jeep Cherokee
Category: Service
Service Date: 04/13/2018
Review Created: 04/21/2018
This review was collected via phone interview by Customer Research Inc.
Ted M. on 04/18/2018
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Spoke with Deanne. She said they always take care of them.
Vehicle: Ford Police Interceptor
Category: Service
Service Date: 04/17/2018
Review Created: 04/18/2018
This review was collected via phone interview by Customer Research Inc.
Leland E. on 03/21/2018
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Leland said he's been to this facility before and the service is okay.
Vehicle: Ford Taurus
Category: Service
Service Date: 03/20/2018
Review Created: 03/21/2018
This review was collected via phone interview by Customer Research Inc.
Ken S. on 03/20/2018
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Ken said he would recommend the business.
Vehicle: Acura MDX
Category: Service
Service Date: 03/16/2018
Review Created: 03/20/2018
This review was collected via phone interview by Customer Research Inc.
Joe C. on 03/10/2018
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Joe said he would recommend this business for service.
Vehicle: Dodge Pickup
Category: Service
Service Date: 03/09/2018
Review Created: 03/10/2018
This review was collected via phone interview by Customer Research Inc.
Ted M. on 02/26/2018
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Spoke with Deann. She said the business was accommodating, prompt and fair.
Vehicle: Ford Super Duty F-250 SRW
Category: Service
Service Date: 01/26/2018
Review Created: 02/26/2018
This review was collected via phone interview by Customer Research Inc.
Ryan C. on 02/23/2018
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Ryan said the business provided good service, but it was a little pricey.
Vehicle: Cadillac STS
Category: Service
Service Date: 02/20/2018
Review Created: 02/23/2018
This review was collected via phone interview by Customer Research Inc.
Trent C. on 02/01/2018
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"Gill's is Great!"
Mike is professional and is able to explain things very clearly, even to people like me that know very little about cars.
Vehicle: Jeep Patriot
Service Date: 01/25/2018
Review Created: 02/01/2018 08:04 AM
Jason V. on 01/24/2018
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Jason said the service was completed in a timely fashion and for a reasonable price.
Vehicle: Ram 3500
Category: Service
Service Date: 01/06/2018
Review Created: 01/24/2018
This review was collected via phone interview by Customer Research Inc.
Jim T. on 01/18/2018
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Spoke with Caiden. He said the business provided good service.
Vehicle: Pontiac Grand Prix
Category: Service
Service Date: 01/16/2018
Review Created: 01/18/2018
This review was collected via phone interview by Customer Research Inc.
Nicky C. on 01/17/2018
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Spoke with John. He said dealing with Mike, the owner, makes things easy.
Vehicle: Dodge Dakota
Category: Service
Service Date: 01/13/2018
Review Created: 01/17/2018
This review was collected via phone interview by Customer Research Inc.
Dave D. on 01/12/2018
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"Above and beyond"
Mike always goes above and beyond what the requested service includes. Brought my truck in for an oil change and he gave it a complete examination letting me know about some things to take care of and keep an eye on. No pressure for me to do anything, just expert advice.
Vehicle: Chevrolet TrailBlazer
Service Date: 01/11/2018
Review Created: 01/12/2018 06:45 AM
Michael G., Manager at Gill's Automotive responded on 01/12/2018

Hi...thanks so so much for the kind words we work hard to provide great service and be honest with customers...we realize you have alot of choices for car repair and thank you for choosing us..Mike

Frank T. on 01/11/2018
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Frank said this business has always done a good job.
Vehicle: Ford Police Interceptor
Category: Service
Service Date: 01/08/2018
Review Created: 01/11/2018
This review was collected via phone interview by Customer Research Inc.
Careese L. on 01/08/2018
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"Oil Change"
Mike is always so great! He knows how to really break things down for me (I know nothing about cars) He's always very professional! And something that is very important to me, my time, and he's very good at getting me in and out or getting my car back to me asap!
Vehicle: Nissan Rogue
Service Date: 01/04/2018
Review Created: 01/08/2018 02:12 PM
Michael G., Manager at Gill's Automotive responded on 01/08/2018

Hi...we know there are lots of choices for car repair and are so glad you chose us...thanks so much for the kind words..we work hard to be honest and appreciate your loyalty..

Mike

Joe C. on 01/05/2018
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Joe said the staff cares about its customers. He has gone to this business multiple times .
Vehicle: Dodge Pickup
Category: Service
Service Date: 12/27/2017
Review Created: 01/05/2018
This review was collected via phone interview by Customer Research Inc.
Michael G., Manager at Gill's Automotive responded on 01/08/2018

Thanks Joe..please keep us in mind ..Mike

Taylor K. on 01/04/2018
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Overall Rating 1/5rating 1rating 1rating 1rating 1
"Poor service and they cause so much additional damage "
If i could give this place no stars then I would.

My husband brought his 2005 Manual Ford Mustang here a week ago. They sent out an apprentice to turn the car on, and the guy could even start it because he didn't know how to start a manual car. So he posed the hood to jump it, which wasn't necessary, and then forgot to close the hood. So when they went to test drive it, they SMASHED THE WINDSHIELD and dented the front hood.

So while they have had our car for entire week, they are NOT fixing the hood and are not willing to give us ANYTHING to compensate our time or the inconvenience they have caused us.

We have given them close to $5000 over that past year in repairs and THIS is how they treat their costumers. We will NEVER go back. I would rather pay triple at the dealership then ever go back here.
Service Date: 01/02/2018
Review Created: 01/04/2018 12:16 PM
Michael G., Manager at Gill's Automotive responded on 01/04/2018

Taylor I am  very sorry this is how you feel, since we still have your vehicle I am more than happy to preform any of the options we spoke about on the phone, to repair any damage caused while in our care, please feel free to call and discuss

Michael B. on 12/23/2017
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"Good local mechanic"
Love the opportunity to use a small local business.
Vehicle: Lincoln Navigator
Service Date: 12/22/2017
Review Created: 12/23/2017 06:17 AM
Jim K. on 12/21/2017
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"OIL CHANGE & BRAKES"
Mike and Cole were very informative advising how to minimize costs while addressing most prudent solutions.
Vehicle: Acura TL
Service Date: 12/20/2017
Review Created: 12/21/2017 01:47 PM
Dave D. on 11/09/2017
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"Great customer service and communication"
Mike was very responsive, kept me informed of the status and willing to stay later.
Vehicle: Chevrolet TrailBlazer
Service Date: 11/07/2017
Review Created: 11/09/2017 08:47 AM
Michael G., Manager at Gill's Automotive responded on 11/13/2017

Hi...thanks so much for taking the time for review..it's great people like you that help us keep the doors open and we really do our best to be honest and upfront with our customers ...have a wonderful 
Thanksgiving...

Mike

Rick W. on 11/04/2017
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Spoke with Rick's wife. She said she appreciated the fact that this business was able to get her vehicle in so quickly. The employee who assisted her was very nice. However, it was a little higher than she expected.
Vehicle: Chevrolet Pickup
Category: Service
Service Date: 11/02/2017
Review Created: 11/04/2017
This review was collected via phone interview by Customer Research Inc.
Michael G., Manager at Gill's Automotive responded on 11/09/2017

Hi..thanks for the review we appreciate the kind words..always feel bad when a customer walks out feeling repair was a bit higher than expected in this case a thermostat was added after and it resulted in a slightly higher total ...but hope you will be back..

Thanks Mike 

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