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Gill's Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(183 Reviews)
100
Write a Review

Score Details

5 stars
90%
4 stars
7%
3 stars
<1%
2 stars
<1%
1 star
1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
100
Net Promoter Score ®

Business Details

About

Established 1997, Gill's Automotive is the trusted name in auto repair and maintenance services for families across our area. We're a family business and take pride in delivering the highest quality products and automotive services to St Charles and surrounding communities, always at a fair price. Our team includes ASE-certified Established 1997, Gill's Automotive is the trusted name in auto repair and maintenance services for families across our area. We're a family business and take pride in delivering the highest quality products and automotive services to St Charles and surrounding communities, always at a fair price. Our team includes ASE-certified technicians who will take care of your automotive needs the right way the first time.

As a NAPA AutoCare Center, we back qualifying work through a nationwide warranty. Our auto repair shop features parts that meet or exceed factory recommendations. We offer exclusive opportunities to save and financing through the NAPA EasyPay Credit Card.

Thank you for your interest in our business. We look forward to assisting with all your car care and repair needs. Until next time, we wish you safe and happy travels. ...more

Categories
Auto Repair, Auto Maintenance, Car Maintenance
Contact
(630) 584-9558
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
800 E Main St St Charles, IL 60174
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Gill's Automotive's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(183 Reviews)
Write a Review
Recent Reviews
Verified Customer
Aurora, IL
2011 Nissan Maxima
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/14/2022
verified customerVerified Customer
10
Good place
Have my oil changed here many times.
SM
Scott M.
Gilberts, IL
2009 Toyota Tacoma
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/24/2022
verified customerVerified Customer
10
Quality work
Mike and crew did an outstanding job repairing my sons tacoma. so be a repeat customer
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Verified Customer
Saint Charles, IL
2019 Ford F250 Super Duty 3/4 Ton - Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2022
verified customerVerified Customer
10
Great work done!
I've been using Gill's for many years. The do quality work with the best pricing that they can give.
Michael G., Manager from Gill's Automotive responded on 05/20/2022 09:42 AM

Hey thanks so much for continuing your loyalty with us it means so much have a great weekend Mike

JH
John H.
Darien, IL
2000 Trailer utility
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/16/2022
verified customerVerified Customer
10
Awesome Place
I was an hour from home when my trailer broke down. Called Gills, (as they were nearby) and they took me in right away. They immediately worked to repair my trailer while i waited and got me back on the road. Steve the mechanic did an excellent job putting it back together. Highly recommend Gills
Michael G., Manager from Gill's Automotive responded on 05/16/2022 02:09 PM

Thanks so much for taking time for the review it means a lot to our future as a business have a great day please remember us for any further car repairs or hitches Mike

FB
Frank B.
Geneva, IL
2004 Ford Mustang
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2022
verified customerVerified Customer
10
Quick and friendly service. Always readonable and fair!
Mike is friendly and knowledgable. Always receive excellent service.
Michael G., Manager from Gill's Automotive responded on 05/13/2022 09:43 PM

Hi thanks for the review glad we could help out have great weekend Mike

TK
Ted K.
Wheaton, IL
2009 Equipment Trailer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/10/2022
verified customerVerified Customer
10
Trailer Repair Done Right
A few days ago I brought my 10’ long ATV trailer in with a lighting problem. After a few days they called and said that it was done after replacing most of the lights and wiring. I came to learn that there was a rather large mouse “nest” that allowed the mice to dine on my wiring.
On the way home I noticed that some of the lights were not working-so I brought it back only to find that the problem was my truck and plug-in connection was bad. They diagnosed the problem, fixed it and sent me on my way. No complaints, just professional action. I am impressed and satisfied.
Ted K
Michael G., Manager from Gill's Automotive responded on 05/10/2022 03:50 PM

Thanks so much for taking time for the review ...these reviews def help spread the word for us have great night Mike

Verified Customer
St. Charles, IL
2010 Ford Expedition
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/20/2022
verified customerVerified Customer
10
Power window motor
I was very happy with the speed of the service, the amount of communication and the price was reasonable. I got the car back within 6 hours of bringing it to them
Michael G., Manager from Gill's Automotive responded on 04/20/2022 01:03 PM

So glad our schedule allowed a quick turn around for you to get back on the road can't always do that but this time it worked out ..please keep us in mind for future repairs thanks Mike

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Verified Customer
Saint Charles, IL
2016 Ford Explorer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/20/2022
verified customerVerified Customer
10
Brakes and wheel bearings.
We took our Explorer in to get the brakes done and an oil change, they found a wheel bearing that was seized up. The front brakes were warrantied so we didn't have to pay for them. So great they discovered the wheel bearing issue that could have been a deal breaker. We always use Gills for repairs, its nice to take our vehicles to a service shop we can trust.
Michael G., Manager from Gill's Automotive responded on 04/20/2022 01:02 PM

Hi...thank you thank you for taking time to write a review it's great customers like yourself that helps future customers make their decision for auto repair..we do not do a lot flashy advertising but instead rely on great customers to spread the word ....thanks again

JB
Jasion B.
1998 Chevrolet Tahoe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/13/2022
verified customerVerified Customer
10
Oil change and break job
Mike and his crew are excellent. Honest fast service that's hard to find now a days.
Michael G., Manager from Gill's Automotive responded on 04/13/2022 11:36 AM

Thanks so much for review it def helps our name and business get known ..have a great day  Mike

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Verified Customer
Dundee, IL
2010 Ford Expedition
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/16/2022
verified customerVerified Customer
10
always helpful and knowledgeable!
Very competitive prices and always taken care of the first time around. you need to have trust in your mechanic to make care you your car and Gill's Automotive is that place.
Michael G., Manager from Gill's Automotive responded on 03/17/2022 05:25 PM

Hi there...thanks so much for the review it means alot..have great wkend Mike

Verified Customer
2017 Jeep Wrangler
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2022
verified customerVerified Customer
10
Awesome Service with the Personal Touch
Mike and the team were awesome to work with. Fair price, very communicative, work done on time and as promised and the personal touch is what makes getting done work awesome.
SH
Shari H.
Geneva, IL
2010 Subaru Outback
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2022
verified customerVerified Customer
10
Great service and all done with a cheerful attitude.
I was having a slow air leak in one of my tires and called Mike and he got me in quickly and made the repair in great time. They also replaced one of my fog lamps at the same time. I love getting such great service and so close to home!
Verified Customer
Saint Charles, IL
2005 Nissan Altima
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/12/2021
verified customerVerified Customer
10
Son's car repair
Excellent customer service. Mike kept us up to date on everything. Service was outstanding....our new goto spot.
DM
Dan M.
Saint Charles, IL
2015 Honda Odyssey
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/09/2021
verified customerVerified Customer
10
Very nice and efficient. Did a great job installing a hitch.
Very nice and efficient. Did a great job installing a hitch. Thanks!!!
JM
Jack M.
Winfield, IL
2020 Acura RDX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/04/2021
verified customerVerified Customer
Category: Service
Jack said it was good.
Recommended
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