Overview

Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5rating 4.72

29 Reviews

97% Would Recommend
Latest Review almost 3 years ago

Reviews


SM
Stephen M.
Grand Haven, MI
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/19/2015
Once Again...
Just great service! After installing new wheels and winter tires I needed the TPMS system reset. The service garage for the auto took one look and said that the wheels did not come with the tire pressure monitors and that they (the dealer) would have to dismount all four tires, install new monitors and remount the wheels at a cost of MANY hundred of dollars! One call to Global and they fit me in on short notice, correctly diagnosed the situation and recalibrated the pressure monitors at a VERY reasonable fee. I cannot thank them enough.

SM
Steve M.
Grand Haven, MI
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2015
Great Place for auto repair
Just OUTSTANDING service. I had been having a problem with my turbocharged Mazda Miata ever since the Mazda dealer worked on it last fall. In fact, they worked on fixing the problem that they created for three additional days and could not figure out what they had done wrong to impair it's performance. I described the issue and the symptoms to Jacob and one of the mechanics and they went to work to not only correctly diagnose the problem but to fix in short time what the dealer could not do in almost four days. And, Global beat their own time estimate by a full day, putting me back on the road with a great running car. I have had most of my non-warranty work done here before, and they deserve to have all of my business and yours, too.

CR
Carly R.
Grand Haven, MI
Overall Rating 1/5rating 1rating 1rating 1rating 1
05/18/2015
Not what you'd hope for.
Tried them for the first time--I need a repair place in the area as we vacation here regularly. I had warnings about electrical problems in my display. Needed a quick computer assessment to make sure it was safe to drive until it could be repaired. A 5 minute job. Nope--they sent me on my way. Said they could do it in 5 days--not the repair --the assessment. Not the kind of service or attitude I'm looking for.

MW
Mark W.
West Olive, MI
Mercedes-Benz E320
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/01/2013
Crank Sensor-320S
Prompt, exact, complete. This is a top-drawer crew.

TA
Todd A.
Spring Lake, MI
Mazda RX-7
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2013
Prompt, courteous service
The staff at Global Autoworks were very helpful in taking care of the issue I had with my 1984 car, getting me in promptly and fixing it quickly.

CB
Charles B.
Grand Haven, MI
Chrysler Town
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2013 Category: Service
Charles said the business did a good job and the price was good.
This review was collected via phone interview by Customer Research Inc.

GD
Gene D.
Grand Haven, MI
Mazda 3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2013 Category: Service
Gene said the customer service is great. They do great quality work.
This review was collected via phone interview by Customer Research Inc.

JW
Julie W.
Spring Lake, MI
Chevrolet Silverado
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2013 Category: Service
Julie said this business is courteous and knowledgeable.
This review was collected via phone interview by Customer Research Inc.

JB
Joe B.
Toyota Sienna
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2013 Category: Service
Joe said he was very satisfied.
This review was collected via phone interview by Customer Research Inc.

GM
Gale M.
Lexus RX 350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2013 Category: Service
Gale said he has always had good results working with the mechanic.
This review was collected via phone interview by Customer Research Inc.

JH
Jessica H.
Saturn LS1
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/15/2013 Category: Service
Jessica said they did not do actual repairs for her, but they were friendly and she would probably give them a try. Their prices were a little higher than other places she has been.
This review was collected via phone interview by Customer Research Inc.

EV
Erin V.
Mazda MPV
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2013
Service was great!
The service was great and I appreciated their time and hardwork.

DS
Dan S.
Grand Haven, MI
Mitsubishi Lancer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2013
Clean waiting area and COFFEE!! :O)
Speedy friendly service!

BP
Bonnie P.
Grand Haven, MI
Ford Explorer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2013
Full Repair Service
Immediate appointment with speedy and
professional service.

JM
Jeff M.
Honda Accord
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2013
Satisfied Customer
Expected the worse and cost of repairs was going to be high with parts and labor, Micheal checked things out and no parts required, he fixed what needed to be fixed and it was all labor costs. So happy to have a honest and dependable auto service company located in town that I won't feel cheated when I walk out the door.

SS
Sue S.
Honda Pilot
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/31/2013 Category: Service
Sue said they did a good job and provided good customer service. Their prices are reasonable and she will be back.
This review was collected via phone interview by Customer Research Inc.

RG
Rich G.
Chevrolet TrailBlazer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/31/2013 Category: Service
Rich said they do good work.
This review was collected via phone interview by Customer Research Inc.

JY
Jeff Y.
Subaru Impreza
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/30/2013 Category: Service
Jeff said the business does fine work, but they are a little pricey.
This review was collected via phone interview by Customer Research Inc.

JL
Jeromy L.
Spring Lake, MI
GMC Envoy
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/29/2013 Category: Service
Jeromy said they were polite, cordial and they were up front. It was a good price and they did a good job.
This review was collected via phone interview by Customer Research Inc.

HB
Helmut B.
Michigan
BMW 335xi
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/29/2013 Category: Service
Helmut said he is happy with the business. They have serviced his vehicle and returned it in a clean condition for the last two years
This review was collected via phone interview by Customer Research Inc.

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