Overview

Overall Rating 4.56/5Overall Rating 4.56/5Overall Rating 4.56/5Overall Rating 4.56/5rating 4.56

1587 Reviews

ReScore Reviews™ (40)

ReScore
Overall Rating 3.500002/5Overall Rating 3.500002/5Overall Rating 3.500002/5rating 3.500002rating 3.500002
Original
Overall Rating 2.225/5Overall Rating 2.225/5rating 2.225rating 2.225rating 2.225
92% Would Recommend
100% Business Response
Latest Review about 6 hours ago

Reviews


JP
Joseph P.
Scotch Plains, NJ
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/18/2018 Category: Service
Great Service
My service representative J. Clark has always assisted me to my satisfaction, and I’ve been pleased with any of the work that I’ve had done on my car there. I highly recommend them!
DAVID K., Service and Parts Director from Global Hyundai responded on 12/18/2018

Jimmy, and our entire Global family, thank you for your feedback.  We wish you a happy holiday season. 

David Karlstein
Director- Service and Parts
908.757.4000 x343
DKarlstein@globalautomall.com

Verified Customer
Basking Ridge, NJ
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/18/2018 Category: Service
Thank you
Thank you
DAVID K., Service and Parts Director from Global Hyundai responded on 12/18/2018

We thank you!  Happy holidays. 

David Karlstein
Director- Service and Parts
908.757.4000 x343
DKarlstein@globalautomall.com

DB
Debra B.
Edison, NJ
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/17/2018 Category: Service
Owner of a Sonata
Took time to sit with me to explain what was going to happen to my car during the service. The time spent was not rushed and my questions and concerns were addressed in a non-threatening manner. I felt that my service representative was extremely caring and honest with me. I feel very secure in having Hyundai service my car now and in the future.
DAVID K., Service and Parts Director from Global Hyundai responded on 12/18/2018

Nick works very hard to make sure that you feel like you are family.  We appreciate you taking the time out to let us know that it is making a difference. 

Thank you and happy holidays.

David Karlstein
Director- Service and Parts
908.757.4000 x343
DKarlstein@globalautomall.com

LB
Lawrence B.
Somerset, NJ
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/17/2018 Category: Service
Convenient and comfortable
Professional approach to auto maintenance
DAVID K., Service and Parts Director from Global Hyundai responded on 12/17/2018

Thank you for your thoughts.  We appreciate the feedback.

Happy Holidays.

David Karlstein
Director- Service and Parts
908.757.4000 x343
DKarlstein@globalautomall.com

AH
Annette H.
Bedminster, NJ
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/16/2018 Category: Service
Oil Change
My oil Change was done and they rotated my tires which also needed to be done
DAVID K., Service and Parts Director from Global Hyundai responded on 12/17/2018

Thank you for taking the time to provide us with your feedback. 

Happy Holidays!

David Karlstein
Director- Service and Parts
908.757.4000 x343
DKarlstein@globalautomall.com

Verified Customer
Westfield, NJ
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2018 Category: Service
Very accommodating even without an appointment
I needed a tire check and was advised I was in need of an oil change I had another appointment and they were able to get me out in time
DAVID K., Service and Parts Director from Global Hyundai responded on 12/15/2018

Nick, and his team thank you for your feedback. 

Happy holidays.

David Karlstein
Director- Service and Parts
908.757.4000 x343
DKarlstein@globalautomall.com

Verified Customer
Belle Mead, NJ
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2018 Category: Service
Nice work
Nice and quick work with the service
DAVID K., Service and Parts Director from Global Hyundai responded on 12/14/2018

Thank you for your time. 

Happy Holidays!

David Karlstein
Director- Service and Parts
908.757.4000 x343
DKarlstein@globalautomall.com

MB
Murali B.
Bridgewater, NJ
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2018 Category: Service
Excellent
Excellent service
DAVID K., Service and Parts Director from Global Hyundai responded on 12/13/2018

Our team appreciates your feedback.  Thank you and happy holidays.

David Karlstein
Director- Service and Parts
908.757.4000 x343
DKarlstein@globalautomall.com

Verified Customer
Summit, NJ
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2018 Category: Service
_blank_
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DAVID K., Service and Parts Director from Global Hyundai responded on 12/13/2018

Thank you!

David Karlstein
Director- Service and Parts
908.757.4000 x343
DKarlstein@globalautomall.com

JM
James M.
Clark, NJ
2018 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2018 Category: Service
MY KONA SERVICE
QUICK SERVICE AND DONE RIGHT
DAVID K., Service and Parts Director from Global Hyundai responded on 12/13/2018

Happy to hear!  Thank you for taking the time to let us know.
Have a great holiday season.

David Karlstein
Director- Service and Parts
908.757.4000 x343
DKarlstein@globalautomall.com

FO
Francis O.
Somerset, NJ
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2018 Category: Service
GlobalAutoMall
My agent's openness and truthfulness
DAVID K., Service and Parts Director from Global Hyundai responded on 12/12/2018

Jimmy and his team appreciate your feedback.  We wish you a happy holiday season. 

David Karlstein
Director- Service and Parts
908.757.4000 x343
DKarlstein@globalautomall.com

EL
Edward L.
Edison, NJ
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018 Category: Service
maintenance service
Service Advisor is great. Friendly people in entrance. Comfortable waiting area. On time service.
DAVID K., Service and Parts Director from Global Hyundai responded on 12/11/2018

Thank you so much for your feedback.  Angelica and the team appreciate it.

Happy Holidays!

David Karlstein
Director- Service and Parts
908.757.4000 x343
DKarlstein@globalautomall.com

RP
Raymond P.
Brick, NJ
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/10/2018 Category: Service
Always excellent service
Jordan is a peach!
DAVID K., Service and Parts Director from Global Hyundai responded on 12/11/2018

Thank you! 

David Karlstein
Director- Service and Parts
908.757.4000 x343
DKarlstein@globalautomall.com

JB
Joan B.
Gillette, NJ
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/10/2018 Category: Service
work performed in timely manner
Very polite and informative personnel regarding status of work and approximate finish time. Rep even took time to pair my I phone which I was most appreciative. Very pleasant experience.
DAVID K., Service and Parts Director from Global Hyundai responded on 12/10/2018

It is our pleasure to be able to assist you.  Thank you for the kind words, and we wish you a very happy holiday season.

David Karlstein
Director- Service and Parts
908.757.4000 x343
DKarlstein@globalautomall.com

Verified Customer
Westfield, NJ
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/10/2018 Category: Service
Nick was fantastic!
While I was only having basic service performed on my car, my advisor, Nick, was very thorough and friendly. He kept me advised of the status of the work being performed and had me on my way in a reasonable period of time. Nick was a pleasure to deal with and Global is lucky to have him!
DAVID K., Service and Parts Director from Global Hyundai responded on 12/10/2018

On behalf of your advisor, Nick, and the entire Global family, I would like to personally thank you for taking the time to complete this survey. Your feedback is very important to us.

We look forward to seeing you again,

David Karlstein
Director- Service and Parts
908.757.4000 x343
DKarlstein@globalautomall.com

AC
Anthony C.
Middlesex, NJ
2015 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/09/2018 Category: Service
Service review
Excellant service
DAVID K., Service and Parts Director from Global Hyundai responded on 12/10/2018

Thank you!

Happy holidays.

David Karlstein
Director- Service and Parts
908.757.4000 x343
DKarlstein@globalautomall.com

SV
Sylvia V.
Stirling, NJ
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/08/2018 Category: Service
Quick fast and easy
This was my first oil change for my 2018 Elantra. I was in and out within the hour, and my service person was great.
DAVID K., Service and Parts Director from Global Hyundai responded on 12/10/2018

Jordan, and the rest of us, thank you for your feedback.

Happy Holidays.

David Karlstein
Director- Service and Parts
908.757.4000 x343
DKarlstein@globalautomall.com

RB
Rafael B.
New Brunswick, NJ
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/08/2018 Category: Service
Service Maintenance
Angelina is extremely efficient. Completely in control which equates to In and out quickly.
DAVID K., Service and Parts Director from Global Hyundai responded on 12/10/2018

On behalf of Angelica and her team, thank you very much!

Happy holidays. 

David Karlstein
Director- Service and Parts
908.757.4000 x343
DKarlstein@globalautomall.com

GC
Grace C.
Newark, NJ
2017 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/07/2018 Category: Service
Great Customer Care
Customer Service
DAVID K., Service and Parts Director from Global Hyundai responded on 12/08/2018

We thank you for the feedback.  Next visit, we strive for the 5!

David Karlstein
Director- Service and Parts
908.757.4000 x343
DKarlstein@globalautomall.com

Verified Customer
Edison, NJ
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2018 Category: Service
good service
Took me at last minute(called that morning), and finished in a timely manner.
DAVID K., Service and Parts Director from Global Hyundai responded on 12/08/2018

We try our best to accommodate! Thank you for the feedback. 

David Karlstein
Director- Service and Parts
908.757.4000 x343
DKarlstein@globalautomall.com