Overview

Overall Rating 4.55/5Overall Rating 4.55/5Overall Rating 4.55/5Overall Rating 4.55/5rating 4.55

1496 Reviews

ReScore Reviews™ (39)

ReScore
Overall Rating 3.4615354/5Overall Rating 3.4615354/5Overall Rating 3.4615354/5rating 3.4615354rating 3.4615354
Original
Overall Rating 2.20513/5Overall Rating 2.20513/5rating 2.20513rating 2.20513rating 2.20513
91% Would Recommend
100% Business Response
Latest Review about 4 hours ago

Reviews


DO
David O.
Piscataway, NJ
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2018 Category: Service
Oil change
I am David’s wife, David passed last year. I never had to deal with a oil change. I told all I met it was my first time. I have to say everyone was very thoughtful and made my new experience just fine. Thank you all.
DAVID K., Service and Parts Director from Global Hyundai responded on 10/22/2018

We appreciate your kind words, and our family expresses the deepest condolences for your loss. 

David Karlstein
Director- Service and Parts
908.757.4000 x343
DKarlstein@globalautomall.com

MG
Mehta G.
Edison, NJ
2016 Hyundai Elantra Gt
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018 Category: Service
Good going
This was my second visit at global after 8 months. This time it was walk-in as I had to get my broken rear wiper blade and also avail one of the coupons for front wiper blades.it was already a busy day, despite being a walk in and not so significant amount of work I was prioritized and attended on the spot. Good going global. Keep up the good work.
DAVID K., Service and Parts Director from Global Hyundai responded on 10/19/2018

On behalf of the entire Global family, we thank you for taking the time to provide your feedback. 

David Karlstein
Director- Service and Parts
908.757.4000 x343
DKarlstein@globalautomall.com

GD
Geraldine D.
Watchung, NJ
2018 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018 Category: Service
I had a oil change
It was Quick and Pleasant
DAVID K., Service and Parts Director from Global Hyundai responded on 10/19/2018

Fast and good!  That's our goal.
Thank you for taking the time to provide your feedback. 

David Karlstein
Director- Service and Parts
908.757.4000 x343
DKarlstein@globalautomall.com

Verified Customer
Somerset, NJ
2016 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018 Category: Service
We
Great service
DAVID K., Service and Parts Director from Global Hyundai responded on 10/19/2018

Thank you!

David Karlstein
Director- Service and Parts
908.757.4000 x343
DKarlstein@globalautomall.com

Verified Customer
North Arlington, NJ
2010 Hyundai Genesis Co
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018 Category: Service
Honest service
Been going for years. Great place to get quality work done.
DAVID K., Service and Parts Director from Global Hyundai responded on 10/18/2018

Thank you.  We are very happy to have you as part of the Global family.

David Karlstein
Director- Service and Parts
908.757.4000 x343
DKarlstein@globalautomall.com

RG
Robert G.
Berkeley Heights, NJ
2013 Hyundai Elantra Co
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018 Category: Service
The service is good and the people are congenial.
Excellent.
DAVID K., Service and Parts Director from Global Hyundai responded on 10/18/2018

Thank you so much. We appreciate you taking the time to let us know. 

David Karlstein
Director- Service and Parts
908.757.4000 x343
DKarlstein@globalautomall.com

RW
Rayneisha W.
Plainfield, NJ
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018 Category: Service
The attention to detail
Nick was absolutely amazing we had a slight misunderstanding about my previous visit and Nick went on the hunt to find a resolve. He made sure my car was ready when I needed it and made sure my vehicle was safe for me to drive. I love the people at Global thank you for providing excellent customer service. Special shout out to Mario for selling me such a great ride.
DAVID K., Service and Parts Director from Global Hyundai responded on 10/18/2018

On behalf of your advisor, Nick, and the entire Global family, I would like to personally thank you for taking the time to complete this survey. Your feedback is very important to us.

We look forward to seeing you again,

David Karlstein
Director- Service and Parts
908.757.4000 x343
DKarlstein@globalautomall.com

MH
Mary H.
Newark, NJ
2016 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018 Category: Service
Excellent
Yes I would i already did.
DAVID K., Service and Parts Director from Global Hyundai responded on 10/18/2018

Thank you so much for taking the time to provide your feedback.

David Karlstein
Director- Service and Parts
908.757.4000 x343
DKarlstein@globalautomall.com

Verified Customer
North Plainfield, NJ
2013 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018 Category: Service
Great service as always!
Anjelica is customer obsessed! She is reliable, honest and super efficient.
DAVID K., Service and Parts Director from Global Hyundai responded on 10/18/2018

We love her too!  

Thank you

David Karlstein
Director- Service and Parts
908.757.4000 x343
DKarlstein@globalautomall.com

TM
Teena M.
Basking Ridge, NJ
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018 Category: Service
Service people are customer centric!
It's very easy and comfortable to bring my car here for service. And service is always provided in a timely manner. I don't feel like I'm getting ripped off. Plus I enjoy the free car wash!
DAVID K., Service and Parts Director from Global Hyundai responded on 10/18/2018

Thank you so much for your feedback!

David Karlstein
Director- Service and Parts
908.757.4000 x343
DKarlstein@globalautomall.com

JP
Jeffrey P.
Far Hills, NJ
2016 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018 Category: Service
Fast, efficient, thorough.
Fast, efficient, thorough service. Kept me informed of issues with my vehicle
DAVID K., Service and Parts Director from Global Hyundai responded on 10/18/2018

Nick, and his team, thank you very much for taking the time to provide your feedback. 

David Karlstein
Director- Service and Parts
908.757.4000 x343
DKarlstein@globalautomall.com

JB
James B.
Bridgewater, NJ
2012 Hyundai Accent
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2018 Category: Service
Convienent
I really liked the Uber service that was provided so I could get to and from the office.
DAVID K., Service and Parts Director from Global Hyundai responded on 10/18/2018

Thank you for your feedback.  We try to provide you as many options as possible to make your visit more convenient.
 

David Karlstein
Director- Service and Parts
908.757.4000 x343
DKarlstein@globalautomall.com

Verified Customer
Chatham, NJ
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2018 Category: Service
Service
Great job!
DAVID K., Service and Parts Director from Global Hyundai responded on 10/17/2018

On behalf of your advisor, Nick, and the entire Global family, I would like to personally thank you for taking the time to complete this survey. Your feedback is very important to us.

We look forward to seeing you again,

David Karlstein
Director- Service and Parts
908.757.4000 x343
DKarlstein@globalautomall.com

RR
Ross R.
South Plainfield, NJ
2017 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2018 Category: Service
Great Service
The Service Advisors are helpful and accommodating.
DAVID K., Service and Parts Director from Global Hyundai responded on 10/16/2018

Thank you for your kind words.  Nick and his team appreciate your time. 

David Karlstein
Director- Service and Parts
908.757.4000 x343
DKarlstein@globalautomall.com

Verified Customer
South Plainfield, NJ
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2018 Category: Service
Quick and Easy
First time a dealership actually talked me out of getting something done because I truly didn't need it. That's great service. Was also in and out quickly. Everyone was extremely nice and helpful.
DAVID K., Service and Parts Director from Global Hyundai responded on 10/16/2018

Welcome to the Global family!
We look forward to seeing you again. 

David Karlstein
Director- Service and Parts
908.757.4000 x343
DKarlstein@globalautomall.com

DS
Daria S.
Piscataway, NJ
2012 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018 Category: Service
Great service
Got me what i needed to be informed and in the best position to resolve my issue. James was pleasant, courteous a did his job effectively. What more could i expext. Well done!
DAVID K., Service and Parts Director from Global Hyundai responded on 10/12/2018

Jimmy, and the rest of the team, thank you very much for your feedback.  We appreciate it.

David Karlstein
Director- Service and Parts
908.757.4000 x343
DKarlstein@globalautomall.com

MC
Marilyn C.
Basking Ridge, NJ
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2018 Category: Service
service
I've only had maintenance service. They are always done in the time they state. Everyone is courteous.
DAVID K., Service and Parts Director from Global Hyundai responded on 10/11/2018

Jordan and her team thank you very much for your feedback!

David Karlstein
Director- Service and Parts
908.757.4000 x343
DKarlstein@globalautomall.com

Verified Customer
Union, NJ
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018 Category: Service
Always Great Service
Thank you for always providing great service
DAVID K., Service and Parts Director from Global Hyundai responded on 10/11/2018

Thank you for taking the time to provide your feedback.  We appreciate it!

David Karlstein
Director- Service and Parts
908.757.4000 x343
DKarlstein@globalautomall.com

PB
Philip B.
Somerset, NJ
2016 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018 Category: Service
.....
Your service person (Angelica) treats me like a friend not a customer
DAVID K., Service and Parts Director from Global Hyundai responded on 10/10/2018

You are part of the Global "family", and we thank you for choosing us.  Your feedback means a lot.

David Karlstein
Director- Service and Parts
908.757.4000 x343
DKarlstein@globalautomall.com

AL
Alberto L.
Middlesex, NJ
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018 Category: Service
Mr
I have no problems when my car is being serviced by Global.
DAVID K., Service and Parts Director from Global Hyundai responded on 10/10/2018

Thank you very much for your feedback. 

David Karlstein
Director- Service and Parts
908.757.4000 x343
DKarlstein@globalautomall.com