Reviews
Verified Customer
Thank you so much for your feedback. Joel and his team appreciate your time.
David KarlsteinDirector- Service and Parts
908.757.4000 x343
DKarlstein@globalautomall.com
Mr. Gimmelli,
On behalf of the entire Global family, I apologize if anyone on my team argued with you. If you can please let me know what is the best number to reach you, I will try to contact you directly tomorrow and see if we can rectify your situation.
Regards,
Director- Service and Parts
908.757.4000 x343
DKarlstein@globalautomall.com
Verified Customer
On behalf of the entire Global family, I would like to personally apologize that you were not 100% satisfied with your recent service experience. I have asked that your Advisor, Shezrae reach out to you directly to see what we can do to make it right.
Thank you for your feedback, its how our team gets better.
Director- Service and Parts
908.757.4000 x343
DKarlstein@globalautomall.com
Thank you very much. This means a lot to Shezrae and her team!
David KarlsteinDirector- Service and Parts
908.757.4000 x343
DKarlstein@globalautomall.com
Verified Customer
Thank you very much for taking the time to give us your feedback. Jazmyn and her team truly appreciate it.
David KarlsteinDirector- Service and Parts
908.757.4000 x343
DKarlstein@globalautomall.com
Verified Customer
On behalf of Shezrae, and her team, we thank you very much for taking the time to provide your feedback. We could not agree with you more that she is amazing!
Thank you for choosing to be part of the Global family.
Director- Service and Parts
908.757.4000 x343
DKarlstein@globalautomall.com
Verified Customer
of service technicians / mechanics is not up to expectations. Managers should check their work more oftentimes. The quality of service reflects on them also.
On behalf of the entire Global family, I would like to personally apologize that you were not 100% satisfied. I have asked your Advisor, Angelica, to reach out to you directly to see what we can do to make things right.
Thank you for your feedback,
Director- Service and Parts
908.757.4000 x343
DKarlstein@globalautomall.com
Thank you so much! This means very much to Angelica and our team.
David KarlsteinDirector- Service and Parts
908.757.4000 x343
DKarlstein@globalautomall.com
Verified Customer
The Hyundai Palisade 2020 has been very unreliable as a new car. I have been at lease 6 times with issues at the dealer and the car just have 18k miles. Airbag light on, third row seat totally stoped working, window whistling noise multiple times, the rear suspension is making rattling noises.
Global has been very patient and they have provided great service on every occasion, but it is still very frustrating to get a new car and visit the dealer with a new issue every 3,000 miles or less.
Thank you for taking the time to provide your feedback. I have asked your Advisor, Fernando, to reach out to you directly to see what our team here in the service department could have done to earn all 5 stars.
Wishing you and your a Happy and Healthy New Year.
Director- Service and Parts
908.757.4000 x343
DKarlstein@globalautomall.com
Thank you very much. This means a lot to Fernando, and his team.
David KarlsteinDirector- Service and Parts
908.757.4000 x343
DKarlstein@globalautomall.com
Verified Customer
The quality of service/repair is excellent I’ve never had to return because it wasn’t done properly.
From what I can tell their pricing is competitive.
They respect your time and are willing to accommodate you when you’re in a tight schedule.
Facility is a very clean.
The personnel is friendly and I cannot say enough about my advisor Angelica.
Thank you so much for your feedback. We do appreciate your time.
We wish you a safe and healthy holiday season.
Director- Service and Parts
908.757.4000 x343
DKarlstein@globalautomall.com
Verified Customer
Jazmyn and her team thank you so much for your feedback. We wish you and your family a safe and healthy holiday season.
David KarlsteinDirector- Service and Parts
908.757.4000 x343
DKarlstein@globalautomall.com
Verified Customer
Thank you for your feedback.
David KarlsteinDirector- Service and Parts
908.757.4000 x343
DKarlstein@globalautomall.com
Verified Customer
Fernando and his team thank you very much for taking the time to provide your feedback. It means a lot to us.
David KarlsteinDirector- Service and Parts
908.757.4000 x343
DKarlstein@globalautomall.com
Vincent Ferraro and Elvio Esteban were fabulous! They were professional but friendly, they didn't play games and they were honest. That's sometimes hard to find. I would recommend anyone to go to Global Hyundai and ask for Vincent and Elvio. I am looking to many great years with my Hyundai. I am hoping that service is as excellent as the sales staff!
Thank you for your feedback. We appreciate your time.
Happy Thanksgiving to you and your family.
Director- Service and Parts
908.757.4000 x343
DKarlstein@globalautomall.com
Verified Customer
On behalf of the entire Global family, we appreciate your feedback. I have asked your Advisor, Shezrae, to reach out to you directly to see what we could have done to deserve all 5 stars.
Hope you and your family have a Happy Thanksgiving,
Director- Service and Parts
908.757.4000 x343
DKarlstein@globalautomall.com
Verified Customer
Thank you very much for feedback. Fernando and his team appreciate it!
David KarlsteinDirector- Service and Parts
908.757.4000 x343
DKarlstein@globalautomall.com
Verified Customer
Thank you! We really appreciate your time.
David KarlsteinDirector- Service and Parts
908.757.4000 x343
DKarlstein@globalautomall.com