Overview

Overall Rating 4.58/5Overall Rating 4.58/5Overall Rating 4.58/5Overall Rating 4.58/5rating 4.58

1896 Reviews

ReScore Reviews™ (50)

ReScore
Overall Rating 3.7600016/5Overall Rating 3.7600016/5Overall Rating 3.7600016/5rating 3.7600016rating 3.7600016
Original
Overall Rating 2.18/5Overall Rating 2.18/5rating 2.18rating 2.18rating 2.18
92% Would Recommend
100% Business Response
Latest Review 3 days ago

Reviews


JB
Judith B.
Hillsborough, NJ
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2019 Category: Service
Personalized service
The Service Team took the time to answer my questions in detail and to offer options. I appreciated that.
DAVID K., Service and Parts Director from Global Hyundai responded on 06/22/2019

And we appreciate you being part of the Global family!  Thank you. 

David Karlstein
Director- Service and Parts
908.757.4000 x343
DKarlstein@globalautomall.com

TG
Telfer G.
Scotch Plains, NJ
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2019 Category: Service
The Bagels etc.
The staff was friendly, helpful and knowledgeable.
DAVID K., Service and Parts Director from Global Hyundai responded on 06/22/2019

Thank you.  Your comments mean a lot to us. 

David Karlstein
Director- Service and Parts
908.757.4000 x343
DKarlstein@globalautomall.com

JD
Joseph D.
Plainfield, NJ
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2019 Category: Service
Fast and efficient
Get the done job right and quickly
DAVID K., Service and Parts Director from Global Hyundai responded on 06/22/2019

We appreciate the feedback.  Thank you for your time. 

David Karlstein
Director- Service and Parts
908.757.4000 x343
DKarlstein@globalautomall.com

RD
Roman D.
Gillette, NJ
2008 Hyundai Veracruz
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2019 Category: Service
Great service
Friendly staff and quick service
DAVID K., Service and Parts Director from Global Hyundai responded on 06/21/2019

Thank you!

David Karlstein
Director- Service and Parts
908.757.4000 x343
DKarlstein@globalautomall.com

HA
Harold A.
North Plainfield, NJ
2012 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2019 Category: Service
my service adviser
The place is always accessible to talk to your service person and they listen to your concerns. The service is very reliable.
DAVID K., Service and Parts Director from Global Hyundai responded on 06/20/2019

Thank you.  We appreciate your feedback. 

David Karlstein
Director- Service and Parts
908.757.4000 x343
DKarlstein@globalautomall.com

Verified Customer
Somerville, NJ
2009 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2019 Category: Service
Good service
Always does a good job with my car.
DAVID K., Service and Parts Director from Global Hyundai responded on 06/20/2019

And we always appreciate you taking the time to provide your feedback.  Thank you!

David Karlstein
Director- Service and Parts
908.757.4000 x343
DKarlstein@globalautomall.com

MH
Mary H.
Newark, NJ
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2019 Category: Service
The staff and Angelica she always make me feel welcome.
Yes my daughter and friends already bought cars.
DAVID K., Service and Parts Director from Global Hyundai responded on 06/20/2019

Thank you!!!

David Karlstein
Director- Service and Parts
908.757.4000 x343
DKarlstein@globalautomall.com

RS
Rounette S.
Newark, NJ
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2019 Category: Service
Customer service
I have been coming to this dealership in north plainfield for sometime now and everyone of my visits have been very satisfactory and very professional. The staff are amazing and they always go over and beyond.
DAVID K., Service and Parts Director from Global Hyundai responded on 06/20/2019

We thank you very much for being part of the Global family! 

David Karlstein
Director- Service and Parts
908.757.4000 x343
DKarlstein@globalautomall.com

WP
Walter P.
Roselle Park, NJ
2016 Hyundai Santa Fe S
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/19/2019 Category: Service
Not happy with the multipoint inspection process .i had question concerning the report.
If u are going to do the car wash ,please provide a business closer east ,so that I don't have to drive 30 minutes to get it done. The improvement on the car computer seem to improve gas mileage and the way the car drives at lower speeds
DAVID K., Service and Parts Director from Global Hyundai responded on 06/19/2019

On behalf of the entire Global family, I would like to apologize that you were not 100% satisfied with your recent service experience. 
Please let me know how I can help you with your multi-point inspection.  Finally, if you would prefer for us to wash the car in house, we certainly can accommodate that.  Please let your Service Advisor know at your next visit.

Thank you,

David Karlstein
Director- Service and Parts
908.757.4000 x343
DKarlstein@globalautomall.com


SM
Sarah M.
Edison, NJ
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2019 Category: Service
Great service, as quick as possible
The service was quick and simple. Every staff member greeted one another with kindness and a positive attitude.
DAVID K., Service and Parts Director from Global Hyundai responded on 06/19/2019

Thank you very much for your feedback.  We appreciate your time. 

David Karlstein
Director- Service and Parts
908.757.4000 x343
DKarlstein@globalautomall.com

Verified Customer
Edison, NJ
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2019 Category: Service
Knowledgeable
Fast, convenient and knowledgeable!!!
DAVID K., Service and Parts Director from Global Hyundai responded on 06/18/2019

Thank you so much for the kind words!  We appreciate your time.

David Karlstein
Director- Service and Parts
908.757.4000 x343
DKarlstein@globalautomall.com

Verified Customer
Union, NJ
2015 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/15/2019 Category: Service
Great service
Great service and hospitality
DAVID K., Service and Parts Director from Global Hyundai responded on 06/15/2019

Thank you for the kind words.  Next visit we hope to be able to earn all 5 stars. 

David Karlstein
Director- Service and Parts
908.757.4000 x343
DKarlstein@globalautomall.com

RG
Richard G.
Piscataway, NJ
2015 Hyundai Genesis
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/14/2019 Category: Service
Happy Genesis Owner.....Now
Global made sure that they tried all attempts to get my car in order. It took a while, but the final outcome is that I am a satisfied customer and proud to drive the Genesis.
DAVID K., Service and Parts Director from Global Hyundai responded on 06/14/2019

Thank you for the feedback.  Next visit, we hope to be able to earn all 5 stars. 

David Karlstein
Director- Service and Parts
908.757.4000 x343
DKarlstein@globalautomall.com

Verified Customer
Dunellen, NJ
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2019 Category: Service
Service was quick
Was able to get my car serviced on a Saturday morning pretty quickly
DAVID K., Service and Parts Director from Global Hyundai responded on 06/14/2019

Thank you for your feedback.  Nick and the team appreciate it. 

David Karlstein
Director- Service and Parts
908.757.4000 x343
DKarlstein@globalautomall.com

TB
Thomas B.
Dunellen, NJ
2015 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/13/2019 Category: Service
Excellent Service Appointment
Service appointment at Global Auto Mall for 2015 Tucson - 30k service plus software update. Service Rep very pleasant and explained everything in a concise manner. Called back within 60 minutes to provide update and additional information. Car ready within indicated timeframe.
DAVID K., Service and Parts Director from Global Hyundai responded on 06/14/2019

Fernando and his team thank you for your feedback.  We hope that at your next visit we can earn all 5 stars! 

David Karlstein
Director- Service and Parts
908.757.4000 x343
DKarlstein@globalautomall.com

JM
James M.
Clark, NJ
2018 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2019 Category: Service
MY KONA SERVICE
great service every time
DAVID K., Service and Parts Director from Global Hyundai responded on 06/13/2019

Thank you for your feedback!

David Karlstein
Director- Service and Parts
908.757.4000 x343
DKarlstein@globalautomall.com

Verified Customer
Verona, NJ
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2019 Category: Service
Consistent excellence in customer service
Highly recommended !!
DAVID K., Service and Parts Director from Global Hyundai responded on 06/13/2019

Sincerely appreciated! 

David Karlstein
Director- Service and Parts
908.757.4000 x343
DKarlstein@globalautomall.com

KG
Kevin G.
Fanwood, NJ
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2019 Category: Service
Service
All good
DAVID K., Service and Parts Director from Global Hyundai responded on 06/13/2019

Thank you!

David Karlstein
Director- Service and Parts
908.757.4000 x343
DKarlstein@globalautomall.com

JH
Jeff H.
Martinsville, NJ
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2019 Category: Service
Good experience
Good experience - in and out as expected.
DAVID K., Service and Parts Director from Global Hyundai responded on 06/12/2019

Thanks for the feedback.  We appreciate it. 

David Karlstein
Director- Service and Parts
908.757.4000 x343
DKarlstein@globalautomall.com

Verified Customer
Piscataway, NJ
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2019 Category: Service
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DAVID K., Service and Parts Director from Global Hyundai responded on 06/12/2019

Thank you. 

David Karlstein
Director- Service and Parts
908.757.4000 x343
DKarlstein@globalautomall.com