GM Guam Auto


Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

149 Reviews

99% Would Recommend
Latest Review 9 months ago

Josue B. on 01/26/2017
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Josue said the business does a great job and he is really satisfied with them. He was extremely surprised when he took his other vehicle to the business to have them take a look at it because they did not charge him anything. When he took his vehicle to the business as it was leaking oil, they told him everything looked fine and he was really satisfied.
Vehicle: Chevrolet Suburban
Category: Service
Service Date: 01/20/2017
Review Created: 01/26/2017
This review was collected via phone interview by Customer Research Inc.
Gina P. on 01/26/2017
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Gina said the business is very professional and she felt they were not overcharging like other places do.
Vehicle: Hyundai Sonata
Category: Service
Service Date: 01/14/2017
Review Created: 01/26/2017
This review was collected via phone interview by Customer Research Inc.
Shuantel C. on 01/24/2017
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Shuantel said the employees at this business provided good service. They fixed her vehicle to her satisfaction.
Vehicle: Honda Accord
Category: Service
Service Date: 01/20/2017
Review Created: 01/24/2017
This review was collected via phone interview by Customer Research Inc.
Thelma B. on 01/22/2017
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"Finish the job quickly and efficient"
Always quick and efficient. Very kind and truthful
Vehicle: Toyota Sienna
Service Date: 01/19/2017
Review Created: 01/22/2017 09:34 AM
Dave S. on 01/05/2017
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"One on One .... your family!"
John always makes a transportation ordeal a good outcome!
Vehicle: Toyota Pickup
Service Date: 01/04/2017
Review Created: 01/05/2017 09:27 PM
Patriicia J. on 12/30/2016
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Patriicia said this business was nice and polite and they did a wonderful job on her vehicle as well.
Vehicle: Toyota RAV4
Category: Service
Service Date: 12/27/2016
Review Created: 12/30/2016
This review was collected via phone interview by Customer Research Inc.
Alma Q. on 12/19/2016
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Alma said the business was very fast and convenient. She has no more vehicle issues.
Vehicle: Pontiac Grand Prix
Category: Service
Service Date: 12/05/2016
Review Created: 12/19/2016
This review was collected via phone interview by Customer Research Inc.
Eric S. on 12/01/2016
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"Owner: "John's" great respect, treatment and communication with his customers is beyond word!"
Great explanation of mechanical problems and service repair done in a timely manner and also a very fair labor repair charge compared to other shops in the area.
Vehicle: Dodge Stratus
Service Date: 11/28/2016
Review Created: 12/01/2016 03:47 PM
Devin S. on 11/19/2016
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"Dose good work"
I give it a 10 on a scale of 1 to 10 10 is awesome
Vehicle: Jeep Grand Cherokee
Service Date: 11/18/2016
Review Created: 11/19/2016 09:40 PM
Chester l. on 11/16/2016
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"Close to home"
Great owner
Vehicle: Mitsubishi Lancer
Service Date: 11/15/2016
Review Created: 11/16/2016 08:34 PM
Jimmie H. on 11/16/2016
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Jimmie said he was satisfied with the work they did for him at this business. He would recommend them for service.
Vehicle: Cadillac Escalade
Category: Service
Service Date: 11/07/2016
Review Created: 11/16/2016
This review was collected via phone interview by Customer Research Inc.
Erik C. on 10/31/2016
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Spoke with Allen. He said they continue to provide good service.
Vehicle: Buick Park Avenue
Category: Service
Service Date: 10/29/2016
Review Created: 10/31/2016
This review was collected via phone interview by Customer Research Inc.
Doris O. on 10/28/2016
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Doris said the employees who helped her were really friendly. They were really quick so she did not have to wait too long.
Vehicle: Kia Sorento
Category: Service
Service Date: 10/22/2016
Review Created: 10/28/2016
This review was collected via phone interview by Customer Research Inc.
Marrianne R. on 09/30/2016
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Marrianne said her experience with this business was good because she found their mechanic to be both skilled and friendly.
Vehicle: Isuzu Rodeo
Category: Service
Service Date: 09/23/2016
Review Created: 09/30/2016
This review was collected via phone interview by Customer Research Inc.
Tyler O. on 09/29/2016
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Tyler said the mechanic was honest and up front with what the problem was. It was fixed very easily.
Vehicle: GMC Yukon
Category: Service
Service Date: 09/09/2016
Review Created: 09/29/2016
This review was collected via phone interview by Customer Research Inc.
Natasha P. on 09/28/2016
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"This is the place to come to!"
The staff is very helpful and friendly. They have good pricing.
Vehicle: Ford Taurus
Service Date: 09/27/2016
Review Created: 09/28/2016 08:25 PM
Ashley R. on 09/26/2016
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Ashley said the business is really good and she likes them.
Vehicle: Kia Amanti
Category: Service
Service Date: 08/31/2016
Review Created: 09/26/2016
This review was collected via phone interview by Customer Research Inc.
Chester l. on 09/22/2016
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"Great"
Friendly service
Vehicle: Cadillac Escalade EXT
Service Date: 08/04/2016
Review Created: 09/22/2016 10:00 AM
Howard P. on 09/09/2016
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"GM Guam Auto"
I have been going to GM Guam Auto for many years now and John is the most honest and reliable auto repair shop I have ever found. I have lived in the Fairfield area for a long time and have used many auto repair shops, shops that do repairs that don't last, or use defective parts etc., but not here, this is the best and most honest business you could ask for, thank you John for all you do for me and my family.
Vehicle: Chrysler Town & Country
Service Date: 09/09/2016
Review Created: 09/09/2016 11:29 PM
Eliseo S. on 08/27/2016
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Eliseo said this business did a good job. He is a good guy who is honest and up front, he does not find things that are not broken, like most mechanics. He would like them to keep on doing what they are doing. There are very few guys like this around.
Vehicle: Ford Bronco
Category: Service
Service Date: 08/23/2016
Review Created: 08/27/2016
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 149 in total