Goodman Auto and Truck Service

Overview

Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5rating 4.94

550 Reviews

100% Would Recommend
Latest Review almost 2 years ago

Reviews


CK
Christopher K.
Syracuse, NY
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/30/2016 Category: Service
Christopher said this is a great place to do business. The prices are fair and they don't try to push more on him. The facility was very clean.
This review was collected via phone interview by Customer Research Inc.

MR
Myron R.
Syracuse, NY
Ford Ranger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2016 Category: Service
Myron said the business offered excellent service. He is really happy with the business and he plans to continue to do business with them.
This review was collected via phone interview by Customer Research Inc.

RT
Rick T.
Syracuse, NY
Chrysler Town
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/24/2016 Category: Service
Rick said the business does a very good and thorough job.
This review was collected via phone interview by Customer Research Inc.

KA
Keri A.
New York
Kia Sportage
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/22/2016 Category: Service
Keri said the employees at the business provided her with prompt, professional and courteous service.
This review was collected via phone interview by Customer Research Inc.

AM
Alice M.
East Syracuse, NY
Honda Crosstour
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2016 Category: Service
Spoke with John. He said the employees at this business are reliable and honest and he has known them for 30 years.
This review was collected via phone interview by Customer Research Inc.

JC
Jesse C.
New York
Dodge Dakota
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/09/2016 Category: Service
Jesse said the employee of this business showed him the bad parts on his vehicle after he removed them. Most businesses do not practice this.
This review was collected via phone interview by Customer Research Inc.

BL
Bill L.
Baldwinsville, NY
Ford Explorer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/09/2016 Category: Service
Bill said this business always treats him well.
This review was collected via phone interview by Customer Research Inc.

ST
STEVE T.
Syracuse, NY
Kia Sportage
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2016
Great service, as usual
This is the only place I'll take our 2 vehicles. John is friendly, helpful and respectful. I know I'll get quality work done at a fair price, and if anything goes wrong, they will take care of me. I highly recommend Goodman Service!

TR
TRACEY R.
Syracuse, NY
Dodge Journey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/03/2016
Nice sale person
Great service

BG
Barbara G.
Syracuse, NY
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/18/2016 Category: Service
Barbara said they did a very good job.
This review was collected via phone interview by Customer Research Inc.

MD
Mel D.
New York
Chevrolet S10 Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/18/2016 Category: Service
Mel said they did an outstanding job. He really appreciates the fact that he doesn't have to go back to the facility. He is taking another vehicle in because of the work they do.
This review was collected via phone interview by Customer Research Inc.

AR
Annie R.
Syracuse, NY
Dodge Intrepid
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/18/2016 Category: Service
Annie said she likes the business because she has been going there for years and they are good people.
This review was collected via phone interview by Customer Research Inc.

TH
Tom H.
Syracuse, NY
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/18/2016 Category: Service
Spoke with Claire. She said she liked the business because of the quick service. They fixed only what she asked and they were nice. They were efficient and they got her in quickly.
This review was collected via phone interview by Customer Research Inc.

KR
Karen R.
Camillus, NY
Chrysler Sebring
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2016 Category: Service
Karen said her service is always excellent. They are there for her when she needs something. This business always takes care of her vehicle.
This review was collected via phone interview by Customer Research Inc.

PS
Paula S.
Syracuse, NY
Mazda 3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2016 Category: Service
Paula said this is a good business that does good work.
This review was collected via phone interview by Customer Research Inc.

LG
Lee G.
Syracuse, NY
Dodge Pickup
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/06/2016 Category: Service
Lee said this business provided pretty good service.
This review was collected via phone interview by Customer Research Inc.

MR
MICHELE R.
Syracuse, NY
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/05/2016
Always a great experience
Reliable and great work with a hard to beat price to match! My car and I both thank you all!

AM
AMYJO M.
Syracuse, NY
Kia Optima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/05/2016
Quick service when I really needed it
My tire blew out and John had gotten the tire in by the time the tow truck got my car to the shop. They put it on immediately and also let me know of some other maintenance needs but told me to call the dealership bc it should be under warranty (so they weren't trying to sell me other repairs like most places)
I've waited much longer in similar situations at big chain tire shops that are supposed to be able to easily accommodate emergency, non-appointment, situations.
Thanks, as always, John and team for getting me back on the road so quickly! I thought my day was going to be shot, but bc of the team, I was hardly behind schedule.

PF
Pat F.
New York
Buick Century
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/05/2016 Category: Service
Pat said the guy at the business asked all the right questions and had the problem figured out in no time. He was polite and mannerly, making him feel comfortable right away. When he was finished with the work, he thanked him for doing business with them, making him feel really good.
This review was collected via phone interview by Customer Research Inc.

ST
Sally T.
Syracuse, NY
Chrysler 300
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/03/2016 Category: Service
Sally said the business took care of everything that needed to be taken care of.
This review was collected via phone interview by Customer Research Inc.

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