Gossett Hyundai South

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901-333-9000
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Overview

Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4

(465 Reviews)
5 star
69%
4 star
12%
3 star
6%
2 star
3%
1 star
6%

ReScore Reviews™ (14)

ReScore
Overall Rating 3.4/5Overall Rating 3.4/5Overall Rating 3.4/5Overall Rating 3.4/5Overall Rating 3.4/5
Original
Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5
86% Would Recommend
100% Business Response
Latest Review 3 days ago

Reviews

Verified Customer
Memphis, TN
2011 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/01/2020 Category: Service
Awesome customer service
Everytime I need anything dealing with my car ! I take it to them and get it fixed ! They are great at solving your problems with your vehicle.
Recommended
COURTNAY C. from Gossett Hyundai South responded on 07/01/2020

Thank you for the review! 

Courtnay Cooley 
Service Manager 
901-388-8989

Verified Customer
Memphis, TN
2013 Hyundai Sonata
Verified Customer
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2020 Category: Service
James Anderson and his kind courtesy with fixing an error .
James is a plus to the service department and makes sure that his customers are satisfied .
Recommended
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
06/30/2020 Category: Service
Service department is very slow
Waited two hours only for them to tell me that they had to close early . Why they closed early I do not know but was very irritated. They must do better !!!!
COURTNAY C. from Gossett Hyundai South responded on 06/30/2020

Thank you for the review. We will be reaching out to you. 

Courtnay Cooley 
901-388-8989

Verified Customer
Memphis, TN
2020 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/29/2020 Category: Service
Everything
Love the experience
Recommended
COURTNAY C. from Gossett Hyundai South responded on 06/29/2020

Thank you for the review! 

Courtnay Cooley 
Service Manager
901-870-3003

JP
Jacquelyn P.
Memphis, TN
2020 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/29/2020 Category: Service
service
I was given immediate attention when I arrived.
Recommended
CC
Courtnay C. from Gossett Hyundai South responded on 06/29/2020

Thank you for the review!

Courtnay Cooley
Assistant Service Manager
901-388-8989
JG
James G.
Memphis, TN
2018 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/29/2020 Category: Service
Great service
Great!
Recommended
CC
Courtnay C. from Gossett Hyundai South responded on 06/29/2020

Thank you for the review! 

Courtnay Cooley
Assistant Service Manager
901-388-8989
Verified Customer
Memphis, TN
2011 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2020 Category: Service
Fast service
Very friendly and clean. Nice employees and they also offer different options if needed.
Recommended
Courtnay C. from Gossett Hyundai South responded on 06/29/2020

Thank you for the review! 

Courtnay Cooley
Assistant Service Manager
901-388-8989
Verified Customer
Memphis, TN
2020 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/26/2020 Category: Service
Great service
Awesome service:)
Recommended
Courtnay C. from Gossett Hyundai South responded on 06/29/2020

Thank you for the review! 

Courtnay Cooley
Assistant Service Manager
901-388-8989
EW
Elosie W.
Memphis, TN
2007 Hyundai Accent
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/24/2020 Category: Service
Rjjuvination service offer for $109.00 + taxes + facility charge. I dont understand why I have to pay. For serving my auto in your center. Wear else would you do it. 😡 not pleased
Clean office ..very important during corvid.-19...
Recommended
CC
Courtnay C. from Gossett Hyundai South responded on 06/26/2020

Thank you for the review 

Courtnay Cooley
Service Manager
901-388-8989
TN
Taylor N.
Germantown, TN
2010 Hyundai Sonata
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/19/2020 Category: Service
First time customer. Oil change and vehicle inspextion
Very acceptable service
Recommended
CC
Courtnay C. from Gossett Hyundai South responded on 06/19/2020

Thank you for the review! 

Courtnay Cooley
Service Manager
901-388-8989
Verified Customer
Memphis, TN
2017 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/27/2020 Category: Service
Great people
Fixed all my problems!
Recommended
Courtnay C. from Gossett Hyundai South responded on 05/28/2020

Thank you for the review! 

Courtnay Cooley
Service Manager
901-388-8989
Verified Customer
Memphis, TN
2016 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/26/2020 Category: Service
Excellent service
The service technicians were able to complete my oil change to my personal satisfaction.
Recommended
Courtnay C. from Gossett Hyundai South responded on 05/27/2020

Thank you for the review! 

 
Courtnay Cooley
Service Manager
901-388-898

CP
Cheridan P.
Memphis, TN
2020 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/26/2020 Category: Service
Hyundai south
Awesome
Recommended
CC
Courtnay C. from Gossett Hyundai South responded on 05/27/2020

Thank you for the review! 

 
Courtnay Cooley
Service Manager
901-388-8989

RT
Renisha T.
Memphis, TN
2020 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/26/2020 Category: Service
Friendly staff
Great customer service
Recommended
CC
Courtnay C. from Gossett Hyundai South responded on 05/27/2020

Thank you for the review! 

Courtnay Cooley
Service Manager
901-388-8989
AP
Adrienne P.
Horn Lake, MS
2012 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/25/2020 Category: Service
Great Experience!
I had a great experience and service at this location. Once I arrive, I was greeted with a smile from the front to the back. Overall experience was great!
Recommended
CC
Courtnay C. from Gossett Hyundai South responded on 05/26/2020

Thank you for the review! 

Courtnay Cooley
Service Manager
901-388-8989
Verified Customer
Memphis, TN
2010 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/25/2020 Category: Service
Got the Job done!
The service professional was very professional and even offered me a rental car when the repairs took a little longer than expected due to not having the part in stock. They kept me updated on my car and had me back rolling in no time!
Recommended
Courtnay C. from Gossett Hyundai South responded on 05/26/2020

Thank you for the review! 

Courtnay Cooley
Service Manager
901-388-8989