Gossett Hyundai South


Overall Rating 4.13/5Overall Rating 4.13/5Overall Rating 4.13/5Overall Rating 4.13/5rating 4.13

214 Reviews

ReScore Reviews™ (8)

ReScore
Overall Rating 2.2499988/5Overall Rating 2.2499988/5rating 2.2499988rating 2.2499988rating 2.2499988
Original
Overall Rating 1.625/5rating 1.625rating 1.625rating 1.625rating 1.625
82% Would Recommend
100% Business Response
Latest Review about 6 hours ago
Maurice B. on 02/23/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Good job "
Fast & quick
Vehicle: 2018 Hyundai Elantra
Category: Service
Service Date: 02/20/2018
Service Type: Maintenance
Review Created: 02/23/2018 06:00 PM
Verified Customer on 02/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Brought my wife car here and they took great care of her.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 02/14/2018
Service Type: Maintenance
Review Created: 02/19/2018 11:58 AM
KEVIN P. at Gossett Hyundai South responded on 02/20/2018

Thank you for your business!
Gossett Hyundai South

Caroline M. on 02/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"ready to serve"
Just took a little long.Caroline J
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 02/14/2018
Service Type: Maintenance
Review Created: 02/19/2018 10:57 AM
KEVIN P. at Gossett Hyundai South responded on 02/19/2018

Thank you for your business!
Gossett Hyundai South

Alexis T. on 02/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
" Customer service"
James Anderson is the best. I greatly appreciate him for outstanding job he did by getting the recall taken care of so that I could get to work on time..
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 02/14/2018
Service Type: Repair
Review Created: 02/19/2018 10:55 AM
KEVIN P. at Gossett Hyundai South responded on 02/19/2018

Thank you for your business!
Gossett Hyundai South

Shana C. on 02/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"My Sonata"
Great Customer Service
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 02/12/2018
Service Type: Maintenance
Review Created: 02/17/2018 05:32 PM
KEVIN P. at Gossett Hyundai South responded on 02/19/2018

Thank you for your business!
Gossett Hyundai South

Hilda W. on 02/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly people"
I would recommend friends and family to hyundai
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 02/07/2018
Service Type: Repair
Review Created: 02/17/2018 11:04 AM
KEVIN P. at Gossett Hyundai South responded on 02/19/2018

Thank you for your business!
Gossett Hyundai South

Verified Customer on 02/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Elantra owner"
Great service but poor quality cars
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 01/31/2018
Service Type: Repair
Review Created: 02/13/2018 08:14 PM
KEVIN P. at Gossett Hyundai South responded on 02/14/2018

Thank you for your business!
Gossett Hyundai South

Cordarius W. on 02/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
The new system had them confused but it was fun to watch. They were great definitely will be back.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 02/07/2018
Service Type: Repair
Review Created: 02/13/2018 02:07 PM
KEVIN P. at Gossett Hyundai South responded on 02/13/2018

Thank you for your business!
Gossett Hyundai South

Manal A. on 02/05/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Every thing is electronic"
Having coffee in the service waiting area wiuld be a plus
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 01/31/2018
Service Type: Repair
Review Created: 02/05/2018 10:56 AM
KEVIN P. at Gossett Hyundai South responded on 02/05/2018

Thank you for your business!
Gossett Hyundai South

Verified Customer on 02/02/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service "
Thanks everyone was nice
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 01/25/2018
Service Type: Maintenance
Review Created: 02/02/2018 04:43 PM
KEVIN P. at Gossett Hyundai South responded on 02/03/2018

Thank you for your business!
Gossett Hyundai South

Todd R. on 01/31/2018
Recommended badge inactive Recommended
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Service was slow"
Waited over 2 hours for an oil change and tire rotation. I was on time for my 7AM appointment, but the technician was late.
Vehicle: 2016 Hyundai Sonata Hyb
Category: Service
Service Date: 01/25/2018
Service Type: Maintenance
Review Created: 01/31/2018 05:41 PM
KEVIN P. at Gossett Hyundai South responded on 02/03/2018

Thank you for your business!
Gossett Hyundai South
I have tried contacting you concerning your request service visit but unable too. Please call me at 901-328-8198 to discuss.
Kevin
Service Manager

Verified Customer on 01/30/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Recall "
Didnt take long and the service advisor (James) was great
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 01/18/2018
Service Type: Repair
Review Created: 01/30/2018 01:37 PM
KEVIN P. at Gossett Hyundai South responded on 01/30/2018

Thank you for your business!
Gossett Hyundai South

Verified Customer on 01/25/2018
Recommended badge inactive Recommended
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Service"
We waited to long. Car not vacuumed. Too much pressure in tires. Acceleration from start of engine seems to be too fast.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 01/19/2018
Service Type: Maintenance
Review Created: 01/25/2018 06:12 AM
KEVIN P. at Gossett Hyundai South responded on 01/25/2018

Service Manager has spoken with customer. Ce light has come back on customer to busy to bring back at this time. Time for oil change rotate and balance and ce light diag took approx. 3 hrs and felt this was too long. Vehicle was not swepted out. SM offered to get cleaned and check ce light explaining time frame needed. Customer to call back when they have time.

Fekucua S. on 01/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"I had called several other Hyundai dealership but this was the only one that really knew how to my warranty and get my rental for me."
I give you 5 stars.
Vehicle: 2012 Hyundai Azera
Category: Service
Service Date: 01/10/2018
Service Type: Maintenance
Review Created: 01/20/2018 01:34 AM
KEVIN P. at Gossett Hyundai South responded on 01/22/2018

Thank you for your business!
Gossett Hyundai South

Verified Customer on 01/11/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly staff"
Overall...Great experience
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 01/03/2018
Service Type: Maintenance
Review Created: 01/11/2018 08:59 PM
KEVIN P. at Gossett Hyundai South responded on 01/15/2018

Thank you for your business!
Gossett Hyundai South

Verified Customer on 01/11/2018
Recommended badge inactive Recommended
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Not a thorough inspection "
Maintenance inspection sheet showed All was good when it was obvious signal light needed work and I had a flashing sensor
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 01/08/2018
Service Type: Maintenance
Review Created: 01/11/2018 06:42 PM
KEVIN P. at Gossett Hyundai South responded on 01/15/2018

Thank you for your business!
Gossett Hyundai South
I have tried to contact you in requards to getting a 3 out 5 stars. Please contact me at 901-328-8198 to dicuss.
Kevin Prather Service Manager

Glenda V. on 01/09/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Job"
Was in and out with in an hour, staff was great!
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 01/02/2018
Service Type: Maintenance
Review Created: 01/09/2018 05:52 PM
KEVIN P. at Gossett Hyundai South responded on 01/10/2018

Thank you for your business!
Gossett Hyundai South

Linda D. on 01/06/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"recall on sonatas"
I will have to drive my vehicle a couple of weeks to see how The repairs are. Overall the service was good.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 12/28/2017
Service Type: Repair
Review Created: 01/06/2018 09:15 AM
KEVIN P. at Gossett Hyundai South responded on 01/08/2018

Thank you for your business!
Gossett Hyundai South

Tom S. on 01/04/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Place for Service"
This is a small, but effective place for automotive service on your Hyundai/
Vehicle: 2013 Hyundai Accent
Category: Service
Service Date: 12/14/2017
Service Type: Repair
Review Created: 01/04/2018 09:42 PM
KEVIN P. at Gossett Hyundai South responded on 01/05/2018

Thank you for your business!
Gossett Hyundai South

Barbara G. on 01/02/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"My Hyundai Service"
Awesome and timely service
Vehicle: 2018 Hyundai Sonata
Category: Service
Service Date: 12/14/2017
Service Type: Maintenance
Review Created: 01/02/2018 09:46 AM
KEVIN P. at Gossett Hyundai South responded on 01/02/2018

Thank you for your business!
Gossett Hyundai South

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