Grand Car Wash / Castrol Premium Lube Express


Overall Rating 4.69/5Overall Rating 4.69/5Overall Rating 4.69/5Overall Rating 4.69/5rating 4.69

731 Reviews

ReScore Reviews™ (4)

ReScore
Overall Rating 3.25/5Overall Rating 3.25/5Overall Rating 3.25/5rating 3.25rating 3.25
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
96% Would Recommend
Latest Review about 20 hours ago
MINDY C. on 02/21/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"good service when having my oil change"
I always go the Grand car wash for an oil change and they always do a good job, they check my tire, water, the car wash is free but they don't vacuum the inside very well. Overall, everything is okay and will recommend.
Vehicle: Honda Odyssey
Service Date: 02/15/2018
Review Created: 02/21/2018 09:59 PM
CHERYL G. on 02/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Since I was a kid..."
I’ve been going to Grand Car Wash since I was 6 years old and now take my children there. Amazing business with excellent service. Thank you for being a pillar business in our community!
Vehicle: Toyota Highlander
Service Date: 02/16/2018
Review Created: 02/17/2018 09:02 PM
Becky N. on 02/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Becky said she was very happy with this business. The staff were really good and took great care of her vehicle.
Vehicle: Honda Accord Cpe
Category: Service
Service Date: 02/14/2018
Review Created: 02/17/2018
This review was collected via phone interview by Customer Research Inc.
Jed T. on 02/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jed said the staff were fast and efficient.
Vehicle: Ford Econoline Wagon
Category: Service
Service Date: 02/14/2018
Review Created: 02/17/2018
This review was collected via phone interview by Customer Research Inc.
Chris S. on 02/16/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Chris said this business was good.
Vehicle: Chevrolet Silverado 1500
Category: Service
Service Date: 02/13/2018
Review Created: 02/16/2018
This review was collected via phone interview by Customer Research Inc.
John T. on 02/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
John said the employees work fast and have a lot of confidence. They are very knowledgeable.
Vehicle: Subaru Forester
Category: Service
Service Date: 02/12/2018
Review Created: 02/15/2018
This review was collected via phone interview by Customer Research Inc.
Hector E. on 02/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Hector said the business was good.
Vehicle: Honda Pilot
Category: Service
Service Date: 02/11/2018
Review Created: 02/15/2018
This review was collected via phone interview by Customer Research Inc.
Jacob R. on 02/14/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Jacob said he would recommend this business for service.
Vehicle: Toyota Camry
Category: Service
Service Date: 02/10/2018
Review Created: 02/14/2018
This review was collected via phone interview by Customer Research Inc.
LIZZ W. on 02/11/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Staff work hard "
A community staple. Car care and service. Nice mini store by cashier.
Vehicle: Toyota Corolla
Service Date: 02/08/2018
Review Created: 02/11/2018 07:04 PM
Violeta M. on 02/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Violeta said the service was okay, but it takes too long.
Vehicle: Honda Civic Cpe
Category: Service
Service Date: 02/08/2018
Review Created: 02/10/2018
This review was collected via phone interview by Customer Research Inc.
Carmen W. on 02/09/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Spoke with Paul. He said that he would recommend the business.
Vehicle: Toyota Camry
Category: Service
Service Date: 02/05/2018
Review Created: 02/09/2018
This review was collected via phone interview by Customer Research Inc.
Luis M. on 02/07/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Luis said the business had good service and the workers were nice people.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 02/04/2018
Review Created: 02/07/2018
This review was collected via phone interview by Customer Research Inc.
Fabian M. on 02/05/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Fabian said the staff meet his expectations, and he was satisfied with the results.
Vehicle: Toyota Prius
Category: Service
Service Date: 01/29/2018
Review Created: 02/05/2018
This review was collected via phone interview by Customer Research Inc.
WILTON D. on 02/01/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly Environment, courtesy!"
I’m a regular customer of Grand Car Wash for close to 20 yrs. I like the way they treat the vehicles. No matter the cost of the wash or the value of the car you always get equal treatment. I like their professionalism and their friendliness toward their customers. I use their oil changes on one of my 5 cars I take there
, and is quite please with the work performance. I would recommend Grand Car Wash to any of my friends and relatives.
Thank You
Wilton Donadelle
Vehicle: Honda Accord Cpe
Service Date: 01/31/2018
Review Created: 02/01/2018 08:20 PM
ARLENE M. on 01/29/2018
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"Oil change"
Once again, I pull in for my oil change, and the guys were great attending to my vehicle..
they know who I am when I pull in for service, love it..
Vehicle: Dodge Durango
Service Date: 01/22/2018
Review Created: 01/29/2018 08:17 PM
JIM D. on 01/26/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Auto Servicing"
Very efficient and thorough servicing department. This allows for quickly servicing of my auto in a minimum amount of time thus avoiding long waits. The free car wash is an added bonus. The auto servicing / car wash is a great value given the stand alone price of the car wash. My only wish is that you had not discontinued the smog check department at your facility. Getting a free car wash with the smog check was also an outstanding value.
Vehicle: Oldsmobile Ninety-Eight
Service Date: 01/24/2018
Review Created: 01/26/2018 11:59 AM
Roman W. at Grand Car Wash / Castrol Premium Lube Express responded on 01/26/2018

Thank you for your kind words. Our goal is to please all of our clients. Looking forward to serve you again.

MICHAEL L. on 01/25/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Van"
It is always a wonderful experience to go and have Grand Car Wash take care of all my vehicles.
Vehicle: Chrysler Town & Country
Service Date: 01/22/2018
Review Created: 01/25/2018 05:21 AM
LORETTA C. on 01/22/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Grand Car Wash"
The service tech. need to be a little more friendly and smile even with the seniors. Need tp ex[;aom wjat tjeu are doing while unfer the hood.
Vehicle: Nissan Xterra
Service Date: 01/19/2018
Review Created: 01/22/2018 11:38 AM
Julian S. on 01/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Julian said the staff are friendly, quick, and they do what he asks.
Vehicle: Ford Edge
Category: Service
Service Date: 01/15/2018
Review Created: 01/17/2018
This review was collected via phone interview by Customer Research Inc.
Julian S. on 01/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Julian said the staff are friendly, quick, and they do what he asks.
Vehicle: Ford Edge
Category: Service
Service Date: 01/15/2018
Review Created: 01/17/2018
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 731 in total