Gray Epperson Hyundai


Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

440 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
99% Would Recommend
100% Business Response
Latest Review about 8 hours ago
Stephen O. on 10/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Jeff is terrific. He takes personal responsibility for making sure my Hyundai runs and is comfortable to ride in."
All of my service has been done at this dealership I bought the car there because they made me a good deal. I passed another dealer on my way to Epperson to have work done on my car because I know it will be done right and affordably.
Vehicle: 2011 Hyundai Tucson
Category: Service
Service Date: 10/17/2017
Service Type: Maintenance
Review Created: 10/23/2017 07:44 AM
Ken S., Service Director at Gray Epperson Hyundai responded on 10/23/2017

Thank you for the great survey. We like to know we are keeping our guest satisfied.

Ken Stegall
Service Director
Gray Epperson Automotive
423-303-1333
Amanda L. on 10/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very friendly "
I was treated like they knew me for years. Service was so fast i was shocked iy didnt take longer.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/17/2017
Service Type: Maintenance
Review Created: 10/22/2017 02:26 PM
Ken S., Service Director at Gray Epperson Hyundai responded on 10/23/2017

Thank you for the great survey. We like to know we are keeping our guests satisfied.

Ken Stegall
Service Director
Gray Epperson Automotive
423-303-1333
Rhonda A. on 10/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Nice people.I will go back.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 10/13/2017
Service Type: Repair
Review Created: 10/20/2017 06:23 PM
Ken S., Service Director at Gray Epperson Hyundai responded on 10/23/2017

Thank you for the great survey. We like to know we are keeping our guests satisfied.

Ken Stegall
Service Director
Gray Epperson Automotive
423-303-1333
William T. on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service "
Jeff in service is always exceptional
Vehicle: 2012 Hyundai Equus
Category: Service
Service Date: 10/16/2017
Service Type: Maintenance
Review Created: 10/18/2017 06:01 PM
Ken S., Service Director at Gray Epperson Hyundai responded on 10/19/2017

Thank you for the great survey. We like to know we are keeping our guests satisfied.

Ken Stegall
Service Director
Gray Epperson Automotive
423-303-1333
Robin C. on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great people"
Great people work at Grey Eppers9n.
Vehicle: 2011 Hyundai Veracruz
Category: Service
Service Date: 10/16/2017
Service Type: Maintenance
Review Created: 10/18/2017 11:07 AM
Ken S., Service Director at Gray Epperson Hyundai responded on 10/18/2017

Thank you for the great survey. We like to know we are keeping our guests satisfied.

Ken Stegall
Service Director
Gray Epperson Automotive
423-303-1333
Tasha B. on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Jeff"
Always a positive experience
Vehicle: 2014 Hyundai Accent
Category: Service
Service Date: 10/12/2017
Service Type: Maintenance
Review Created: 10/16/2017 12:19 PM
Ken S., Service Director at Gray Epperson Hyundai responded on 10/16/2017

Thank you for the great survey. We like to know we are keeping our guest satisfied. 

Ken Stegall
Service Director
Gray Epperson Automotive
423-303-1333
Kimberly D. on 10/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Continued excellence "
We have been taking our sonata to gray eppersons for over 6 years now. In fact we just bought our son a sonata because we love Jeff and Donna in the service department! We will drive Hyundai’s for two reasons...great warranty and a killer service department!
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 10/11/2017
Service Type: Repair
Review Created: 10/15/2017 05:23 AM
Ken S., Service Director at Gray Epperson Hyundai responded on 10/16/2017

Thank you for the great survey. We like to know we are keeping our guests satisfied.

Ken Stegall
Service Director
Gray Epperson Automotive
423-303-1333
Verified Customer on 10/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The friendly staff."
Best service anywhere.
Vehicle: 2017 Hyundai Azera
Category: Service
Service Date: 10/06/2017
Service Type: Repair
Review Created: 10/14/2017 04:24 PM
Ken S., Service Director at Gray Epperson Hyundai responded on 10/16/2017

Thank you for the great survey. We like to know we are keeping our guests satisfied.

Ken Stegall
Service Director
Gray Epperson Automotive
423-303-1333
Wendell C. on 10/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change"
Great, and timely
Vehicle: 2015 Hyundai Sonata Hyb
Category: Service
Service Date: 10/10/2017
Service Type: Maintenance
Review Created: 10/14/2017 12:06 PM
Ken S., Service Director at Gray Epperson Hyundai responded on 10/16/2017

Thank you for the great survey. We like to know we are keeping our guests satisfied.

Ken Stegall
Service Director
Gray Epperson Automotive
423-303-1333
Doyle V. on 10/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great job in the service department."
These folks are outstanding, nice ,courteous and informative.
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 10/11/2017
Service Type: Repair
Review Created: 10/13/2017 07:08 PM
Ken S., Service Director at Gray Epperson Hyundai responded on 10/16/2017

Thank you for the great survey. We like to know we are keeping our guests satisfied.

Ken Stegall
Service Director
Gray Epperson Automotive
423-303-1333
Amy M. on 10/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"A+++++ Service Dept"
Super fast, friendly & nice service department.
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 10/11/2017
Service Type: Repair
Review Created: 10/13/2017 12:32 PM
Ken S., Service Director at Gray Epperson Hyundai responded on 10/16/2017

Thank you for the great survey. We like to know we are keeping our guests satisfied.

Ken Stegall
Service Director
Gray Epperson Automotive
423-303-1333
David R. on 10/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Prompt and Friendly"
Gray Epperson's service department has done an excellent job with my Sonata and also working as an advocate for me, the consumer, with the Hyundai Corporate Office.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 10/06/2017
Service Type: Repair
Review Created: 10/13/2017 06:23 AM
Ken S., Service Director at Gray Epperson Hyundai responded on 10/16/2017

Thank you for the great survey. We like to know we are keeping our guests satisfied.

Ken Stegall
Service Director
Gray Epperson Automotive
423-303-1333
Luther R. on 10/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly and helpful "
Very good
Vehicle: 2014 Hyundai Genesis
Category: Service
Service Date: 10/09/2017
Service Type: Maintenance
Review Created: 10/12/2017 12:47 PM
Ken S., Service Director at Gray Epperson Hyundai responded on 10/12/2017

Thank you for the great survey. We like to know we are keeping our guests satisfied.

Ken Stegall
Service Director
Gray Epperson Automotive
423-303-1333
Verified Customer on 10/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Jeff Russ"
Absolutely the best and most professional person in car service I have ever met.
Vehicle: 2014 Hyundai Accent
Category: Service
Service Date: 10/09/2017
Service Type: Maintenance
Review Created: 10/12/2017 10:49 AM
Ken S., Service Director at Gray Epperson Hyundai responded on 10/12/2017

Thank you for the great survey. We like to know we are keeping our guests satisfied.

Ken Stegall
Service Director
Gray Epperson Automotive
423-303-1333
Sherry B. on 10/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Amazing service"
Wonderful customer service!!
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 10/02/2017
Service Type: Maintenance
Review Created: 10/04/2017 06:39 PM
Ken S., Service Director at Gray Epperson Hyundai responded on 10/11/2017

Thank you for the great survey. We like to know we are keeping our guests satisfied.

Ken Stegall
Service Director
Gray Epperson Automotive
423-303-1333
Amelia G. on 10/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Service was completed in a timely manner. Service manager was very courteous. Explained what was done .
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 09/30/2017
Service Type: Repair
Review Created: 10/03/2017 03:09 PM
Ken S., Service Director at Gray Epperson Hyundai responded on 10/03/2017

Thank you for the great survey. We like to know we are keeping our guests satisfied.

Ken Stegall
Service Director
Gray Epperson Automotive
423-303-1333
Roberta M. on 10/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Wonderful Dealership, Worth The Trip"
Honest with great customer service
Vehicle: 2014 Hyundai Santa Fe
Category: Service
Service Date: 09/30/2017
Service Type: Repair
Review Created: 10/03/2017 02:06 PM
Ken S., Service Director at Gray Epperson Hyundai responded on 10/03/2017

Thank you for the great survey. We like to know we are keeping our guests satisfied.

Ken Stegall
Service Director
Gray Epperson Automotive
423-303-1333
Sheryl D. on 10/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Outstanding Service"
Quick, efficient and friendly. Just what I look for in this crazy, busy, busy world we live in!
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 09/29/2017
Service Type: Repair
Review Created: 10/03/2017 01:25 PM
Ken S., Service Director at Gray Epperson Hyundai responded on 10/03/2017

Thank you for the great survey. We like to know we are keeping our guests satisfied.

Ken Stegall
Service Director
Gray Epperson Automotive
423-303-1333
JUANDINE W. on 09/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The Best!"
Outstanding customer service!!
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 09/27/2017
Service Type: Maintenance
Review Created: 09/30/2017 08:03 PM
Ken S., Service Director at Gray Epperson Hyundai responded on 10/02/2017

Thank you for the great survey. We like to know we are keeping our guests satisfied.

Ken Stegall
Service Director
Gray Epperson Automotive
423-303-1333
Verified Customer on 09/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"."
.
Vehicle: 2013 Hyundai Veloster
Category: Service
Service Date: 09/22/2017
Service Type: Repair
Review Created: 09/29/2017 06:13 PM
Ken S., Service Director at Gray Epperson Hyundai responded on 09/30/2017

Thank you for the great survey. We like to know we are keeping our guests satisfied

Ken Stegall
Service Director
Gray Epperson Automotive
423-303-1333
Displaying Review 1 - 20 of 440 in total