Gray Epperson Hyundai


Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

473 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
99% Would Recommend
100% Business Response
Latest Review about 4 hours ago
Don R. on 12/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service as always! "
.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 12/04/2017
Service Type: Maintenance
Review Created: 12/11/2017 11:06 AM
Verified Customer on 12/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Staff & Great Service!"
I'm new to the Tennessee area, so didn't know a dealership that I could trust. But then my son-in-law referred me to Gray Epperson in Cleveland and I found the right place! I highly recommend them for anyone that is in the market for new or used vehicles!
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 12/05/2017
Service Type: Maintenance
Review Created: 12/11/2017 09:04 AM
Rosemary D. on 12/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
I purchased my fourth Hyundai from Gray Epperson and am very happy with it, especially the warranties. The service department is on time, friendly and always explains what work needs to be done with an estimate of the cost. Afterwards, they explain what will need to be done at the next regular service. Always a pleasant experience.
Vehicle: 2015 Hyundai Elantra Gt
Category: Service
Service Date: 12/05/2017
Service Type: Maintenance
Review Created: 12/11/2017 08:22 AM
Tiffany M. on 12/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service is good"
I don't like doing surveys, but I will keep getting emails everyday until I submit this.
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 12/05/2017
Service Type: Maintenance
Review Created: 12/10/2017 06:53 PM
Kelly H. on 12/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service!!!"
Jeff,
Always goes above and beyond to make sure every visit is awesome. Makes me feel at home and treats me like family. This is the second Hyundai Hybrid Sonata we bought from Grey Epperson it has been a great experience both times will buy again from.
Thanks so much you Rock
Vehicle: 2017 Hyundai Sonata Hyb
Category: Service
Service Date: 12/06/2017
Service Type: Maintenance
Review Created: 12/08/2017 12:57 PM
Mary F. on 12/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Best car dealer in town!"
A great place to buy a car and have it serviced too.coming back when i need another car.
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 11/30/2017
Service Type: Maintenance
Review Created: 12/08/2017 03:16 AM
Ken S., Service Director at Gray Epperson Hyundai responded on 12/08/2017

Thank you for the great survey. We like to know that our guests are completely satisfied.

Ken Stegall
Service Director
Gray Epperson Automotive
423-303-1333
Verified Customer on 12/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The people "
Very nice
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 11/30/2017
Service Type: Maintenance
Review Created: 12/08/2017 01:17 AM
Ken S., Service Director at Gray Epperson Hyundai responded on 12/08/2017

Thank you for the great survey. We like to know that our guests are completely satisfied.

Ken Stegall
Service Director
Gray Epperson Automotive
423-303-1333
Betty Y. on 12/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"People and their great attitude "
5 stars!!!
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 12/05/2017
Service Type: Maintenance
Review Created: 12/07/2017 01:44 PM
Ken S., Service Director at Gray Epperson Hyundai responded on 12/08/2017

Thank you for the great survey. We like to know that our guests are completely satisfied.

Ken Stegall
Service Director
Gray Epperson Automotive
423-303-1333
Verified Customer on 12/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change /Car service"
Great service reps
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 11/30/2017
Service Type: Repair
Review Created: 12/04/2017 11:48 AM
Ken S., Service Director at Gray Epperson Hyundai responded on 12/04/2017

Thank you for the great survey. We like to know we are keeping our guests satisfied.

Ken Stegall
Service Director
Gray Epperson Automotive
423-303-1333
Verified Customer on 12/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Promise kept"
When we bought our Santa Fe Sport, we were promised efficient, quality service. We were not disappointed. What a breath of fresh air! We will return so long as this first experience is repeated.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 11/30/2017
Service Type: Maintenance
Review Created: 12/04/2017 11:47 AM
Ken S., Service Director at Gray Epperson Hyundai responded on 12/04/2017

Thank you for the great survey. We like to know we are keeping our guests satisfied.

Ken Stegall
Service Director
Gray Epperson Automotive
423-303-1333
Shannon M. on 12/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service department was great!"
They did a wonderful job working with us in the service department. Would highly recommend this dealership!
Vehicle: 2013 Hyundai Genesis
Category: Service
Service Date: 11/30/2017
Service Type: Repair
Review Created: 12/04/2017 11:23 AM
Ken S., Service Director at Gray Epperson Hyundai responded on 12/04/2017

Thank you for the great survey. We like to know we are keeping our guests satisfied.

Ken Stegall
Service Director
Gray Epperson Automotive
423-303-1333
Candice M. on 11/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Check-up"
In on time. Out on time. Excellent, friendly service at a good price. Couldn't be happier.
Vehicle: 2016 Hyundai Santa Fe
Category: Service
Service Date: 11/27/2017
Service Type: Maintenance
Review Created: 11/30/2017 11:05 AM
Ken S., Service Director at Gray Epperson Hyundai responded on 11/30/2017

Thank you for the great survey. We like to know we are keeping our guests satisfied.

Ken Stegall
Service Director
Gray Epperson Automotive
423-303-1333
Clay B. on 11/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Great service always
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 11/17/2017
Service Type: Maintenance
Review Created: 11/26/2017 09:51 AM
Ken S., Service Director at Gray Epperson Hyundai responded on 11/27/2017

Thank you for the great survey. We like to know we are keeping our guests satisfied. 

Ken Stegall
Service Director
Gray Epperson Automotive
423-303-1333
Mary G. on 11/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly"
Hate Jeff is leaving. Great service manager!
Vehicle: 2014 Hyundai Genesis
Category: Service
Service Date: 11/22/2017
Service Type: Maintenance
Review Created: 11/25/2017 05:11 AM
Ken S., Service Director at Gray Epperson Hyundai responded on 11/27/2017

Thank you for the great survey. We like to know we are keeping our guests satisfied. 

Ken Stegall
Service Director
Gray Epperson Automotive
423-303-1333
Travis S. on 11/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Timely "
Service is very timely
Vehicle: 2011 Hyundai Elantra
Category: Service
Service Date: 11/20/2017
Service Type: Maintenance
Review Created: 11/22/2017 12:43 PM
Ken S., Service Director at Gray Epperson Hyundai responded on 11/27/2017

Thank you for the great survey. We like to know we are keeping our guests satisfied. 

Ken Stegall
Service Director
Gray Epperson Automotive
423-303-1333
Matthew W. on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"i FEEL LIKE I AT HOME"
the people are great
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 11/17/2017
Service Type: Repair
Review Created: 11/21/2017 12:32 PM
Ken S., Service Director at Gray Epperson Hyundai responded on 11/22/2017

Thank you for the great survey. We like to know we are keeping our guests satisfied.

Ken Stegall
Service Director
Gray Epperson Automotive
423-303-1333
James L. on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Love this place!"
So helpful and kind. Trustworthy!
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 11/16/2017
Service Type: Repair
Review Created: 11/20/2017 02:09 PM
Ken S., Service Director at Gray Epperson Hyundai responded on 11/21/2017

Thank you for the great survey. We like to know we are keeping our guests satisfied.

Ken Stegall
Service Director
Gray Epperson Automotive
423-303-1333
LEONARD O. on 11/15/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Service group"
Very frendly
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 11/10/2017
Service Type: Repair
Review Created: 11/15/2017 04:23 PM
Ken S., Service Director at Gray Epperson Hyundai responded on 11/16/2017

Thank you for the great survey. We like to know we are keeping our guests satisfied.

Ken Stegall
Service Director
Gray Epperson Automotive
423-303-1333
Mindy T. on 11/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The people are very nice "
Service was great
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 11/13/2017
Service Type: Maintenance
Review Created: 11/15/2017 12:47 PM
Ken S., Service Director at Gray Epperson Hyundai responded on 11/16/2017

Thank you for the great survey. We like to know we are keeping our guests satisfied.

Ken Stegall
Service Director
Gray Epperson Automotive
423-303-1333
Verified Customer on 11/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"good"
all good
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 11/10/2017
Service Type: Maintenance
Review Created: 11/15/2017 04:33 AM
Ken S., Service Director at Gray Epperson Hyundai responded on 11/15/2017

Thank you for the great survey. We like to know we are keeping our guests satisfied.

Ken Stegall
Service Director
Gray Epperson Automotive
423-303-1333
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