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Green Hyundai

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(5,028 Reviews)
78
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
Original Review
Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5
259
Total ReScores
4.8
ReScore Average
78
Net Promoter Score ®

Business Details

About

At Green Hyundai, "it's not about cars, it's about people."
Green Hyundai is located in Springfield, IL, and our service center is staffed with expert technicians who are ready to help you with all of your vehicle repair and maintenance needs. Drop by today, or call us to schedule your next appointment. We look forward
At Green Hyundai, "it's not about cars, it's about people."
Green Hyundai is located in Springfield, IL, and our service center is staffed with expert technicians who are ready to help you with all of your vehicle repair and maintenance needs. Drop by today, or call us to schedule your next appointment. We look forward to seeing you!
...more

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(217) 525-1370

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
8:00 AM - 4:00 PM
Sun
closed
* Central Time (US & Canada)
1200 S. Dirksen Parkway Springfield, IL 62703
Service Department's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(5,028 Reviews)

JB
gravatar
J B.
Chatham, IL
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/27/2022
0
Category: Service
Service for 2016 Tucson
If it was possible to give a half star I definitely would…

4/25 - dropped car off due to shuttering in low gear. Was told it’d be mid afternoon before I was given a report. I had to call them myself at 245 in order to get a status of the car. Was told it needed a new clutch and a few other small parts. They had the parts in stock but were too busy to do the work so the vehicle would be done the next day.

4/26 - Called for an update around 1pm. Was told they hadn’t done any work on my car because they had cars with bigger issues and that it was more than likely going to be done on 4/28 but the morning of 4/29 at the latest.

This is the 3RD TIME I’ve had work done on this vehicle in the 2 MONTHS I’ve owned it. So I decided I would rather just sell it back and buy a different vehicle. Well that fell through so now I’m stuck with the Hyundai Tucson for God knows how long..that is of course when I eventually get it back. This experience has made the second half of my vacation from work absolutely miserable and stressful. And I actually had to use my own time today to call off work because I still have no vehicle to be able to drive to work. So this has cost me not only my time, but also my money. WILL NOT do business with Green again after this.
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