Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

274 Reviews

99% Would Recommend
Latest Review over 1 year ago

Reviews


AM
AIMEE M.
Mission Viejo, CA
Volkswagen Passat
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/28/2017
Not just your average Oil Change
Took the car in for a routine oil change. Gregg's has such great service and care that THEY noticed we had a nail in a tire and patched it up for us.

SF
Sudabeh F.
Mission Viejo, CA
Nissan Rogue
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/28/2017 Category: Service
Sudabeh said the business was on time. They were very courteous and cost efficient.
This review was collected via phone interview by Customer Research Inc.

SH
SHIRLEY H.
Mission Viejo, CA
Toyota Camry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/27/2017
prompt services
I do not doubt their integrity.

SH
SARA H.
Mission Viejo, CA
Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/27/2017
Getting Smog Check
At Gregg's Mobil it is always a friendly place with good prices. It's the only place I'll use for my sweet Hyundai Elantra. Going to be getting new tires probably in April.

AM
ABBY OR SALIM M.
Mission Viejo, CA
Toyota Camry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/27/2017
Auto Repair
Jack and his Mechanics are fantastic.

TP
Tina P.
Fullerton, CA
Kia Forte
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/25/2017 Category: Service
Tina said the service provided by this business was excellent. They were fast and efficient. The staff was really nice and polite.
This review was collected via phone interview by Customer Research Inc.

NS
Nicole S.
Mission Viejo, CA
Scion tC
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/25/2017 Category: Service
Nicole said the service was prompt and they were able to text and communicate with her when the work on the vehicle was completed.
This review was collected via phone interview by Customer Research Inc.

MC
Madison C.
Rancho Santa Margarita, CA
Honda Civic
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Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
02/23/2017 Category: Service
Madison said the price to have this business look at her vehicle was outrageous and to have them look at her vehicle for less than an hour or two, the price was not fair. She googled what was wrong with her vehicle and the estimate they gave her was overpriced. She will not recommend this business for reasons already stated.
This review was collected via phone interview by Customer Research Inc.

MR
MCKENZIE R.
Mission Viejo, CA
Toyota Prius
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/20/2017
Always take good care of me
Great customer service, very helpful staff. Never have had a problem with Greggs Mobil service!

PT
PATRICK T.
Mission Viejo, CA
Infiniti Q50
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2017
Quick and reasonably affordable service with a set appointment
Great service and affordable and courteous

ED
Erica D.
Mission Viejo, CA
Mercedes-Benz ML350
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2017 Category: Service
Erica said an employee named Jack at the business is personable.
This review was collected via phone interview by Customer Research Inc.

SC
SALLY C.
Trabuco Canyon, CA
Chevrolet Equinox
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2017
Honest & Reliable
Great people and honest prices. The only place I trust!!

KR
KELLY OR ABBY R.
Mission Viejo, CA
Lexus RX 300
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Overall Rating 1/5rating 1rating 1rating 1rating 1
02/13/2017
Refused to rotate times
Refused to balance/rotate times, said they were 'too old'. Not too thin or insufficient tread but 'too old'.

LM
LESLEY OR DAN M.
Mission Viejo, CA
Volkswagen Eos
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2017
ONLY place I will go to have my cars worked on
Gregg, Jack and all the auto-technicians are outstanding! They always are willing to fit my car in for a service and have always been able to help me out with last minute emergencies. Gregg and Jack are always helpful in finding a good price on parts and have always been honest with pricing. I would never go anywhere else to have my cars worked on.

JP
JON P.
Mission Viejo, CA
Infiniti G37
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2017
Great Job Again
Always far and fast. We love Gregg's.

MO
MARTIN OR DONNA O.
Mission Viejo, CA
Lexus ES 350
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/11/2017
I am extremely happy with tthe mechanical work and efficiency. Everyone is polite and they explain the my car's mechanical needs very clearly.
I was disappointed that the original stem caps on my tires were not replaced. Previously, I took a trip to the Lexus dealership and was given the stem caps with an "L" on them. When I bought new tires at Gregg's mobile all of my original stem caps were replaced with something else and the one of them did not match. This is the second time, that my stem caps were missing at this station.

SL
Stephanie L.
Mission Viejo, CA
Ford Explorer Sport Trac
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/11/2017 Category: Service
Spoke with Stephanie's son. He said the service was great.
This review was collected via phone interview by Customer Research Inc.

JM
JEAN M.
Rancho Santa Margarita, CA
Dodge Durango
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2017
Very helpful
Very friendly and affordable service. It is nice to see a customer oriented business.

LR
LESLIE R.
San Juan Capistrano, CA
Lexus ES 300
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2017
Trust and Professional
I've been using Greggs Mobil for many years. I feel confident in their opinion to what service my car may need without over selling. My car is older,keeping it in good running order and safe is important to me.

CR
CHARLES R.
Mission Viejo, CA
Honda CR-V
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/05/2017
I get to talk to everyone the mechanic , the supervisor who writes up the work to be done and the owner.
very good work and price.!!!!!!

Displaying Review 1 - 20 of 274 in total