Overview

Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7

(1,779 Reviews)

ReScore Reviews™ (29)

ReScore
Overall Rating 4.1/5Overall Rating 4.1/5Overall Rating 4.1/5Overall Rating 4.1/5Overall Rating 4.1/5
Original
Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5
94% Would Recommend
100% Business Response
Latest Review about 12 hours ago

Reviews


WO
William O.
Northbrook, IL
2020 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/10/2020 Category: Service
I think your service dept is great.
I already explained why

Verified Customer
Buffalo Grove, IL
2013 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/10/2020 Category: Service
👍🏼
👍🏼

RI
Richard I.
Highland Park, IL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/02/2020 Category: Service
Outstanding Dealer
Strives to make customers pleased with all service requests.

Verified Customer
Skokie, IL
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/30/2020 Category: Service
Service
Outstanding customer service !!!!!!!!!!!!!!!!!!

Verified Customer
Highland Park, IL
2017 Hyundai Tucson
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/30/2020 Category: Service
Gregory Service
Very responsive and on time. I was comfortable with the COVID protocol except that when my car was delivered to me, driver did not where a mask or gloves. This effectively could have reinfected my car.

MD
Martin D.
Lake Zurich, IL
2020 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/28/2020 Category: Service
People
Professional and courteous

MB
Martin B.
Wheeling, IL
2017 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/25/2020 Category: Service
GREGORY HYUNDAI
WELL , I MADE AN APPOINTMENT FOR OIL CHANGE AND STEVE WAS GREAT AND VERY CUSTOMER ORIENTATED , SUPER HELPFUL , MY CAR CAME BACK NICE AND CLEAN AND READY TOGO FOR THE NEXT FEW MONTHS !!! THANK YOU STEVE FOR ALL YOU HARD WORK YOU DO WITH THE CUSTOMERS @ GREGORY HYUNDAI !!!
JOHN V., Service Manager from Gregory Hyundai responded on 07/27/2020

Thank you for the great review!

John Verschelden
Service Manager
Gregory Genesis Hyundai
847-831-5980 x223

"Don't worry 'bout a thing, cause every little thing's gonna be alright."  -Bob Marley

Verified Customer
Deerfield, IL
2008 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/22/2020 Category: Service
very helpful
problem was taken care of quickly and efficiently
JOHN V., Service Manager from Gregory Hyundai responded on 07/24/2020

Thank you for the excellent review!

John Verschelden
Service Manager
Gregory Genesis Hyundai
847-831-5980 x223

"Don't worry 'bout a thing, cause every little thing's gonna be alright."  -Bob Marley

CC
Charles C.
Buffalo Grove, IL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/21/2020 Category: Service
Solid Service
Had my oil change and a few other items taken care of. Staff is friendly and helpful. They take social distancing into account. the work took an hour as i was told. So i made all my other appointments that day. cost was reasonable for the work performed.
JOHN V., Service Manager from Gregory Hyundai responded on 07/22/2020

Thank you for the great review! Please let us know if you need anything before your next service. 
: )

John Verschelden
Service Manager
Gregory Genesis Hyundai
847-831-5980 x223

"Don't worry 'bout a thing, cause every little thing's gonna be alright."  -Bob Marley
JOHN V., Service Manager from Gregory Hyundai responded on 07/24/2020

Thank you for the GREAT review!

John Verschelden
Service Manager
Gregory Genesis Hyundai
847-831-5980 x223

"Don't worry 'bout a thing, cause every little thing's gonna be alright."  -Bob Marley

DW
David W.
Skokie, IL
2015 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/21/2020 Category: Service
helpful, friendly
good
JOHN V., Service Manager from Gregory Hyundai responded on 07/22/2020

Thank you for the great review. Please let us know if you need anything before your next service. 
SeeyouNextTime
: )

John Verschelden
Service Manager
Gregory Genesis Hyundai
847-831-5980 x223

"Don't worry 'bout a thing, cause every little thing's gonna be alright."  -Bob Marley

RS
Robyn S.
Chicago, IL
2013 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/20/2020 Category: Service
Very Happy
My Sonata had engine problems, so we had it towed to Gregory Hyundai. It needed a new engine and thankfully, it was under warranty! Steve took care of us and was very friendly. It only took them a couple of days to get my car back to me and it drives smoother than it did before. A very satisfied customer over here!
JOHN V., Service Manager from Gregory Hyundai responded on 07/21/2020

Thank you for the great review!

John Verschelden
Service Manager
Gregory Genesis Hyundai
847-831-5980 x223

"Don't worry 'bout a thing, cause every little thing's gonna be alright."  -Bob Marley

Verified Customer
Deerfield, IL
2011 Hyundai Veracruz
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/20/2020 Category: Service
Service Dept is outstanding
Dr.John the service manager is outstanding, he is a diagnostic guru ,his knowledge,personality,and corporate value can not be duplicated.
Dr Pain
JOHN V., Service Manager from Gregory Hyundai responded on 07/21/2020

Thank you for the kind words and great review. Please let me know if you need anything before your next service.

John Verschelden
Service Manager
Gregory Genesis Hyundai
847-831-5980 x223

"Don't worry 'bout a thing, cause every little thing's gonna be alright."  -Bob Marley

Verified Customer
Deerfield, IL
2018 Hyundai Santa Fe
Verified Customer
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/14/2020 Category: Service
Not fixed as usual.
Once again the issue was not resolved.

JD
Jack D.
Highland Park, IL
2018 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/14/2020 Category: Service
Good follow through
All done to my satisfaction.
JOHN V., Service Manager from Gregory Hyundai responded on 07/21/2020

Thank you for the great review! Please let us know if you need anything before your next service.

John Verschelden
Service Manager
Gregory Genesis Hyundai
847-831-5980 x223

"Don't worry 'bout a thing, cause every little thing's gonna be alright."  -Bob Marley

BF
Benjamin F.
Glenview, IL
2007 Hyundai Azera
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/13/2020 Category: Service
The service departmen
A quality product and a great service department. John and Sherri are a good team. They have taken good care of my two Hyundais.
JOHN V., Service Manager from Gregory Hyundai responded on 07/21/2020

Thank you Mr F!

John Verschelden
Service Manager
Gregory Genesis Hyundai
847-831-5980 x223

"Don't worry 'bout a thing, cause every little thing's gonna be alright."  -Bob Marley