Overview

Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5rating 4.67

1264 Reviews

ReScore Reviews™ (23)

ReScore
Overall Rating 4.1304348/5Overall Rating 4.1304348/5Overall Rating 4.1304348/5Overall Rating 4.1304348/5rating 4.1304348
Original
Overall Rating 2.17391/5Overall Rating 2.17391/5rating 2.17391rating 2.17391rating 2.17391
94% Would Recommend
100% Business Response
Latest Review 7 days ago

Reviews


Verified Customer
Northbrook, IL
2016 Hyundai Genesis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2018 Category: Service
Great Service
Great Service
John A V., Service Manager from Gregory Hyundai responded on 07/09/2018

Thank you for the great review!

John Verschelden
Service Manager
Gregory Hyundai
847-831-5980 x223

LL
Larry L.
Highland Park, IL
2012 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
service department
Sherry Shea in your service department is an absolute dream.
Whatever needs to be done to help the customer she does.
She is efficient, helpful, and the most honest service department person I have ever dealt with.
Whenever I have an issue with either of my cars, I always go to her.
John A V., Service Manager from Gregory Hyundai responded on 07/03/2018

Mr L
Thank you for the GREAT review. Sherry says to let you that you are great customer/friend. Please let her or myself know if you need anything before your next service. 

John Verschelden
Service Manager
Gregory Hyundai
847-831-5980 x223

AB
Alvin B.
Buffalo Grove, IL
2007 Hyundai Azera
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2018 Category: Service
GREAT GROUP
Thia is the very best group of people I have ever had working on my cars... I hope to use them over and over again...
John A V., Service Manager from Gregory Hyundai responded on 07/02/2018

Mr B
Thank you for the GREAT review. We look forward to seeing you next time.
(hopefully I will be able to sit and talk a little more)



John Verschelden
Service Manager
Gregory Hyundai
847-831-5980 x223

LS
Lynn S.
Highland Park, IL
2015 Hyundai Sonata
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/02/2018 Category: Service
Too many new service people
To many new people they don't know you and your car
John A V., Service Manager from Gregory Hyundai responded on 07/02/2018

Ms S
Thank you for completing this review. Please let me know when you are ready for your next service. I would like to work with you to avoid any concerns. 

John Verschelden
Service Manager
Gregory Hyundai
847-831-5980 x223

DG
Dawn G.
Evanston, IL
2016 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2018 Category: Service
Great Work
Gregory has has been timely, and done excellent work. I feel very confident in their services.
John A V., Service Manager from Gregory Hyundai responded on 07/02/2018

Thank you for the GREAT review!

John Verschelden
Service Manager
Gregory Hyundai
847-831-5980 x223

JR
Judith R.
Chicago, IL
2016 Hyundai Elantra Gt
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2018 Category: Service
Employee connection
Sherrie Shea is my favorite go to person at your business. Unrivaled in her customer service. Feel superbly taken care of- kudos to a great employee!
Judith Robles
John A V., Service Manager from Gregory Hyundai responded on 06/29/2018

Thank you for the great review. We agree, Sherry is an asset to our operation. Please let her or myself know if you need anything before your next service. 

John Verschelden
Service Manager
Gregory Hyundai
847-831-5980 x223

TS
Todd S.
Glencoe, IL
2005 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2018 Category: Service
Quality Customer Care
I feel that this dealership treats their customers well and doesn't make one feel pressured to purchase a vehicle or their other services.
John A V., Service Manager from Gregory Hyundai responded on 06/29/2018

Thank you for the great review!

John Verschelden
Service Manager
Gregory Hyundai
847-831-5980 x223

Verified Customer
Northbrook, IL
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Professional and welcoming
Only good things to say about the first service my 2018 Elantra had last Friday.
Very pleased,
John A V., Service Manager from Gregory Hyundai responded on 06/25/2018

Thank you the great review!

John Verschelden
Service Manager
Gregory Hyundai
847-831-5980 x223

Verified Customer
Chicago, IL
2007 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
excellent customer service
It would be hard to imagine a more attentive, thorough, and conscientious service department. Terrific!
John A V., Service Manager from Gregory Hyundai responded on 06/21/2018

Thank you for the kind words and EXCELLENT review! Please let us know if you need anything before your next service. 

John Verschelden
Service Manager
Gregory Hyundai
847-831-5980 x223

JA
Jan A.
Evanston, IL
2013 Hyundai Veloster
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
Sherry Shea
Sherry Shea takes great care of my car and myself. There are Hyundai dealerships closer to my home, but I will always take my car to Sherry.
John A V., Service Manager from Gregory Hyundai responded on 06/21/2018

Thank you for the GREAT review! We agree, Sherry is an asset to our operation. Please let her or myself know if you need anything before your next service.

John Verschelden
Service Manager
Gregory Hyundai
847-831-5980 x223

DS
David S.
Highland Park, IL
2018 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018 Category: Service
First oil change a breeze
Great job on first oil change on new Santa Fe Sport
John A V., Service Manager from Gregory Hyundai responded on 06/21/2018

Thank you for the great review. Please let us know if you need anything before your next service.

John Verschelden
Service Manager
Gregory Hyundai
847-831-5980 x223

DG
Daniel G.
Kenosha, WI
2016 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
the people
great place , and service was great !!!!
John A V., Service Manager from Gregory Hyundai responded on 06/20/2018

Thank you for the excellent review! Please let us know if you need anything! : )

John Verschelden
Service Manager
Gregory Hyundai
847-831-5980 x223

SM
Sydney M.
Buffalo Grove, IL
2007 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
they care
when you arrive at the service area....you are greeted with a smile and a helping hand out of the car. the job they do is always done with care and cleanliness.
John A V., Service Manager from Gregory Hyundai responded on 06/15/2018

Mr M
Thank you for the excellent review! : )

John Verschelden
Service Manager
Gregory Hyundai
847-831-5980 x223

Verified Customer
Northbrook, IL
2011 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
Recent Service
Always polite, good at what they do and keep me informed
John A V., Service Manager from Gregory Hyundai responded on 06/15/2018

Thank you for the GREAT review! Please let us know if you need anything before your next service. 

John Verschelden
Service Manager
Gregory Hyundai
847-831-5980 x223

NT
Nicholas T.
Great Lakes, IL
2015 Hyundai Veloster
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
understanding
Great customer service. Sherryl was an amazing rep
John A V., Service Manager from Gregory Hyundai responded on 06/13/2018

Thank you for the GREAT review!

John Verschelden
Service Manager
Gregory Hyundai
847-831-5980 x223

NM
Natalie M.
Highland Park, IL
2014 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
close to home and good service
same as above
John A V., Service Manager from Gregory Hyundai responded on 06/13/2018

Thank you for the GREAT review! Please let us know if you need anything before your next service. 

John Verschelden
Service Manager
Gregory Hyundai
847-831-5980 x223

MZ
Malgorzata Z.
Glenview, IL
2013 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Excellent Service.....
Very friendly, helpful and on time service.
John A V., Service Manager from Gregory Hyundai responded on 06/12/2018

Thank you for the EXCELLENT review!

John Verschelden
Service Manager
Gregory Hyundai
847-831-5980 x223

Verified Customer
Highland Park, IL
2014 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Sherry Shea!!!!!!!
The ABSOLUTE BEST service writer ever! Friendly and professional, the "face" of the dealership!
John A V., Service Manager from Gregory Hyundai responded on 06/12/2018

Thank you for the EXCELLENT review!

John Verschelden
Service Manager
Gregory Hyundai
847-831-5980 x223

CG
Carol G.
Gurnee, IL
2018 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2018 Category: Service
Outstanding Customer Service
I drive all the way from Gurnee for Gregory Service even just for an oil change. I trust them and they provide excellent customer service. Great piece of mind.
John A V., Service Manager from Gregory Hyundai responded on 06/11/2018

Ms G
Thank you for the kind words and GREAT review. Please let us know if you need anything before your next service. 

John Verschelden
Service Manager
Gregory Hyundai
847-831-5980 x223

RO
Robert O.
Lincolnshire, IL
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
The people that are working there.
From my first phone call to make an appt. to the time I left, there were smiles and help from everyone I spoke to. They are all very professional. It's a delight, in this day and age, having people who take their time talking to you about what's needed for my car and what they can do to help. Thank you.
John A V., Service Manager from Gregory Hyundai responded on 06/08/2018

Thank you for the GREAT review and kind words. Please let us know if you need anything before your next service.

John Verschelden
Service Manager
Gregory Hyundai
847-831-5980 x223