Reviews
C
C.
Winnetka, IL
2018 Hyundai Tucson
Verified Customer
Gregory hits the mark
The staff at Gregory service are responsive and informative, paying attention to the needs of the customer.
Thank you
Thank you
Recommended
DK
David K.
Chicago, IL
2019 Hyundai Veloster
Verified Customer
Good service
Friendly and courteous.
Recommended
JOHN V., Service Manager from Gregory Hyundai responded on 12/13/2019
Thank You for the great review!
John VerscheldenService Manager
Gregory Genesis Hyundai
847-831-5980 x223
JC
Jeffrey C.
Deerfield, IL
2016 Hyundai Tucson
Verified Customer
Top notch
The service is top notch
Recommended
JOHN V., Service Manager from Gregory Hyundai responded on 12/13/2019
Thank you for the excellent review!
John VerscheldenService Manager
Gregory Genesis Hyundai
847-831-5980 x223
MN
Mary N.
Wheeling, IL
2012 Hyundai Azera
Verified Customer
service department
I have never had a problem with your service dept. they are all friendly and helpful. especially John.
Recommended
JOHN V., Service Manager from Gregory Hyundai responded on 12/13/2019
Ms N
Its always a pleasure seeing you. Thank you for the kind words. Please let me know if you need anything before your next service.
Service Manager
Gregory Genesis Hyundai
847-831-5980 x223
AS
Alex S.
Skokie, IL
2012 Hyundai Sonata
Verified Customer
Friendly, fast and efficient service
I would like to thank Gregory Hyundai Service Department and especially Dennis Ivanov for such a great service he provided with fixing my Hyundai Sonata.
Recommended
JOHN V., Service Manager from Gregory Hyundai responded on 12/13/2019
Thank you for the great review! We agree, Dennis is an asset to our operation. Please let him or myself know if you need anything before your next service.
John VerscheldenService Manager
Gregory Genesis Hyundai
847-831-5980 x223
KG
Kristan G.
Deerfield, IL
2018 Hyundai Santa Fe
Verified Customer
Excellent service again!
Fantastic service department! Sherry is always friendly and accommodated my last minute service request.
Recommended
JOHN V., Service Manager from Gregory Hyundai responded on 12/09/2019
Thank you for the GREAT review!
John VerscheldenService Manager
Gregory Genesis Hyundai
847-831-5980 x223
EA
Erica A.
Hammond, IN
2013 Hyundai Santa Fe
Verified Customer
Awesome customer service
Always let me no what I need and not just say you got 30,000 miles pays this but they always inspect my car and then say what's needed the way it should go.
Love this place
Love this place
Recommended
JOHN V., Service Manager from Gregory Hyundai responded on 12/09/2019
Thank you for the GREAT review!
: )
Service Manager
Gregory Genesis Hyundai
847-831-5980 x223
BH
Burton H.
Highland Park, IL
2019 Hyundai Sonata
Verified Customer
Did not wait
Drove in and was immediately helped. No waiting. Accomplished everything with on an hour
Recommended
JOHN V., Service Manager from Gregory Hyundai responded on 12/05/2019
Thank you for the EXCECLLENT review!
John VerscheldenService Manager
Gregory Genesis Hyundai
847-831-5980 x223
KG
Kevin G.
Beach Park, IL
2015 Hyundai Sonata
Verified Customer
Great, as usual
As usual, had a great service from Sherry, John and the rest of the crew. Best part though was my floormats were pristine!!
Recommended
JOHN V., Service Manager from Gregory Hyundai responded on 12/05/2019
Mr G
As always it was great seeing and working with you. We do take great pride in keeping your your floor mats clean. (LoL)
We'll see you tomorrow when you come pick up your new 2020 Sonata.
: )
Service Manager
Gregory Genesis Hyundai
847-831-5980 x223
MS
Mahendra S.
Buffalo Grove, IL
2015 Hyundai Santa Fe
Verified Customer
Great facility with massage chairs
For Hyundai, these guys are one of the best. They didn’t get a perfect 5 from me because the guy didn’t wash the floor mats properly.
Recommended
JOHN V., Service Manager from Gregory Hyundai responded on 12/03/2019
Thank you for the feedback. We'll try harder next time.
John VerscheldenService Manager
Gregory Genesis Hyundai
847-831-5980 x223
Verified Customer
Glencoe, IL
2018 Hyundai Tucson
Verified Customer
wrong rating, three starts at best
The Hyundai Tuscon is a great reliable car but if you are looking for service, stop right here. They try to upsell everyting and won't apply couplons that are on their website unless you print them out and bring them in. Everything takes an extra two steps at Gregory Huundail.
JOHN V., Service Manager from Gregory Hyundai responded on 12/03/2019
Thank you for the feedback- We will try to make it a little smoother next time.
John VerscheldenService Manager
Gregory Genesis Hyundai
847-831-5980 x223
JP
Judy P.
Northbrook, IL
2019 Hyundai Santa Fe
Verified Customer
Friendly,fast,and competent
You are taken care of as soon as you role your wheels into the service dept.
Recommended
JOHN V., Service Manager from Gregory Hyundai responded on 11/29/2019
Ms P
Thank you for the GREAT review and kind words. Please let us know if you need anything before your next service.
Service Manager
Gregory Genesis Hyundai
847-831-5980 x223
DG
Daniel G.
Kenosha, WI
2016 Hyundai Santa Fe
Verified Customer
LOF
FAST AND FRIENDLY SERVICE
Recommended
JOHN V., Service Manager from Gregory Hyundai responded on 11/27/2019
Thank you !
John VerscheldenService Manager
Gregory Genesis Hyundai
847-831-5980 x223
NB
Neal B.
Northbrook, IL
2019 Hyundai Sonata Hybrid
Verified Customer
Excellent Service Experience
Timely and thorough.
Recommended
JOHN V., Service Manager from Gregory Hyundai responded on 11/27/2019
Mr B
Thank you for the excellent review!
Service Manager
Gregory Genesis Hyundai
847-831-5980 x223
SK
Sherwin K.
Northbrook, IL
2019 Hyundai Tucson
Verified Customer
Service
Excellent
Recommended
JOHN V., Service Manager from Gregory Hyundai responded on 11/25/2019
Thank you for the GREAT review!
John VerscheldenService Manager
Gregory Genesis Hyundai
847-831-5980 x223
MS
Matthew S.
Evanston, IL
2019 Hyundai Kona
Verified Customer
Friendly, Great Service, and Extremely Customer Friendly
First, I love my Kona! Second, the service treatment here is royal class and staff are attentive and work quickly to get your needs met. Third, when I bring in my car for check-ups, it is easy to make appointments and I often get my car back well before the estimated time quoted. Finally, you get a free car wash on Fridays even!
Recommended
JOHN V., Service Manager from Gregory Hyundai responded on 11/25/2019
Thank you for the excellent review!
John VerscheldenService Manager
Gregory Genesis Hyundai
847-831-5980 x223
Verified Customer
Highland Park, IL
2017 Hyundai Santa Fe Sport
Verified Customer
always good experience
always apkeasant experience
Recommended
JOHN V., Service Manager from Gregory Hyundai responded on 11/25/2019
Thank you for the GREAT review!
John VerscheldenService Manager
Gregory Genesis Hyundai
847-831-5980 x223
SS
Sal S.
Buffalo Grove, IL
2011 Hyundai Sonata
Verified Customer
Always great service
I am never disappointed at the level of service at Gregory Hyundai.
Sherry is a great customer friendly service advisor.
Sherry is a great customer friendly service advisor.
Recommended
JOHN V., Service Manager from Gregory Hyundai responded on 11/21/2019
Mr S
Thank you for the excellent review!
Service Manager
Gregory Genesis Hyundai
847-831-5980 x223
MN
Mary N.
Wheeling, IL
2012 Hyundai Azera
Verified Customer
service department
very friendly service staff.
Recommended
JOHN V., Service Manager from Gregory Hyundai responded on 11/21/2019
Thank you for the GREAT review!
John VerscheldenService Manager
Gregory Genesis Hyundai
847-831-5980 x223
JK
Julie K.
Northbrook, IL
2015 Hyundai Azera
Verified Customer
Prompt service, friendly and helpful personnel, pleasant atmosphere
I was helped right away and I felt that the additional service items recommended were necessary.
Recommended
JOHN V., Service Manager from Gregory Hyundai responded on 11/21/2019
Thank you for the excellent review!
John VerscheldenService Manager
Gregory Genesis Hyundai
847-831-5980 x223