Gregory Hyundai

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847-831-5980
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Overview

Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5rating 4.68

1295 Reviews

5 star
81%
4 star
10%
3 star
3%
2 star
2%
1 star
2%

ReScore Reviews™ (23)

ReScore
Overall Rating 4.1304348/5Overall Rating 4.1304348/5Overall Rating 4.1304348/5Overall Rating 4.1304348/5rating 4.1304348
Original
Overall Rating 2.17391/5Overall Rating 2.17391/5rating 2.17391rating 2.17391rating 2.17391
94% Would Recommend
100% Business Response
Latest Review about 6 hours ago

Reviews

SM
Sean M.
Schaumburg, IL
2016 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2018 Category: Service
Exceptional service!
Always have my cars serviced at Gregory Hyundai. The service team is awesome. Even bring my Lexus here. Kudos to Sherri and John!
Recommended
John A V., Service Manager from Gregory Hyundai responded on 09/21/2018

Mr M
Thank you for the kind words. We look forward to seeing you next time! 

John Verschelden
Service Manager
Gregory Hyundai
847-831-5980 x223
AO
Andrew O.
Winnetka, IL
2011 Hyundai Genesis Co
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2018 Category: Service
The quality of service
I am so grateful to Sheri and the rest of the crew at Gregory Hyundai they continue to provide the best customer service and quality of work anyone could ask for
Recommended
John A V., Service Manager from Gregory Hyundai responded on 09/21/2018

Mr O
Thank you for the GREAT review! Please let us know if you need anything before your next service. 
Sherry says HELLO : )

John Verschelden
Service Manager
Gregory Hyundai
847-831-5980 x223
AR
Andrew R.
Northbrook, IL
2013 Hyundai Azera
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2018 Category: Service
reliable, efficient, has loaners when needed
Sherri is extremely helpful. She is knowledgable and guide me to solutions to problems. She is able to keep me on the road with convent appointments, efficient service and readily available loaners when needed. The service is dependable and when something is not right they make it right.
Recommended
John A V., Service Manager from Gregory Hyundai responded on 09/21/2018

Dr R
Thank you for the fantastic review and kind words regarding Sherry. She is an asset to our operation. 
We look forward to working with you next time.  
 : )

John Verschelden
Service Manager
Gregory Hyundai
847-831-5980 x223
CS
Cecelia S.
Chicago, IL
2014 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
Comfort
Gregory waiting room is it’s offer the comfort of home while waiting for ur vehicle to be serviced.
Recommended
John A V., Service Manager from Gregory Hyundai responded on 09/21/2018

Ms S
Thank you for the excellent review! Please let us know if you need anything before your next service. 

John Verschelden
Service Manager
Gregory Hyundai
847-831-5980 x223
Verified Customer
Wilmette, IL
2014 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
A surprisingly better service experience
I was very pleasantly surprised to see what a difference a service experience can be from another local dealership. From their email reminders of my service appointment to a courtesy ride home when some issues were found (covered under Hyundai’s excellent warranty), My experiences over the course of the day were markedly better than any I have had at another local dealership. All the issues with my car were communicated clearly and the work was handled in a timely manner led by a very pleasant representative. I will be back.
Recommended
John A V., Service Manager from Gregory Hyundai responded on 09/14/2018

Thank you for the kind words and great review. We look forward to working with you in the future. Please let us know if you need anything before your next service. 

John Verschelden
Service Manager
Gregory Hyundai
847-831-5980 x223
MS
Mark S.
Highwood, IL
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
Great Service!
Always a pleasure dealing with Sherry! She is very friendly and knowledgeable, and she takes the time to explain all the options to me without pushing me to spend more money than I need to.
Recommended
John A V., Service Manager from Gregory Hyundai responded on 09/14/2018

Thank you for the great review and kind words about Sherry. Please let her or myself know if you need anything before your next service. 

John Verschelden
Service Manager
Gregory Hyundai
847-831-5980 x223
JN
Jen N.
Highland Park, IL
2013 Hyundai Elantra Gt
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018 Category: Service
Proactive Service
I am thankful Sherry and the folks at Hyundai take care of my car!
They make great recommendations to keep my Elantra going!
Recommended
John A V., Service Manager from Gregory Hyundai responded on 09/13/2018

Thank you for the EXCELLENT review and kind words. Please let us know if you need anything before our next service. 

John Verschelden
Service Manager
Gregory Hyundai
847-831-5980 x223
John A V., Service Manager from Gregory Hyundai responded on 09/13/2018

Thank you for the social media share !  : )

John Verschelden
Service Manager
Gregory Hyundai
847-831-5980 x223
BC
Barry C.
Northbrook, IL
2016 Hyundai Genesis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Service
Nice place to do business 2
Highly recommend
Recommended
John A V., Service Manager from Gregory Hyundai responded on 09/12/2018

Mr C
Thank you for completing this review. Please let us know if you need anything before your next service. 

John Verschelden
Service Manager
Gregory Hyundai
847-831-5980 x223
Verified Customer
Evanston, IL
2015 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018 Category: Service
Great!
Hassle free and easy to work with! Didn’t try to sell me anything extra.
Recommended
John A V., Service Manager from Gregory Hyundai responded on 09/07/2018

Thank you for the GREAT review! Please let us know if you need anything before your next service.

John Verschelden
Service Manager
Gregory Hyundai
847-831-5980 x223
CG
Carol G.
Gurnee, IL
2018 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2018 Category: Service
Great Service
I go to Gregory Hyundai from Gurnee because they are trustworthy, efficient, and friendly. Would absolutely recommend them.
Recommended
John A V., Service Manager from Gregory Hyundai responded on 09/07/2018

Mrs G

Thank you for the great review and recommendation. Please let us know if you need anything before your next service. 

John Verschelden
Service Manager
Gregory Hyundai
847-831-5980 x223
CL
Cesar L.
Chicago, IL
2015 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018 Category: Service
Service
Thanks for servicing my vehicle.
Recommended
John A V., Service Manager from Gregory Hyundai responded on 09/05/2018

Mr L 
Thank you for continuing to be a loyal customer. Please let me know if you know anything before your next service. 

John Verschelden
Service Manager
Gregory Hyundai
847-831-5980 x223
Verified Customer
Glenview, IL
2017 Hyundai Sonata
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/28/2018 Category: Service
2017 sonata
Very nice to deal with
Recommended
John A V., Service Manager from Gregory Hyundai responded on 08/29/2018

Ms M
Thank you for completing this review and kind words. Please let me we know how we can achieve a perfect score next time. : )

John Verschelden
Service Manager
Gregory Hyundai
847-831-5980 x223
Verified Customer
Highland Park, IL
2014 Hyundai Equus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2018 Category: Service
old worn out facility. missing all the feel and services of more modern ones....drive thru car wash.....more service bays. not a good feel for a luxury purchase.
Sherry Shea is a treasure for you dealership
Recommended
John A V., Service Manager from Gregory Hyundai responded on 08/24/2018

We appreciate you as a customer. 

John Verschelden
Service Manager
Gregory Hyundai
847-831-5980 x223
VS
Virginia S.
Highland Park, IL
2011 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018 Category: Service
Good service
A good experience
Recommended
John A V., Service Manager from Gregory Hyundai responded on 08/24/2018

Mr S
Thank you for the great review!

John Verschelden
Service Manager
Gregory Hyundai
847-831-5980 x223
JM
Jerry M.
Highland Park, IL
2015 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018 Category: Service
xxxxxxxxxxxxxxxxxx
sherry isan outstanding employee
Recommended
John A V., Service Manager from Gregory Hyundai responded on 08/24/2018

Mr M
Thank you for the GREAT review! Please let us know if you need anything before your next service. 

John Verschelden
Service Manager
Gregory Hyundai
847-831-5980 x223
MR
Maia R.
Evanston, IL
2016 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2018 Category: Service
Detailed, fast, SAFE
Thank you for the fast and thorough service. From purchasing to servicing, I 100% recommend you to friends!
Recommended
John A V., Service Manager from Gregory Hyundai responded on 08/24/2018

Thank you for the GREAT review!

John Verschelden
Service Manager
Gregory Hyundai
847-831-5980 x223
EU
Edgar U.
Chicago, IL
2011 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2018 Category: Service
Thank you kindly.
Thanks for always looking out for me and my vehicle. I appreciate it.
Recommended
John A V., Service Manager from Gregory Hyundai responded on 08/24/2018

Mr U
Thank you for the excellent review. Please let us know if you need anything before your next service. 

John Verschelden
Service Manager
Gregory Hyundai
847-831-5980 x223
SW
Steven W.
Des Plaines, IL
2016 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/21/2018 Category: Service
Service Writer sherry - Service Manager John
Personable - always gives 125% to make sure that you are always happy and well taken care of with your vehicle.

Sidenote :
If it was not for these two individuals that were mentioned I would not and I repeat not bring my car into Gregory Hyundai.
Recommended
John A V., Service Manager from Gregory Hyundai responded on 08/24/2018

Mr W
Thank you for the GREAT review! It is our pleasure to work with you on both of your Hyundai's. Please let us know if you need anything! : )

John Verschelden
Service Manager
Gregory Hyundai
847-831-5980 x223
DD
David D.
Cary, IL
2013 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/19/2018 Category: Service
Friendly and knowledgable service staff.
Service representative was friendly and knew what she was talking about. When calling to discuss my car's issues, she was straight to the point about what was needed and let me know my repairs would be done quickly.
Recommended
John A V., Service Manager from Gregory Hyundai responded on 08/20/2018

MR D
Thank you for the great review. Sherry is an asset to our operation. Please let her or myself know if you need anything before your next service. 

John Verschelden
Service Manager
Gregory Hyundai
847-831-5980 x223
Verified Customer
Deerfield, IL
2015 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/19/2018 Category: Service
Service
On time
Recommended
John A V., Service Manager from Gregory Hyundai responded on 08/20/2018

Thank you for the GREAT review. Please let us know if you need anything before your next service.

John Verschelden
Service Manager
Gregory Hyundai
847-831-5980 x223