ReScore Reviews™ (23)

ReScore
Overall Rating 4.1304348/5Overall Rating 4.1304348/5Overall Rating 4.1304348/5Overall Rating 4.1304348/5rating 4.1304348
Original
Overall Rating 2.17391/5Overall Rating 2.17391/5rating 2.17391rating 2.17391rating 2.17391
94% Would Recommend
100% Business Response
Latest Review about 14 hours ago
Lee L. on 02/22/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Emergency Service"
My car suddenly would not go over 5 miles an hour. I pulled over to the side of the road and called Gregory Hyundai and they asked if I could drive the car over or have it towed. I turned the ignition back on and the car drove normally so I immediately proceeded to Gregory Hyundai. They checked out the engine light that was on and in less then two hours fixed the problem. Couldn't have been more efficient.
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 02/15/2018
Service Type: Repair
Review Created: 02/22/2018 04:06 PM
Robert R. on 02/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Car is always ready fast and clean inside and out.
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 01/31/2018
Service Type: Maintenance
Review Created: 02/20/2018 03:28 PM
John A V., Service Manager at Gregory Hyundai responded on 02/21/2018

Thank you for the excellent review. Please let us know if you need anything before your next service. 

John Verschelden
Service Manager
Gregory Hyundai
847-831-5980 x223
Ingrid T. on 02/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service "
Keep you informed promptly ask service done.
Vehicle: 2014 Hyundai Tucson
Category: Service
Service Date: 02/16/2018
Service Type: Maintenance
Review Created: 02/20/2018 12:31 PM
John A V., Service Manager at Gregory Hyundai responded on 02/21/2018

Thank you for the GREAT review! Please let us know if you need anything before your next service.

John Verschelden
Service Manager
Gregory Hyundai
847-831-5980 x223
Ellen R. on 02/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service at Gregory Hyundai"
The service staff are very friendly and explain issues in a clear and concise manner. They are both professional and personal. Sherry especially went out of her way to make the whole car repair experience as easy as possible.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 02/15/2018
Service Type: Maintenance
Review Created: 02/20/2018 09:27 AM
John A V., Service Manager at Gregory Hyundai responded on 02/20/2018

Thank you for the EXCELLENT review. Please let Sherry or myself know if you need anything before your next service. 

John Verschelden
Service Manager
Gregory Hyundai
847-831-5980 x223
Verified Customer on 02/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Courteous service"
Always professional, prompt courteous service
Vehicle: 2008 Hyundai Elantra
Category: Service
Service Date: 02/15/2018
Service Type: Maintenance
Review Created: 02/19/2018 02:42 PM
John A V., Service Manager at Gregory Hyundai responded on 02/20/2018

Thank you for the GREAT review!

John Verschelden
Service Manager
Gregory Hyundai
847-831-5980 x223
Verified Customer on 02/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"service department "
The young lady in the service department is great all the time, she always has a warm greeting, along with a smiles, and a positive attitude.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 02/02/2018
Service Type: Maintenance
Review Created: 02/17/2018 04:41 AM
John A V., Service Manager at Gregory Hyundai responded on 02/19/2018

Thank you for the great review. 

John Verschelden
Service Manager
Gregory Hyundai
847-831-5980 x223
Verified Customer on 02/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great suggestions for resolutiobs"
Thanks for the great list of potential issues, even those that I was not ready to be resolved at the service visit!!!
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 02/08/2018
Service Type: Repair
Review Created: 02/15/2018 08:47 PM
John A V., Service Manager at Gregory Hyundai responded on 02/19/2018

Thank you for the excellent review!

John Verschelden
Service Manager
Gregory Hyundai
847-831-5980 x223
Rosa H. on 02/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Automobile Service "
Great Professional service
Vehicle: 2007 Hyundai Tucson
Category: Service
Service Date: 02/08/2018
Service Type: Maintenance
Review Created: 02/15/2018 07:52 PM
John A V., Service Manager at Gregory Hyundai responded on 02/19/2018

Thank you for the GREAT review!

John Verschelden
Service Manager
Gregory Hyundai
847-831-5980 x223
Albert S. on 02/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quality and professionalism"
For the four years I have owned my Elantra, Gregory Hyundai has always provided top quality care and service. A special shoutout to Sherry Shea in the Service Department. I maintain the utmost faith and trust in her knowledge and professionalism.
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 02/13/2018
Service Type: Repair
Review Created: 02/15/2018 01:05 PM
John A V., Service Manager at Gregory Hyundai responded on 02/19/2018

Mr S


Thank you for the great review and kind words. Please let Sherry or myself know if you need anything before your next service. 

John Verschelden
Service Manager
Gregory Hyundai
847-831-5980 x223
Charlene W. on 02/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"yes"
comment here
Vehicle: 2018 Hyundai Elantra
Category: Service
Service Date: 02/10/2018
Service Type: Maintenance
Review Created: 02/13/2018 03:02 PM
John A V., Service Manager at Gregory Hyundai responded on 02/14/2018

Ms W
Thank you for the EXCELLENT review!

John Verschelden
Service Manager
Gregory Hyundai
847-831-5980 x223
Richard J. on 02/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Terrific service department!"
Professional, thorough, courteous, prompt, knowledgeable service department!
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 02/09/2018
Service Type: Maintenance
Review Created: 02/13/2018 11:01 AM
John A V., Service Manager at Gregory Hyundai responded on 02/14/2018

Ms O
Thank you for the GREAT review!

John Verschelden
Service Manager
Gregory Hyundai
847-831-5980 x223
Natalie L. on 02/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Natalie Levin "
Excellent customer service. Courteous , great follow up, great recommendations,
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 02/06/2018
Service Type: Maintenance
Review Created: 02/10/2018 06:10 PM
John A V., Service Manager at Gregory Hyundai responded on 02/12/2018

Thank you for the excellent review! Please let us know if you need anything before your next service. 

John Verschelden
Service Manager
Gregory Hyundai
847-831-5980 x223
Rachel P. on 02/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"excellent"
excellent
Vehicle: 2011 Hyundai Elantra To
Category: Service
Service Date: 02/03/2018
Service Type: Maintenance
Review Created: 02/10/2018 02:51 PM
John A V., Service Manager at Gregory Hyundai responded on 02/12/2018

Thank you for the GREAT review!

John Verschelden
Service Manager
Gregory Hyundai
847-831-5980 x223
Verified Customer on 02/09/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service department "
It’s ALWAYS a pleasant experience to have my car serviced at Gregory Hyundai
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 02/02/2018
Service Type: Maintenance
Review Created: 02/09/2018 05:53 PM
John A V., Service Manager at Gregory Hyundai responded on 02/12/2018

Thank you for the GREAT review!

John Verschelden
Service Manager
Gregory Hyundai
847-831-5980 x223
Jack S. on 02/09/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Feedback"
Service good overall.
Don’t come to the dealer anymore because charge to much, maintenance schedule, dealer always finds things that should be done.
I’m over it!
Vehicle: 2013 Hyundai Elantra Co
Category: Service
Service Date: 02/07/2018
Service Type: Repair
Review Created: 02/09/2018 10:42 AM
John A V., Service Manager at Gregory Hyundai responded on 02/12/2018

Mr S
Thank you for the top marks on the review. We always complete a multi point inspection. We do this to give you information about your car so you can make a more informed decision on maintenance concerns. Please let me know if you need anything else. 

John Verschelden
Service Manager
Gregory Hyundai
847-831-5980 x223
Ji N. on 02/08/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Nice people"
This new guy is so pleasant. Thanks again
Vehicle: 2013 Hyundai Elantra Gt
Category: Service
Service Date: 02/05/2018
Service Type: Repair
Review Created: 02/08/2018 05:01 PM
John A V., Service Manager at Gregory Hyundai responded on 02/12/2018

Thank you Ji!

John Verschelden
Service Manager
Gregory Hyundai
847-831-5980 x223
Estela V. on 02/07/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The People"
Salvador Muñoz did a great job, he was professional, makes me feel absolutely confident in what the service to my car was.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 02/02/2018
Service Type: Maintenance
Review Created: 02/07/2018 06:39 PM
John A V., Service Manager at Gregory Hyundai responded on 02/08/2018

Thank you for the great review! 

John Verschelden
Service Manager
Gregory Hyundai
847-831-5980 x223
Beri F. on 02/07/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Car Service Department "
The reason I keep coming back to Hyundai is because I loved both my cars (Santa Fe and Tuscan). But the service department is the best quality service around.
Vehicle: 2015 Hyundai Tucson
Category: Service
Service Date: 02/01/2018
Service Type: Maintenance
Review Created: 02/07/2018 10:57 AM
John A V., Service Manager at Gregory Hyundai responded on 02/08/2018

Thank you for the Great review and kind words. Please let us know if you need anything before your next service. 

John Verschelden
Service Manager
Gregory Hyundai
847-831-5980 x223
Kirk K. on 02/07/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast,friendly and honest team"
Easy in, and easy out. Estimate was spot on for cost, work needed, and time.
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 02/02/2018
Service Type: Repair
Review Created: 02/07/2018 05:17 AM
John A V., Service Manager at Gregory Hyundai responded on 02/07/2018

Mr K
Thank you for the GREAT review! : )

John Verschelden
Service Manager
Gregory Hyundai
847-831-5980 x223
Verified Customer on 02/06/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Elantra"
Fast Courteous service
Vehicle: 2016 Hyundai Elantra Gt
Category: Service
Service Date: 01/31/2018
Service Type: Maintenance
Review Created: 02/06/2018 09:14 AM
John A V., Service Manager at Gregory Hyundai responded on 02/07/2018

Thank you for the GREAT review!

John Verschelden
Service Manager
Gregory Hyundai
847-831-5980 x223
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