Overview

Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5rating 4.68

1339 Reviews

ReScore Reviews™ (23)

ReScore
Overall Rating 4.1304348/5Overall Rating 4.1304348/5Overall Rating 4.1304348/5Overall Rating 4.1304348/5rating 4.1304348
Original
Overall Rating 2.17391/5Overall Rating 2.17391/5rating 2.17391rating 2.17391rating 2.17391
94% Would Recommend
100% Business Response
Latest Review about 7 hours ago

Reviews


Verified Customer
Wilmette, IL
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Service Review
Excellent customer service

MW
Michael W.
Highland Park, IL
2016 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2018 Category: Service
Elantra service review
Excellent and fast service.
John V., Service Manager from Gregory Hyundai responded on 11/13/2018

Thank you for the excellent review! Please let us know if you need anything before your next service. 

John Verschelden
Service Manager
Gregory Genesis Hyundai
847-831-5980 x223

LK
Lawrence K.
Long Grove, IL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
Great Service
Always attentive
John V., Service Manager from Gregory Hyundai responded on 11/12/2018

Thank you for the EXCELLENT review!

John Verschelden
Service Manager
Gregory Hyundai
847-831-5980 x223

MH
Mark H.
Highland Park, IL
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
Great service
Great service, prompt delivery and courteous staff.
John V., Service Manager from Gregory Hyundai responded on 11/12/2018

Thank you for the GREAT review!

John Verschelden
Service Manager
Gregory Hyundai
847-831-5980 x223

DS
Dane S.
Great Lakes, IL
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
Great Service
Sal at Gregory Hyundai was extremely helpful and organized a service appointment very last minute.
John V., Service Manager from Gregory Hyundai responded on 11/12/2018

Thank you for the GREAT review! Please let Sal or myself know if you need anything before your next service. 

John Verschelden
Service Manager
Gregory Hyundai
847-831-5980 x223

SL
Stuart L.
Chicago, IL
2016 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
professioal and curtious
I know I can trust the proper maintenance of my car to the folks at Gregory. I depend on my car for work and the staff at Gregory have given me great advise. They are straight shooters!
John V., Service Manager from Gregory Hyundai responded on 11/12/2018

Thank you for the excellent review! Please let us know if you need anything before your next service

John Verschelden
Service Manager
Gregory Hyundai
847-831-5980 x223

SS
Sal S.
Buffalo Grove, IL
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2018 Category: Service
Great Service
The Service Team at Gregory Hyundai is fantastic, especially Sherry Shea. Sherry is very professional, but always makes me feel that she is very concerned, no matter what the issue. She makes me feel like family & she is always watching out for my best interest.
My 2011 Sonata was burning oil & Sherry took me through several months of testing which ultimately got me a new engine!
Amazing.
John V., Service Manager from Gregory Hyundai responded on 11/05/2018

Mr S
Its always a pleasure working with you. Please let Sherry or myself know if you need anything before your next service.  
 
 : )

John Verschelden
Service Manager
Gregory Hyundai
847-831-5980 x223

HG
H G.
Skokie, IL
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Always a pleasant experience
The service people are gracious and communicative. Very customer-oriented. Sales staff also excellent; it was a pleasure buying from them.
John V., Service Manager from Gregory Hyundai responded on 10/31/2018

Thank you for the excellent review!

John Verschelden
Service Manager
Gregory Hyundai
847-831-5980 x223

BW
Bonnie W.
Deerfield, IL
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2018 Category: Service
MY RECENT SERVICE AT GREGORY
Service was prompt, thorough as usual, as it has been for the many years l've been coming to Gregory Hyundai.
John V., Service Manager from Gregory Hyundai responded on 10/31/2018

Thank you for the GREAT review and kind words. We look forward to working with you next time.   : )

John Verschelden
Service Manager
Gregory Hyundai
847-831-5980 x223

Verified Customer
Northbrook, IL
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2018 Category: Service
Quick service
I would recommend for service never had any problems with service dept.
John V., Service Manager from Gregory Hyundai responded on 10/29/2018

Thank you for the EXCELLENT review! 

John Verschelden
Service Manager
Gregory Hyundai
847-831-5980 x223

Verified Customer
Chicago, IL
2017 Hyundai Elantra
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
10/24/2018 Category: Service
Horrible
Service Technicians were short, rude, and downright obnoxious! Would not even take the time of day to explain what services where needed. If I am gonna spend that kind of money on repairs I would like to know what for, and expect courteous communication. Don't go!!

LS
Lynn S.
Highland Park, IL
2015 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/22/2018 Category: Service
It needs more help
They need more service people and they need to stay
John V., Service Manager from Gregory Hyundai responded on 10/23/2018

Ms S
Thank you for completing this review. Please know that statement has been heard about us needing additional personnel. 

Let me know if you need anything before your next service. 

John Verschelden
Service Manager
Gregory Hyundai
847-831-5980 x223

RP
Reginald P.
Vernon Hills, IL
2016 Hyundai Azera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018 Category: Service
Great service
It’s slways the people!
John V., Service Manager from Gregory Hyundai responded on 10/19/2018

MR P
Thank you for the GREAT review! Please let us know if you need anything before your next service. 

John Verschelden
Service Manager
Gregory Hyundai
847-831-5980 x223

JM
Jennifer M.
Highland Park, IL
2014 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018 Category: Service
A+ service dept
Service Dept is awesome! Easy scheduling, friendly and knowledgeable and they do great work too
John V., Service Manager from Gregory Hyundai responded on 10/11/2018

Ms M
Thank you for the GREAT review! Please let us know if you need anything before your next service. 

John Verschelden
Service Manager
Gregory Hyundai
847-831-5980 x223

EV
Estela V.
Deerfield, IL
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2018 Category: Service
Graet services .
My visiti , at Gregory Hyundai !!! Was so great . Evrething on time . The people are so helpfull and professional ( Thanks Mr . Salvador ) see you soon !!!
John V., Service Manager from Gregory Hyundai responded on 10/10/2018

Thank you for the GREAT review! Please let us know if you need anything before your next service.
: )

John Verschelden
Service Manager
Gregory Hyundai
847-831-5980 x223

SS
Susan S.
Arlington Heights, IL
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/07/2018 Category: Service
Thanks
Thank you for your continued care of me and my car. I plan on hanging on to this car for a while and I know I can safely do this because of quality Gregory service.
John V., Service Manager from Gregory Hyundai responded on 10/08/2018

Ms S
Thank you for the great review and kind words. We look forward to working with you next time. Please let us know if you need anything before your next service. 

John Verschelden
Service Manager
Gregory Hyundai
847-831-5980 x223

KG
Kevin G.
Beach Park, IL
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2018 Category: Service
Always great service
As always Sherry took great care of my Sonata, even after short-notice.
And I almost got a hug from John, so progress is being made there too!!
John V., Service Manager from Gregory Hyundai responded on 10/05/2018

Mr G
As always it was good to see you. Please let us know if you need anything before your next service. 
: )

John Verschelden
Service Manager
Gregory Hyundai
847-831-5980 x223

Verified Customer
Lincolnshire, IL
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2018 Category: Service
Good service
Professional service department
John V., Service Manager from Gregory Hyundai responded on 10/05/2018

Thank you for the EXCELLENT review!

John Verschelden
Service Manager
Gregory Hyundai
847-831-5980 x223

MF
Mark F.
Chicago, IL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2018 Category: Service
Car dealership
I bought my 2018 Sonata at Gregory Hyundai last November and the sales people were terrific. When I brough my car in for service Sal took great care of me and my car. Sal kept me in the loop about what was happening. I feel at ease when I bring my car in for service. I know Sherri John and Sal will take good care of me and my car..
My hat goes off to the whole service department at Gregory Hyundai.
John V., Service Manager from Gregory Hyundai responded on 10/03/2018

Mr F
Thank you for the kind words and great review. Please let us know if you need anything before your next service. 

John Verschelden
Service Manager
Gregory Hyundai
847-831-5980 x223
John V., Service Manager from Gregory Hyundai responded on 10/03/2018

Thank you for the FB share as well !  : )

John Verschelden
Service Manager
Gregory Hyundai
847-831-5980 x223

AD
Allen D.
Evanston, IL
2012 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2018 Category: Service
on time service and convenience
Great on time service and they went extra mile to clean up the mats!

Only complaint is they changed the radio station to a religious station that was most obnoxious . Should not be touching any customer settings.
John V., Service Manager from Gregory Hyundai responded on 10/03/2018

Thank you for the great review. Please know that we typically dont touch the radio stations. 
Please let us know if you need anything before your next service. 

John Verschelden
Service Manager
Gregory Hyundai
847-831-5980 x223