Overview

Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5

23 Reviews

100% Would Recommend
Latest Review 4 days ago

Reviews


SB
Sheila B.
Chevrolet Suburban
Verified Customer
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07/16/2019
Professional, quick friendly service
Upon vechicle inspection my backup lights were not functioning. I tried to fix myself by checking fuses and light bulbs but could not get working. Gregg's found the problem in less than one hour which was great. The issue was a connection in my transmission of all places. Everything is working great now and the cost was minimal. Good for another year with my inspection !
Would recommend them to friends

LB
Lauren B.
Massachusetts
Honda Civic Coupe
Verified Customer
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07/15/2019 Category: Service
Lauren said the staff is wonderful, and amazing. Chris and the guys always go above and beyond expectations.
This review was collected via phone interview by Customer Research Inc.

JO
Jack O.
Massachusetts
Nissan Frontier
Verified Customer
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07/08/2019 Category: Service
Jack said the business was well organized with a friendly staff.
This review was collected via phone interview by Customer Research Inc.

RC
Russ C.
Massachusetts
Hyundai Elantra
Verified Customer
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07/08/2019 Category: Service
Russ said the communication was very good.
This review was collected via phone interview by Customer Research Inc.

DB
Doreen B.
Massachusetts
Ford Fusion
Verified Customer
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07/03/2019 Category: Service
Doreen said the staff have always done her well. She loves them. Matt, the auto mechanic, has worked on her vehicle a couple of times. He's a nice guy to talk to and is wonderful. She's had no problems, and the staff members are always gentlemen.
This review was collected via phone interview by Customer Research Inc.

RH
Rick H.
Massachusetts
Buick LeSabre
Verified Customer
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06/19/2019 Category: Service
Rick said he has been a customer for a long time and they have been fair and do not over charge. He said it doesn't take them long to fix something and they are very well managed.
This review was collected via phone interview by Customer Research Inc.

SR
Sharon R.
Westfield, MA
Kia Sorento
Verified Customer
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06/15/2019
Great service
Always have great service when I bring my vehicle here, guys always call and do updates on what they found wrong With my car and estimates before starting any work. I highly recommend Greg’s to family & friends.

DL
Diana L.
Westfield, MA
Chevrolet Colorado
Verified Customer
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06/12/2019
very good service...
We recently purchased a used truck and I brought it in to have the oil changed. You noticed that the fuel filter needed to be changed and I appreciate your thoroughness. The service continues to be excellent!!! Keep up the good work! Diana Langle

DH
Donna H.
Massachusetts
Kia Sorento
Verified Customer
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06/06/2019 Category: Service
Donna said they were excellent and she highly recommends them.
This review was collected via phone interview by Customer Research Inc.

DL
Diana L.
Westfield, MA
Kia Rio
Verified Customer
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06/05/2019
Always impressed!!!
Like every other time before, the customer service and work on my vehicle was outstanding. I so appreciate you guys!!! Thanks so much. Diana Langle

AG
Athena G.
Massachusetts
Honda HR-V
Verified Customer
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06/03/2019 Category: Service
Athena said the staff really gave good and fast service.
This review was collected via phone interview by Customer Research Inc.

KD
Ken D.
Massachusetts
Lincoln MKX
Verified Customer
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06/03/2019 Category: Service
Ken said the service and pricing were good.
This review was collected via phone interview by Customer Research Inc.

DS
Daniel S.
Massachusetts
Subaru Impreza Sedan
Verified Customer
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05/13/2019 Category: Service
Daniel said everything was great. He said it was easy with a reasonable price.
This review was collected via phone interview by Customer Research Inc.

LD
Len D.
Massachusetts
Hyundai Elantra
Verified Customer
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05/06/2019 Category: Service
Len said he was satisfied with the service the business provided.
This review was collected via phone interview by Customer Research Inc.

DL
Diana L.
Westfield, MA
Kia Rio
Verified Customer
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05/01/2019
Simply Awesome!!!
I have been coming to your place for close to three years now and have always been impressed with the level of service you provide. Not only is your staff very courteous and professional, but the level of service you provide is always outstanding. In addition, it is not lost on me that especially women who do not understand mechanics, often fall victims to dubious charges with auto repair shops and over the years, I have had my own experiences of being overcharged or talked into repairs that were unnecessary. That being said, I want to be clear that I'm a very satisfied customer, that you have earned my trust and that I value your integrity and professionalism. You are a gem in an industry where people routinely get ripped off. Keep up the good work and thank you for your ongoing honesty and hard work!!

RE
Ryan E.
Massachusetts
Toyota Camry
Verified Customer
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04/11/2019 Category: Service
Ryan said the staff at this business is very accommodating. He mentioned they are always willing to work with him on prices and finding different options for parts, which he appreciates, as he has an older vehicle. He added he would like to thank the staff for always being there.
This review was collected via phone interview by Customer Research Inc.

JS
Jeff S.
Massachusetts
Honda Civic Cpe
Verified Customer
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04/09/2019 Category: Service
Jeff said he did not have any issues with them.
This review was collected via phone interview by Customer Research Inc.

GB
Glenn B.
Massachusetts
Ford Escape
Verified Customer
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04/05/2019 Category: Service
Glenn said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

RJ
Ron J.
Massachusetts
Mazda CX-9
Verified Customer
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03/27/2019 Category: Service
Ron said the price was reasonable and the time it took was great.
This review was collected via phone interview by Customer Research Inc.
Scott H., Co-Owner from Greg's Auto Repair responded on 04/04/2019

Thank you for the great review Ron, we appreciate your business!


RO
Rick O.
Massachusetts
Nissan Rogue
Verified Customer
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03/27/2019 Category: Service
Rick said the employees completed his service quickly. The work was done at a great price.
This review was collected via phone interview by Customer Research Inc.
Scott H., Co-Owner from Greg's Auto Repair responded on 04/04/2019

Thank you for the great review Rick, we appreciate your business!


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