Hyundai of Palatine is staffed with expert technicians who provide quality Hyundai repair and maintenance. Contact us today!Hyundai of Palatine is staffed with expert technicians who provide quality Hyundai repair and maintenance. Contact us today!
The "leadership discount" it's a lie. DONT BELIEVE IT!!! Leaders in lying, cheating and stealing maybe. I called ahead and told them the SUV I wanted and the price range I wanted to be around, they said if I had excellent credit that they could make that work. I have excellent credit and they still made the payments about 25$ more a month than we agreed upon. Also, when I showed up, they told me that the car I wanted I couldn't get because there was a stop sale on it and they were going to give me the same care but different vin, (on cars.com where I looked, they were all different prices due to different accessories. I also called about this leadership to find out why they can take $5,000 off of a new car and they lied and told me it was because they sell so many cars. (There's no law in Illinois that prevents them from false advertising). I was texting with the salesperson all day setting stuff up and making sure everything was good to surprise my fiancé. So, we get there after my fiancé gets off work and there's 3 hours before they close, and we left after they closed for no reason.... it was the end of the month, the sale/deals were about to expire "of course", and we drove an hour to go get this new car. We go to do the paperwork as the store is closing and they tell me I have to pay $2000 for low jack, which no one told me about and they gave me $250 less than what was appraised at a Hyundai dealer closer to me. I let them pressure me into the buy because I just wanted to get out of there, I was so frustrated. After it was all said and done my payments are about $100 more than we agreed upon over the phone and they had all these things they did to make up that $5000 discount they offered online. I was also told I didn't qualify for all of the discount even though there were no criteria online to show you what the criteria is to be eligible for the "leadership discount". They extended the payments to 84 months instead of 72 to make the numbers look better. They also didn't give us the military discount or the student discount which we talked about over the phone.
I will never go here again, worst experience I have ever had while car buying. I knew I should have left but I needed a new car as the heater wasn't working in it and its winter along with the other things that were going wrong with the car that I could not personally fix. I felt bamboozled and the stars aligned just right for them.
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I will never go here again, worst experience I have ever had while car buying. I knew I should have left but I needed a new car as the heater wasn't working in it and its winter along with the other things that were going wrong with the car that I could not personally fix. I felt bamboozled and the stars aligned just right for them.