Gustafson Brothers Service Center

Overview

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

5422 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5rating 3.5rating 3.5
99% Would Recommend
Latest Review 3 days ago

Reviews


ML
Matthew L.
California
Verified Customer
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09/20/2019 Category: Service
Matthew said this business far exceeded his expectations. The issue he brought his vehicle in for was resolved, and no problems have reappeared. He noted the staff also helped him find an issue that had been caused by a repair he had at a different facility. He stated Eric was awesome and kept him well updated. His only minor criticism is that this business charges rates that are a bit higher than average for the area, but he knows he is paying for high quality service.
This review was collected via phone interview by Customer Research Inc.

MJ
Mary J.
California
Verified Customer
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09/17/2019 Category: Service
Mary said her experience was pretty good. The employees are very friendly and very nice. She stated this business could serve her better with tea and a better entry way and more parking.
This review was collected via phone interview by Customer Research Inc.

SH
Steve H.
California
Verified Customer
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09/17/2019 Category: Service
Steve said they always do a really great job. They are always up front. It would be nice if more was added in the front. Other than that, they are awesome.
This review was collected via phone interview by Customer Research Inc.

SS
Steve S.
California
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2019 Category: Service
Steve said he didn't have any issues with the service the business provided.
This review was collected via phone interview by Customer Research Inc.

MR
Mark R.
California
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2019 Category: Service
Spoke with Mark. He said that he likes the place a lot, he brings all his service needs to them and trusts their work and their professionalism. They can't serve him better than they do now.
This review was collected via phone interview by Customer Research Inc.

RP
Riley P.
California
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2019 Category: Service
Spoke with Robert. He said they have gone to this business for awhile. They are happy with the staff and service they've received. The business has various service for their customers. They have shuttle service, vehicle rental and body repair.
This review was collected via phone interview by Customer Research Inc.

MF
Marina F.
California
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2019 Category: Service
Marina said that Jose always takes care of her vehicle and keeps her vehicle running.
This review was collected via phone interview by Customer Research Inc.

AH
Alma H.
California
Verified Customer
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09/10/2019 Category: Service
Alma said the service cost a lot. The staff seemed to care and took their time with the service. They called when they said they would and provided transportation. She has not driven the vehicle so was not sure of the quality of the repair.
This review was collected via phone interview by Customer Research Inc.

RC
Robin C.
California
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2019 Category: Service
Robin said she would recommend this business.
This review was collected via phone interview by Customer Research Inc.

SS
Samuel S.
California
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/10/2019 Category: Service
Samuel said he has a squealing noise from the vehicle he needs to return and have checked out.
This review was collected via phone interview by Customer Research Inc.

DP
Doris P.
California
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/10/2019 Category: Service
Spoke with Patrick. He said the business did a good job with the repair work.
This review was collected via phone interview by Customer Research Inc.

KD
Kathy D.
California
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2019 Category: Service
Kathy said that she was happy with the place, they could use more guest parking, but she gets peace of mind and quality service there.
This review was collected via phone interview by Customer Research Inc.

YF
Yvonne F.
California
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/03/2019 Category: Service
Yvonne said she would recommend this business.
This review was collected via phone interview by Customer Research Inc.

CJ
Craig J.
California
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2019 Category: Service
Craig said Eric let him know his vehicle would take a day to be serviced because he had to order parts. He is always great. He got his oil changed and shocks installed, everything was perfect. He is waiting to hear back from Kathy with a quote on getting his hood fixed.
This review was collected via phone interview by Customer Research Inc.

MS
Mike S.
California
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2019 Category: Service
Mike said the staff performed all the services that were needed and at the time he was told and all was perfect.
This review was collected via phone interview by Customer Research Inc.

AL
Anthony L.
California
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2019 Category: Service
Anthony said the service was the best, and the staff is doing well with it.
This review was collected via phone interview by Customer Research Inc.

SM
Stephanie M.
California
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2019 Category: Service
Stephanie said Eric was helpful with informing her what her vehicle needed now and what could be held off until later. She loves the business.
This review was collected via phone interview by Customer Research Inc.

JP
John P.
California
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/29/2019 Category: Service
John said the service was good. The staff was courteous and got right to the problem.
This review was collected via phone interview by Customer Research Inc.

RB
Ryan B.
California
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/28/2019 Category: Service
Ryan said after his vehicle was fixed, it continued to leak.
This review was collected via phone interview by Customer Research Inc.

DC
Dave C.
California
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/21/2019 Category: Service
Dave said this is a great automotive service business. He had years of experience there. Jose is fantastic and does a great job. He'll continue using them.
This review was collected via phone interview by Customer Research Inc.