Gustafson Brothers Service Center

Overview

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

5150 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5rating 3.5rating 3.5
99% Would Recommend
Latest Review 3 days ago

Reviews


BM
Brian M.
California
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/14/2019 Category: Service
Brian said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

JM
John M.
California
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/14/2019 Category: Service
John said the business handled the situation with them professionally. They worked with Eric and it was such a good experience that even though he has never gone to this business, he will start going now.
This review was collected via phone interview by Customer Research Inc.

RL
Rolando L.
California
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/12/2019 Category: Service
Rolando said they always take care of him right away and they do good work.
This review was collected via phone interview by Customer Research Inc.

MA
Mike A.
California
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019 Category: Service
Mike said the staff was very courteous and they could serve him better by providing an estimate sooner.
This review was collected via phone interview by Customer Research Inc.

TS
Tris S.
California
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019 Category: Service
Tris said overall the service was very good. However, he said he had to drive 40 miles to the business and he also had to wait 5 hours for his vehicle.
This review was collected via phone interview by Customer Research Inc.

EL
Erik L.
California
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019 Category: Service
Erik said he did not have service at this business, he went there for a diagnostic review of his vehicle.
This review was collected via phone interview by Customer Research Inc.

ML
Michael L.
California
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019 Category: Service
Michael said the staff have great customer service. They always take care of what he needs, so it's a good place to go.
This review was collected via phone interview by Customer Research Inc.

MB
Melanie B.
California
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019 Category: Service
Melanie said the staff answered her questions and got the work done. She would have appreciated being given recommendations for future service.
This review was collected via phone interview by Customer Research Inc.

TS
Tina S.
California
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/07/2019 Category: Service
Tina said the business gave her a good explanation of the work and fixed what was needed
This review was collected via phone interview by Customer Research Inc.

TW
Tim W.
California
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/04/2019 Category: Service
Tim said everything was great and he was satisfied.
This review was collected via phone interview by Customer Research Inc.

RW
Rebecca W.
California
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/29/2018 Category: Service
Rebecca said she is more than satisfied, and she is grateful she found the service center.
This review was collected via phone interview by Customer Research Inc.

JF
Julie F.
California
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/29/2018 Category: Service
Julie said the service was great. She was seen on time and stated she was confident the employees would do a good job.
This review was collected via phone interview by Customer Research Inc.

RS
Reed S.
California
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/29/2018 Category: Service
Reed said the service was pretty good. It was debatable about his vehicle being finished when promised. This business could serve him better by not promising a vehicle to be done on time, if it is questionable.
This review was collected via phone interview by Customer Research Inc.

DH
Derek H.
California
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/28/2018 Category: Service
Derek said the staff always does a good job, they do great work and have great customer service.
This review was collected via phone interview by Customer Research Inc.

JH
Jon H.
California
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/28/2018 Category: Service
Jon said this business went above and beyond the main.
This review was collected via phone interview by Customer Research Inc.

JL
Jaime / Jeff L.
California
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/22/2018 Category: Service
Jaime said the service was very expensive.
This review was collected via phone interview by Customer Research Inc.

LW
Lin W.
California
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2018 Category: Service
Lin said he is always totally satisfied with the service.
This review was collected via phone interview by Customer Research Inc.

EG
Erin G.
California
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2018 Category: Service
Erin said the staff was quick, efficient, kind and nice.
This review was collected via phone interview by Customer Research Inc.

DJ
Darrel J.
California
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2018 Category: Service
Darrell said he has been going to the facility for several years . He was very satisfied with the service.
This review was collected via phone interview by Customer Research Inc.

MP
Michele P.
California
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2018 Category: Service
Michele said a payment plan would be helpful for her, and the staff is very honest.
This review was collected via phone interview by Customer Research Inc.