Gustafson Brothers Service Center


Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

4643 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5rating 3.5rating 3.5
99% Would Recommend
Latest Review 14 days ago
David P. on 10/04/2017
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David said he is happy with what this business did but not with the price.
Category: Service
Review Created: 10/04/2017
This review was collected via phone interview by Customer Research Inc.
Tony W. on 09/27/2017
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Tony said he liked the service at this business. They were a couple of hours late but they told him they were busy. They gave him a ride back home so he did not have to wait at the facility. Internally they did not communicate and that is why he had to wait. They did a good job but they should stay competitive and fair in their pricing. The service has been good so far.
Category: Service
Review Created: 09/27/2017
This review was collected via phone interview by Customer Research Inc.
Buck M. on 09/27/2017
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Buck said he has recommended this business for decades. The business could serve him better by replacing his tires with the $50 discount. He needs all 4 tires replaced within the next few weeks.
Category: Service
Review Created: 09/27/2017
This review was collected via phone interview by Customer Research Inc.
Mike W. on 09/26/2017
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Mike said this business was good. They were the best.
Category: Service
Review Created: 09/26/2017
This review was collected via phone interview by Customer Research Inc.
Jill J. on 09/26/2017
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Jill said the service was good and so were the repairs. David explained everything to her and spent time discussing the repairs and she appreciated that.
Category: Service
Review Created: 09/26/2017
This review was collected via phone interview by Customer Research Inc.
Theresa P. on 09/25/2017
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Theresa said David was very helpful and knowledgeable about her getting new tires. He was a pleasure to talk with.
Category: Service
Review Created: 09/25/2017
This review was collected via phone interview by Customer Research Inc.
Mary V. on 09/23/2017
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Mary said she has been using this business for years and years. It's her favorite facility to take her vehicle to.
Category: Service
Review Created: 09/23/2017
This review was collected via phone interview by Customer Research Inc.
Sherry D. on 09/23/2017
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Sherry said she has used this business for several years. They have very good customer service. They are easy to get a hold of on the phone. They give details and spend some time with her. They take her to and from places at their expense. She went for a smog check and it took longer than she expected because they found out she needed to have the oil pan replaced. This business is not the least expensive in town but she gets better customer service than elsewhere. It is not the most expensive, either.
Category: Service
Review Created: 09/23/2017
This review was collected via phone interview by Customer Research Inc.
Juan G. on 09/22/2017
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Spoke with Bina. She said she was happy with the service. The employees were quick, friendly, courteous and she has no complaints.
Category: Service
Review Created: 09/22/2017
This review was collected via phone interview by Customer Research Inc.
Christina V. on 09/22/2017
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Christina said the service was great. She always goes to this business and she loves Eric.
Category: Service
Review Created: 09/22/2017
This review was collected via phone interview by Customer Research Inc.
Dennis M. on 09/22/2017
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Dennis said the business went over everything the vehicle needed and provided exceptional service
Category: Service
Review Created: 09/22/2017
This review was collected via phone interview by Customer Research Inc.
Cher S. on 09/22/2017
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Cher said the staff at this business was very polite and very nice. They did a good job and quickly.
Category: Service
Review Created: 09/22/2017
This review was collected via phone interview by Customer Research Inc.
Steve K. on 09/22/2017
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Steve said he has always been happy with the work this business does. His vehicle was ready on time and everything was accurate.
Category: Service
Review Created: 09/22/2017
This review was collected via phone interview by Customer Research Inc.
Derek H. on 09/22/2017
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Derek said the employees did a great job. David helped him out a lot and took the time to explain the functions and repairs of his vehicle.
Category: Service
Review Created: 09/22/2017
This review was collected via phone interview by Customer Research Inc.
Carolyn R. on 09/22/2017
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Carolyn said they were the best.
Category: Service
Review Created: 09/22/2017
This review was collected via phone interview by Customer Research Inc.
Robert B. on 09/20/2017
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Robert said he was in and out and the job got done.
Category: Service
Review Created: 09/20/2017
This review was collected via phone interview by Customer Research Inc.
John S. on 09/20/2017
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Spoke with Shelley. She said the staff is always very helpful and do what they say they are going to do. There are no surprises.
Category: Service
Review Created: 09/20/2017
This review was collected via phone interview by Customer Research Inc.
Craig G. on 09/20/2017
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Craig said the service was good but they tried to sell him something he didn't need.
Category: Service
Review Created: 09/20/2017
This review was collected via phone interview by Customer Research Inc.
Edward C. on 09/18/2017
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Edward said this business did a pretty good job but he had to take his vehicle back to have something followed up on.
Category: Service
Review Created: 09/18/2017
This review was collected via phone interview by Customer Research Inc.
Edward J. on 09/16/2017
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Edward said he received good service from this business and is totally satisfied.
Category: Service
Review Created: 09/16/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 4643 in total