Gustafson Brothers Service Center

Overview

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

5096 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5rating 3.5rating 3.5
99% Would Recommend
Latest Review 6 days ago

Reviews


DT
Dennis T.
California
Verified Customer
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11/07/2018 Category: Service
Dennis said everything was perfectly done. The vehicle was clean and neat when returned. The repair was fast. Jose did a good job.
This review was collected via phone interview by Customer Research Inc.

KW
Kalena W.
California
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018 Category: Service
Kalena said this business was super dependable and trust worthy.
This review was collected via phone interview by Customer Research Inc.

WR
Will R.
California
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018 Category: Service
Will said the staff did a really good job, and a really good turn around. However, he noticed on the window frames, where they re-sprayed bumper, there's over spray on the window frames. He saw it when he cleaned the vehicle and the spray doesn't seem to come off. When he was driving, he noticed the tire that they replaced and the rim had a tire pressure sensor monitor light come on. He's looking to find out what the business is willing to do in order to help him out with these two issues. Other than that, they had really great customer service, they contacted him a bunch, and the vehicle got done quickly. They were very communicative, very on top of their game, they've been on point, and they are great with their follow up.
This review was collected via phone interview by Customer Research Inc.

GS
Glenn S.
California
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018 Category: Service
Glenn said the employees did a good job.
This review was collected via phone interview by Customer Research Inc.

BW
Bill W.
California
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2018 Category: Service
Bill said the staff treated him well.
This review was collected via phone interview by Customer Research Inc.

LM
Lezly M.
California
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2018 Category: Service
Lezly said the business always provides good service.
This review was collected via phone interview by Customer Research Inc.

CB
Christy B.
California
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/03/2018 Category: Service
Christy said she is still hearing a noise when she backs up and when she goes over a bump it sounds like something is rattling in a box in the back, and there is no box. It took a little longer because of the approval.
This review was collected via phone interview by Customer Research Inc.

DT
Danny T.
California
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2018 Category: Service
Danny said he likes Dave. The technicians do good work and the prices are reasonable.
This review was collected via phone interview by Customer Research Inc.

EG
Ernie G.
California
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2018 Category: Service
Ernie said the business got his vehicle done in a timely manner and for less money than the quote.
This review was collected via phone interview by Customer Research Inc.

SS
Sylvia S.
California
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2018 Category: Service
Sylvia said this business is flawless.
This review was collected via phone interview by Customer Research Inc.

DH
Donna H.
California
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/01/2018 Category: Service
Donna said the work the staff at this business did was good.
This review was collected via phone interview by Customer Research Inc.

TB
Tom B.
California
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/01/2018 Category: Service
Tom said he has known John for fifty years.
This review was collected via phone interview by Customer Research Inc.

DM
David M.
California
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
David said they went above and beyond their expectations. Everything was addressed in a timely manner. They finished ahead of schedule. The service work is beautiful.
This review was collected via phone interview by Customer Research Inc.

JM
Justin M.
California
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Justin said they were timely, the waiting room was nice and they answered his questions. He stated it was a very welcoming environment.
This review was collected via phone interview by Customer Research Inc.

JK
Jo K.
California
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Jo said the staff was very friendly, and efficient.
This review was collected via phone interview by Customer Research Inc.

TD
Tom D.
California
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
Tom said the service the business provides is the best. They are efficient and on time.
This review was collected via phone interview by Customer Research Inc.

LW
Levi W.
California
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
Levi said the only thing that could be improved up on would be the time it takes to diagnose the problems.
This review was collected via phone interview by Customer Research Inc.

JT
James T.
California
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/30/2018 Category: Service
James said the in and out process was not smooth or comfortable. However, the place of business was satisfactory.
This review was collected via phone interview by Customer Research Inc.

JR
Jonathan R.
California
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
Jonathan said the business was honest and straight forward.
This review was collected via phone interview by Customer Research Inc.

KE
Katrina E.
California
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2018 Category: Service
Katrina said she has been years with the business and the service has always been great.
This review was collected via phone interview by Customer Research Inc.