Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92
4.9

( 254 Reviews )

99% Would Recommend
Latest Review 7 days ago

Reviews


OM
Omar M.
Garden Grove, CA
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2019 Category: Service
Omar said the employees are very nice, very accommodating, trustworthy and he has nothing but praise for this business.
This review was collected via phone interview by Customer Research Inc.

JV
John V.
California
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2019 Category: Service
John said he took his vehicle in without an appointment and the business was able to take care of him the same day.
This review was collected via phone interview by Customer Research Inc.

HA
HANA A.
Irvine, CA
Audi A4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2019
Trustworthy
Very knowledgeable, efficient and courteous.

PN
Peter N.
California
Ford Mustang
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2019 Category: Service
Peter said the service was good and everything else was good, as well as the price. He had no complaints.
This review was collected via phone interview by Customer Research Inc.

AF
Alex F.
Garden Grove, CA
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2019 Category: Service
Alex said the service was fast. The staff was friendly and straight forward.
This review was collected via phone interview by Customer Research Inc.

EG
Estrella G.
Corona, CA
Chevrolet Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2019 Category: Service
Estrella said this business is great. She stated the staff has good customer service skills, and the service is quick and easy. She expressed the staff members are really great people, and she especially thinks the male employee who is usually at the front desk is awesome.
This review was collected via phone interview by Customer Research Inc.

TH
Tony H.
Garden Grove, CA
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2019 Category: Service
Tony said he was satisfied with the service.
This review was collected via phone interview by Customer Research Inc.

LH
Larry H.
Garden Grove, CA
Toyota Avalon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2019 Category: Service
Larry said the right front wheel of his vehicle was aligned. He was treated very well by the staff, he's very happy with the service, everything went well and the price is right.
This review was collected via phone interview by Customer Research Inc.

JH
Jeff H.
Garden Grove, CA
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2019 Category: Service
Jeff said that the staff explained everything and everything is fine.
This review was collected via phone interview by Customer Research Inc.

MS
Matthew S.
Garden Grove, CA
GMC Envoy
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2019 Category: Service
Matthew said the service at the business was great and very efficient. He said there was nothing that those people can't do in the least amount of time.
This review was collected via phone interview by Customer Research Inc.

TC
THOMAS C.
Garden Grove, CA
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2019
Friendly, reliable service.
Have been with Zuby"s for years and they never disappoint. Precision work, that's efficiently completed in a timely manner, at a fair price.
Important to me a a person who knows nothing about cars. I trust them and they've earned that trust.

TK
Taeha K.
Tustin, CA
Jeep Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/26/2019 Category: Service
Taeha said he really likes the great service provided by this business. He also said the owner was really great.
This review was collected via phone interview by Customer Research Inc.

GM
Guadalupe M.
Garden Grove, CA
Honda Civic Coupe
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
08/12/2019 Category: Service
Guadalupe said the business was supposed to fix her compressor for the AC, and when she got the vehicle back it was working fine, but not even a week later it wasn't blowing cold air anymore and on top of that, he was trying to get a deductible from her when her insurance covered it with a zero dollar deductible. He had to contact the Honda dealership to get that settled with him, and then she didn't have to pay the deductible.
This review was collected via phone interview by Customer Research Inc.
Pete S. from Zuby's Brake & Tire responded on 08/13/2019

Hi Guadalupe,

You brought your Honda Civic coupe in for service, using a third party warranty company. Did you the favor by sending the car to the dealer in hopes of getting car covered under warranty. We never did any work, and warranty company told us specifically to collect the deductable. Also if car stopped blowing cold, i recommend you bring it back and will send it to the dealer on your behalf.

Once again we never worked on your car, the dealer did.

OC Auto Exchange covered your deductable by the way.


GM
Guadalupe M.
Garden Grove, CA
Honda Civic Coupe
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
08/12/2019 Category: Service
Guadalupe said the business was supposed to fix her compressor for the AC, and when she got the vehicle back it was working fine, but not even a week later it wasn't blowing cold air anymore and on top of that, he was trying to get a deductible from her when her insurance covered it with a zero dollar deductible. He had to contact the Honda dealership to get that settled with him, and then she didn't have to pay the deductible.
This review was collected via phone interview by Customer Research Inc.

GB
GREGORY B.
Huntington Beach, CA
Chevrolet Volt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2019
Great Service...As Always.
Went in for a slow leak in one tire. They found a nail near the side wall that couldn't be repaired, but we found that all four tires needed replacing anyway (30,000 miles, five years old, wear bars exposed, some cracking on all). The four tires were in stock and installed in 30 minutes. I should be good to go for another five years. Superior customer service and a delightful experience.

QT
Quang T.
California
Ford Expedition
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2019 Category: Service
Quang said the service was the best.
This review was collected via phone interview by Customer Research Inc.

SB
Shawn B.
California
Chevrolet Camaro
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2019 Category: Service
Shawn said the customer service is excellent, he likes the workers, they're quick, the manager is very personable and he feels very comfortable with the business.
This review was collected via phone interview by Customer Research Inc.

LF
Lynn F.
Huntington Beach, CA
Mazda CX-5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2019 Category: Service
Lynn said the business was super friendly, fast and when she had a hazard light on they fixed it right away.
This review was collected via phone interview by Customer Research Inc.

SC
Scott C.
Long Beach, CA
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2019 Category: Service
Scott said the staff did a good job, they were quick, overall polite, very efficient and charged fair prices. He also stated that the mechanic is a very nice guy.
This review was collected via phone interview by Customer Research Inc.

MC
MARY C.
Garden Grove, CA
Dodge Journey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2019
The best tire service in town
Pete and crew are fair and fantastic to deal with. We will never go anywhere else.

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