Gustafson Brothers Service Center

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

4643 Reviews

ReScore Reviews™ (2)

Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5rating 3.5rating 3.5
99% Would Recommend
Latest Review 14 days ago
Review for Gustafson Brothers Service Center
Kevin R. on 09/05/2012
Recommended badge inactive Recommended
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Kevin said he was not satisfied with this business. He was driving from California to Arizona. While he was driving in Arizona, his air conditioner just died. The temperature was about 100 degrees. By the time he got to his destination, he was hot. Their quality of service was poor. Because of this, he would not recommend them to anyone. In order to serve him better, they should check to see if the repair works properly.
Category: Service
Review Created: 09/05/2012
This review was collected via phone interview by Customer Research Inc.
John G. at Gustafson Brothers Service Center responded on 09/21/2012
Kevin, We would really appreciate it if you could give us a call at 714 847 5600. According to our records you have only been in for an oil change and regular maintenance. We weren't informed of any AC concerns and didn't service the AC at your visit. Please give us a call so we can understand why you rated our performance low. We would appreciate the chance to be your 5 star shop.