Garden Grove Hyundai


Overall Rating 4.62/5Overall Rating 4.62/5Overall Rating 4.62/5Overall Rating 4.62/5rating 4.62

1437 Reviews

ReScore Reviews™ (33)

ReScore
Overall Rating 3.9393927/5Overall Rating 3.9393927/5Overall Rating 3.9393927/5rating 3.9393927rating 3.9393927
Original
Overall Rating 2.12121/5Overall Rating 2.12121/5rating 2.12121rating 2.12121rating 2.12121
93% Would Recommend
100% Business Response
Latest Review about 20 hours ago
William P. on 10/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service by the team"
Jae was my service advisor. He was able to get me a discount for the 60k service on my son's Sonata. We have three Hyundais and we service them all here. Best Hyundai dealer in Orange County!
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 10/18/2017
Service Type: Repair
Review Created: 10/21/2017 10:59 AM
04ffc22bf01a0d8e5e7a3cbae456dca2?s=28
Craig A., Service Director at Garden Grove Hyundai responded on 10/21/2017

Great to hear, all in the family. Thanks for your time and business.



best regards,

Craig Atchison
Service Director
Russell Westbrook Hyundai of Garden Grove
craiga@russellwestbrookautomotive.com
714-741-3100
Sergio W. on 10/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Tony was great!!"
Great service was provided!!
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 10/13/2017
Service Type: Repair
Review Created: 10/20/2017 10:28 PM
04ffc22bf01a0d8e5e7a3cbae456dca2?s=28
Craig A., Service Director at Garden Grove Hyundai responded on 10/20/2017

Thank you for your business. We appreciate your time for feedback. 



best regards,

Craig Atchison
Service Director
Russell Westbrook Hyundai of Garden Grove
craiga@russellwestbrookautomotive.com
714-741-3100
Hyman F. on 10/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service "
Our only connection is with our service rep. How he represents us is your reputation. As long as the work is done correctly and holds up your reputation is secure. We drove a long way because we have had major service there before and the work was good and the cost was fair ..Tony, our service rep was on top of things for us, kept us informed and and gave us a feeling of confidence. I wish you were closer to where we live.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 10/05/2017
Service Type: Repair
Review Created: 10/19/2017 11:31 AM
04ffc22bf01a0d8e5e7a3cbae456dca2?s=28
Craig A., Service Director at Garden Grove Hyundai responded on 10/19/2017

Thank you for your feedback and business. 



best regards,

Craig Atchison
Service Director
Russell Westbrook Hyundai of Garden Grove
craiga@russellwestbrookautomotive.com
714-741-3100
Verified Customer on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Nice people and good service. Treated as their own.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 10/07/2017
Service Type: Maintenance
Review Created: 10/18/2017 07:47 PM
04ffc22bf01a0d8e5e7a3cbae456dca2?s=28
Craig A., Service Director at Garden Grove Hyundai responded on 10/18/2017

Thank you for your time and feedback.



best regards,

Craig Atchison
Service Director
Russell Westbrook Hyundai of Garden Grove
craiga@russellwestbrookautomotive.com
714-741-3100
Vivian D. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Garden Groove Hyundai "
Always a good experience at your dealership. Treated with happy smiling faces eager to please a customer. Thank you for abplace to go where I know my car will be in good hands and the pride will not be gouged. Vivian Duran.
Vehicle: 2010 Hyundai Elantra
Category: Service
Service Date: 10/14/2017
Service Type: Maintenance
Review Created: 10/17/2017 08:12 PM
04ffc22bf01a0d8e5e7a3cbae456dca2?s=28
Craig A., Service Director at Garden Grove Hyundai responded on 10/17/2017

Thank you for your feedback. We appreciate your support and business.



best regards,

Craig Atchison
Service Director
Russell Westbrook Hyundai of Garden Grove
craiga@russellwestbrookautomotive.com
714-741-3100
Stuart S. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Never feel like they are trying to pick my pocket and sell me unnecessary service. Great service writers."
Always friendly. Always leave feeling I received value for the money. Very accommodating for my busy schedule. I have another dealership closer to my home, but I always go back to this one.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 10/13/2017
Service Type: Maintenance
Review Created: 10/17/2017 07:38 PM
04ffc22bf01a0d8e5e7a3cbae456dca2?s=28
Craig A., Service Director at Garden Grove Hyundai responded on 10/17/2017

We very much appreciate the distance you travel to service with us. We will always try and exceed your expectations. Thank you for your business and feedback,



best regards,

Craig Atchison
Service Director
Russell Westbrook Hyundai of Garden Grove
craiga@russellwestbrookautomotive.com
714-741-3100
Verified Customer on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service is great and professional."
Great service from the minute you get there until you leave.
Vehicle: 2013 Hyundai Genesis Co
Category: Service
Service Date: 10/13/2017
Service Type: Maintenance
Review Created: 10/17/2017 12:31 PM
04ffc22bf01a0d8e5e7a3cbae456dca2?s=28
Craig A., Service Director at Garden Grove Hyundai responded on 10/17/2017

Great to hear, thank you for the response, feedback, and business.



best regards,

Craig Atchison
Service Director
Russell Westbrook Hyundai of Garden Grove
craiga@russellwestbrookautomotive.com
714-741-3100
Ana C. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Ana"
The customer service personnel
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 10/14/2017
Service Type: Maintenance
Review Created: 10/17/2017 11:18 AM
04ffc22bf01a0d8e5e7a3cbae456dca2?s=28
Craig A., Service Director at Garden Grove Hyundai responded on 10/17/2017

Great to hear, thank you for your time and feedback. We appreciate your business.



best regards,

Craig Atchison
Service Director
Russell Westbrook Hyundai of Garden Grove
craiga@russellwestbrookautomotive.com
714-741-3100
Mirko P. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The customer service provided by the service associates "
Tony Tran was very professional and courteous.
Vehicle: 2012 Hyundai Genesis Co
Category: Service
Service Date: 10/14/2017
Service Type: Maintenance
Review Created: 10/17/2017 10:08 AM
04ffc22bf01a0d8e5e7a3cbae456dca2?s=28
Craig A., Service Director at Garden Grove Hyundai responded on 10/17/2017

Thank you for your feedback and business. 

If you YELP , please do so.



best regards,

Craig Atchison
Service Director
Russell Westbrook Hyundai of Garden Grove
craiga@russellwestbrookautomotive.com
714-741-3100
James K. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Jae made my day"
Jae greeted me and guided me along the entire duration of the service with expertise and professionalism.
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 10/13/2017
Service Type: Repair
Review Created: 10/17/2017 10:01 AM
04ffc22bf01a0d8e5e7a3cbae456dca2?s=28
Craig A., Service Director at Garden Grove Hyundai responded on 10/17/2017

We appreciate your business and the distance traveled to service with us.



best regards,

Craig Atchison
Service Director
Russell Westbrook Hyundai of Garden Grove
craiga@russellwestbrookautomotive.com
714-741-3100
Quy N. on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Free first time oil change"
I came without appointment but still get my car serviced in a timely manner in about one hour
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 10/12/2017
Service Type: Maintenance
Review Created: 10/16/2017 02:29 PM
04ffc22bf01a0d8e5e7a3cbae456dca2?s=28
Craig A., Service Director at Garden Grove Hyundai responded on 10/16/2017

Great to hear. We appreciate your time for feedback. Thank you for your business .



best regards,

Craig Atchison
Service Director
Russell Westbrook Hyundai of Garden Grove
craiga@russellwestbrookautomotive.com
714-741-3100
Verified Customer on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great job at GG Hyundai "
N/a
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 09/30/2017
Service Type: Repair
Review Created: 10/16/2017 11:47 AM
04ffc22bf01a0d8e5e7a3cbae456dca2?s=28
Craig A., Service Director at Garden Grove Hyundai responded on 10/16/2017

Thank you for your time and feedback. We appreciate your business.



best regards,

Craig Atchison
Service Director
Russell Westbrook Hyundai of Garden Grove
craiga@russellwestbrookautomotive.com
714-741-3100
Verified Customer on 10/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good job."
Excellent
Vehicle: 2015 Hyundai Genesis Co
Category: Service
Service Date: 10/05/2017
Service Type: Maintenance
Review Created: 10/15/2017 10:38 PM
04ffc22bf01a0d8e5e7a3cbae456dca2?s=28
Craig A., Service Director at Garden Grove Hyundai responded on 10/16/2017

Thank you for your time and feedback. We appreciate your business.



best regards,

Craig Atchison
Service Director
Russell Westbrook Hyundai of Garden Grove
craiga@russellwestbrookautomotive.com
714-741-3100
LARRY S. on 10/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"good freeway access and reliable service. Service/Sales PEOPLE make any business great or not so great (see next)"
Ben Gonzalez is an outstanding service rep. TIME savings hint: Pass on the post-service car wash if you are in a hurry.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 10/11/2017
Service Type: Maintenance
Review Created: 10/15/2017 10:02 AM
04ffc22bf01a0d8e5e7a3cbae456dca2?s=28
Craig A., Service Director at Garden Grove Hyundai responded on 10/15/2017

Thank you for your time and feedback. We appreciate your business and feedback.



best regards,

Craig Atchison
Service Director
Russell Westbrook Hyundai of Garden Grove
craiga@russellwestbrookautomotive.com
714-741-3100
Armen O. on 10/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome Service!"
As usual, the service I received was absolutely awesome! Professional, Timely and with excellence. My Service Advisor Tony Tran - exceptional as always and the mechanic Fabian - nothing but the best.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 10/11/2017
Service Type: Repair
Review Created: 10/13/2017 10:31 AM
04ffc22bf01a0d8e5e7a3cbae456dca2?s=28
Craig A., Service Director at Garden Grove Hyundai responded on 10/13/2017

We appreciate such positive feedback. Thank you for the continued support. 
If you’re a yelp user, please yelp that.



best regards,

Craig Atchison
Service Director
Russell Westbrook Hyundai of Garden Grove
craiga@russellwestbrookautomotive.com
714-741-3100
Michelle G. on 10/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very helpful "
They took care of me right away and had my loaner car ready to go. It had been a super stressful day and this really made me feel better.
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 10/05/2017
Service Type: Repair
Review Created: 10/12/2017 09:52 PM
04ffc22bf01a0d8e5e7a3cbae456dca2?s=28
Craig A., Service Director at Garden Grove Hyundai responded on 10/12/2017

That’s great to hear. We appreciate you sharing, we appreciate your business. 
Yelp it , if you’re a teller please.



best regards,

Craig Atchison
Service Director
Russell Westbrook Hyundai of Garden Grove
craiga@russellwestbrookautomotive.com
714-741-3100
Susan K. on 10/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Friendly and professional service every time
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 10/07/2017
Service Type: Maintenance
Review Created: 10/12/2017 10:25 AM
04ffc22bf01a0d8e5e7a3cbae456dca2?s=28
Craig A., Service Director at Garden Grove Hyundai responded on 10/12/2017

Thank you for your time and feedback, we appreciate your continued support.



best regards,

Craig Atchison
Service Director
Russell Westbrook Hyundai of Garden Grove
craiga@russellwestbrookautomotive.com
714-741-3100
Sergio Q. on 10/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service"
Thanks
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 10/09/2017
Service Type: Maintenance
Review Created: 10/11/2017 10:33 AM
04ffc22bf01a0d8e5e7a3cbae456dca2?s=28
Craig A., Service Director at Garden Grove Hyundai responded on 10/11/2017

Thank you for your time and business. We appreciate your feedback.



best regards,

Craig Atchison
Service Director
Russell Westbrook Hyundai of Garden Grove
craiga@russellwestbrookautomotive.com
714-741-3100
Verified Customer on 10/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Car service"
Food customer service
Vehicle: 2013 Hyundai Elantra Gt
Category: Service
Service Date: 10/07/2017
Service Type: Maintenance
Review Created: 10/10/2017 06:39 PM
04ffc22bf01a0d8e5e7a3cbae456dca2?s=28
Craig A., Service Director at Garden Grove Hyundai responded on 10/10/2017

Thank you for your time and feedback. 



best regards,

Craig Atchison
Service Director
Russell Westbrook Hyundai of Garden Grove
craiga@russellwestbrookautomotive.com
714-741-3100
Lien H. on 10/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil Change"
I came for oil change. The staff are very nice and helpful.
Vehicle: 2012 Hyundai Veloster
Category: Service
Service Date: 10/06/2017
Service Type: Maintenance
Review Created: 10/10/2017 04:25 PM
04ffc22bf01a0d8e5e7a3cbae456dca2?s=28
Craig A., Service Director at Garden Grove Hyundai responded on 10/10/2017

Thank you for your time and feedback. We appreciate your business.



best regards,

Craig Atchison
Service Director
Russell Westbrook Hyundai of Garden Grove
craiga@russellwestbrookautomotive.com
714-741-3100
Displaying Review 1 - 20 of 1437 in total