Gustafson Brothers Service Center's Reviews

4.0

(8 Reviews)

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Recent Reviews

Keith T.

California

07/09/2013

Verified Customer

Category: Service

Keith said he brought his vehicle to this business because his front lights and turn signal were not working. The business replaced his led lights with regular light bulbs and told him there were no led lights present when they were changed. He checked the back light bulbs, which were led light bulbs and recognized the front were led and should of been replaced with them. When he brought this to their attention they did not apologize about replacing the lights with the wrong bulbs. He discovered after leaving the business that the light problem kept occurring and found out it was the light bulb socket. The business left fingerprints all over the front lens cover when they glued it back on, which did not make him very happy. He said this business was Triple A approved and he has heard good things about them but he did not have a good experience and will not be returning.

Not Recommended

John G. from Gustafson Brothers Service Center responded on 07/12/2013 09:00 AM

Keith, it is unfortunate that another shop did not correctly install all of your illegal lights but we are so glad that we could get your headlights working again by installing the correct light bulb for your vehicle so that you could avoid getting any fix-it tickets from law enforcement. If you would like to discuss this repair further, we can always be reached at 714-847-5600. Thank you.

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