ReScore Reviews™ (2)
99% Would Recommend
Latest Review 16 days ago
Review for Gustafson Brothers Service Center
Stuart S. on 05/15/2012
Stuart said there was miscommunication between him and this business. They replaced the wrong part and charged him $1,600 for it. He would like them to listen and follow through with what they say they are going to do. Due to this experience he would not recommend them at this time.
Review Created: 05/15/2012
This review was collected via phone interview by Customer Research Inc.
John G. at Gustafson Brothers Service Center responded on 05/21/2012
Stuart, We have made several attempts to contact you. We must admit we are a little confused by this review. Your invoice include several routine maintenance items you requested and we repaired your over heating situation. No one part cost $1600; in fact the entire invoice wasn’t quite that amount. We would love to hear from you and find out what’s going on. We want you to be a satisfied customer.