Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

968 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
99% Would Recommend
Latest Review 3 days ago

Reviews


GW
Greg W.
New Orleans, LA
Nissan Altima
Verified Customer
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02/18/2019
You can trust the mechanics at Guy's
Fair prices, outstanding quality of work, good customer service

KD
Kevin D.
Metairie, LA
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019
Great place to deal with....
Staff is always friendly. Work was done in a timely matter. Car is returned in clean condition. I have never had a complaint. Great to deal with.

RS
Rodney H. S.
New Orleans, LA
Lexus RX 350
Verified Customer
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02/14/2019
Guy's gets it right!
Friendly and hospitable while you wait. Free coffee and a cell charging station while your vehicle is begin repaired.

KS
Kenny S.
New Orleans, LA
Nissan Xterra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2019
Starter Repair
Friendly trustworthy dependable service done in a timely manner

TB
Tommy B.
Metairie, LA
Lincoln Aviator
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2019
Great overall shop!
Glenn over at Guy's was extremely helpful and didn't beat around the bush or try to get additional work done on the vehicle. I appreciated his helpfulness and recommendations. Overall great experience and will definitely use them again if the need arises.

RM
Richard M.
New Orleans, LA
Nissan Xterra
Verified Customer
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02/06/2019
excellent, professional service
I feel when i take my car in for service, i am leaving it with professionals who knows what they are doing, no guessing with these guys, always call with an estimate, identify the problems, and gives options. Most work is done quickly. Feel i found someone i can trust.

DT
David T.
Metairie, LA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/25/2019
Great service
Great Service

OS
Oel S.
New Orleans, LA
Mercedes-Benz C-Class
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/25/2019 Category: Service
Oel said they did a pretty good job and he likes them.
This review was collected via phone interview by Customer Research Inc.

BE
Beth E.
Metairie, LA
Honda CR-V
Verified Customer
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01/24/2019
Help
I was driving from Texas to Louisiana when my maintenance light and tire light came on. Then my windshield got a huge crack. I drove straight to guy’s. I had a piece of metal in a tire, 30,000 mile maintenance and a replaced windshield all done by the next day.

TB
Terri B.
Metairie, LA
Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/23/2019 Category: Service
Terri said the owner is a fair service person, he gives good advice and he's honest.
This review was collected via phone interview by Customer Research Inc.

RL
Rhonda L.
Metairie, LA
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019 Category: Service
Rhonda said the service was great.
This review was collected via phone interview by Customer Research Inc.

SH
Susan H.
New Orleans, LA
BMW M3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019
Prompt and Professional
The best shop in town

MH
Matt H.
Metairie, LA
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019
Professional friendly and trustworthy
Guy and his team are consistently professional, courteous and thorough. Not easy to find a repair shop that treats customers and vehicles like they do. When you find a place you trust you keep coming back.

KS
Kay S.
Metairie, LA
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2019
Always helpful
Whenever I call, they get my car into their shop quickly. They are always honest and helpful. Their repairs are done accurately and professionally. They are very nice to work with.

JT
Joe T.
New Orleans, LA
INFINITI EX35
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2019
Straight shooter, professional, finished job as stated.
Professional, delivered on time, explained issue and didn't try to sell unnecessary maintenance items. We have 5 cars in my family. Plan on coming back!

Verified Customer
Harahan, LA
Mercedes-Benz E550
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/06/2019
Knowledgeable, courteous, informative
Guy’s did a major repair on my 2008 Mercedes which is well out of my extended warranty period. Saved significant money versus dealership. I am satisfied and will return.

Verified Customer
Metairie, LA
Jaguar XK8
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2018
Quick service gave me a ride home
Friendly efficient

JH
Jeffery H.
New Orleans, LA
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2018
Best auto repair.
Great work. Great personal customer service. Feels like family. Locally owned.

HR
Hikmat R.
Arabi, LA
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2018 Category: Service
Hikmat said they have good service, they're fast, and cheap
This review was collected via phone interview by Customer Research Inc.

AB
Alex B.
Metairie, LA
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2018
Wiper Blade
3 months after having Guy replace my wiper blades I started having a streak and went to get new blades figuring they just wore out. But Glenn said they will replace at no cost. A very pleasant surprise but not unexpected from Guy’s where I’ve bern a happy customer for over 25 years.