Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

868 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
99% Would Recommend
Latest Review 3 days ago

Reviews


BK
Brad K.
New Orleans, LA
Jeep Wrangler
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Spoke with Tiffany. She said they were honest with her.
This review was collected via phone interview by Customer Research Inc.

JP
Jessica P.
Chalfont, PA
Honda CR-V
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018 Category: Service
Jessica said the business provided good service.
This review was collected via phone interview by Customer Research Inc.

AP
Anthony P.
New Orleans, LA
BMW 3 Series
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Anthony said the business provided good vehicle and customer service. The staff explained all of the services they did on his vehicle. They also told him about things that he may need fixed in the future. The service they gave was professional quality.
This review was collected via phone interview by Customer Research Inc.

JS
Jack S.
New Orleans, LA
Volvo XC90
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Jack said the overall service was good.
This review was collected via phone interview by Customer Research Inc.

PN
Phil N.
Metairie, LA
Ford F-150
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Phil said the staff were courteous, they did the job right, and the facility's showroom is clean.
This review was collected via phone interview by Customer Research Inc.

EO
Emile O.
New Orleans, LA
Audi A6
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Emile said the staff were competent, diagnosed the issue quickly, and offered a solution.
This review was collected via phone interview by Customer Research Inc.

JR
John R.
New Orleans, LA
Mercedes-Benz CLS-Class
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
John said they were very informative. Their customer service was good.
This review was collected via phone interview by Customer Research Inc.

VJ
Vickie J.
Pensacola, FL
Subaru B9 Tribeca
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018 Category: Service
Vickie said the staff fixed her vehicle and so far, things are going great. They did exactly what they said they'd do on her vehicle.
This review was collected via phone interview by Customer Research Inc.

EM
Elizabeth M.
New Orleans, LA
Dodge Caravan
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Elizabeth said she felt like they gave her good service.
This review was collected via phone interview by Customer Research Inc.

CG
Courtney G.
Metairie, LA
Ford Expedition EL
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2018 Category: Service
Courtney said that the staff at the facility are very flexible, they worked around her schedule and did what they needed to get her work done when it was convenient for her.
This review was collected via phone interview by Customer Research Inc.

SS
Sarah S.
New Orleans, LA
Toyota Camry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/27/2018 Category: Service
Sarah said the employees were great, didn't take advantage of her and didn't charge her for services she didn't need.
This review was collected via phone interview by Customer Research Inc.

BB
Bill B.
Metairie, LA
Nissan Rogue
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2018 Category: Service
Bill said he's a returning customer and he has always received great service.
This review was collected via phone interview by Customer Research Inc.

AW
Amy W.
Luling, LA
BMW 3 Series
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2018 Category: Service
Amy said she would recommend this business.
This review was collected via phone interview by Customer Research Inc.

JP
Jim P.
Kenner, LA
HUMMER H3
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2018 Category: Service
Jim said the staff finished his vehicle on time and at the price they said they would.
This review was collected via phone interview by Customer Research Inc.

MV
Melvin V.
New Orleans, LA
Chevrolet Malibu
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2018 Category: Service
Melvin said the business gave him good service.
This review was collected via phone interview by Customer Research Inc.

PJ
Phil J.
Kenner, LA
Volkswagen New Beetle Coupe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2018 Category: Service
Phil said the employees were honest. They were to the point. They provided great service.
This review was collected via phone interview by Customer Research Inc.

JY
Jeanine Y.
Metairie, LA
Chrysler PT Cruiser
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2018 Category: Service
Jeanine said she loves them, she's very satisfied and it's the only place she'll go.
This review was collected via phone interview by Customer Research Inc.

LT
Lisa T.
New Orleans, LA
Kia Sportage
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2018
A/C Fan went out...
I dropped off the car Sunday night and it was ready Monday afternoon. The price was quoted ahead of time. All work that was promised was completed. This is the 2nd time I have used Guy's and have been pleased both times.

JH
Jeffery H.
New Orleans, LA
Toyota RAV4
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2018
Great service as always!!
Guys Auto is the best!

AA
Ann A.
New Orleans, LA
Hyundai Azera
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2018
Reliable, Respectful, Ready to please
I have trusted my car to Guy's experienced team for more than 5 years. They are always friendly, knowledgeable, efficient, and keep me informed throughout the repair/maintenance process. The staff takes the time to explain what needs to be done, gives an accurate timeline for accomplishing the repairs/maintenance, and goes over the bill when finished.
My experiences with these gentlemen have led me to send my children and their spouses to Guy's for their auto maintenance needs. We all have been very satisfied.