ReScore Reviews™ (14)

ReScore
Overall Rating 4.5714286/5Overall Rating 4.5714286/5Overall Rating 4.5714286/5Overall Rating 4.5714286/5rating 4.5714286
Original
Overall Rating 1.9999971/5rating 1.9999971rating 1.9999971rating 1.9999971rating 1.9999971
95% Would Recommend
100% Business Response
Latest Review about 3 hours ago
Verified Customer on 01/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
" Review"
Review
Vehicle: 2013 Hyundai Accent
Category: Service
Service Date: 01/13/2018
Service Type: Maintenance
Review Created: 01/17/2018 04:27 PM
Sid R. on 01/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Kindness"
People make the business and the customer service was outstanding, not just for me, but for the family waiting to have their tires replaced. The person working with both of us truly cared and wanted to help, making suggestions to make both the service and our time waiting better.
Vehicle: 2018 Hyundai Elantra
Category: Service
Service Date: 01/13/2018
Service Type: Repair
Review Created: 01/17/2018 07:15 AM
Verified Customer on 01/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Waiting room with tv"
Thank you.
Vehicle: 2015 Hyundai Tucson
Category: Service
Service Date: 01/06/2018
Service Type: Maintenance
Review Created: 01/15/2018 07:19 PM
Liz S. at Haddad Hyundai responded on 01/16/2018

Thank you for the 5 star review. We appreciate your business and value you as a Haddad customer. Look forward to assisting you with any future service concerns you may have with your Tucson.

Kathryn G. on 01/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Employees"
Whenever I find the need to go for help with my car ,I am always impressed with the folks who work there.They make all the difference
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 01/08/2018
Service Type: Repair
Review Created: 01/13/2018 08:38 AM
Liz S. at Haddad Hyundai responded on 01/15/2018

Thank you for the 5 star review! We are so happy that you found our staff to helpful. We appreciate your business and value you as a Haddad customer. Look forward to assisting you with any future service concerns you may have with your Sonata.

Carla R. on 01/09/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The people are very nice."
The only issue that I have is that it seems to be an issue for dealers to submit mileage for the miles per gallon class action law suit that owners of cars were granted by the government. We have not received any paper work from Hyundai on this submission which was supposedly done on Dec. 23. How long does it take?
Vehicle: 2013 Hyundai Accent
Category: Service
Service Date: 12/22/2017
Service Type: Repair
Review Created: 01/09/2018 01:37 PM
Liz S. at Haddad Hyundai responded on 01/11/2018

Thank you for the 5 star review! We appreciate your business and value you as a Haddad customer. Look forward to assisting you with any future service concerns you may have with your Accent. I will have Steve Cedar contact you to discuss the miles per gallon class action law suit. 

Verified Customer on 01/07/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service Department"
Steve was wonderful and my care was serviced above an beyond expectations.
Happy to return in the future
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 12/30/2017
Service Type: Maintenance
Review Created: 01/07/2018 10:09 AM
Liz S. at Haddad Hyundai responded on 01/08/2018

Thank you for the 5 star review! We appreciate your business and value you as a Haddad customer. Look forward to assisting you with any future service concerns you may have with your Tucson.

Verified Customer on 01/04/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast"
Fast service
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 12/27/2017
Service Type: Maintenance
Review Created: 01/04/2018 09:26 AM
Liz S. at Haddad Hyundai responded on 01/04/2018

Thank you for the 5 star review! We appreciate your business and value you as a Haddad customer. Look forward to assisting you with any future service concerns you may have with your Tucson.

Verified Customer on 01/02/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service "
Service was prompt. When my vehicle was finished there was an explanation of the work that was done.
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 12/29/2017
Service Type: Maintenance
Review Created: 01/02/2018 11:22 AM
Liz S. at Haddad Hyundai responded on 01/03/2018

Thank you for the 5 star review! We appreciate your business and value you as a Haddad customer. Look forward to assisting you with any future service concerns you may have with your Santa Fe.

Verified Customer on 12/30/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Easy "
All went very smoothly
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 12/26/2017
Service Type: Repair
Review Created: 12/30/2017 01:31 AM
Verified Customer on 12/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Timely and pleasant experience"
I never wait for my service appt. Quick and efficient and always greeted in a warm, welcoming way. Thank you.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 12/21/2017
Service Type: Repair
Review Created: 12/29/2017 06:43 PM
Liz S. at Haddad Hyundai responded on 01/03/2018

Thank you for the 5 star review! We appreciate your business and value you as a Haddad customer. Look forward to assisting you with any future service concerns you may have with your Sonata.

James B. on 12/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service as always"
Always professional
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 12/20/2017
Service Type: Repair
Review Created: 12/28/2017 04:31 PM
Liz S. at Haddad Hyundai responded on 12/29/2017

Thank you for the 5 star review! We appreciate your business and value you as a Haddad customer. Look forward to assisting you with any future service concerns you may have with your Sonata. 
Happy New Year!

Verified Customer on 12/27/2017
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"."
.
Vehicle: 2015 Hyundai Tucson
Category: Service
Service Date: 12/22/2017
Service Type: Repair
Review Created: 12/27/2017 10:10 AM
Liz S. at Haddad Hyundai responded on 12/28/2017

I'm sorry to hear about the lack of communication that centered around the rental car. I can certainly understand your frustration. Marisa Danylieko from our Service Department will be contacting you to acknowledge this. 
Thanks,
Liz Sheehan
Customer Relations Manager

Verified Customer on 12/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Great service
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 12/20/2017
Service Type: Repair
Review Created: 12/27/2017 05:10 AM
Liz S. at Haddad Hyundai responded on 12/28/2017

Thank you for the 5 star review! We appreciate your business and value you as a Haddad customer. Look forward to assisting you with any future service concerns you may have with your Sonata!

Donna K. on 12/27/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Reasonable prices, convenient location & friendly, helpful staff."
The same as it always is every time I take my car there. Service is done in a timely manner and the staff is friendly and accommodating. The prices are reasonable and the quality of work is excellent.
Vehicle: 2013 Hyundai Elantra Co
Category: Service
Service Date: 12/23/2017
Service Type: Repair
Review Created: 12/27/2017 01:09 AM
Liz S. at Haddad Hyundai responded on 12/28/2017

Thank you for the 4 star review. We appreciate your business and value you as a Haddad customer! Look forward to assisting you with any future service concerns you may have with your Elantra!

Lynn S. on 12/26/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Service"
Steve and Marissa are great to deal with when dealunf with my car.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 12/20/2017
Service Type: Maintenance
Review Created: 12/26/2017 04:41 AM
Liz S. at Haddad Hyundai responded on 12/26/2017

Hi Lynn,
Thank you for the 4 star review. Steve Cedar spoke to the technician involved and we can assure you that this won't happen again. We appreciate your business and look forward to servicing your Santa Fe in the future. 
Thanks,
Liz Sheehan
Customer Relations Manager

Verified Customer on 12/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Nice to havé the wheels aligned.
Vehicle: 2004 Hyundai Santa Fe
Category: Service
Service Date: 12/19/2017
Service Type: Maintenance
Review Created: 12/25/2017 07:25 PM
Liz S. at Haddad Hyundai responded on 12/26/2017

Thank you very much for the 5 star review. We appreciate your business and value you as a Haddad customer. Look forward to assisting you with any future service concerns you may have with your Santa Fe. 

Stephen C C., Service Manager at Haddad Hyundai responded on 12/26/2017

Thank you for the 5 star review. Very pleased to hear you had a great service visit. We appreciate your business and value you as a Haddad customer. Look forward to assisting you with any future service concerns you may have with your Santa Fe. 

Donald M. on 12/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Efficient"
I brought my car in for a safety recall issue, which was properly taken care of. I was in and out within 30 minutes.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 12/14/2017
Service Type: Repair
Review Created: 12/23/2017 04:37 AM
Liz S. at Haddad Hyundai responded on 12/23/2017

Thank you very much for the 5 star review. We appreciate your business and value you as a Haddad customer. Look forward to assisting you with any future service concerns you may have with your new Sonata. Happy Holidays!

Carla P. on 12/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"positive experience"
Pleasant, quick service!
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 12/16/2017
Service Type: Maintenance
Review Created: 12/22/2017 05:12 PM
Liz S. at Haddad Hyundai responded on 12/23/2017

Thank you very much for the 5 star review. We appreciate your business and value you as a Haddad customer. Look forward to assisting you with any future service concerns you may have with your new Elantra. Happy Holidays!

Shaun S. on 12/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Timely service "
I had my 3000 mile service and also completed some minor recall repairs at the same time. Very efficient
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 12/19/2017
Service Type: Repair
Review Created: 12/22/2017 11:35 AM
Stephen C C., Service Manager at Haddad Hyundai responded on 12/22/2017

Thank you very much for the 5 star review. Very pleased to hear your service needs were taken care of in a timely manner. We appreciate your business and value you as a Haddad customer. Look forward to assisting you with any future service concerns you may have with your new Sonata. Happy Holidays!

Karen B. on 12/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"2012 Santa Fe service was excellent, part was overpriced"
Daughter's Santa Fe kept stalling, service tech determined that it needed a new oil control valve. They were able to take the vehicle in without an appointment, and they had the work done before the end of the day, which was fantastic. The only downside was the part cost $145, and I could find it online for as little as $39, otherwise very satisfied.
Vehicle: 2012 Hyundai Santa Fe
Category: Service
Service Date: 12/18/2017
Service Type: Maintenance
Review Created: 12/22/2017 06:25 AM
Stephen C C., Service Manager at Haddad Hyundai responded on 12/22/2017

Thank you very much for the 5 star review. Very pleased to hear you were happy with the excellent service you recieved. We appreciate your business and value you as a Haddad customer. Look forward to assisting you and your daughter with any future service concerns you may have with the Santa Fe. Happy Holidays!

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