Overview

Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5rating 4.72

1077 Reviews

ReScore Reviews™ (24)

ReScore
Overall Rating 4.4166646/5Overall Rating 4.4166646/5Overall Rating 4.4166646/5Overall Rating 4.4166646/5rating 4.4166646
Original
Overall Rating 2.0000017/5Overall Rating 2.0000017/5rating 2.0000017rating 2.0000017rating 2.0000017
95% Would Recommend
100% Business Response
Latest Review 3 days ago

Reviews


Verified Customer
Williamstown, MA
2014 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/19/2019 Category: Service
Service department is friendly
Everything is always explained in detail.
Liz S. from Haddad Hyundai responded on 02/21/2019

Thank you for the 5 star review! Very pleased to hear that you found our Service Department to be friendly and knowledgeable. We appreciate your business and value you as a Haddad customer. Looking forward to assisting you with any future service concerns you may have with your Veloster.


CR
Charles R.
Pittsfield, MA
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/19/2019 Category: Service
Always efficient and personable
Superb each and every time. Provided speedy service for 2 cars on Saturday with no delay and excellent
expertise. Warren was terrific
Liz S. from Haddad Hyundai responded on 02/21/2019

Thank you for the 5 star review! Very pleased to hear that your your Service advisor was terrific and that your service was done in a timely manner! We appreciate your business and value you as a Haddad customer. Looking forward to assisting you with any future service concerns you may have with your Santa Fe.


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Barbara W.
Peru, MA
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/19/2019 Category: Service
Excellent service once again!
I was getting ready to go on a trip and realized I was due for an oil change. Haddad got me in the next day...realized I needed an inspection sticker and they took care of that..all within 45 minutes !! Love the service at haddad!
Liz S. from Haddad Hyundai responded on 02/21/2019

Thank you for the 5 star review! Very pleased to hear that you that your service was done quickly and efficiently. We appreciate your business and value you as a Haddad customer. Looking forward to assisting you with any future service concerns you may have with your Tucson.  


DC
Donald C.
Dalton, MA
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/19/2019 Category: Service
Great Service received there always.
Roger Brownson has always given us great service. The one bad expeirence I ever had was while this manager was away. This is our third Hyundai, and we are planning on another later this year.
Liz S. from Haddad Hyundai responded on 02/19/2019

Thank you for the 5 star review! Very pleased to hear that you are happy with the service Roger provides and that you are a loyal Hyundai customer! We appreciate your business and value you as a Haddad customer. Looking forward to assisting you with any future service concerns you may have with your Sonata.


KW
Kevin W.
Pittsfield, MA
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/16/2019 Category: Service
Hyundai service is friendly ,knowledgeable and professional
The only place I will ever take my Elantra
Liz S. from Haddad Hyundai responded on 02/19/2019

Thank you for the 5 star review! Very pleased to hear that you found our service to be friendly, knowledgeable and professional! We appreciate your business and value you as a Haddad customer. Looking forward to assisting you with any future service concerns you may have with your Elantra.


Verified Customer
Pittsfield, MA
2018 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/16/2019 Category: Service
Great service
Great service, convenient. Highly recommend.
Liz S. from Haddad Hyundai responded on 02/19/2019

Thank you for the 5 star review. Very pleased to hear that you found our service to be great and convenient. We appreciate your business and value you as a Haddad customer. Looking forward to assisting you with any future service concerns you may have with your Accent.


RC
Ronald C.
Cheshire, MA
2016 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019 Category: Service
Staff and mechanic s
Excellent service. $1100+ too much for brakes though.
Liz S. from Haddad Hyundai responded on 02/19/2019

Thank you for the 5 star review. Roger Brownson, our Service Manager, will review the bill and give you a call. We appreciate your business. Looking forward to assisting you with any future service concerns you may have with your Elantra.


AK
Allan K.
Pittsfield, MA
2016 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/11/2019 Category: Service
Hyundai
The peaple are really friendly there
Liz S. from Haddad Hyundai responded on 02/12/2019

Thank you for the 5 star review! Very pleased to hear that you found our staff to be friendly! We appreciate your business and value you as a Haddad customer. Looking forward to assisting you with any future service concerns you may have with your Accent.


ES
Edward S.
Pittsfield, MA
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/11/2019 Category: Service
Service
Customer service is always #1. We love Haddad Hyundai!
Liz S. from Haddad Hyundai responded on 02/12/2019

Thank you for the 5 star review! Very pleased to hear that you are happy with the customer service we provide! We appreciate your business and value you as a Haddad customer. Looking forward to assisting you with any future service concerns you may have with your Tucson.


SA
Sylvia A.
North Adams, MA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2019 Category: Service
great
love it
Liz S. from Haddad Hyundai responded on 02/11/2019

Thank you for the 5 star review! Very pleased to hear that you are happy with the service we provide. We appreciate your business and value you as a Haddad customer. Looking forward to assisting you with any future service concerns you may have with your Elantra.


AB
Andrew B.
North Adams, MA
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2019 Category: Service
service
Clean and on time
Liz S. from Haddad Hyundai responded on 02/11/2019

Thank you for the 5 star review! Very pleased to hear that your found our service to be clean and timely. We appreciate your business and value you as a Haddad customer. Looking forward to assisting you with any future service concerns you may have with your Sonata.


CS
Craig S.
Lenox, MA
2013 Hyundai Elantra Co
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2019 Category: Service
Great service
I've been going to Haddad since 2004. I always have had quick and friendly service.
Liz S. from Haddad Hyundai responded on 02/11/2019

Thank you for the 5 star review! Very pleased to hear that you have been a long time customer and that you find our service to be quick and friendly. We appreciate your business and value you as a Haddad customer. Looking forward to assisting you with any future service concerns you may have with your Elantra.


Verified Customer
Pittsfield, MA
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/06/2019 Category: Service
Sticker issue
Roger was very helpful
Liz S. from Haddad Hyundai responded on 02/11/2019

Thank you for the 5 star review! Very pleased to hear that Roger was very helpful. We appreciate your business and value you as a Haddad customer. Looking forward to assisting you with any future service concerns you may have with your Elantra.


Verified Customer
Pittsfield, MA
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/05/2019 Category: Service
Fast and great service
I called first thing on a Saturday morning and they got me in and out by Saturday afternoon. Wayne was very informative and had my car diagnosed and fixed within a short time. I would also like to add this was the first time the service department didn't try to tell me I needed $1,000 of non necessary brake work which they've done on the past.
Liz S. from Haddad Hyundai responded on 02/06/2019

Thank you for the 5 star review! Very pleased to hear that your service was done in a timely manner and you found Wayne to be informative. We appreciate your business and value you as a Haddad customer. Looking forward to assisting you with any future service concerns you may have with your Sonata.


EM
Elizabeth M.
Monterey, MA
2010 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/05/2019 Category: Service
Good service
I always use Hadaad Hyundai.
Liz S. from Haddad Hyundai responded on 02/06/2019

Thank you for the 5 star review! We appreciate your business and value you as a Haddad customer. Looking forward to assisting you with any future service concerns you may have with your Elantra.


Verified Customer
Lenox, MA
2016 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/01/2019 Category: Service
Happy Customer
Always a good experience...friendly and helpful staff and good work.
Liz S. from Haddad Hyundai responded on 02/01/2019

Thank you for the 5 star review! Very pleased to hear that you found our staff to be friendly and helpful. We appreciate your business and value you as a Haddad customer. Looking forward to assisting you with any future service concerns you may have with your Sonata.


SG
Sylvia G.
Bennington, VT
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/30/2019 Category: Service
Friendy prompt service
Knowledgeable staff. Excellent service on my vehicle
Liz S. from Haddad Hyundai responded on 01/31/2019

Thank you for the 5 star review! Very pleased to hear that you found our staff to be friendly and knowledgeable and your service was done in a timely manner. We appreciate your business and value you as a Haddad customer. Looking forward to assisting you with any future service concerns you may have with your Sonata.


FM
Fiona M.
Pittsfield, MA
2012 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/28/2019 Category: Service
Trustworthy
Always helpful
Liz S. from Haddad Hyundai responded on 01/29/2019

Thank you for the 5 star review! Very pleased to hear that the service we provided was trustworthy and helpful. We appreciate your business and value you as a Haddad customer. Looking forward to assisting you with any future service concerns you may have with your Elantra.


Verified Customer
Adams, MA
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/28/2019 Category: Service
Repairs
Repairs done right
Liz S. from Haddad Hyundai responded on 01/28/2019

Thank you for the 5 star review! Very pleased to hear that you were happy with the repairs done on your car. We appreciate your business and value you as a Haddad customer. Looking forward to assisting you with any future service concerns you may have with your Sonata.


LL
Linda L.
Lee, MA
2014 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/27/2019 Category: Service
Very friendly
Courteous service
Liz S. from Haddad Hyundai responded on 01/28/2019

Thank you for the 5 star review! Very pleased to hear that you found our staff to be friendly and courteous. We appreciate your business and value you as a Haddad customer. Looking forward to assisting you with any future service concerns you may have with your Elantra.


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