Overview

Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5rating 4.72

1152 Reviews

ReScore Reviews™ (29)

ReScore
Overall Rating 4.4827586/5Overall Rating 4.4827586/5Overall Rating 4.4827586/5Overall Rating 4.4827586/5rating 4.4827586
Original
Overall Rating 2.0689628/5Overall Rating 2.0689628/5rating 2.0689628rating 2.0689628rating 2.0689628
95% Would Recommend
100% Business Response
Latest Review 3 days ago

Reviews


LE
Lawrence E.
Chester, MA
2014 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2019 Category: Service
Service Department.
Service was exceptional, and done in a reasonable amount of time.
Liz S. from Haddad Hyundai responded on 06/24/2019

Thank you for the 5 star review! Very pleased to hear that the service we provided was exceptional and timely! We appreciate your business and value you as a Haddad customer. Looking forward to assisting you with any future service concerns you may have with your Elantra.


ES
Edward S.
Dalton, MA
2011 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2019 Category: Service
Haddad Hyundai
Everyone is great and especially Liz Sheehan
Liz S. from Haddad Hyundai responded on 06/24/2019

Thank you for the 5 star review! We appreciate your business!


LD
Linda D.
South Egremont, MA
2010 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2019 Category: Service
Great Service
Great Customer Service, friendly staff and work done in a timely efficient manner.
Liz S. from Haddad Hyundai responded on 06/18/2019

Thank you for the 5 star review! Very pleased to hear that the service we provided was friendly and efficient! We appreciate your business and value you as a Haddad customer. Looking forward to assisting you with any future service concerns you may have with your Elantra.


Verified Customer
Lanesboro, MA
2012 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2019 Category: Service
Great work
I trust their diagnoses and work, and they always either get me in and out efficiently or give me a ride home so I'm not wasting my time if the repair is long.
Liz S. from Haddad Hyundai responded on 06/17/2019

Thank you for the 5 star revieww! Very pleased to hear that the service we provided was efficient and trustworthy. We appreciate your business and value you as a Haddad customer. Looking forward to assisting you with any future service concerns you may have with your Elantra.


AK
Allan K.
Pittsfield, MA
2016 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2019 Category: Service
The people who work there
Great place to be to bring you car if it is not we working to right
Liz S. from Haddad Hyundai responded on 06/13/2019

Thank you for the 5 star review! Very pleased to hear that you were happy with our staff and the service they provided. We appreciate your business and value you as a Haddad customer. Looking forward to assisting you with any future service concerns you may have with your Accent.


CR
Charles R.
Pittsfield, MA
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2019 Category: Service
Terrific Service Department
Left my car on Friday for an expected oil change at 11:30 BUT received a call from Wayne at 8:30 to notify me that he had arrived early, saw
my vehicle and had a mechanic start on it and I was free for the rest of the day. Super way to start a Saturday with the whole day ahead
of me. Great customer thought process
Liz S. from Haddad Hyundai responded on 06/13/2019

Thank you for the 5 star review! Very pleased to hear that Wayne provided terrific service and got your service done in a timely manner! We appreciate your business and value you as a Haddad customer. Looking forward to assisting you with any future service concerns you may have with your Tucson.


RQ
Rita Q.
Pittsfield, MA
2017 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2019 Category: Service
friendly service
Always a pleasant experience...assured confidence of a job well done! Yes i would and do reccomend Haddad Hyundai to all my friends!!
Liz S. from Haddad Hyundai responded on 06/06/2019

Thank you for the 5 star review! Very pleased to hear that you had a pleasant experience and would recommend us to others! We appreciate your business and value you as Haddad customer. Looking forward to assisting you with any future service concerns you may have with your Sonata.


RG
Robert G.
Fort Lauderdale, FL
2015 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2019 Category: Service
Fast efficient service
The people you deal with Wayne was great kept me informed and the car was finished ahead of schedule
Liz S. from Haddad Hyundai responded on 06/06/2019

Thank you for the 5 star review! Very pleased to hear that Wayne kept you informed and your service was done in a timely manner! We appreciate your business and value you as a Haddad customer. Looking forward to assisting you with any future service concerns you may have with your Santa Fe.


AD
Anthony D.
Pittsfield, MA
2014 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2019 Category: Service
Elantra service
Great communication and service. Thank you
Liz S. from Haddad Hyundai responded on 06/06/2019

Thank you for the 5 star review! Very pleased to hear that the communication was great when you had your car in for service! We appreciate your business and value you as a Haddad customer. Looking forward to assisting you with any future service concerns you may have with your Elantra.


RS
Richard S.
Lee, MA
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/31/2019 Category: Service
Continued good work.
Once again the service experience was excellent. All routine work done quickly & well. No problems, no issues.

Thank you folks.
Liz S. from Haddad Hyundai responded on 06/02/2019

Thank you for the 5 star review! Very pleased to hear that your service was done quickly and with no issues. We appreciate your business and value you as a Haddad customer. Looking forward to assisting you with any future service concerns you may have with your Tucson.


BO
Bruce O.
Richmond, MA
2015 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2019 Category: Service
Good service
Fast friendly service done right.
Liz S. from Haddad Hyundai responded on 05/30/2019

Thank you for the 5 star review! Very pleased to hear that our service was fast, friendly and done right! We appreciate your business and value you as a Haddad customer. Looking forward to assisting you with any future service concerns you may have with your Santa Fe.


Verified Customer
Canaan, NY
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/28/2019 Category: Service
Very Professional
Very Professional
Liz S. from Haddad Hyundai responded on 05/28/2019

Thank you for the 5 star review! Very pleased to hear that the service we provided was very professional. We appreciate your business and value you as a Haddad customer. Looking forward to assisting you with any future service concerns you may have with your Elantra.


GF
Gerald F.
Pittsfield, MA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/27/2019 Category: Service
Great experience
Very easy to get appointments and service performed on time. Shuttle service also provided.
Liz S. from Haddad Hyundai responded on 05/28/2019

Thank you for the 5 star review! Very pleased to hear that it was easy to schedule appointments with us and your service was performed in a timely manner! We appreciate your business and value you as a Haddad customer. Looking forward to assisting you with any future service concerns you may have with your Elantra.


Verified Customer
Pittsfield, MA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/27/2019 Category: Service
Routine Service
I received quick and courteous service when I brought my Elantra in for it's routine Spring maintenance. It was completed within no time time at all & I was back on the road.
Liz S. from Haddad Hyundai responded on 05/28/2019

Thank you for the 5 star review! Very pleased to hear that your service was quick, courteous and timely! We appreciate your business and value you as a Haddad customer.r Looking forward to assisting you with any future service concerns you may have with your Elantra.


SM
Sheila M.
Pittsfield, MA
2008 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/27/2019 Category: Service
Proffesionalism
When I need service it is always quick and done properly



w
Liz S. from Haddad Hyundai responded on 05/28/2019

Thank you for the 5 star review! Very pleased to hear that the service we provided was professional, quick and done properly! We appreciate your business and value you as a Haddad customer. Looking forward to assisting you with any future service concerns you may have with your Sonata.


LB
Linda B.
New Ashford, MA
2016 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/24/2019 Category: Service
Car 40
Had a few problems to recheck but went right in and came back with plan of action. Was happy.
Liz S. from Haddad Hyundai responded on 05/28/2019

Thank you for the 4 star review. Although you had to return, we're glad to hear that you were happy with our service and with the plan of action. We appreciate your business and value you as a Haddad customer. Looking forward to assisting you with any future service concerns you may have with your Tucson.


DR
David R.
Pittsfield, MA
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2019 Category: Service
As Usual
Quick, courteous, competent.
Liz S. from Haddad Hyundai responded on 05/28/2019

Thank you for the 5 star review! Very pleased to hear that your service was quick, courteous and competent! We appreciate your business and value you as a Haddad customer. Looking forward to assisting you with any future service concerns you may have with your Sonata.


WP
William P.
Pittsfield, MA
2014 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2019 Category: Service
Review
Service was great, one of the service guys replaced a splash guard bolt at no charge.
Nothing against haddad, but routine maintenance is much cheaper at my mechanic. However, I've owned 2 Hyundais and have been very satisfied with both.
Liz S. from Haddad Hyundai responded on 05/21/2019

Thank you for the 5 star review! We appreciate your business and value you as a Haddad customer. Looking forward to assisting you with any future service concerns you may have with your Elantra.


VB
Vladislav B.
Pittsfield, MA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2019 Category: Service
Vlad Bogomolow
Quality work, prompt service
Liz S. from Haddad Hyundai responded on 05/20/2019

Thank you for the 5 star review! Very pleased to hear that we provided prompt service and quality work! We appreciate your business and value you as Haddad customer. Looking forward to assisting you with any future service concerns you may have with your Elantra.


RM
Robert M.
Pittsfield, MA
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2019 Category: Service
People
all the works are great
Liz S. from Haddad Hyundai responded on 05/20/2019

Thank you for the 5 star review! Very pleased to hear that you were happy with our staff and the service we provided. We appreciate your business and value you as a Haddad customer. Looking forward to assisting you with any future service concerns you may have with your Santa Fe.


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