Overview

Overall Rating 4.44/5Overall Rating 4.44/5Overall Rating 4.44/5Overall Rating 4.44/5rating 4.44

1533 Reviews

ReScore Reviews™ (45)

ReScore
Overall Rating 4.3111091/5Overall Rating 4.3111091/5Overall Rating 4.3111091/5Overall Rating 4.3111091/5rating 4.3111091
Original
Overall Rating 2.0222249/5Overall Rating 2.0222249/5rating 2.0222249rating 2.0222249rating 2.0222249
90% Would Recommend
100% Business Response
Latest Review 3 days ago

Reviews


MF
Maureen F.
Suffolk, VA
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2019 Category: Service
Explained in detail the service to be preformed.
Explained service in detail.
Olivia R., SERVICE MANAGER from Hall Hyundai Chesapeake responded on 03/18/2019

Thank you for your five star review!

Olivia Richardson
Service Director
Hall Hyundai Chesapeake
757-966-7235

NR
Natalya R.
Portsmouth, VA
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2019 Category: Service
clean waiting area with great coffee
I didn't have to wait as long as I expected and my car runs great..
Olivia R., SERVICE MANAGER from Hall Hyundai Chesapeake responded on 03/18/2019

Thank you for your five star review!

Olivia Richardson
Service Director
Hall Hyundai Chesapeake
757-966-7235

WB
Wayland B.
Portsmouth, VA
2015 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2019 Category: Service
Oil Change
Quick and fast scheduled oil change with no problems
Olivia R., SERVICE MANAGER from Hall Hyundai Chesapeake responded on 03/18/2019

Thank you for your five star rating!

Olivia Richardson
Service Director
Hall Hyundai Chesapeake
757-966-7235

TR
Thurman R.
Portsmouth, VA
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2019 Category: Service
Great communication
Ordered parts, fixed the first time and communicated with a status and completion time.
Courtesy Van driver was awesome, no wait time at the dealership or when he came to pick me up!!! Class act young man!

Thanks!!!!
Olivia R., SERVICE MANAGER from Hall Hyundai Chesapeake responded on 03/18/2019

Thank you so much for taking the time to write your feedback and leave a great review!

Olivia Richardson
Service Director
Hall Hyundai Chesapeake
757-966-7235

MS
Martha S.
Suffolk, VA
2013 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/14/2019 Category: Service
Good place
Just wish they didn’t try to sell me extra services,
Olivia R., SERVICE MANAGER from Hall Hyundai Chesapeake responded on 03/15/2019

Thank you for taking the time to leave a review with your feedback, as it is key to our success!

Olivia Richardson
Service Director
Hall Hyundai Chesapeake
757-966-7235

DB
Deborah B.
Suffolk, VA
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2019 Category: Service
excellent customer service
I had to bring in my sonata for an oil change a tire rotation and a recall on my car on Monday march 11th customer service was great as always I never have any problems Jerry is my service advisor and when I bring in my car for service I prefer to talk to Jerry he's nice and have always gave me great customer service don't get me wrong I have dealt with other service advisors but Jerry you're the best to me and keep up the good work.
Olivia R., SERVICE MANAGER from Hall Hyundai Chesapeake responded on 03/15/2019

THANK YOU! for leaving your feedback about your experience with Jerry! He does a great job!

Olivia Richardson
Service Director
Hall Hyundai Chesapeake
757-966-7235

SP
Stephen P.
Hampton, VA
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2019 Category: Service
Great Customer Service
I receive the best customer service every time I return. Every person makes me feel welcome.
Olivia R., SERVICE MANAGER from Hall Hyundai Chesapeake responded on 03/15/2019

Thank you for taking the time to submit a five star review!

Olivia Richardson
Service Director
Hall Hyundai Chesapeake
757-966-7235

HB
Howard B.
Portsmouth, VA
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2019 Category: Service
Great personnel.
Great Personnel.
Olivia R., SERVICE MANAGER from Hall Hyundai Chesapeake responded on 03/14/2019

Thank you for taking the time to submit a five star review!

Olivia Richardson
Service Director
Hall Hyundai Chesapeake
757-966-7235

Verified Customer
Portsmouth, VA
2013 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/12/2019 Category: Service
Good customer service
Yes, the service you receive is great
Olivia R., SERVICE MANAGER from Hall Hyundai Chesapeake responded on 03/14/2019

Thank you for your five star review!

Olivia Richardson
Service Director
Hall Hyundai Chesapeake
757-966-7235

ES
Edward S.
Virginia Beach, VA
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2019 Category: Service
Very Flexible
Just how I told Gabby, your team worked with me and added an oil change service to my services without any hassle and I was out the door in 2 hours. Being in the military and asking for time off to get your car worked on you think here it goes all day in here, but my boss was shocked when I was back before lunchtime. Thank you to you and the Hall Hyundai Team
Olivia R., SERVICE MANAGER from Hall Hyundai Chesapeake responded on 03/14/2019

Thank you do much for taking the time to submit a five star review and leave your feedback!

Olivia Richardson
Service Director
Hall Hyundai Chesapeake
757-966-7235

KY
Kevin Y.
Portsmouth, VA
2007 Hyundai Entourage
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/12/2019 Category: Service
Good job
Jerry is always helpful and keeps me informed about the progress of my vehicle.
Olivia R., SERVICE MANAGER from Hall Hyundai Chesapeake responded on 03/14/2019

Thank you for submitting a five star rating!

Olivia Richardson
Service Director
Hall Hyundai Chesapeake
757-966-7235

EC
Esther C.
Norfolk, VA
2015 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/12/2019 Category: Service
Consistently Professional and Kind
Service visits are sometimes equivalent to visiting a friend.
Olivia R., SERVICE MANAGER from Hall Hyundai Chesapeake responded on 03/14/2019

Thank you for taking the time to submit a review!

Olivia Richardson
Service Director
Hall Hyundai Chesapeake
757-966-7235

JW
Jennifer W.
Suffolk, VA
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2019 Category: Service
Service on my vehicle.
Very pleased with our service
Olivia R., SERVICE MANAGER from Hall Hyundai Chesapeake responded on 03/14/2019

Thank you for your review!

Olivia Richardson
Service Director
Hall Hyundai Chesapeake
757-966-7235

MT
Martha T.
Norfolk, VA
2016 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/12/2019 Category: Service
Friendly helpful people
Work is very good. Wait time sometimes longer than expected. Service staff is excellent.
Olivia R., SERVICE MANAGER from Hall Hyundai Chesapeake responded on 03/14/2019

Thank you for your feedback!

Olivia Richardson
Service Director
Hall Hyundai Chesapeake
757-966-7235

BL
Brenda L.
Chesapeake, VA
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/11/2019 Category: Service
Excellent dealership, great employees
Have purchased 4 vehicles from Hall Hyundai. Each one was great. No question about the quality or the service at this dealership. I would recommend them to everyone.
Olivia R., SERVICE MANAGER from Hall Hyundai Chesapeake responded on 03/14/2019

Thank you so much for taking the time leave your feedback and a five star rating!

Olivia Richardson
Service Director
Hall Hyundai Chesapeake
757-966-7235

GG
Gary G.
Portsmouth, VA
2015 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/11/2019 Category: Service
Service an d inspection
Very pleased
Olivia R., SERVICE MANAGER from Hall Hyundai Chesapeake responded on 03/14/2019

Thank you for your five star rating!

Olivia Richardson
Service Director
Hall Hyundai Chesapeake
757-966-7235

LD
Lindia D.
Gates, NC
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/11/2019 Category: Service
Great service
Never have a problem with my service and if I do, it’s immediately fixed. Jerry and Sam are great!!
Olivia R., SERVICE MANAGER from Hall Hyundai Chesapeake responded on 03/14/2019

Thank you for your five star review!

Olivia Richardson
Service Director
Hall Hyundai Chesapeake
757-966-7235

VC
Vannetta C.
Chesapeake, VA
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/10/2019 Category: Service
Very Friendly Technicians
The techs were very knowledgeable and friendly.
Olivia R., SERVICE MANAGER from Hall Hyundai Chesapeake responded on 03/14/2019

Thank you for taking the time to submit a five star review!

Olivia Richardson
Service Director
Hall Hyundai Chesapeake
757-966-7235

FL
Francesca L.
Suffolk, VA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2019
Everyone is nice
Everything was done very good
Olivia R., SERVICE MANAGER from Hall Hyundai Chesapeake responded on 03/14/2019

Thank you for taking the time to submit a five star review!

Olivia Richardson
Service Director
Hall Hyundai Chesapeake
757-966-7235

FL
Francesca L.
Suffolk, VA
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2019 Category: Service
Everyone is nice
It was done really fast and good.
Olivia R., SERVICE MANAGER from Hall Hyundai Chesapeake responded on 03/14/2019

Thank you for yor feedback and five star rating!

Olivia Richardson
Service Director
Hall Hyundai Chesapeake
757-966-7235