Overview

Overall Rating 4.42/5Overall Rating 4.42/5Overall Rating 4.42/5Overall Rating 4.42/5rating 4.42

1262 Reviews

ReScore Reviews™ (41)

ReScore
Overall Rating 4.2439044/5Overall Rating 4.2439044/5Overall Rating 4.2439044/5Overall Rating 4.2439044/5rating 4.2439044
Original
Overall Rating 2.0487805/5Overall Rating 2.0487805/5rating 2.0487805rating 2.0487805rating 2.0487805
90% Would Recommend
100% Business Response
Latest Review about 19 hours ago

Reviews


DM
Dennis M.
Carrollton, VA
2017 Hyundai Sonata Hyb
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Great customer service
Hall Hyundai provided excellent customer service during my recent visit. I did not have to wait long to schedule an appointment and the work was well done and completed quickly.
Olivia R., SERVICE MANAGER from Hall Hyundai Chesapeake responded on 08/15/2018

Thank you for taking the time to submit a five star rating!

Olivia Richardson
Service Director
Hall Hyundai Chesapeake
757-966-7235

RW
Robert W.
Chesapeake, VA
2017 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Business as usual
I said business as usual, but I mean it in a positive way. They always do A super job
Olivia R., SERVICE MANAGER from Hall Hyundai Chesapeake responded on 08/15/2018

Thank you for your five star rating!

Olivia Richardson
Service Director
Hall Hyundai Chesapeake
757-966-7235

Verified Customer
Portsmouth, VA
2016 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Service
Short waiting time for repairs
I cant say enough about the dearship its always a pleasure to bring my car in for service and i will make my next car purchase at this dealership.
Olivia R., SERVICE MANAGER from Hall Hyundai Chesapeake responded on 08/15/2018

Thank you kindly for taking the time to leave a five star rating and your feedback!

Olivia Richardson
Service Director
Hall Hyundai Chesapeake
757-966-7235

JS
James S.
Portsmouth, VA
2011 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/12/2018 Category: Service
Friendly staff
A good place to buy a car and have it serviced
Olivia R., SERVICE MANAGER from Hall Hyundai Chesapeake responded on 08/15/2018

Thank you for your five star rating!

Olivia Richardson
Service Director
Hall Hyundai Chesapeake
757-966-7235

CL
Carmen L.
Portsmouth, VA
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2018 Category: Service
Service Rating
Service Representative was very attentive to servicing my car. Service was completed in a timely manner. I was in and out in less time than expected. I was completely satisfied.
Olivia R., SERVICE MANAGER from Hall Hyundai Chesapeake responded on 08/15/2018

Thank you for taking the time to submit a five star rating and leave you feedback!

Olivia Richardson
Service Director
Hall Hyundai Chesapeake
757-966-7235

SB
Sherry B.
Portsmouth, VA
2013 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
Appreciative customer
Everyone was extremely helpful and concerned with making sure my car was right. Jerry, in your service department, made me feel very comfortable and secure in the fact that they would take care of everything.
Olivia R., SERVICE MANAGER from Hall Hyundai Chesapeake responded on 08/15/2018

Thank you for taking the time to submit a review and leave your feedback, I understand our business is not done. I apologize for any inconveniences this has caused you. We are working vigorously to resolve the concerns. If you should need anything in the interim please don't hesitate to give me a call.

Olivia Richardson
Service Director
Hall Hyundai Chesapeake
757-966-7235

Verified Customer
Chesapeake, VA
2013 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
Service is awesome!!
.
Olivia R., SERVICE MANAGER from Hall Hyundai Chesapeake responded on 08/15/2018

Thank you for taking the time to submit a five star rating!

Olivia Richardson
Service Director
Hall Hyundai Chesapeake
757-966-7235

RW
Richard W.
Chesapeake, VA
2013 Hyundai Accent
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
Service
Great people great service.
Olivia R., SERVICE MANAGER from Hall Hyundai Chesapeake responded on 08/10/2018

Thank you for taking the time to submit a five star rating!

Olivia Richardson
Service Director
Hall Hyundai Chesapeake
757-966-7235

JO
Juan O.
Virginia Beach, VA
2009 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
Fast and simple
Good service. Quickly greeted in service station and service time was reasonable in length. Overall good experience.
Olivia R., SERVICE MANAGER from Hall Hyundai Chesapeake responded on 08/10/2018

Thank you for taking the time to submit a five star review!

Olivia Richardson
Service Director
Hall Hyundai Chesapeake
757-966-7235

AB
Alicia B.
Virginia Beach, VA
2012 Hyundai Tucson
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/10/2018 Category: Service
Service
Service was good
Olivia R., SERVICE MANAGER from Hall Hyundai Chesapeake responded on 08/10/2018

Thank you for taking the time to submit a review!

Olivia Richardson
Service Director
Hall Hyundai Chesapeake
757-966-7235

NR
Nancy R.
Smithfield, VA
2012 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Repair on Elantra limited aurbag
Reassurance that car will be checked to see why airbag light stayed on — readiness of my vehicle in a reasonable amount of time.
Olivia R., SERVICE MANAGER from Hall Hyundai Chesapeake responded on 08/10/2018

Thank you for taking the time to submit a review and leave your feedback!

Olivia Richardson
Service Director
Hall Hyundai Chesapeake
757-966-7235

FJ
Fitz Roy J.
Suffolk, VA
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
All your employees are great the smiles and the coffee are great
Great customer service and warm hospitality
Olivia R., SERVICE MANAGER from Hall Hyundai Chesapeake responded on 08/09/2018

Thank you for taking the time to leave your feedback and a five star rating!

Olivia Richardson
Service Director
Hall Hyundai Chesapeake
757-966-7235

Verified Customer
Portsmouth, VA
2006 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018 Category: Service
Great Job
Did not wait for a long period of time and provided me a good report on what they did to the vehicle.
Olivia R., SERVICE MANAGER from Hall Hyundai Chesapeake responded on 08/08/2018

Thank you for taking the time to submit a five star rating!

Olivia Richardson
Service Director
Hall Hyundai Chesapeake
757-966-7235

SS
Stephanie S.
Portsmouth, VA
2012 Hyundai Santa Fe
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/06/2018 Category: Service
none
none
Olivia R., SERVICE MANAGER from Hall Hyundai Chesapeake responded on 08/07/2018

Thank you for taking the time to submit a review!

Olivia Richardson
Service Director
Hall Hyundai Chesapeake
757-966-7235

Verified Customer
Chesapeake, VA
2016 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/05/2018 Category: Service
Great Service
Hall Hyundai always takes care of my car in a timely manner. I dropped off with no appointment, and my car was ready 3 hours earlier than expected.
Olivia R., SERVICE MANAGER from Hall Hyundai Chesapeake responded on 08/06/2018

Thank you for taking the time to submit a five star rating!

Olivia Richardson
Service Director
Hall Hyundai Chesapeake
757-966-7235

VG
Victoria G.
Portsmouth, VA
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Service
Sam P. is awesome!
He took great care of my car needs and placed a huge smile on my face by offering a better option for my oil change, tie rotation needs. I'll keep coming back here only if you keep Sam. Most often times you feel pressured at a dealership to buy services you don't need. I never felt pressured by Sam. Genuine honesty is what I felt.
Olivia R., SERVICE MANAGER from Hall Hyundai Chesapeake responded on 08/04/2018

Thank you so much for your five star review and feedback about your experience and Sam, we agree he does a GREAT job! 

Olivia Richardson
Service Director
Hall Hyundai Chesapeake
757-966-7235

GM
Gordan M.
Suffolk, VA
2015 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018 Category: Service
Very Satisfied
Did a good job at a good price.
Olivia R., SERVICE MANAGER from Hall Hyundai Chesapeake responded on 08/02/2018

Thank you for taking the time to submit a five star rating!

Olivia Richardson
Service Director
Hall Hyundai Chesapeake
757-966-7235

BM
Baker M.
Portsmouth, VA
2006 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018 Category: Service
Excellent Service
I'm actually writing a letter because a survey won't cover my expression of the excellent service that was given to me all because Olivia Richardson reached out to me the 1st time I responded to the survey & made everything completely right about the recalls on my 2006 Hyundai Tucson!

So I was given an address to make my kudos to Olivia & the Hyundai establishment & a letter will be mailed soon!! I will also be on stanby if Hyundai wants me to do a commercial or at least be part of one!! Lol.... ....Thanks... Wanda B-Morris.
Olivia R., SERVICE MANAGER from Hall Hyundai Chesapeake responded on 08/02/2018

Thank you for taking the time to submit a five star rating!

Olivia Richardson
Service Director
Hall Hyundai Chesapeake
757-966-7235

RF
Ralfella F.
Chesapeake, VA
2018 Hyundai Santa Fe S
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/01/2018 Category: Service
Friendly personnel
Staff very friendly and helpful.
Olivia R., SERVICE MANAGER from Hall Hyundai Chesapeake responded on 08/02/2018

Thank you for taking the time to submit a review!

Olivia Richardson
Service Director
Hall Hyundai Chesapeake
757-966-7235

KW
Kimberly W.
Norfolk, VA
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2018 Category: Service
Quick and Efficient
The staff was amazing this time around. Talked me through everything and were done quick.
Olivia R., SERVICE MANAGER from Hall Hyundai Chesapeake responded on 07/31/2018

Thank you very much for your feedback and five star review!

Olivia Richardson
Service Director
Hall Hyundai Chesapeake
757-966-7235

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