Overview

Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7

(2,588 Reviews)

ReScore Reviews™ (74)

ReScore
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
Original
Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5
96% Would Recommend
100% Business Response
Latest Review 2 days ago

Reviews


CB
Chelsie B.
Newport News, VA
2011 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/25/2021 Category: Service
Engine
My engine randomly blew up one day , Hyundai was great with getting it replaced.
DERRICK A P., Service Director from Hall Hyundai Newport News responded on 07/26/2021

Thank you so much!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com

LR
Laparis R.
Newport News, VA
2020 Hyundai Accent
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/20/2021 Category: Service
Care
Overall Customer Service is great!
DERRICK A P., Service Director from Hall Hyundai Newport News responded on 07/23/2021

Thank you very much!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com

JM
John M.
Newport News, VA
2019 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/20/2021 Category: Service
Excellent service
Service is quick Very accommodating staff never had any issues with the dealership.
DERRICK A P., Service Director from Hall Hyundai Newport News responded on 07/23/2021

Thank you!!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com

SG
Sandra G.
Gloucester, VA
2015 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/20/2021 Category: Service
Excellent service
I have brought three vehicles from Hall Hyundai and had service from purchase to service.

Sandra G.
DERRICK A P., Service Director from Hall Hyundai Newport News responded on 07/23/2021

Thank you very much!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com

WP
Wendy P.
Newport News, VA
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/19/2021 Category: Service
The staff.
Mr. House does an awesome job of making sure customers’ service and repair needs are carried out.
DERRICK A P., Service Director from Hall Hyundai Newport News responded on 07/23/2021

Thank you so much!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com

WF
Walter F.
Gloucester, VA
2016 Hyundai Genesis
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/16/2021 Category: Service
Great service
Hall Hyundai service department is excellent and Brenda Messer is excellent
DERRICK A P., Service Director from Hall Hyundai Newport News responded on 07/19/2021

Thank you so much!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com

Verified Customer
Williamsburg, VA
2020 Hyundai Kona
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/15/2021 Category: Service
The Staff
The customer service is awesome đź‘Ś!!!
DERRICK A P., Service Director from Hall Hyundai Newport News responded on 07/15/2021

Thank you so much!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com

RH
Rana H.
Newport News, VA
2019 Hyundai Kona
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/14/2021 Category: Service
Excellent
Everytime I have come to have my car worked on they are professional. I will definitely keep coming back.
DERRICK A P., Service Director from Hall Hyundai Newport News responded on 07/15/2021

Thank you very much!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com

Verified Customer
Carrsville, VA
2011 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/13/2021 Category: Service
Great
Na
DERRICK A P., Service Director from Hall Hyundai Newport News responded on 07/14/2021

Thank you so much!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com

NB
Nicole B.
Newport News, VA
2016 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2021 Category: Service
Exceptional service
Hall Hyundai continues to provide exceptional service for a great price.
DERRICK A P., Service Director from Hall Hyundai Newport News responded on 07/12/2021

Thank you very much!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com

GH
Ginny H.
Newport News, VA
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/08/2021 Category: Service
Polite, homey atmosphere of the Staff.
I was impressed by the staff being willing to bend the schedule to accommodate my schedule.
DERRICK A P., Service Director from Hall Hyundai Newport News responded on 07/09/2021

Thank you so much!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com

KC
Kavin C.
Williamsburg, VA
2019 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/06/2021 Category: Service
Great customer service.
Great customer service. Nice friendly staff.
DERRICK A P., Service Director from Hall Hyundai Newport News responded on 07/06/2021

Thank you very much!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com

Verified Customer
Hampton, VA
2020 Hyundai Kona
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2021 Category: Service
Great service
Hall Hyundai makes a service appointment easy and efficient.
DERRICK A P., Service Director from Hall Hyundai Newport News responded on 07/06/2021

Thank you very much!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com

GN
Gary N.
Yorktown, VA
2020 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2021 Category: Service
Timely service as advertised!
Service scheduled in preparation for extended trip. Completed on time with no negative comments. Recommend dealing through Brenda Messer, she’ great!
DERRICK A P., Service Director from Hall Hyundai Newport News responded on 07/02/2021

Thank you - We have now restored our coffee service!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com

MJ
Mabel J.
Newport News, VA
2019 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/29/2021 Category: Service
City Clerk
The reps at Hall took care of my vehicle as though it was their own. I appreciate the attention and care.
DERRICK A P., Service Director from Hall Hyundai Newport News responded on 06/29/2021

Thank you again !!!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com