Overview

Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5rating 4.7
4.7

( 2267 Reviews )

ReScore Reviews™ (22)

ReScore
Overall Rating 4.1363641/5Overall Rating 4.1363641/5Overall Rating 4.1363641/5Overall Rating 4.1363641/5rating 4.1363641
Original
Overall Rating 2.09091/5Overall Rating 2.09091/5rating 2.09091rating 2.09091rating 2.09091
96% Would Recommend
100% Business Response
Latest Review 2 days ago

Reviews


WS
William S.
Hampton, VA
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2019 Category: Service
Hall
Servuce Dept. very friendly and courteous
DERRICK A P., Service Director from Hall Hyundai Newport News responded on 11/12/2019

Thank you so much!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com

DH
Donnie H.
Seaford, VA
2011 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2019 Category: Service
quick service, WiFi, friendly personnel
great
DERRICK A P., Service Director from Hall Hyundai Newport News responded on 11/12/2019

Thank you so much!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com

JL
Janet L.
Yorktown, VA
2005 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2019 Category: Service
Service
Great Service Advisors
DERRICK A P., Service Director from Hall Hyundai Newport News responded on 11/08/2019

Thank you!!!!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com

DW
Daniel W.
Williamsburg, VA
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2019 Category: Service
service done
always good service at hall hyundia
DERRICK A P., Service Director from Hall Hyundai Newport News responded on 11/08/2019

Thank you very much!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com

Verified Customer
Poquoson, VA
2006 Hyundai Tiburon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2019 Category: Service
Super Service
We always get super service on all our vehicles! We have been so impressed by the service on our Hyundais that we even bring our Ford Truck and Nissan here for service now. A great team of people!
DERRICK A P., Service Director from Hall Hyundai Newport News responded on 11/03/2019

Well thank you kindly!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com

EK
Edwin K.
Yorktown, VA
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2019 Category: Service
staff is friendly and helpful
good experience
DERRICK A P., Service Director from Hall Hyundai Newport News responded on 11/02/2019

Thank you very much!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com

TH
Theresa H.
Deltaville, VA
2015 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2019 Category: Service
great service
these folks know what they are doing , very friendly , good fast service
DERRICK A P., Service Director from Hall Hyundai Newport News responded on 11/02/2019

Thank you so much!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com

TD
Thomas D.
Newport News, VA
2016 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2019 Category: Service
Excellent experience when getting vehicle serviced
I have been taking my vehicle to Hall Hyundai for service since I purchased in there in 2016. At every service visit everyone associated with the Service Department with whom I had any contact, was always professional, courteous, and friendly. The service has always been accomplished professionally and quickly. I have only had one warranty issue with the vehicle since purchasing it and that was promptly fixed.
DERRICK A P., Service Director from Hall Hyundai Newport News responded on 10/31/2019

Thank you so much for the great review!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com

DO
Daniel O.
Fort Eustis, VA
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2019 Category: Service
Excellent job
The guys there are polite, know their job and be sure they gonna fix your problem
DERRICK A P., Service Director from Hall Hyundai Newport News responded on 10/27/2019

Thank you so much!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com

Verified Customer
Hampton, VA
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2019 Category: Service
Service
Great. Just one thing, I just got an email that I refused a service. I didn't get asked that one. Thanks anyway for the service that was done.
DERRICK A P., Service Director from Hall Hyundai Newport News responded on 10/27/2019

Thank you so much!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com

Verified Customer
Newport News, VA
2004 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2019 Category: Service
"SERVICE"
THE PROFESSIONAL, AND COURTEOUS SERVICE I RECEIVE WHEN I BRING MY CAR, OR SUV IN FOR ANYTHING THAT NEEDS TO BE DONE.
DERRICK A P., Service Director from Hall Hyundai Newport News responded on 10/24/2019

Thank you very much!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com

Verified Customer
Newport News, VA
2011 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/21/2019 Category: Service
Great customer service!
Very satisfied with the timely, reliable service and maintenance provided to my vehicle.
DERRICK A P., Service Director from Hall Hyundai Newport News responded on 10/22/2019

Thanks!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com

Verified Customer
Newport News, VA
2012 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2019 Category: Service
Customer service
Great customer care!
DERRICK A P., Service Director from Hall Hyundai Newport News responded on 10/20/2019

Thank you!!!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com

MD
Malachi D.
Petersburg, VA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2019
Best place to get a car
Staff is amazing man best of the best service there. Make sure you guys get Robert to assist you guys. Made my first purchase a dream.
DERRICK A P., Service Director from Hall Hyundai Newport News responded on 10/20/2019

Thank you very much!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com

EC
Eugene C.
Newport News, VA
2003 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2019 Category: Service
Reliable service
I have been using this service for 8+ years. I find it good and reliable.
DERRICK A P., Service Director from Hall Hyundai Newport News responded on 10/20/2019

Thank you so much for the years of letting us take care of you!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com

FC
Frank C.
Yorktown, VA
2019 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2019 Category: Service
A Reliable Organization
Service is great. Wait time is not excessive, service advisors are friendly and professional. What's not to like about Hall Hyundai?
DERRICK A P., Service Director from Hall Hyundai Newport News responded on 10/20/2019

Thank you very much!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com

LH
Loretta H.
Newport News, VA
2005 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2019 Category: Service
Friendly
Great everyone’s great, pleasant and I like that Brenda is my sales person she does such and excellent job keep up the good work
DERRICK A P., Service Director from Hall Hyundai Newport News responded on 10/19/2019

Thank you so much!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com

LB
Leslie B.
Susan, VA
2019 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2019 Category: Service
Hall
Fast service.Nice people
DERRICK A P., Service Director from Hall Hyundai Newport News responded on 10/18/2019

Thank you!!!!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com

Verified Customer
Hayes, VA
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2019 Category: Service
Service
They get you in and out in a jiffy
DERRICK A P., Service Director from Hall Hyundai Newport News responded on 10/18/2019

Thank you!!!!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com

AB
Andrew B.
Newport News, VA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2019 Category: Service
Easy Breezy!!
Easy in. Very clean and professional. Easy out. Great experience.
DERRICK A P., Service Director from Hall Hyundai Newport News responded on 10/17/2019

Thank you!!!!!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com