Overview

Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5rating 4.68

1889 Reviews

ReScore Reviews™ (21)

ReScore
Overall Rating 4.09524/5Overall Rating 4.09524/5Overall Rating 4.09524/5Overall Rating 4.09524/5rating 4.09524
Original
Overall Rating 2.0952381/5Overall Rating 2.0952381/5rating 2.0952381rating 2.0952381rating 2.0952381
95% Would Recommend
100% Business Response
Latest Review 10 minutes ago

Reviews


Verified Customer
Seaford, VA
2017 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
..
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VB
Vickie B.
Gloucester, VA
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
Love Hall Hyundai service
I trust this dealerships service when I never would other dealers always the best and fair pricing 😊
DERRICK A P., Service Director from Hall Hyundai Newport News responded on 01/18/2019

Thank you so much!!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com

CR
Christopher R.
Yorktown, VA
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019 Category: Service
Excellent
The folks are super welcoming
DERRICK A P., Service Director from Hall Hyundai Newport News responded on 01/17/2019

Thank you so much!!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com

Verified Customer
Gloucester, VA
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019 Category: Service
Fast and friendly
All staff were very friendly and I was in and out within an hour.
DERRICK A P., Service Director from Hall Hyundai Newport News responded on 01/17/2019

Thank you very much!!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com

RS
Robert S.
Hampton, VA
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019 Category: Service
Great work and People
Always helpful
DERRICK A P., Service Director from Hall Hyundai Newport News responded on 01/17/2019

Thank you very much!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com

JV
Jerome V.
Williamsburg, VA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019 Category: Service
Very professional
No problems
DERRICK A P., Service Director from Hall Hyundai Newport News responded on 01/17/2019

Thank you so much!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com

Verified Customer
Newport News, VA
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019 Category: Service
Scheduled service
Top guality service and friendly staff
DERRICK A P., Service Director from Hall Hyundai Newport News responded on 01/17/2019

Thank you so much!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com

RP
Robert P.
Williamsburg, VA
2016 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2019 Category: Service
Friendly, Prompt Service
Had my Hyundai serviced at Hall Hyundai and was definitely satisfied. Service was prompt, professional and service advisors were helpful and friendly. The waiting area was comfortable. I was kept informed on the status of my repairs. Making an appointment was seamless as well.
DERRICK A P., Service Director from Hall Hyundai Newport News responded on 01/15/2019

Thank you so much for the kind words!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com

TS
Timothy S.
Newport News, VA
2009 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2019 Category: Service
great dealership
The employees are nice and they did not try to sell me unneeded services.
DERRICK A P., Service Director from Hall Hyundai Newport News responded on 01/15/2019

Thank you so much!!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com

Verified Customer
Williamsburg, VA
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2019 Category: Service
Great service as always
Wouldn't go anywhere else - great service as always!
DERRICK A P., Service Director from Hall Hyundai Newport News responded on 01/15/2019

Thank you so much!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com

Verified Customer
Virginia Beach, VA
2015 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/14/2019 Category: Service
Great service
Very happy. Will come again,
DERRICK A P., Service Director from Hall Hyundai Newport News responded on 01/14/2019

Thanks Rachel !!!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com

JG
Judith G.
Williamsburg, VA
2016 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/14/2019 Category: Service
Awesome
Great service and very frindly customer service.
DERRICK A P., Service Director from Hall Hyundai Newport News responded on 01/14/2019

Thank you very much!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com

LH
Loretta H.
Newport News, VA
2005 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/14/2019 Category: Service
Excellent
Everyone polite and helpful
DERRICK A P., Service Director from Hall Hyundai Newport News responded on 01/14/2019

Thank you so much!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com

RK
Richard K.
Newport News, VA
2004 Hyundai Tiburon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/13/2019 Category: Service
Excellent staff
I’ve been going to Hall Hyundai for 15 years and have always been impressed! They don’t talk customer service, they show it. It’s always a pleasure to see Brenda and Chris!
DERRICK A P., Service Director from Hall Hyundai Newport News responded on 01/13/2019

Thank you so much!!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com

JM
Jeffery M.
Newport News, VA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/13/2019 Category: Service
Oil Change
Quick service
DERRICK A P., Service Director from Hall Hyundai Newport News responded on 01/13/2019

Thank you very much!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com

SE
Sandra E.
Newport News, VA
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019 Category: Service
Staff is friendly and curtious.
I will continue to come back to Hall Hyundai for all services on my car because everyone, from make my appointment to services personnel are the greatest. Thank you.
DERRICK A P., Service Director from Hall Hyundai Newport News responded on 01/11/2019

Thank you very much !!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com

SS
Sue S.
Williamsburg, VA
2017 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019 Category: Service
Anticipated every need.
Staff at Hall Hyundai are the best. They figured out why my battery indicator kept lighting, replaced the transmission, and got me a rental car during the duration. The staff were always pleasant and really wanted to find out what was wrong and to fix it. Best ever.
DERRICK A P., Service Director from Hall Hyundai Newport News responded on 01/11/2019

Thank you so much !!!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com

HH
Helen H.
Gloucester, VA
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019 Category: Service
Best service around.
I actually enjoy coming in to have my car serviced. Everyone is so friendly. I really like the fact that after the service I have nothing to worry about because every thing has been taken care of.
DERRICK A P., Service Director from Hall Hyundai Newport News responded on 01/10/2019

Thank you so much!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com

PR
Patricia R.
Newport News, VA
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019 Category: Service
Recalls
Service as usual great. Have had my 2012 sonata since March 2012 and can’t complain about anything. Keep up the good work
Patricia R
DERRICK A P., Service Director from Hall Hyundai Newport News responded on 01/10/2019

The knyou very much!!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com

BH
Brenda H.
Newport News, VA
2015 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2019 Category: Service
Outstanding Service and the wait is not Long for what has to be done to my Santa FE
Excellent Service every time, Thanks
DERRICK A P., Service Director from Hall Hyundai Newport News responded on 01/09/2019

Thank you very much!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com