Overview

Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7

(2,516 Reviews)

ReScore Reviews™ (61)

ReScore
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
Original
Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5
96% Would Recommend
100% Business Response
Latest Review 5 days ago

Reviews


ML
Milton L.
Williamsburg, VA
2020 Hyundai Palisade
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2021 Category: Service
professionalism
In and out under an hour
DERRICK A P., Service Director from Hall Hyundai Newport News responded on 02/23/2021

THANK YOU VERY MUCH!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com

Verified Customer
Hampton, VA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2021 Category: Service
The Staff & Service
Every appointment i have had always have been a great experience. Thank You Hall Hyundai. Newport News!
DERRICK A P., Service Director from Hall Hyundai Newport News responded on 02/14/2021

Thank you so much!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com

Verified Customer
Yorktown, VA
2015 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2021 Category: Service
"EXCELLENT SERVICE"
I HAVE BEEN A CUSTOMER AT HALL HYUNDAI FOR THE PAST EIGHT (8) YEARS, AND I DO NOT PLAN
TO HAVE ANYONE SERVICE MY VEHICLES EXCEPT HALL HYUNDAI. THE SERVICE THAT I RECEIVE IS
COURTEOUS, PATIENT, AND VERY PROFESSIONAL.
DERRICK A P., Service Director from Hall Hyundai Newport News responded on 02/14/2021

Thank you ! We appreciate you so much !

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com

HR
Harriet R.
Newport News, VA
2020 Hyundai Palisade
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/09/2021 Category: Service
Service Technician
My Service Technician was excellent in providing service on my vehicle. He ensured I had drop off and pick up and my car was returned as promised. He was very professional and would recommend him to my family and friends.
DERRICK A P., Service Director from Hall Hyundai Newport News responded on 02/10/2021

Thank you so much!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com

BH
Barbara H.
Yorktown, VA
2014 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2021 Category: Service
They always look after my best interest. If they find something I need to know about they talk to me about when and how to have it done that will save me the most $
They listen to me and were very polite
DERRICK A P., Service Director from Hall Hyundai Newport News responded on 02/08/2021

Thank you so much!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com

SH
Stephanie H.
Gloucester, VA
2020 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2021 Category: Service
Best dealership
All around great people and service
DERRICK A P., Service Director from Hall Hyundai Newport News responded on 02/05/2021

Thank you so much!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com

BC
Barry C.
Hudgins, VA
2019 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/27/2021 Category: Service
Friendly Like my own Family
I always like servicing my car there and seeing service advisor Chris House. Actually like to work there.
DERRICK A P., Service Director from Hall Hyundai Newport News responded on 01/28/2021

THANK YOU SO MUCH!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com

JG
Judith G.
Williamsburg, VA
2016 Hyundai Veloster
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/19/2021 Category: Service
Service oil change. Inspection, tier rotation and 30 miles check up
Great place to deal with. Great service dept. Mr. Ray help me get extended warranty on my car since the factory warranty had run out. Great sweet man, very helpful.
DERRICK A P., Service Director from Hall Hyundai Newport News responded on 01/19/2021

THANK YOU SO MUCH!!!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com

RH
Rana H.
Newport News, VA
2019 Hyundai Kona
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/19/2021 Category: Service
Great service
They always go above and beyond for you.
DERRICK A P., Service Director from Hall Hyundai Newport News responded on 01/19/2021

Thank you so much!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com

Verified Customer
Hampton, VA
2016 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/15/2021 Category: Service
Quick efficient friendly service.
Quick, efficient, friendly service.
DERRICK A P., Service Director from Hall Hyundai Newport News responded on 01/16/2021

THANK YOU VERY MUCH!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com

Verified Customer
Newport News, VA
2019 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/14/2021 Category: Service
Great Service
Everyone at Hall was very pleasant and explained everything that was being done.
DERRICK A P., Service Director from Hall Hyundai Newport News responded on 01/14/2021

THANK YOU SO MUCH!!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com

HD
Hassie D.
Newport News, VA
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/12/2021 Category: Service
Service
Excellent service
DERRICK A P., Service Director from Hall Hyundai Newport News responded on 01/12/2021

THANK YOU SO MUCH!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com

LH
Loretta H.
Newport News, VA
2005 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/12/2021 Category: Service
Welcome
Good customer service, great you with a smile and provide good service keeping your vehicle in good shape and safe . Thanks for all you do and keep up the good work. 😊
DERRICK A P., Service Director from Hall Hyundai Newport News responded on 01/12/2021

Thank you very much for the kind words!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com

MB
Melissa B.
Newport News, VA
2013 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/09/2021 Category: Service
Excellent
Very good customer service and professional prompt
DERRICK A P., Service Director from Hall Hyundai Newport News responded on 01/11/2021

THANK YOU VERY MUCH!!!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com

KM
Karl M.
Poquoson, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/01/2021
Incredible Service and Sales Staff - Thanks Mike, Kenny, and Farhan!!
Both Mike and Kenny worked with me to make sure I got the best deal for the car I wanted. They took the time to find potential alternative deals and clearly explained the different purchase options. I ended up purchasing a 2020 Ioniq and couldn't be happier. Financing was also a breeze and Farhan was able to get even wrapped up quickly. I tried 4 different Hyundai dealerships and I can tell you, without a doubt, that Hall Hyundai is the best hands down. Not pushy and truly listening to your concerns.
DERRICK A P., Service Director from Hall Hyundai Newport News responded on 01/01/2021

Thank you!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com