Overview

Overall Rating 4.69/5Overall Rating 4.69/5Overall Rating 4.69/5Overall Rating 4.69/5rating 4.69

1125 Reviews

ReScore Reviews™ (41)

ReScore
Overall Rating 4.7073188/5Overall Rating 4.7073188/5Overall Rating 4.7073188/5Overall Rating 4.7073188/5rating 4.7073188
Original
Overall Rating 2.2439/5Overall Rating 2.2439/5rating 2.2439rating 2.2439rating 2.2439
95% Would Recommend
100% Business Response
Latest Review about 23 hours ago

Reviews


JF
Jan F.
Joelton, TN
2013 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/22/2018 Category: Service
Pleased
Was very pleased with the service I received. From the first phone call til the work was done til the vehicle was picked up.

CM
Candy M.
Madison, TN
2014 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
The people...positive and smiling
See above
NICHOLAS T., Service Manager from Hallmark Hyundai responded on 09/21/2018

Thank you for your business and we look forward to taking care of your vehicle in the future!

Nicholas Taylor
Service Manager
615-431-4818
nick.taylor@hallmarkautogroup.com

Verified Customer
Gallatin, TN
2013 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
Great customer service
The customer service at this dealership is great. Very helpful and answered all my questions.
NICHOLAS T., Service Manager from Hallmark Hyundai responded on 09/21/2018

Thank you for your business and we look forward to taking care of your vehicle in the future!

Nicholas Taylor
Service Manager
615-431-4818
nick.taylor@hallmarkautogroup.com

KC
Karla C.
Madison, TN
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
Best Customer Service
I love Hallmark Hyundai. They always treat me like a VIP! Fast and efficient service.
NICHOLAS T., Service Manager from Hallmark Hyundai responded on 09/21/2018

Thank you for your business and we look forward to taking care of your vehicle in the future!

Nicholas Taylor
Service Manager
615-431-4818
nick.taylor@hallmarkautogroup.com

HK
Henry K.
Antioch, TN
2011 Hyundai Genesis Co
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Great service great car
Staff friendly and professional made sure I was comfortable and inform able the work on my car.
NICHOLAS T., Service Manager from Hallmark Hyundai responded on 09/21/2018

Thank you for your business and we look forward to taking care of your vehicle in the future!

Nicholas Taylor
Service Manager
615-431-4818
nick.taylor@hallmarkautogroup.com

WS
William S.
Hendersonville, TN
2016 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Service
Nice friendly service with no issues.
NICHOLAS T., Service Manager from Hallmark Hyundai responded on 09/21/2018

Thank you for your business and we look forward to taking care of your vehicle in the future!

Nicholas Taylor
Service Manager
615-431-4818
nick.taylor@hallmarkautogroup.com

HW
Heather W.
Gallatin, TN
2018 Hyundai Elantra
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/16/2018 Category: Service
Could be better
Poor communication. The service te needs to better listen to the customers and better communicate with sales team before the leave so I’m not waiting 30 minutes just to pick up my keys . I also left with my car not in any better condition as the man who “helped” me did not listen to the issues I was having and did not look into everything I said was wrong.
NICHOLAS T., Service Manager from Hallmark Hyundai responded on 09/18/2018

Thank you for taking the time to fill out our survey. I have had a chance to review your recent service repair order and I would like to discuss the details with you and see if we can resolve your concerns. Again thank you for you feedback. 

Nicholas Taylor
Service Manager
615-431-4818
nick.taylor@hallmarkautogroup.com

JM
James M.
Hendersonville, TN
2011 Hyundai Sonata
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/15/2018 Category: Service
great people, great service
always the same, quick and easy.....

Verified Customer
Gallatin, TN
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
Hyundai owner
Very attentative, oil chg done quickly, a mechanic who works in garage took time to answer questions for me. I didn’t know I had a spare tire & was concerned what to do in event of a flat. He showed me that I do have a spare & how to access it. His helpfulness will make me a customer there forever. Wish I knew his name. He was great!
NICHOLAS T., Service Manager from Hallmark Hyundai responded on 09/21/2018

Thanks so much for your feedback! Glad we could help. Charles was the technician who serviced your vehicle. We are thankful to have him on our service team!

Nicholas Taylor

Service Manager
615-431-4818
nick.taylor@hallmarkautogroup.com

FS
Frederick S.
Hendersonville, TN
2014 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
Helpful and friendly employees.
Very good experience. They were very helpful and pleasent .
NICHOLAS T., Service Manager from Hallmark Hyundai responded on 09/21/2018

Thank you for your business and we look forward to taking care of your vehicle in the future!

Nicholas Taylor
Service Manager
615-431-4818
nick.taylor@hallmarkautogroup.com

KE
K E.
Antioch, TN
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018
Great Customer Service
I was very satisfied with the service I received.
NICHOLAS T., Service Manager from Hallmark Hyundai responded on 09/21/2018

Thank you for your business and we look forward to taking care of your vehicle in the future!

Nicholas Taylor
Service Manager
615-431-4818
nick.taylor@hallmarkautogroup.com

MS
Michael S.
Nashville, TN
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018 Category: Service
Service visit
No need to make an appointment for oil change. Quick service.
NICHOLAS T., Service Manager from Hallmark Hyundai responded on 09/11/2018

Thank you for your business and we look forward to taking care of your vehicle in the future.

 

Nicholas Taylor
Service Manager
615-431-4818
nick.taylor@hallmarkautogroup.com

JP
John P.
Goodlettsville, TN
2016 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2018 Category: Service
Great Dealer!
Love their sales, selection and service dept. Great people and service.
NICHOLAS T., Service Manager from Hallmark Hyundai responded on 09/07/2018

Thank you so much for your business! Glad we could help!

Nicholas Taylor
Service Manager
615-431-4818
nick.taylor@hallmarkautogroup.com

Verified Customer
Hendersonville, TN
2012 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018 Category: Service
Kiki
My visit there is always pleasant and within a timely minor.
NICHOLAS T., Service Manager from Hallmark Hyundai responded on 09/07/2018

Thank you so much for your business! Glad we could help!

Nicholas Taylor
Service Manager
615-431-4818
nick.taylor@hallmarkautogroup.com

PO
Prentice O.
Hendersonville, TN
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/03/2018 Category: Service
Good Service
This is a good place to get you Hyundai serviced. They do a good job and get your vehicle back to you about the time they tell you it will take. The service lady is very nice and helpful.
NICHOLAS T., Service Manager from Hallmark Hyundai responded on 09/07/2018

Thank you so much for your business! Glad we could help!

Nicholas Taylor
Service Manager
615-431-4818
nick.taylor@hallmarkautogroup.com

KA
Karen A.
TN
2015 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/01/2018 Category: Service
Service
Thank you
NICHOLAS T., Service Manager from Hallmark Hyundai responded on 09/07/2018

Thank you so much for your business! Glad we could help!

Nicholas Taylor
Service Manager
615-431-4818
nick.taylor@hallmarkautogroup.com

JO
Judy O.
Bethpage, TN
2018 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2018 Category: Service
oil change
In and out quickly with great customer service...
NICHOLAS T., Service Manager from Hallmark Hyundai responded on 09/07/2018

Thank you so much for your business! Glad we could help!

Nicholas Taylor
Service Manager
615-431-4818
nick.taylor@hallmarkautogroup.com
NICHOLAS T., Service Manager from Hallmark Hyundai responded on 09/07/2018

Thank you so much for your business! Glad we could help!

Nicholas Taylor
Service Manager
615-431-4818
nick.taylor@hallmarkautogroup.com

PV
Paul V.
Hermitage, TN
2016 Hyundai Genesis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/29/2018 Category: Service
Courteous employees.
Courteous employees, neat, clean dealership and service performed correctly the first time!
NICHOLAS T., Service Manager from Hallmark Hyundai responded on 09/11/2018

Thank you for your review. We appreciate your business!

Nicholas Taylor
Service Manager
615-431-4818
nick.taylor@hallmarkautogroup.com

KM
Kim M.
Hendersonville, TN
2017 Hyundai Veloster
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2018 Category: Service
Oil change
Fast and friendly service.
NICHOLAS T., Service Manager from Hallmark Hyundai responded on 09/11/2018

Thank you so much for your business! Glad we could help!

Nicholas Taylor
Service Manager
615-431-4818
nick.taylor@hallmarkautogroup.com

TC
Taylor C.
Hendersonville, TN
2010 Hyundai Genesis Co
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2018 Category: Service
Quick Fast Helpful Friendly
came in for a recall letter I got and Taylor greeted me with a nice smile and was very friendly, he got me checked in, got my car pulled around and had me out of there in no time. great experience and didn’t take hardly anytime out of my day, even without having an appointment!
NICHOLAS T., Service Manager from Hallmark Hyundai responded on 09/11/2018

Thank you so much for your business! Glad we could help!

Nicholas Taylor
Service Manager
615-431-4818
nick.taylor@hallmarkautogroup.com