Reviews
Verified
Hello,
I am sorry to hear about your poor experience here at our dealership. We are always open to resolving any and all of our customers issues they may have with any part of the service we provide. Sue has reached out to see if we can do something to resolve the issue with your oil change and we hope that we can provide a better service experience in the near future. Please give us a call so that we may assist you.
Sincerely,
David Delude
Parts and Service Director
603-964-8771
ddelude@hamptonford.com
Hello,
I am very sorry again to hear about the poor service you received here. I am, as Sue mentioned, willing to give you your next service for no charge as well as look at the scratches on your bumper. We may be able to buff them out if they are surface scratches. I will send along a re score if it is at all possible for you to do for Susan as the surveys are a direct reflection on her ability to do her Job. Thank you for your consideration and we hope to be able to show that our service is better than what you experienced.
Sincerely,
David Delude
Parts and Service Director
603-964-8771
ddelude@hamptonford.com
Verified
Thank you for taking the time to complete the survey. We appreciate your business and the stellar review. We how to see you for your next service visit.
Sincerely,
David Delude
Parts and Service Director
603-964-8771
ddelude@hamptonford.com
Verified
When it’s time to think about another car, we’ll look here first.
Thank you for the stellar review. We appreciate the kind words and look forward to seeing you again.
Sincerely,
David Delude
Parts and Service Director
603-964-8771
ddelude@hamptonford.com
Verified
Thank you for the stellar review. We are glad to hear you had a great experience. We look forward to seeing you again,
Sincerely,
David Delude
Parts and Service Director
603-964-8771
ddelude@hamptonford.com
Verified
Thank you for taking the time to complete the survey and give us a stellar review. We are always here to lend a helping hand.
Sincerely,
David Delude
Parts and Service Director
603-964-8771
ddelude@hamptonford.com
Verified
Thank you for the stellar review. We look forward to your next service visit to us.
Sincerely,
David Delude
Parts and Service Director
603-964-8771
ddelude@hamptonford.com
Verified
Thank you for taking the time to complete the survey and give us a stellar review. We are always glad to get feedback that we are doing our job in taking care of the customer and their vehicle. We hope to see you again.
Sincerely,
David Delude
Parts and Service Director
603-964-8771
ddelude@hamptonford.com
Verified
Thank you for the stellar review. We look forward to seeing you again for your next service need.
Sincerely,
David Delude
Parts and Service Director
603-964-8771
ddelude@hamptonford.com
Verified
Thank you for the stellar review and the kind words. I am glad to hear that you feel comfortable with the staff and the changes that were made. We look forward to seeing you again.
Sincerely,
David Delude
Parts and Service Director
603-964-8771
ddelude@hamptonford.com
Verified
Thank you for the stellar review. We look forward to seeing you again.
Sincerely,
David Delude
Parts and Service Director
603-964-8771
ddelude@hamptonford.com
Verified
Thank you for taking the time to fill out the survey and give us a great review with kind words. We are always here to help any way we can. We look forward to seeing you again.
Sincerely,
David Delude
Parts and Service Director
603-964-8771
ddelude@hamptonford.com
Verified
Thank you for taking the time to complete the survey and give us such a rave review. We look forward to your next service visit to us.
Sincerely,
David Delude
Parts and Service Director
603-964-8771
ddelude@hamptonford.com
Verified
Jennee has been especially welcoming! She has a great sense of humor and has a great way of explaining the business at hand. No nonsense and easy to understand. Questions are welcomed. Great service here. Thanks to Jennee and to all of you who have helped over the years!
Thank you for taking the time to complete the survey and give us a fantastic score. We look forward to your next visit.
Sincerely,
David Delude
Parts and Service Director
603-964-8771
ddelude@hamptonford.com
Verified
Thank you for taking the time to fill out the survey. We appreciate you great score and comments on the service department. As far as the emails, the system recognizes any similarities when new vehicles are entered and unless the control number in our system is changed it will group the vehicle under one account in our management system. Sorry for any inconvenience this may cause. Thank you for continued loyalty to our dealership.
Sincerely,
David Delude
Parts and Service Director
603-964-8771
ddelude@hamptonford.com
Verified
Thank you for taking the time to fill out the survey and give such a raving review. We appreciate your business and look forward to seeing you again.
Sincerely,
David Delude
Parts and Service Director
603-964-8771
ddelude@hamptonford.com
Verified
Thank you for taking the time to complete the survey. We also appreciate your perspective on the dealership prices. We welcome you to call us when repair work is needed and we will give an over the phone quote if we are able. I think the price difference will surprise you with how competitive we are. While we always recommend the use of OEM parts, we are always willing to use after market parts and give alternative pricing. We hope to see you again and appreciate your business.
Sincererly,
David Delude
Parts and Service Director
603-964-8771
ddelude@hamptonford.com
Verified
Thank you for the stellar review. We appreciate your taking the time to fill out the survey and give us a great review. We encourage people to give us feed back on what we may do better to earn a 5 star review. If you have any suggestions we welcome them. We look forward to seeing you again in the new future.
Sincerely,
David Delude
Parts and Service Director
603-964-8771
ddelude@hamptonford.com
Verified
Thank you for taking the time to fill out the survey and give us a fantastic review. We look forward to seeing you again.
Sincerely,
David Delude
Parts and Service Director
603-964-8771
ddelude@hamptonford.com
Verified
Thank you for taking the time to fill out the survey and give us a great score. We appreciate your business and hope to see you again soon.
Sincerely,
David Delude
Parts and Service Director
603-964-8771
ddelude@hamptonford.com
Verified
Thank you for taking the time to complete the survey and give us a fantastic review. We look forward to seeing you again in the near future.
Sincerely,
David Delude
Parts and Service Director
603-964-8771
ddelude@hamptonford.com