Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

574 Reviews

98% Would Recommend
Latest Review 1 day ago

Reviews


DM
DAVIDSON M.
Tampa, FL
Chevrolet Blazer
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06/19/2018
Very good service and organized.
I started going to this shop since February of 2017. I heard about Hancock from a co-worker that goes there. First time I went there was to get new tires for my Yukon, I also had them check the ball joints as well while my Yukon was at the shop. They kept in consistent contact with me about the status of my Yukon, and they called me letting me know the upper ball joints did need to be replaced. I was impressed with the turnaround time to get everything done. They've saved my skin quite a few times later down the road when I could figure out what was going on. With me being a DIY mechanic, they don't pressure me at all; but will inform me about possible issues that need to be addressed and I appreciate them doing that. I'll keep them on speed dial in case I need something fixed later down the road if I'm unable to do it or don't have the extra time. I know I'll entrust them with my mom's vehicle for when I'm not around. Thank you again guys!

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Marilyn P.
Florida
Jeep Commander
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Marilyn said she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

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Thomas S.
Florida
Mercedes-Benz ML350
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
Thomas said the staff were reasonable. They were prompt, and did the work in a timely fashion, which she liked.
This review was collected via phone interview by Customer Research Inc.

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Elke S.
Brandon, FL
INFINITI FX35
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Elke said the staff explained everything and were very helpful.
This review was collected via phone interview by Customer Research Inc.

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Brandon R.
Riverview, FL
Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Brandon said they do everything he needs on time.
This review was collected via phone interview by Customer Research Inc.

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Alex F.
Riverview, FL
Mazda Mazda6
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Alex said there were no problems at all. Everything went smoothly and the service was provided as expected.
This review was collected via phone interview by Customer Research Inc.

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Vincent R.
Riverview, FL
Nissan Frontier 2WD
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/08/2018 Category: Service
Vincent said the service was good. The price was expensive, and the oil was not cleaned up under the vehicle.
This review was collected via phone interview by Customer Research Inc.

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ANDREA M.
Riverview, FL
Scion tC
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06/07/2018
Super service!!
Always honest and fast!

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JOHN W.
Brandon, FL
Toyota Corolla
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06/07/2018
It's an honest auto repair shop. (Need more be said?)
I've been going exclusively to Hancock Tire & Auto for some years now; wouldn't go anywhere else. The ubiquity of unscrupulous auto maintenance & repair services is axiomatic. You could play auto repair roulette. You might get lucky; you might not. Or, you could save yourself the trouble, & just go to Hancock.

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Kevin M.
Florida
Toyota Corolla
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2018 Category: Service
Kevin said the facility provided good service and got him right in.
This review was collected via phone interview by Customer Research Inc.

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SHERRY G.
Riverview, FL
Ford Mustang
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06/03/2018
Great service
Service was great as always, this place is a amazing they get you in and out without any hassles. I would definitely recommend family and friends to visit Hancock Tire & Auto.

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David B.
Brandon, FL
Jeep Liberty
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/02/2018 Category: Service
David said the staff are always accommodating. They get him in and take care of him right away.
This review was collected via phone interview by Customer Research Inc.

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Alan B.
Florida
Audi A4
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018 Category: Service
Alan said they did what was asked of them.
This review was collected via phone interview by Customer Research Inc.

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ANDREW S.
Valrico, FL
Honda CR-V
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05/29/2018
Service Done Right
I walked in, asked for an oil change, got an oil change, paid my bill (fair price, btw), and went home. No pushy upselling, no scare tactics, just GREAT SERVICE. Thank you very much!

GL
Geoff L.
Florida
Mazda CX-5
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Service
Geoff said the service was fine. The work was done quickly.
This review was collected via phone interview by Customer Research Inc.

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Angie P.
Brandon, FL
Nissan Maxima
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Service
Angie said the staff was friendly, the customer service was good, and the service prompt.
This review was collected via phone interview by Customer Research Inc.

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JOHN W.
Brandon, FL
Toyota Corolla
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2018
HONEST auto repair!
Been going to Hancock Tire for everything to do w/my 2007 Corolla for a # of years. They do a great job diagnosing & fixing what needs to be fixed, at a fair price. Compare what they charge to dealership prices, & like me, you'll never go anywhere but Hancick. Can't recommend them too highly.

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Eric H.
Valrico, FL
Honda Accord Cpe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2018 Category: Service
Eric said he has used this business for years. The service was quick. The work was easy. However, the employee he spoke to over the phone rushed the conversation.
This review was collected via phone interview by Customer Research Inc.

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Jason S.
Florida
Chevrolet TrailBlazer
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018 Category: Service
Jason said they always do the right thing. They do right by their customers and notify them about the problem.
This review was collected via phone interview by Customer Research Inc.

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Larry T.
Riverview, FL
Chevrolet Silverado 1500
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2018 Category: Service
Larry said that he didn't have any problems with them, they caught a problem he didn't know he had and he is very happy with the quick service.
This review was collected via phone interview by Customer Research Inc.