Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

623 Reviews

98% Would Recommend
Latest Review 9 days ago

Reviews


VG
VICTOR G.
Ford Mustang
Verified
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10/14/2018
If u r looking for a place to trust look no further
I been a customer at Hancock’s for some time now and every time I’m at the store they make you feel welcome the guys are courteous and understand the importance of your time. My recent visit was to purchase a set of tires for my sons mustang and an oil change. They took the time to find me the best price in town and complete the job in just a couple of hours. This is also at 1pm and they were slammed with business. Again if your looking for a cookie cutter shop then go somewhere else. If your looking for a competent group that’s looking out for your best interests then this is the place to go. Thanks Guys my son loves how the car looks and responds.

SF
Stephen F.
Florida
Honda Civic Cpe
Verified
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10/12/2018 Category: Service
Stephen said the business has good pricing and good service timing.
This review was collected via phone interview by Customer Research Inc.

BK
Bridgid K.
Riverview, FL
Jeep Cherokee
Verified
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10/12/2018 Category: Service
Bridgid said the business did a good job and the prices were fair.
This review was collected via phone interview by Customer Research Inc.

EK
ED K.
Riverview, FL
Chevrolet Silverado SS
Verified
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10/10/2018
Service
I had a headlight and a break light out and stopped by with the hope the guys could get to it. Within twenty minutes the repairs were made and I was on my way. Fast, efficient and professional as always.

JD
Julian D.
Tampa, FL
Honda Accord Cpe
Verified
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10/09/2018 Category: Service
Julian said the business had him in and out . It was very efficient, same day service. He had no complaints. The staff remembered to reset things after the oil change, and exceeded his expectations.
This review was collected via phone interview by Customer Research Inc.

WM
Walter M.
Brandon, FL
Mercedes-Benz E550
Verified
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10/04/2018 Category: Service
Walter said the business did good work and they were also prompt with the repair work.
This review was collected via phone interview by Customer Research Inc.

DS
DENNIS S.
Brandon, FL
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2018
Great job
Very friendly and helpful, good diagnostic, reasonable and in and out in 1-1/2 hours.

DL
DEREK L.
Riverview, FL
Dodge Journey
Verified
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10/03/2018
Great service
I have always had great experiences with them. Been coming for over a year now. Mostly just routine oil changes. Never been nickeled and dimed once.

WG
WYATT G.
Riverview, FL
Nissan 350Z
Verified
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09/26/2018
Excellent
Great job as always, very fast and friendly service!

PB
PAMELA B.
Nissan Sentra
Verified
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09/24/2018
Feeling welcome and appreciated
We are always treated kindly and believe we are given an honest quote and professional service.

DB
DON B.
Apollo Beach, FL
Toyota Corolla
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/20/2018
Took a couple of visits, but they got me all fixed
My tire pressure warning light started coming on after a tire rotation. First I was told it was 4 bad pressure sensors, then that my car uses ABS sensors to monitor tire pressure, and Justin suggested replacing my 3 five year old tires, one of which was cupped on the inside edge and causing a bumpy front end ride. I did so, with only a 45 minute wait, and all is good. It was the cupped tire that caused the entire mess, and that tire is my fault for not rotating and balancing my tires regularly. Mea Culpa. Thanks, Justin.

Verified Customer
Tampa, FL
Honda Fit
Verified
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09/20/2018
Friendly, professional service
I started coming here after we swore off going to Brandon Honda for their crappy and over-priced services. These guys are fast, friendly, and professional. I highly recommend Hancock for your service needs.

DD
Dana D.
Wimauma, FL
Ford F-150
Verified
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09/19/2018 Category: Service
Dana said the service was good and they were timely.
This review was collected via phone interview by Customer Research Inc.

RT
ROBERT T.
Riverview, FL
Chevrolet Cavalier
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/18/2018
Replace throttle position sensor
Fantastic quick job good work

CM
Chris M.
Brandon, FL
Nissan Murano
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Chris said they always take care of any issues he has.
This review was collected via phone interview by Customer Research Inc.

DB
Donna B.
Florida
Chevrolet Silverado 1500
Verified
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09/15/2018 Category: Service
Spoke with Dave. He said the business was very conscientious and concerning, and very available to him.
This review was collected via phone interview by Customer Research Inc.

YP
Yalissa P.
Florida
BMW 3 Series
Verified
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09/13/2018 Category: Service
Yalissaa said they were the best.
This review was collected via phone interview by Customer Research Inc.

SR
Sandra R.
Valrico, FL
Chevrolet Traverse
Verified
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09/13/2018 Category: Service
Sandra said this business has great prices and great people. They let her take her vehicle in any time.
This review was collected via phone interview by Customer Research Inc.

MB
Mark B.
Florida
Nissan Pathfinder
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/10/2018 Category: Service
Spoke with Amanda. She said that the facility was too expensive.
This review was collected via phone interview by Customer Research Inc.

DC
DAVE C.
Riverview, FL
Dodge Durango
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/08/2018
Great customer service
For just coming in without an appt, weight time is minimal. Communication is always great and informative. No pressure to get work done. Good pricing.