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Oak Lawn Happy Hyundai

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(3,699 Reviews)
72
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Score Details

5 stars
75%
4 stars
11%
3 stars
5%
2 stars
2%
1 star
4%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
Original Review
Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5
233
Total ReScores™
4.6
ReScore™ Average
72
Net Promoter Score ®

Business Details

About

Oak Lawn Happy Hyundai is conveniently located in Oak Lawn, IL. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Happy Hyundai of Oak Lawn’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment Oak Lawn Happy Hyundai is conveniently located in Oak Lawn, IL. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Happy Hyundai of Oak Lawn’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today. ...more

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(708) 422-9300
Closed
Business Hours

Business Hours

Mon
7:00 AM - 7:00 PM
Tue
7:00 AM - 7:00 PM
Wed
7:00 AM - 7:00 PM
Thu
7:00 AM - 7:00 PM
Fri
7:00 AM - 5:30 PM
Sat
7:00 AM - 4:00 PM
Sun
closed
* Central Time (US & Canada)
9121 South Cicero Avenue Oak Lawn, IL 60453
Get Directions
Service Department's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(3,699 Reviews)
Write a Review
Recent Reviews
EM
gravatar
Erik M.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/22/2023
10
Category: Service
Nicole Hendricks is an asset to dealership.
I came to this on July 29th because the air conditioner was not working on my 2021 Palisade. Long story short compressor went bad and was covered under warranty. Part was on order and service advisor sent me a text and told me the part would be in on August 5th and to ask for Nick Hayes because he was aware of the situation. To my surprise on 5th when I went in, the part wasn't in and Nick knew nothing about me coming in. The part was on back order and there was no eta. At that point, I was furious. The temperature was going up the following and I called off work to bring in my vehicle to no part being there. That's when Nicole Hendricks came to rescue. She got me a loaner car and was able to calm me down with her professionalism. She apologized on behalf of the dealership which was above and beyond because she didn't cause the problem. When it was time to trade out my loaner because the part still wasn't in, it was a quick and easy process. My advice for this dealership is to find more professionals like Nicole, then maybe customer reviews might be more positive.
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