Overview

Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93

166 Reviews

100% Would Recommend
Latest Review 12 days ago

Reviews


BO
Bob O.
Chicago, IL
Buick LaCrosse
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/05/2018 Category: Service
Bob said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

SB
Sheldon B.
Hometown, IL
Chevrolet Cruze
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2018 Category: Service
Sheldon said the business's staff did everything on point. They were great.
This review was collected via phone interview by Customer Research Inc.

CR
Carlos R.
Chicago, IL
Chevrolet Chevy Express
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Carlos said when he takes his vehicle to this business he knows they wont lie to him and he knows when he says something is done its done to the tee, it just makes him feel comfortable in general, he wants this business to keep up the good work.
This review was collected via phone interview by Customer Research Inc.

DS
Daphne S.
Chicago, IL
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2018
Excellent service
Our vehicle was checked in a timely manner and we were given options for repairs. Always feel confident with the guys at auto pro not trying to sell us repairs that aren’t needed. Honest and dependable EVERY time we have used them.

AS
Andrew S.
Chicago, IL
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2018 Category: Service
Andrews said the service was good and the staff was honest.
This review was collected via phone interview by Customer Research Inc.

BD
Bonnie D.
Chicago, IL
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2018 Category: Service
Bonnie said the business did a great job with her vehicle.
This review was collected via phone interview by Customer Research Inc.

YH
Yaqub H.
Saint Paul, MN
Chevrolet Traverse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018 Category: Service
Yaqub said the customer service and service were good.
This review was collected via phone interview by Customer Research Inc.

LV
Laura V.
Chicago, IL
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2018 Category: Service
Laura said she was very satisfied with the service.
This review was collected via phone interview by Customer Research Inc.

MP
MARY P.
Chicago, IL
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018
A OK
EXCELLENT

JP
Jim P.
Chicago, IL
Mercury Mountaineer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2018
AWESOME AS ALWAYS
ON TIME, WITHIN BUDGET, EXCELLENT

TG
Tom G.
Lemont, IL
GMC Sierra 3500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2018 Category: Service
Tom said the business was honest and tried to give him the best deal they could find.
This review was collected via phone interview by Customer Research Inc.

PC
Philip C.
Chicago, IL
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2018
great service
Emission component failed and I did not realize it was still under warranty. Pro Auto fixed it under warranty. Could easily have charged me for the replacement component, but they are honest and realize how important customer service is to being successful. I would not go anywhere else.

BA
Ben A.
Edwards, IL
Chevrolet Cruze
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018 Category: Service
Ben said it was a very good experience. He had his roommates oil changed on the way from the airport. He loves this business.
This review was collected via phone interview by Customer Research Inc.

NM
Ninfa M.
Chicago, IL
Chevrolet Cruze
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2018 Category: Service
Ninfa said the service and the timing were really good.
This review was collected via phone interview by Customer Research Inc.

SE
Sam E.
Chicago, IL
Mercedes-Benz SL-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Sam said the mechanic did a great job on the repair that he brought it in for and he found some other work. He was very proactive about telling him if he needed to have it done right away. The price was fair and it was done on time.
This review was collected via phone interview by Customer Research Inc.

MW
Matt W.
Chicago, IL
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Matt said the business did wonderful work, above average. The employees are superb.
This review was collected via phone interview by Customer Research Inc.

RR
Rick R.
Chicago, IL
Buick LeSabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Rick said that he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

SS
Sharon S.
Chicago, IL
Kia Rondo
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/14/2018
Great service always
The service was great as always but the inside of car was filthy, including steering wheel. My hands were filthy by the time I got home. ALso I wish my radio stations would NOT be changed, too hard to find mine favorites because of no screen on radio to show numbers.

PC
Philip C.
Chicago, IL
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2018
great service
Visited for an oil change and tire rotation. The staff thoroughly inspected the underside of my vehicle as well as the engine compartment, and topped off all fluids. No greasy fingerprints or footprints left on the vehicle. Can't beat the service.

MN
Mike N.
Chicago, IL
Nissan Murano
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/01/2018
Close to my work
They do good work just need to pay attention to little details wiping fingerprints dirty in the carpet and little other accessories that they break

Displaying Review 1 - 20 of 166 in total