Overview

Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93

152 Reviews

100% Would Recommend
Latest Review 5 days ago

Reviews


SE
Sam E.
Chicago, IL
Mercedes-Benz SL-Class
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Sam said the mechanic did a great job on the repair that he brought it in for and he found some other work. He was very proactive about telling him if he needed to have it done right away. The price was fair and it was done on time.
This review was collected via phone interview by Customer Research Inc.

MW
Matt W.
Chicago, IL
Ford Focus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Matt said the business did wonderful work, above average. The employees are superb.
This review was collected via phone interview by Customer Research Inc.

RR
Rick R.
Chicago, IL
Buick LeSabre
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Rick said that he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

SS
Sharon S.
Chicago, IL
Kia Rondo
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/14/2018
Great service always
The service was great as always but the inside of car was filthy, including steering wheel. My hands were filthy by the time I got home. ALso I wish my radio stations would NOT be changed, too hard to find mine favorites because of no screen on radio to show numbers.

PC
Philip C.
Chicago, IL
Toyota Sienna
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2018
great service
Visited for an oil change and tire rotation. The staff thoroughly inspected the underside of my vehicle as well as the engine compartment, and topped off all fluids. No greasy fingerprints or footprints left on the vehicle. Can't beat the service.

MN
Mike N.
Chicago, IL
Nissan Murano
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/01/2018
Close to my work
They do good work just need to pay attention to little details wiping fingerprints dirty in the carpet and little other accessories that they break

AS
Andrew S.
Chicago, IL
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2018 Category: Service
Andrew said there was no problem. They were friendly, honest and did a good job.
This review was collected via phone interview by Customer Research Inc.

JW
John W.
Chicago, IL
Lincoln Town Car
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
John said that he felt as if he was treated like family and was well taken care of. He was walked through the process of purchasing a vehicle.
This review was collected via phone interview by Customer Research Inc.
Mike A. from Pro Auto responded on 08/22/2018

Thanks John glad we could help.

Pro Auto , Mike

JV
Juan V.
Chicago, IL
Chevrolet Equinox
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Juan said that the place has great customer service.
This review was collected via phone interview by Customer Research Inc.
Mike A. from Pro Auto responded on 08/22/2018

Thanks for great review.

Pro Auto , Mike

BP
Bill P.
Chicago, IL
Dodge Grand Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Bill said his experience at this business was good. He was taken care of right away.
This review was collected via phone interview by Customer Research Inc.
Mike A. from Pro Auto responded on 08/22/2018

Thanks Bill we will do our best.

Pro Auto , Mike

AN
Anthony N.
Lemont, IL
Ford Econoline Wagon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2018 Category: Service
Anthony said the staff got his vehicle in right away, and it's running good after the service.
This review was collected via phone interview by Customer Research Inc.
Mike A. from Pro Auto responded on 08/22/2018

Thanks, I live in Lemont , let me know if you need a ride home or drop truck at my house when needed,

Pro Auto , Mike

BO
Bob O.
Chicago, IL
Buick LaCrosse
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2018 Category: Service
Bob said they were easy to work with and they did a good job.
This review was collected via phone interview by Customer Research Inc.
Mike A. from Pro Auto responded on 08/22/2018

Thanks Bob

Pro Auto , Mike

FH
Frank H.
Chicago, IL
Cadillac CT6 Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2018 Category: Service
Frank said everything went perfect at this business. No hassles at all. The staff are all great guys.
This review was collected via phone interview by Customer Research Inc.

DN
Dennis N.
Chicago, IL
GMC Yukon XL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2018 Category: Service
Dennis said his vehicle work now.
This review was collected via phone interview by Customer Research Inc.

JM
Jannette M.
Chicago, IL
Saturn SC 2dr
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2018 Category: Service
Jannette said everything was great at this business.
This review was collected via phone interview by Customer Research Inc.

RV
Ranulfo V.
Chicago, IL
Chevrolet Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018 Category: Service
Ranulfo said the service was very good and the employees did a good job.
This review was collected via phone interview by Customer Research Inc.

JF
Joe F.
Illinois
Jeep Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018 Category: Service
Joe said the business and Mike are honest and reasonable.
This review was collected via phone interview by Customer Research Inc.
Mike A. from Pro Auto responded on 08/22/2018

Thanks Joe, We like the Jasper products also.

Pro Auto , Mike

SG
Stephen G.
Illinois
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018 Category: Service
Stephen said the employees did everything they could to provide him service. They provided what was best for him. They were reliable.
This review was collected via phone interview by Customer Research Inc.

CO
Cynthia O.
Chicago, IL
Nissan Sentra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018 Category: Service
Cynthia said the customer service was really good. They explained and showed what was repaired on the vehicle.
This review was collected via phone interview by Customer Research Inc.

MR
Michael R.
Chicago, IL
Chevrolet Captiva Sport Fleet
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
Michael said the mechanic who performed his service was very helpful.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 152 in total