Overview

Overall Rating 4.34/5Overall Rating 4.34/5Overall Rating 4.34/5Overall Rating 4.34/5rating 4.34

1796 Reviews

ReScore Reviews™ (48)

ReScore
Overall Rating 3.770834/5Overall Rating 3.770834/5Overall Rating 3.770834/5rating 3.770834rating 3.770834
Original
Overall Rating 1.9166688/5rating 1.9166688rating 1.9166688rating 1.9166688rating 1.9166688
85% Would Recommend
100% Business Response
Latest Review 35 minutes ago

Reviews


CB
Christopher B.
Chicago, IL
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
the personnel at the dealership are great
I'm always treated nice.i don't have to spend the whole day there when I come in for service.thank you

SG
Stacey G.
Alsip, IL
2012 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Great people
The service team is top notch. They are very honest.

DC
Dina C.
Chicago, IL
2015 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
The employees have great customer service.
They keep me updated on what was going on with my car and serviced it in a good timely fashion.
Katie G. from Oak Lawn Happy Hyundai responded on 07/16/2018

Thank you for being such a Happy Hyundai customer and thank you for the five star rating! – Thanks from the team at Happy Hyundai


KA
Keyron A.
Calumet Park, IL
2015 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018 Category: Service
I'm satisfied with the work
I have no complaints. I went in knowing what I needed and they accomplished it.
JOE J G. from Oak Lawn Happy Hyundai responded on 07/16/2018

thank ou for being a happy hyundai customer and thank you for the five star rating we work extremly hard to get that type of service rating again thank you.
sincerely yours
joe golub


JH
John H.
Chicago, IL
2013 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018 Category: Service
good service department
service advisor kept me appraised of the status of my vehicle.
Katie G. from Oak Lawn Happy Hyundai responded on 07/14/2018

 

Thank you for being such a Happy Hyundai customer and thank you for the five star rating! – Thanks from the team at Happy Hyundai


AE
Anna E.
Chicago, IL
2016 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Customer Friendly
The service is always great! Even tho the carwash was down 😀
JOE J G. from Oak Lawn Happy Hyundai responded on 07/14/2018

thank you for being a happy hyundai customer and thank you for the 5 star rating we work hard to obtain that rating again thank you

sincerely yours
joe golub


ST
Sohrab T.
Crete, IL
2012 Hyundai Genesis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
S. Tebyanian
The people are prompt and courteous and professional ,
The phone service and answering needs improvement
Katie G. from Oak Lawn Happy Hyundai responded on 07/13/2018

Hello and thank you for taking the time to leave a review, we strive to make sure every customer is 100% satisfied! I’m glad we can add you to that list! We are working on getting the phone service handled, should be smooth sailing from this point out.–Thanks from the team here at Happy Hyundai


RN
Robert N.
Oak Lawn, IL
2016 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Bob Norris rating
I like the professional treatment and understanding I receive each time I am at the dealership.

Recently I was in a hurry and received appropriate and concerned treatment.

I was out within the time frame I was told.
JOE J G. from Oak Lawn Happy Hyundai responded on 07/13/2018

we try very hard to get each and every customer out as fast as we can .thank you for the 5 star rating and thank you for being a happy hyundai customer.
sincerely yours
joe golub


DS
Daniel S.
Chicago, IL
2013 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Very good service and fast
Good service.
JOE J G. from Oak Lawn Happy Hyundai responded on 07/13/2018

thank you again for being a happy hyundai customer and thank you for the 5 star rating we work very hard to obtain that rating from our customers .
sincerely yours
joe golub


TS
Thomas S.
Oak Lawn, IL
2017 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Timely Service
Did not have to wait long to get my car back.
JOE J G. from Oak Lawn Happy Hyundai responded on 07/12/2018

Thank you for your kind words, we take great pride in making sure every customer is 100% satisfied! –Thanks from the team here at Happy Hyundai


PS
Patrick S.
Evergreen Park, IL
2014 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Appt request is usually available.
On time release of car.
JOE J G. from Oak Lawn Happy Hyundai responded on 07/12/2018

Thank you for being such a Happy Hyundai customer and thank you for the five star rating! – Thanks from the team at Happy Hyundai


DN
David N.
Oak Lawn, IL
2014 Hyundai Sonata
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/11/2018 Category: Service
Oil change
Slightly disappointed that they didn’t discuss items that needed attention they just sent an email so now we have to bring the car in again
JOE J G. from Oak Lawn Happy Hyundai responded on 07/12/2018

thank you for your input and we will have a talk with nick your service advisor and we at the dealership do apologize for nicks lack of communication and will work hard to get this corrected.again thank you for being a happy hyundai customer.
sincerely yours
joe golub


Verified Customer
Chicago, IL
2016 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Very flexible with scheduling
I had a great experience at Happy Hyundai. The service department replaced my flat tire without me scheduling an appointment first. The staff at Happy Hyundai was pleasant and I would recommend their location if anyone is looking for good quality vehicles and customer service.
JOE J G. from Oak Lawn Happy Hyundai responded on 07/12/2018

thank you for the great response and thank you for being a happy hyundai customer.
sincerely yours
joe golub


BQ
Beatriz Q.
Chicago, IL
2016 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Friendly, curious.
fantastic job!
JOE J G. from Oak Lawn Happy Hyundai responded on 07/11/2018

Hello and thank you for taking the time to leave a review, we strive to make sure every customer is 100% satisfied! I’m glad we can add you to that list! –Thanks from the team here at Happy Hyundai


JC
Joseph C.
Hometown, IL
2010 Hyundai Veracruz
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
J c
Friendly service
JOE J G. from Oak Lawn Happy Hyundai responded on 07/11/2018

Thank you for your kind words, we take great pride in making sure every customer is 100% satisfied! –Thanks from the team here at Happy Hyundai


AW
Arletrice W.
Evergreen Park, IL
2011 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Awesome Customer Service!
Thanks to Brittany and the Oak Lawn Happy Hyundai team!
JOE J G. from Oak Lawn Happy Hyundai responded on 07/11/2018

Thank you for being such a Happy Hyundai customer and thank you for the five star rating! – Thanks from the team at Happy Hyundai


JK
Jacquelyn K.
Palos Heights, IL
2015 Hyundai Tucson
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/10/2018 Category: Service
They listened
Told service check-in person that I was on a tight timeline because of handicapped husband with caregiver....also mentioned that I had reported a missing piece that held the secured netting in the rear area the last time I was in but never called that it had come in. On this visit I mentioned it again to my service person and she made a point of getting it ordered....as a plus I have received an email that the part has come in. Service was quick and was satisfactory.
JOE J G. from Oak Lawn Happy Hyundai responded on 07/11/2018

thank you very much for the 4 star rating and we will be better and more order friendly and get the job done thank you for the service and response

sincerely yours
joe golub


TR
Tasha R.
Chicago, IL
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
Excellent service
They will take good care of you
JOE J G. from Oak Lawn Happy Hyundai responded on 07/10/2018

Thank you for being such a Happy Hyundai customer and thank you for the five star rating! – Thanks from the team at Happy Hyundai


CR
Cynthia R.
Chicago, IL
2017 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
Concerned
The customer Service, not the extremely high price for the oil change
JOE J G. from Oak Lawn Happy Hyundai responded on 07/10/2018

Hello and thank you for taking the time to leave a review, we strive to make sure every customer is 100% satisfied! I see your concern with the price of the oil change, we are very competitively priced for a full service synthetic blend lube, oil and filter change at $49.95. Please be sure to always check our website though because any and all applicable coupons would be listed there. –Thanks from the team here at Happy Hyundai


SB
Sharon B.
Burbank, IL
2013 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
friendly staff good service reasonable pricing
We like our Elantra's and will always buy Hyundai. The service department is always pleasant and informed.
JOE J G. from Oak Lawn Happy Hyundai responded on 07/10/2018

Hello and thank you for taking the time to leave a review, we strive to make sure every customer is 100% satisfied! I’m glad we can add you to that list! –Thanks from the team here at Happy Hyundai