Overview

Overall Rating 4.38/5Overall Rating 4.38/5Overall Rating 4.38/5Overall Rating 4.38/5rating 4.38

2059 Reviews

ReScore Reviews™ (57)

ReScore
Overall Rating 3.9473675/5Overall Rating 3.9473675/5Overall Rating 3.9473675/5rating 3.9473675rating 3.9473675
Original
Overall Rating 1.9649137/5rating 1.9649137rating 1.9649137rating 1.9649137rating 1.9649137
86% Would Recommend
100% Business Response
Latest Review 3 days ago

Reviews


MG
Melissa G.
Burbank, IL
2015 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/17/2018 Category: Service
Great Service
Went to get my 60,000 mile check-up. Dropped off my car and was texted when the car was ready. Nick did a great job.
Katie G. from Oak Lawn Happy Hyundai responded on 11/19/2018

Hello and thank you for such a positive review! We sure are lucky to have such great customers. –Thanks from the team here at Happy Hyundai


JL
Jean L.
Oak Lawn, IL
2015 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/17/2018 Category: Service
They are very courteous and helpful.
I really liked the helpfulness of Ed in the service department. He remembered me from a previous visit and was not only friendly but answered all my questions. Services were performed in a timely manner.
Katie G. from Oak Lawn Happy Hyundai responded on 11/19/2018

Thank you for your kind words, we take great pride in making sure every customer is 100% satisfied! I hope that at next visit we can earn the all important 5 star review! –Thanks from the team here at Happy Hyundai


TR
Tiffany R.
Chicago, IL
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2018 Category: Service
Maintenance
Brittany was awesome with assisting me and my needs
Katie G. from Oak Lawn Happy Hyundai responded on 11/19/2018

Thank you for being such a Happy Hyundai customer and thank you for the five star rating! – Thanks from the team at Happy Hyundai


Verified Customer
Chicago, IL
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2018 Category: Service
Great Service Team
The team goes a little more to enhance your visit. Ed Guel provided excellent service during my visit.
Katie G. from Oak Lawn Happy Hyundai responded on 11/19/2018

Hello and thank you for taking the time to leave a review, we strive to make sure every customer is 100% satisfied! I’m glad we can add you to that list! –Thanks from the team here at Happy Hyundai


CM
Carol M.
Chicago, IL
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2018 Category: Service
you are to feel special
when you come they do not waste your time . they make you feel your time is valuable . If you have a coupon they honor it .
Katie G. from Oak Lawn Happy Hyundai responded on 11/16/2018

Hello and thank you for taking the time to leave a review, we strive to make sure every customer is 100% satisfied! I’m glad we can add you to that list! –Thanks from the team here at Happy Hyundai


LJ
Linda J.
Chicago, IL
2007 Hyundai Azera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2018 Category: Service
Great service
Service was great. Wish parts could get in sooner though
Katie G. from Oak Lawn Happy Hyundai responded on 11/15/2018

Thank you for being such a Happy Hyundai customer and thank you for the five star rating! Unfortunately we do on occasion have to special order parts. I apologize for any inconvenience this may have caused. – Thanks from the team at Happy Hyundai


Verified Customer
Palos Hills, IL
2010 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
Fair & professional
A+ service
Katie G. from Oak Lawn Happy Hyundai responded on 11/14/2018

Hello and thank you for taking the time to leave a review, we strive to make sure every customer is 100% satisfied! I’m glad we can add you to that list! –Thanks from the team here at Happy Hyundai


JH
Jeremy H.
Chicago, IL
2018 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Fast Service
Went in for my 1st oil change, which came free, and the process was fast. No complaints
Katie G. from Oak Lawn Happy Hyundai responded on 11/14/2018

Thank you for being such a Happy Hyundai customer and thank you for the five star rating! – Thanks from the team at Happy Hyundai


JZ
Jorge Z.
Oak Lawn, IL
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Great Service
Went in and out quick for my oil change and the writer was very efficient and helpful,,,good job
Katie G. from Oak Lawn Happy Hyundai responded on 11/13/2018

Thank you for your kind words, we take great pride in making sure every customer is 100% satisfied! –Thanks from the team here at Happy Hyundai


SC
Shiela C.
Chicago, IL
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Special attention they give you as soon as you arrive.
I've been a customer for years and I'm always pleased with the personal service the give me
Katie G. from Oak Lawn Happy Hyundai responded on 11/13/2018

Hello and thank you for taking the time to leave a review, we strive to make sure every customer is 100% satisfied! I’m glad we can add you to that list! –Thanks from the team here at Happy Hyundai


Verified Customer
Chicago, IL
2016 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2018 Category: Service
Great Job
Great service appointment !
Katie G. from Oak Lawn Happy Hyundai responded on 11/13/2018

Thank you for being such a Happy Hyundai customer and thank you for the five star rating! – Thanks from the team at Happy Hyundai


PS
Patrick S.
Evergreen Park, IL
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2018 Category: Service
Appt request is usually available.
The service manager reviewed our reward for the 1 free oil change from our 2013 purchase of the 2014 Sonata, and he gave us the key fob for 1 free oil change since we had never received it in 2013. That was appreciated.
Katie G. from Oak Lawn Happy Hyundai responded on 11/12/2018

Thank you for being such a Happy Hyundai customer and thank you for the five star rating! – Thanks from the team at Happy Hyundai


Verified Customer
Worth, IL
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2018 Category: Service
Service
Pleasant experience, friendly staff.
Katie G. from Oak Lawn Happy Hyundai responded on 11/12/2018

Hello and thank you for such a positive review! We sure are lucky to have such great customers. –Thanks from the team here at Happy Hyundai


SR
Sylvia R.
Chicago, IL
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Syl
Great service
Katie G. from Oak Lawn Happy Hyundai responded on 11/10/2018

Thank you for being such a Happy Hyundai customer and thank you for the five star rating! – Thanks from the team at Happy Hyundai


GR
Guillermo R.
Burbank, IL
2018 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Amazing
Amazing Service. Feel Like Family every time I walk in
Katie G. from Oak Lawn Happy Hyundai responded on 11/09/2018

Hello and thank you for taking the time to leave a review, we strive to make sure every customer is 100% satisfied! I’m glad we can add you to that list! –Thanks from the team here at Happy Hyundai


JK
Joan K.
Chicago, IL
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
great people, great service
had oil change and checked fob because it does not beep. can come back at a later time to have it fixed. would have been nice to have it fixed during this visit.
Katie G. from Oak Lawn Happy Hyundai responded on 11/09/2018

Hello and thank you for such a positive review! We sure are lucky to have such great customers. Please give me a call whenever you have a moment so that we may get that key fob situation corrected! (708)382-8152 –Thanks Katie Gardner from the team at Happy Hyundai


PP
Pamela P.
Tinley Park, IL
2014 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
Service appt
Very courteous and accommodating! The service advisor Nick, is the best. So polite and explains everything thoroughly, great employee!!!!
Katie G. from Oak Lawn Happy Hyundai responded on 11/09/2018

Thank you for your kind words, we take great pride in making sure every customer is 100% satisfied! –Thanks from the team here at Happy Hyundai


Verified Customer
Oak Lawn, IL
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
Thanks
Thanks
Katie G. from Oak Lawn Happy Hyundai responded on 11/09/2018

Hello and thank you for such a positive review! We sure are lucky to have such great customers. –Thanks from the team here at Happy Hyundai


HZ
Henry Z.
Oak Lawn, IL
2011 Hyundai Sonata Hyb
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
11/08/2018 Category: Service
Service is poor,... sales team sells cars but the promised service follow-up is lacking.
Poor service with little concern for the inconvenience caused.
JUAN C. from Oak Lawn Happy Hyundai responded on 11/08/2018

Henry, please call me at my direct line 708-382-8151 so I can get to the bottom of the breakdown of your visit

Juan Castellanos
Service Manager
Happy Hyundai


Verified Customer
Oak Lawn, IL
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
Timely Service
Prompt and courteous service
Katie G. from Oak Lawn Happy Hyundai responded on 11/09/2018

Thank you for being such a Happy Hyundai customer and thank you for the five star rating! – Thanks from the team at Happy Hyundai