Overview

Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5rating 4.7

2074 Reviews

ReScore Reviews™ (26)

ReScore
Overall Rating 3.6538442/5Overall Rating 3.6538442/5Overall Rating 3.6538442/5rating 3.6538442rating 3.6538442
Original
Overall Rating 2.42308/5Overall Rating 2.42308/5rating 2.42308rating 2.42308rating 2.42308
95% Would Recommend
100% Business Response
Latest Review about 2 hours ago

Reviews


JP
Jean P.
Fallbrook, CA
2013 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2018 Category: Service
Friendliness and i have had good luck with the cars I have purchased from Harbor Hyundai
Great place to buy your car and love the service department.

Verified Customer
Long Beach, CA
2016 Hyundai Veloster
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2018 Category: Service
Great service!!
Friendly staff, great waiting area with tv, tea and coffee, and free car wash with service. Thanks again guys!!

Verified Customer
South Gate, CA
2016 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
MR
NO COMMENTS
JESSICA R., Service Relationship Representative from Harbor Hyundai responded on 09/20/2018

Anonymous,
Thank you for taking the time to fill out our survey and provide us with your feedback. We appreciate your business and look forward to your next visit.


Jessica Renteria
Service Relationship Representative
877-256-7105
jrenteria@harbor-hyundai.com

SS
Shawn S.
Long Beach, CA
2016 Hyundai Tucson
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/20/2018 Category: Service
Nice, small and quiet dealership
The service advisor was very nice and friendly. Nice enough lobby with free coffee drinks.
JESSICA R., Service Relationship Representative from Harbor Hyundai responded on 09/20/2018

Shawn,
Thank you for your kind words. Reviews like yours help us make sure that we're meeting the needs of our customers. We look forward to your next visit!


Jessica Renteria
Service Relationship Representative
877-256-7105
jrenteria@harbor-hyundai.com

Verified Customer
Long Beach, CA
2015 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Stellar service
Excellent service
JESSICA R., Service Relationship Representative from Harbor Hyundai responded on 09/20/2018

Anonymous,
Thank you for taking the time to fill out our survey and provide us with your feedback. We appreciate your business and look forward to your next visit.


Jessica Renteria
Service Relationship Representative
877-256-7105
jrenteria@harbor-hyundai.com

Verified Customer
Bellflower, CA
2015 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Harbor Hyundai
I was contacted by the service manager Miguel and he was extremely helpful and addressed any concerns I may have. I feel confident any future car service I need from there.

Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/20/2018 Category: Service
Harbor Hyundai
Everyone is great besides Candace she is very rude. Over all everything else is great
JESSICA R., Service Relationship Representative from Harbor Hyundai responded on 09/20/2018
Anonymous,
We are committed to delivering an outstanding customer experience, and your feedback is very valuable to us. We will be reaching out to further discuss your experience.


Jessica Renteria
Service Relationship Representative
877-256-7105
jrenteria@harbor-hyundai.com

Verified Customer
Corona Del Mar, CA
2017 Hyundai Veloster
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Promptly handled, fix what was needed no headaches
Great job
JESSICA R., Service Relationship Representative from Harbor Hyundai responded on 09/20/2018

Anonymous,
Thank you for such a wonderful review! We strive each and every day to provide our guests with professional, efficient and friendly service. We are happy to know that your visits reflect that! We appreciate your business and hope to have the opportunity to serve your automotive needs for many more years to come!


Jessica Renteria
Service Relationship Representative
877-256-7105
jrenteria@harbor-hyundai.com

RP
Robert P.
Long Beach, CA
2003 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
Very service orientated.
I'm always impressed with how they treat me as a customer. Friendliness is high on their list. The waiting room is comfortable and well-appointed.
JESSICA R., Service Relationship Representative from Harbor Hyundai responded on 09/20/2018

Robert,
Thank you for such a wonderful review! We strive each and every day to provide our guests with professional, efficient and friendly service. We are happy to know that your visits reflect that! We appreciate your business and hope to have the opportunity to serve your automotive needs for many more years to come!


Jessica Renteria
Service Relationship Representative
877-256-7105
jrenteria@harbor-hyundai.com

Verified Customer
Long Beach, CA
2017 Hyundai Sonata Hyb
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Excellent service
Harbor Hyundai did a quick oil change, tire rotation, and added vacuum and car wash. Love the service.
JESSICA R., Service Relationship Representative from Harbor Hyundai responded on 09/18/2018

Anonymous,
Thank you for your kind words. Reviews like yours help us make sure that we're meeting the needs of our customers. We look forward to your next visit!



Jessica Renteria
Service Relationship Representative
877-256-7105
jrenteria@harbor-hyundai.com

DG
David G.
Cypress, CA
2012 Hyundai Genesis Co
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Oil and Filter change
Always make an appointment on-line and am in and out in about 30 minutes. Great "fast" dependable service with the best staff. No need to ever go any place else as Harbor not only has it all but are the best at what they do in Calif.
JESSICA R., Service Relationship Representative from Harbor Hyundai responded on 09/18/2018

David,
Thank you for your kind words. Reviews like yours help us make sure that we're meeting the needs of our customers. We look forward to your next visit!


Jessica Renteria
Service Relationship Representative
877-256-7105
jrenteria@harbor-hyundai.com

HO
Hugh O.
Los Alamitos, CA
2011 Hyundai Genesis
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/18/2018 Category: Service
Jake, a friendly face.
It is nice to be able to check in each time with a friendly face, Jake, who tries to solve all our problems. We appreciate your follow-ups.

Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/18/2018 Category: Service
See above comments
See previous comments
JESSICA R., Service Relationship Representative from Harbor Hyundai responded on 09/18/2018

Hugh,
We are committed to delivering an outstanding customer experience, and your feedback is very valuable to us. We will be reaching out to further discuss your experience.


Jessica Renteria
Service Relationship Representative
877-256-7105
jrenteria@harbor-hyundai.com

LR
Lyn R.
Huntington Beach, CA
2015 Hyundai Veloster
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Always Helpful
I have been to at least 4 Hyundai dealerships and there is a reason that I have been coming back. I have been working with Scott for the 2 years I have had my Veloster, and Scott and his team have been very helpful and I always feel valid.
JESSICA R., Service Relationship Representative from Harbor Hyundai responded on 09/18/2018

Lyn,
Thank you so much for taking the time to leave us such a great review, we really appreciate your feedback! We're so glad to hear that you've felt our team has been able to continually meet your expectations by providing you with an efficient and timely service over the years! It is truly a blessing to have such a hard working team of professionals to consistently provide you with this value. Thank you for continually choosing Harbor Hyundai for all your service needs!


Jessica Renteria
Service Relationship Representative
877-256-7105
jrenteria@harbor-hyundai.com

NZ
Natalia Z.
Long Beach, CA
2014 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Scott is great!
I work with my service guy scott and he is always amazing! I will continue to bring my car there for service.
JESSICA R., Service Relationship Representative from Harbor Hyundai responded on 09/18/2018

Natalia,
Thank you for your kind words. Reviews like yours help us make sure that we're meeting the needs of our customers. We look forward to your next visit!


Jessica Renteria
Service Relationship Representative
877-256-7105
jrenteria@harbor-hyundai.com

Verified Customer
Long Beach, CA
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/16/2018 Category: Service
Easy to schedule, Fair Pricing
Wow much prefer this dealership to the Subaru one.
JESSICA R., Service Relationship Representative from Harbor Hyundai responded on 09/17/2018

Anonymous,
Thank you for your kind words. Reviews like yours help us make sure that we're meeting the needs of our customers. We look forward to your next visit!


Jessica Renteria
Service Relationship Representative
877-256-7105
jrenteria@harbor-hyundai.com

MM
Mary M.
Carson, CA
2015 Hyundai Genesis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/16/2018 Category: Service
Speedy servuce
Very timely, you don't wait all day for your car.
JESSICA R., Service Relationship Representative from Harbor Hyundai responded on 09/17/2018

Mary,
Thank you for your kind words. Reviews like yours help us make sure that we're meeting the needs of our customers. We look forward to your next visit!


Jessica Renteria
Service Relationship Representative
877-256-7105
jrenteria@harbor-hyundai.com

RR
Royce R.
Long Beach, CA
2002 Hyundai Xg350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2018 Category: Service
Friendly folks nice place
Clean place, but no dounuts
JESSICA R., Service Relationship Representative from Harbor Hyundai responded on 09/17/2018

Royce,
Thank you for your kind words. Reviews like yours help us make sure that we're meeting the needs of our customers. We look forward to your next visit!


Jessica Renteria
Service Relationship Representative
877-256-7105
jrenteria@harbor-hyundai.com

AJ
Alfonso J.
Lomita, CA
2015 Hyundai Genesis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2018 Category: Service
Car service
Always satisfied with the service they do on my vehicle
JESSICA R., Service Relationship Representative from Harbor Hyundai responded on 09/17/2018

Alfonso,
Thank you for your kind words. Reviews like yours help us make sure that we're meeting the needs of our customers. We look forward to your next visit!


Jessica Renteria
Service Relationship Representative
877-256-7105
jrenteria@harbor-hyundai.com

Verified Customer
Torrance, CA
2014 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2018 Category: Service
Excellent service
Excellent customer service, mechanics are great, excellent showroom...etc
JESSICA R., Service Relationship Representative from Harbor Hyundai responded on 09/17/2018

Anonymous,
Thank you for your kind words. Reviews like yours help us make sure that we're meeting the needs of our customers. We look forward to your next visit!


Jessica Renteria
Service Relationship Representative
877-256-7105
jrenteria@harbor-hyundai.com

PJ
Patricia J.
Long Beach, CA
2012 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2018 Category: Service
Oil change and 60,000 mile recommended service
Went in for an oil change and was reminded of the 60,000 mile service. I always let the dealership handle the big jobs because I know they stand by their work. It only took a couple of hours (I waited in their lobby area) and was overall pleased with the service. The lobby is always clean and offers a comfortable area to wait in. The staff is friendly and attentive.
JESSICA R., Service Relationship Representative from Harbor Hyundai responded on 09/17/2018

Patricia,
Thank you for your kind words. Reviews like yours help us make sure that we're meeting the needs of our customers. We look forward to your next visit!


Jessica Renteria
Service Relationship Representative
877-256-7105
jrenteria@harbor-hyundai.com

CT
Constance T.
Long Beach, CA
2018 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
Fast and Professional
Great experience! This was my first visit after buying my Santa Fe Here, so it was complimentary...including a car wash. Also. I thought I needed a cabin filter replacement, which would have cost extra. They checked and said it wasn't needed instead of doing an unnecessary replacement. Very honest. Highly recommend.
JESSICA R., Service Relationship Representative from Harbor Hyundai responded on 09/14/2018

Constance,
Thank you for taking the time to leave this great feedback and for the 5 star rating! We strive each and every day to provide our guests with professional, efficient and friendly service. We are happy to know that your visit reflects that! I will pass your kind words along to the service advisor that took such excellent care of you! Thank you so much for your business and we hope to have the opportunity to serve your automotive needs for many more years to come!



Jessica Renteria
Service Relationship Representative
877-256-7105
jrenteria@harbor-hyundai.com