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Harrell Automotive

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(427 Reviews)
-43
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1
Total ReScores
4.0
ReScore Average
-43
Net Promoter Score ®

Business Details

About

We service all makes and models, Domestic and Foreign, Gasoline and Diesel We service all makes and models, Domestic and Foreign, Gasoline and Diesel

Categories
Auto Repair, Diesel Services, Used Car Dealer
Contact
(814) 455-1090

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
8:00 AM - 12:00 PM
Sun
closed
* Eastern Time (US & Canada)
2420 W 15th St Erie, PA 16505
Harrell Automotive's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(427 Reviews)

SL
gravatar
Sarah L.
Erie, PA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/03/2023
0
Horrible Experience
I went in for a oil change. It took 2 hours to wait for said oil change. Their was a older gentleman who came in after me. He was offered coffee, water, conversation with the owner. I was completely ignored. Then the secretary told me everything wrong with my car and SHE OFFERED to look up prices for me and tried to get me to open a line of credit for them to work on my car. I finally grew tired of waiting and went to the desk to wait in line. A employee came out from the back and was waiting by the desk. A customer came in behind me and asked if they were open. I said I don't know and the man left. The employee approached me, said I was rude, nasty and inconsiderate to the gentleman infront of me. I am appalled by this and I will never return. Customer Service at its worst!!!
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