Overview

Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5rating 4.81

1068 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5rating 4.5
Original
Overall Rating 1.5/5rating 1.5rating 1.5rating 1.5rating 1.5
97% Would Recommend
Latest Review about 5 hours ago

Reviews


PZ
PAUL Z.
Sanford, NC
Buick LaCrosse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/20/2019
Buick
Great professional service. No issues

PZ
PAUL Z.
Sanford, NC
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/19/2019
Chevy
Great professional service, never had an issue.

MC
MARK and KENEEN C.
Fayetteville, NC
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/19/2019
Great experience
They fixed my problem without finding other things to repair. They did good work and charged me a fair price. Everyone was very nice.

MM
MARK M.
Sanford, NC
Ford Fiesta
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/19/2019
I like the fact the took care of my needs
They were able to get install tires I needed in a short time as well as take me home and pick me up which is great customer service keep up the great work !!!!!!

GT
GARFIELD T.
Sanford, NC
Kia Sedona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/19/2019
Always a pleasant experience
Very efficient and polite, will never go back to a dealer

CH
CHRIS H.
Cameron, NC
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/19/2019
Straight to the point.
No tricks just straight up with what you need to have done or want done. The courtesy shuttle is an added plus.

ND
NATHAN D.
Sanford, NC
Honda Accord Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/18/2019
Quick service and very friendly
I have use the service for the past three years and they always friendly quick. All I have done is basic service. They worth for you to try. Save time and money! By the way I have worked in the Automotive business myself and know what I am talking about.

PR
Patrick R.
Fayetteville, NC
GMC Terrain
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/16/2019 Category: Service
Patrick said the staff did what he paid for and there were no problems.
This review was collected via phone interview by Customer Research Inc.

TS
Tom S.
Cameron, NC
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019 Category: Service
Tom said the business is timely and they do accurate work.
This review was collected via phone interview by Customer Research Inc.

FG
Fred G.
Cameron, NC
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2019 Category: Service
Fred said the service was good. The work was done very quickly. He did not have to wait long on the service.
This review was collected via phone interview by Customer Research Inc.

GV
Gabriel V.
Broadway, NC
Honda S2000
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/02/2019 Category: Service
Gabriel said that he was satisfied with the place's service.
This review was collected via phone interview by Customer Research Inc.

DH
DENISE/NEAL H.
Sanford, NC
Chrysler Sebring
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/23/2019
Tire replacement
They ordered the tires and replaced them quickly. I have had no problem with them. The staff was friendly even when I walked on at closing time.

DM
DEBRA/SHAWN M.
Cameron, NC
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/20/2019
Great customer service and auto care
We have been bringing our vehicles to Harrells for several years for issues that are no longer under the warranty. They do amazing work, and they are done quickly if the job allows. Honest too - which is a huge plus in my book!!

GC
GLEN C.
Sanford, NC
Ford Mustang
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019
If they make or found a mistake they have the integrity to admit it
Dear Sir or Ma'am,

On Tuesday 15th of January my son and i took his '05 V6 Mustang to be inspected. It was originally stated that the side window tinting was over the limit of 35% . We noted it and returned home to start removal of it. Thankfully, the staff called and left a message on my wife's phone stating they were wrong and that the window tint was within the legal limit. I thank them for quickly determining the mistake and informing us before we wasted time and money on removing it. My family always has its car inspected and tyres replaced by Harrell. I would recommend you to everyone.

GT
GARFIELD T.
Sanford, NC
Kia Sedona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019
Always a pleasant experience
I still can't believe how GREAT these folks are even after all these visits I have made.

JT
Jeffrey T.
Spring Lake, NC
Ford Explorer Sport Trac
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Jeffrey said the staff is accommodating and the service is great.
This review was collected via phone interview by Customer Research Inc.

MB
Michelle B.
Sanford, NC
Dodge Journey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Michelle said the customer service was good.
This review was collected via phone interview by Customer Research Inc.

JW
Jill W.
Sanford, NC
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Jill said the staff is amazing. They are very personable and even provided her with transportation.
This review was collected via phone interview by Customer Research Inc.

TO
TRACY/CHRISTOPHER O.
Sanford, NC
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/14/2019
great service
Had great service
Fixed my daughters slow leaking tire quick and easy
Great ladies at the desk
Recommend for tire work

BT
BOOKER T.
Sanford, NC
Ford Expedition
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/13/2019
Great, concern for customer, quality outstanding
Always ensures you get what you pay for. I will continue to support this business as long as current management team culture continues