Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5rating 4.8

1022 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5rating 4.5
Original
Overall Rating 1.5/5rating 1.5rating 1.5rating 1.5rating 1.5
97% Would Recommend
Latest Review 3 days ago

Reviews


Verified Customer
Sanford, NC
Ram 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018
Great honest service
Really great people always provide me with great service they're always honest never try to tell me I need things I really dont need. Super friendly. Would recommend to others.

MH
Michael H.
Spring Lake, NC
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Michael said this business has always been consistent with their work. They were responsive and easy to work with. They were very professional and timely.
This review was collected via phone interview by Customer Research Inc.

CV
CHARLES V.
Sanford, NC
Chevrolet Malibu
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/07/2018
Starting problem
Robert and the crew on Buffalo Lake Road are very easy to work with regardless of the problem or concern.

Verified Customer
Cameron, NC
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018
Always the best
an oil change is something i will get where i can when i can, but for my brakes, and anything else larger than the oil change for my truck, I won't go anywhere but Harrells in Cameron while I live here. They are always courteous, honest, and quick - keeping the customer's time, safety and budget in mind. Love these guys!

KH
Kenny H.
Linden, NC
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2018 Category: Service
Kenny said he has known Robert, the manager of the business, for awhile and he can trust him.
This review was collected via phone interview by Customer Research Inc.

BC
Brittney C.
Cameron, NC
Buick Enclave
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2018 Category: Service
Brittney said that the place gave her a good experience and great service.
This review was collected via phone interview by Customer Research Inc.

KS
KENNETH S.
Sanford, NC
Dodge Challenger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/01/2018
The customer service is the greatest.
Harrell’s is what customer service is suppose to be. Not only are they knowledgeable about cars, they don’t nickle and dime you to death. The employees are friendly and courteous. The business is always clean . I recommend them to everyone.

GT
GARFIELD T.
Sanford, NC
Kia Sedona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018
Always a pleasant experience
I have completely stopped going to dealership and have become very comfortable with Harrells. Coffee is good too !

Verified Customer
Sanford, NC
Nissan Sentra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2018
Friendly
I went in for an oil change and they were fast, honest and friendly.

JM
Jacob M.
Spring Lake, NC
Chevrolet Trax
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2018 Category: Service
Jacob said the service was timely and the price was good.
This review was collected via phone interview by Customer Research Inc.

PB
PATRICK B.
Sanford, NC
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2018
AWESOME
As usual very good customer service and auto service.

DJ
DAVID/SHANNON J.
Spring Lake, NC
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018
Great people
Great place fair prices

JW
Joanna W.
Cameron, NC
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2018 Category: Service
Joanna said the price was good, they were quick and professional. She said they had a nice waiting area for the children.
This review was collected via phone interview by Customer Research Inc.

LJ
LYDELL/MICHELLE J.
Sanford, NC
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2018
Fantastic Service
I have never had a bad experience with Harrell's Auto Service. From the time I pull into the well organized parking lot until the job is done and I'm on the road again, the people are friendly, kind, knowledgeable and ready to assist. They listen carefully and provide solutions to practically any automotive problem I've had. I never have to question whether the job is done right. Most importantly they have always given me a fair price for the parts and labor.

Without a doubt, the only quality auto service in the Sandhills for my money!

BF
Barbara F.
Sanford, NC
Dodge Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2018 Category: Service
Barbara said this business is very good and the staff is super kind.
This review was collected via phone interview by Customer Research Inc.

PM
Paul M.
Cameron, NC
Cadillac DeVille
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018 Category: Service
Paul said the business does good work. He recommends them.
This review was collected via phone interview by Customer Research Inc.

SD
Shuri D.
Sanford, NC
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018 Category: Service
Shuri said the staff were fast, polite and called back to let them know the vehicle was ready.
This review was collected via phone interview by Customer Research Inc.

BJ
Beethoven J.
Cameron, NC
BMW 5 Series
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/10/2018 Category: Service
Beethoven said they forgot to reset the computer system for when the next oil change was due.
This review was collected via phone interview by Customer Research Inc.

SS
Stephen S.
Broadway, NC
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018 Category: Service
Stephen said that this business is just awesome. He would absolutely recommend them for service.
This review was collected via phone interview by Customer Research Inc.

VS
VINCENT S.
Sanford, NC
Toyota Venza
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/07/2018
Oil chanve
Service is always good and business is close to home