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Midway Tire and Auto

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(2,010 Reviews)
94
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 1.3/5Overall Rating 1.3/5Overall Rating 1.3/5Overall Rating 1.3/5Overall Rating 1.3/5
3
Total ReScores
5.0
ReScore Average
94
Net Promoter Score ®

Business Details

Contact
(919) 774-1944

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
1518 Westover Dr Sanford, NC 27330
Midway Tire and Auto's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(2,010 Reviews)

KG
KENNETH G.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2025
verified customerVerified Customer
10
Great service
Great job

JM
JEREMY M.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2025
verified customerVerified Customer
10
My experience
Midway family has always treated me with respect and have been very helpful. I would recommend them anytime to anybody because of my experience with Midway. Thank you all for the support and help you have given me.
The Team A. from Midway Tire and Auto responded on 07/10/2025 04:39 AM

We're glad to hear about your positive experience with us! At Midway Tire and Auto, we strive to treat everyone like family (minus the awkward Thanksgiving dinner conversations). Your recommendation means the world to us, and we're here to keep providing the support and help whenever you need it. Here's to many more smooth rides ahead!


JH
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James H.
Sanford, NC
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
06/27/2025
verified customerVerified Customer
3
Didn’t get what i asked for
I came to the shop with a clear request: to have an O2 sensor replaced, which I had already purchased. The check engine light was on, and I needed it off in order to get my vehicle’s tag renewed, which is set to expire in two days. I communicated this upfront and was expecting the shop to install the part.

Instead, a full diagnostic was performed, which I was charged $90 for. The results showed the same O2 sensor code that was previously pulled at O’Reilly’s, along with an additional code for the catalytic converter. While I understand and respect the shop’s thoroughness, I left feeling like my original request—to replace the O2 sensor—was overlooked.

It was also concerning that the recommendation to replace the entire system was mentioned before any testing was even done, which made it feel as though my concerns and urgency weren’t fully taken into account. I may need further repairs in the future, but my goal today was to address the immediate issue related to the O2 sensor and the check engine light along with having it inspected for registration purposes.

Overall, I left disappointed, as I did not get the resolution I came in for, and now I’m still unable to renew my tag on time.

SF
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SHIRLEY F.
Sanford, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/26/2025
verified customerVerified Customer
10
Excellent Service
Always prompt and excellent service.
The Team A. from Midway Tire and Auto responded on 06/27/2025 04:46 AM

We're glad to hear that you've experienced prompt and excellent service with us. It's our aim to keep things running smoothly, both for your vehicle and your day. 


GS
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GERALD S.
Sanford, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2025
verified customerVerified Customer
10
Excellent service
Excellent service

JF
JIM F.
Siler City, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/24/2025
verified customerVerified Customer
10
Best Shop There Is
Absolutely the best shop for all you truck/car service needs. Have been a customer for 15 years and Craig, Dean, Bobby and the whole crew are just awesome to work with and have the best customer service.
The Team A. from Midway Tire and Auto responded on 06/25/2025 04:35 AM

We're really glad to hear that you've been with us for 15 years—now that's what we call a solid relationship! It's great to know that Craig, Dean, Bobby, and the rest of our team have made your visits enjoyable. We aim to keep those wheels turning smoothly while ensuring our customer service is top-notch. Here's to many more years of keeping your ride happy and healthy!


CG
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CHERYL G.
Sanford, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2025
verified customerVerified Customer
10
Vehicle inspection
Employees are always friendly and very helpful. Very fast service
The Team A. from Midway Tire and Auto responded on 06/20/2025 04:44 AM

We appreciate you taking the time to share your thoughts! It sounds like our team hit the speed limit on service while keeping things friendly. We’re glad you had such a positive experience. If you ever have questions or need assistance in the future, just give us a shout!


DS
DREWERY S.
Sanford, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/16/2025
verified customerVerified Customer
9
Great prople
Good people
The Team A. from Midway Tire and Auto responded on 06/17/2025 04:43 AM

We're glad to hear you think we're good people! We like to believe that's the minimum requirement for working in a place like ours. We appreciate your support and look forward to continuing to provide you with solid service. If you need anything in the future, we're just a tire's throw away!


Verified Customer
Sanford, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/14/2025
verified customerVerified Customer
10
Car repair well done
Great job awesome service
The Team A. from Midway Tire and Auto responded on 06/16/2025 04:40 AM

We're glad to hear you had a fantastic experience with us! It seems our team hit the nail on the head this time. If great service were an Olympic sport, we'd certainly be in the running for gold. We're here to keep things rolling smoothly for you anytime you need us.


VM
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VANESSA M.
Sanford, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/30/2025
verified customerVerified Customer
10
They just great! I use them for all my car problems!
They have always come through for me. Dean is awesome. They are not only nice but professional. They have really worked with me on getting my car back on the road and prices are reasonable.
The Team A. from Midway Tire and Auto responded on 05/30/2025 11:10 AM

We appreciate you taking the time to share your experience! It's great to hear that our team has been able to keep you rolling without any hiccups. Dean might just be our MVP—most valuable person! We're committed to providing professional service at prices that don't make your wallet weep. If there's anything else we can do to keep your car in tip-top shape, just let us know!


SS
SHERELL S.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2025
verified customerVerified Customer
10
Awesome job!
They did a great job replacing my tires, inspecting my car and changing my oil. Friendly staff! Job well done.
The Team A. from Midway Tire and Auto responded on 05/29/2025 04:47 AM

We appreciate you taking the time to share your experience. It's fantastic to hear that our team was able to replace your tires, inspect your vehicle, and handle that oil change all while keeping the atmosphere friendly. We aim to be your one-stop shop for all things automotive, and it sounds like we hit the mark. 


MB
MARILYN B.
NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/27/2025
verified customerVerified Customer
10
Getting an Inspection.
Midway is always courteous and whether they are busy or not they are pretty quick getting me in an out! No complaints!😁
The Team A. from Midway Tire and Auto responded on 05/27/2025 12:56 PM

We appreciate you taking the time to share your experience! It sounds like you’ve discovered our secret to time travel – getting cars in and out swiftly while keeping a smile on our faces. We're glad to hear you’ve had a positive experience with us, and rest assured, we’ll keep the courteous service coming your way.


KD
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KIM D.
Sanford, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2025
verified customerVerified Customer
10
Always accommodating
Thanks again for the great service. Worked me in and was a quick fix.
The Team A. from Midway Tire and Auto responded on 05/23/2025 05:18 AM

We appreciate you taking the time to share your experience. It sounds like our team was on their game with that quick fix! We're always here to keep things rolling smoothly, so don’t hesitate to stop by again if you need us. Safe travels ahead!


JM
JIMMY M.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2025
verified customerVerified Customer
10
Amazing
First time going to Midway Auto but I will definitely be back!! Super nice staff and helpful. He explained everything to me and I felt very happy with the experience when I left!!
The Team A. from Midway Tire and Auto responded on 05/22/2025 06:29 AM

It's fantastic to hear that your first visit to Midway Auto was such a positive experience! We're glad our staff could make you feel welcome and provide the kind of service that leaves you smiling. There's nothing quite like driving away from a shop with confidence in your vehicle and a happy heart. 


NP
NELSON P.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/16/2025
verified customerVerified Customer
10
Service
Staff was professional and courteous! Staff kept me informed about the part that ordered for my vehicle! Would recommend to others for service of their vehicle!
The Team A. from Midway Tire and Auto responded on 05/16/2025 12:38 PM

We're glad to hear you had a great experience with our professional and courteous staff! Keeping you informed about your vehicle's parts is what we aim for – it’s all part of our master plan to make car care as enjoyable as a Sunday drive. Your recommendation means the world to us! 

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