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Haslet Auto Care

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(170 Reviews)
0
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
0
Net Promoter Score ®

Business Details

About

Haslet Auto Care was founded by Martin, Sergio & Salvador Martinez in 2012 as a family business/auto repair shop/etc. to take care of all our customer’s vehicle needs. On October 1,2012, Haslet Auto Care was aquired by Martin and is being operated under his management. He is looking forward to improve the work flow of the garage while Haslet Auto Care was founded by Martin, Sergio & Salvador Martinez in 2012 as a family business/auto repair shop/etc. to take care of all our customer’s vehicle needs. On October 1,2012, Haslet Auto Care was aquired by Martin and is being operated under his management. He is looking forward to improve the work flow of the garage while still offering the highest quality services. At Haslet, we keep our customers as the top priority, catering to their requirements and schedules while providing quality services at the lowest cost. Our teams of technicians include Lexus Master, ASE Master and ASE Certified technicians that have over 20 years of experience in the service of all kinds of cars, with a specialty in Lexus and Toyota. Our doors are open to all makes and models from Monday through Friday, 8 am to 6 pm and Saturday 8 to 5pm.We look forward to see you! ...more

Categories
Auto Repair, Auto Maintenance, Oil Change
Contact
(817) 439-8177

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
8:00 AM - 5:00 PM
Sun
closed
* Central Time (Us & Canada)
13276 Hwy 287 Haslet, TX 76052
Haslet Auto Care's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(170 Reviews)

SF
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Sherman F.
Haslet, TX
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/23/2023
0
Rude to customers
When I was there on prior occasions, the staff was courteous and professional. I had a different experience today. The employees ignored me and another customer as we waited outside the service bays. The customer ahead of me had a brief conversation with one employee, then left visibly upset. I pulled up and continued waiting. Nothing was happening in the service area and no cars were in the bays. The same person who had spoken to the customer who had just left abruptly, waved to me indicating that I should get out and walk to where he was standing. I did that and stated I didn’t know customers were now expected to ask them for service. His response was, “It’s not a drive thru man. I left too. There are many businesses offering oil change services. The owner of Haslet Auto Care should monitor the way employees are speaking to customers. Rude and couldn’t care less.

AW
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Alan W.
Haslet, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2022
10
As close as you will get to having a personal mechanic
My wife and I have been using Haslet Autocare for over two years for our Lexus and Toyota. These guys will actually take time to talk to you and explain what they’re doing. They also go out of their way to try and work within your budget. They do not do repairs that can be delayed a bit but will tell you upfront what will eventually need to be done.
They are as close as you will get to having a personal mechanic. If you ever have a problem give Martin or Sal a call you’ll be glad you did!!!

TC
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Terri C.
Haslet, TX
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
02/20/2018
verified customerVerified Customer
Haslet Auto Care
I've used Haslet Auto Care for many years for routine maintenance (oil & filter changes, new brakes, transmission service). They've been great until my last oil change, February 2018.

I did not ask Haslet Auto to check my tire air pressure. I have a monitor for that and I get regular air pressure checks at Discount Tire. After I left Haslet Auto, I got a tire monitor alert because my air pressure was too HIGH at 45 PSI!!!! Why would they put that much air in a tire rated at 35 PSI? I stopped at Discount Tire so they could put the appropriate PSI in my tires.

I was offended that my receipt stated I was 6,000 miles over for an oil change. I have a monitor that tells me when to change the oil. My car is 10 years old and I've had no problems using the monitor.

I will be reluctant to go back there for service; however, I will give them another chance based on past service and location. Maybe it was just a new employee ...
Recommended

EA
Eric A.
Texas
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/16/2018
verified customerVerified Customer
Category: Service
Eric said the work seems to be fine.
Recommended

TD
Terry D.
Texas
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2018
verified customerVerified Customer
Category: Service
Spoke with Jacqueline. She said the employees were very kind, explained everything to her, and they were good people.
Recommended

DH
David H.
Texas
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/10/2018
verified customerVerified Customer
Category: Service
David said the staff did a good job for a good price. They were great to work with.
Recommended

JF
James F.
Texas
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/09/2018
verified customerVerified Customer
Category: Service
James said the staff treated him well. There were no hassles and no problems. He would like to thank them for all of their help.
Recommended

DM
Danielle M.
Texas
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2018
verified customerVerified Customer
Category: Service
Danielle said the service was good.
Recommended

OR
Omid R.
Texas
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/06/2018
verified customerVerified Customer
Category: Service
Omid said this business does good service.
Recommended

RS
Regan S.
Texas
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/06/2018
verified customerVerified Customer
Category: Service
Regan said the staff was really friendly, polite, and got the job done.
Recommended

KM
Kirk M.
Texas
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/05/2018
verified customerVerified Customer
Category: Service
Kirk said he and his family have been customers for a few years. Now, since the price increase, he may start doing his own oil changes.
Recommended

BU
Brenda U.
Texas
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2018
verified customerVerified Customer
Category: Service
Brenda said the business had her oil change done in a timely manner.
Recommended

GR
Grace R.
Texas
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/20/2018
verified customerVerified Customer
Category: Service
Grace said it took awhile to get in, but the staff were really nice and took care of her.
Recommended

GR
Grace R.
Texas
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/20/2018
verified customerVerified Customer
Category: Service
Grace said it took awhile to get in, but the staff were really nice and took care of her.
Recommended

MN
Mike N.
Texas
Ford Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2018
verified customerVerified Customer
Category: Service
Mike said the staff did what they were supposed to and he would recommend them.
Recommended

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