Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

168 Reviews

99% Would Recommend
Latest Review 5 months ago

Reviews


TC
Terri C.
Haslet, TX
Chevrolet Silverado 1500
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
02/20/2018
Haslet Auto Care
I've used Haslet Auto Care for many years for routine maintenance (oil & filter changes, new brakes, transmission service). They've been great until my last oil change, February 2018.

I did not ask Haslet Auto to check my tire air pressure. I have a monitor for that and I get regular air pressure checks at Discount Tire. After I left Haslet Auto, I got a tire monitor alert because my air pressure was too HIGH at 45 PSI!!!! Why would they put that much air in a tire rated at 35 PSI? I stopped at Discount Tire so they could put the appropriate PSI in my tires.

I was offended that my receipt stated I was 6,000 miles over for an oil change. I have a monitor that tells me when to change the oil. My car is 10 years old and I've had no problems using the monitor.

I will be reluctant to go back there for service; however, I will give them another chance based on past service and location. Maybe it was just a new employee ...

EA
Eric A.
Texas
Chevrolet Tahoe
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/16/2018 Category: Service
Eric said the work seems to be fine.
This review was collected via phone interview by Customer Research Inc.

TD
Terry D.
Texas
Nissan Versa
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2018 Category: Service
Spoke with Jacqueline. She said the employees were very kind, explained everything to her, and they were good people.
This review was collected via phone interview by Customer Research Inc.

DH
David H.
Texas
Ford Police Interceptor
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/10/2018 Category: Service
David said the staff did a good job for a good price. They were great to work with.
This review was collected via phone interview by Customer Research Inc.

JF
James F.
Texas
Chevrolet Silverado SS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/09/2018 Category: Service
James said the staff treated him well. There were no hassles and no problems. He would like to thank them for all of their help.
This review was collected via phone interview by Customer Research Inc.

DM
Danielle M.
Texas
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2018 Category: Service
Danielle said the service was good.
This review was collected via phone interview by Customer Research Inc.

RS
Regan S.
Texas
Honda Accord Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/06/2018 Category: Service
Regan said the staff was really friendly, polite, and got the job done.
This review was collected via phone interview by Customer Research Inc.

OR
Omid R.
Texas
Nissan Sentra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/06/2018 Category: Service
Omid said this business does good service.
This review was collected via phone interview by Customer Research Inc.

BU
Brenda U.
Texas
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/05/2018 Category: Service
Brenda said the business had her oil change done in a timely manner.
This review was collected via phone interview by Customer Research Inc.

KM
Kirk M.
Texas
Chevrolet Silverado 1500
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/05/2018 Category: Service
Kirk said he and his family have been customers for a few years. Now, since the price increase, he may start doing his own oil changes.
This review was collected via phone interview by Customer Research Inc.

GR
Grace R.
Texas
Chrysler PT Cruiser
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/20/2018 Category: Service
Grace said it took awhile to get in, but the staff were really nice and took care of her.
This review was collected via phone interview by Customer Research Inc.

GR
Grace R.
Texas
Chrysler PT Cruiser
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/20/2018 Category: Service
Grace said it took awhile to get in, but the staff were really nice and took care of her.
This review was collected via phone interview by Customer Research Inc.

MN
Mike N.
Texas
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2018 Category: Service
Mike said the staff did what they were supposed to and he would recommend them.
This review was collected via phone interview by Customer Research Inc.

MN
Mike N.
Texas
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2018 Category: Service
Mike said the staff did what they were supposed to and he would recommend them.
This review was collected via phone interview by Customer Research Inc.

BM
Barry M.
Texas
Lexus GX 470
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2018 Category: Service
Barry said the business did a great job.
This review was collected via phone interview by Customer Research Inc.

SC
Steve C.
Texas
GMC Yukon XL
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/05/2018 Category: Service
Steve said the staff did a good job with servicing his vehicle.
This review was collected via phone interview by Customer Research Inc.

SW
Shea W.
Texas
GMC Acadia
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/04/2018 Category: Service
Shea said he had no problems with this business.
This review was collected via phone interview by Customer Research Inc.

TF
Tomas F.
Texas
Oldsmobile Alero
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/04/2018 Category: Service
Spoke with Paula. She said everything went well with service to her vehicle at this business. She stated she appreciated their great customer service.
This review was collected via phone interview by Customer Research Inc.

MS
Mike S.
Texas
GMC Yukon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/03/2018 Category: Service
Mike said the staff was honest.
This review was collected via phone interview by Customer Research Inc.

DE
Doug E.
Texas
Ford Flex
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/03/2018 Category: Service
Doug said the service was excellent.
This review was collected via phone interview by Customer Research Inc.

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