Overview

Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5rating 4.74
4.7

(233 Reviews)

96% Would Recommend
Latest Review 8 days ago

Reviews


CH
Chris H.
Mc Leansboro, IL
Chevrolet Equinox
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
04/03/2019 Category: Service
Chris said there seemed to be a lack of communication between the staff and he felt he was overcharged. He also said the service provided seemed to take a long time to complete.
This review was collected via phone interview by Customer Research Inc.

JK
Jonathan K.
Alabama
Chevrolet Pickup
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
10/24/2018 Category: Service
Jonathan said the staff told him one price and then called him back with another price that was triple the amount.
This review was collected via phone interview by Customer Research Inc.

RA
Ron A.
Birmingham, AL
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
08/02/2018 Category: Service
Ron said he would recommend this facility.
This review was collected via phone interview by Customer Research Inc.

RD
Randy D.
Birmingham, AL
Land Rover LR3
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
07/03/2018 Category: Service
Randy said he feels everything was great, but he was overcharged by $200 on replacing the radiator. He has recommended this business, since.
This review was collected via phone interview by Customer Research Inc.

JS
Jeanette S.
Alabama
Jeep Patriot
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
05/23/2018 Category: Service
Jeanette said she had called several facilities to have a light looked at on her daughter's vehicle. No one could look at the vehicle until Wednesday or Thursday but this business. They took advantage of the situation. It should have only taken 2-3 minutes to diagnose the issue but they had her wait an hour. She was overcharged. She was never given a price quote. So, she is totally disappointed and would never go back.
This review was collected via phone interview by Customer Research Inc.

KT
Kelsey T.
Alabama
Jeep Cherokee
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
03/05/2018 Category: Service
Kelsey said the business didn't fix all the holes in the tire of her vehicle, and she had to get a brand new tire.
This review was collected via phone interview by Customer Research Inc.

DH
David H.
Adamsville, AL
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
02/03/2018
Way overpriced
Charged an outrageous price for the work he did on the truck. 300 $ for labor for installing a leveling kit.