99% Would Recommend
Latest Review 5 days ago
Gary M. on 02/16/2018
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Gary said he was hurting for a new battery. They came and jumped his vehicle and got it to the facility right away. The service was good and it was done in a timely fashion.
Vehicle: Ford Taurus
Category: Service
Service Date: 01/05/2018
Review Created: 02/16/2018
This review was collected via phone interview by Customer Research Inc.
Trae H. on 02/16/2018
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Trae said the work provided by the team was quick and easy.
Vehicle: GMC Sierra 1500
Category: Service
Service Date: 01/22/2018
Review Created: 02/16/2018
This review was collected via phone interview by Customer Research Inc.
Tamlyn A. on 02/14/2018
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Tamlyn said this facility always comes through for her, and has fair prices. The employees are quick and honest.
Vehicle: Nissan Frontier 4WD
Category: Service
Service Date: 01/31/2018
Review Created: 02/14/2018
This review was collected via phone interview by Customer Research Inc.
Rita d. on 02/14/2018
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Rita said the business is very good.
Vehicle: Jeep Liberty
Category: Service
Service Date: 02/12/2018
Review Created: 02/14/2018
This review was collected via phone interview by Customer Research Inc.
Arnold S. on 02/14/2018
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Arnold said his visit to this business was fine. They did the job that needed to be done. They do a good job.
Vehicle: Buick Lucerne
Category: Service
Service Date: 02/12/2018
Review Created: 02/14/2018
This review was collected via phone interview by Customer Research Inc.
Willett P. on 02/12/2018
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"Recent work on Pick Up truck."
Staff very professional and know their business. Explanations very clear. Prompt. Adhere to schedules. Have directed 3 others to your business.
Vehicle: Chevrolet Silverado 1500
Service Date: 02/09/2018
Review Created: 02/12/2018 11:17 AM
Steve W. on 02/07/2018
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"Dodge"
Was able to get loaner & was called when it was finished
Vehicle: Dodge Grand Caravan
Service Date: 02/05/2018
Review Created: 02/07/2018 03:01 PM
Michelle and Tom B. on 02/06/2018
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"Great service!"
Had a tire that was losing air. Got me in right away and fixed the leak!
Vehicle: Saturn Aura
Service Date: 02/05/2018
Review Created: 02/06/2018 07:47 PM
Ray T. on 02/06/2018
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Ray said he was referred by his family, and he would recommend this business to others.
Vehicle: Hyundai Santa Fe
Category: Service
Service Date: 01/05/2018
Review Created: 02/06/2018
This review was collected via phone interview by Customer Research Inc.
Tom C. on 02/05/2018
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Tom said this is a first class business that provides great service.
Vehicle: Chevrolet Impala
Category: Service
Service Date: 01/16/2018
Review Created: 02/05/2018
This review was collected via phone interview by Customer Research Inc.
Steve W. on 02/04/2018
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"Honda"
Got right in on same day I called
Vehicle: Honda Accord Sdn
Service Date: 01/31/2018
Review Created: 02/04/2018 08:41 AM
Randy and Theresa H. on 02/01/2018
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"In and Out"
Appreciate the great service!! Oil change was prompt and I was out the door within an hour.
Vehicle: Chrysler Town & Country
Service Date: 01/30/2018
Review Created: 02/01/2018 11:36 AM
Andrew B. on 02/01/2018
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Andrew said Steve is a friend of his and always treats him well.
Vehicle: Chevrolet Traverse
Category: Service
Service Date: 01/26/2018
Review Created: 02/01/2018
This review was collected via phone interview by Customer Research Inc.
Margaret M. on 01/26/2018
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Margaret said the service was great. The staff completed the work on her vehicle quickly and efficiently.
Vehicle: Chevrolet TrailBlazer
Category: Service
Service Date: 01/23/2018
Review Created: 01/26/2018
This review was collected via phone interview by Customer Research Inc.
Craig R. on 01/25/2018
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"Quality"
Many positive words apply to the staff at Helwig Auto. Helpful.Caring. Professional. They are a great service to our community.
Vehicle: Ford Ranger
Service Date: 01/23/2018
Review Created: 01/25/2018 01:35 AM
Dianne G. on 01/19/2018
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"Still Outstanding"
Customer since moving to Mt. Horeb /Verona area 3 1/2 yrs ago. I absolutely love Steve’s/Tracy’s dedication to honesty & thoroughness in their evaluation, repairs, & explanation of my Chevy/Ford trucks. Seriously considering bringing my Volvo XC 90 to them as well for servicing.
Vehicle: Ford F-150
Service Date: 01/18/2018
Review Created: 01/19/2018 08:18 PM
Steve Helwig & T., Owner at Helwig Auto Clinic responded on 01/23/2018

Dianne,
Thanks for the reveiw! We will help you in any way we can.
We certainly can service your Volvo XC 90. Look forward to seeing you again!
Steve. and The Team at Helwig Auto Clinic

Tyson M. on 01/13/2018
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Tyson said he would recommend this business for service.
Vehicle: Chevrolet Silverado SS
Category: Service
Service Date: 12/21/2017
Review Created: 01/13/2018
This review was collected via phone interview by Customer Research Inc.
Steve Helwig & T., Owner at Helwig Auto Clinic responded on 01/23/2018

Tyson, Thanks for taking the time for a phone review. Our goal is a 5 star rating from all of our customers, I was hoping to speak with you in person regarding why we scored so low with you. I hope we can do better next time!

The Team at Helwig Auto Clinic
Ron J. on 01/06/2018
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"Helwig Auto Clinic - Feels Just Like Friends and Family!"
From the minute I pull up to the front door at Helwig's I'm treated like a Friend and a Family member. I've always felt welcome and appreciated...and if my vehicle could talk, I'm sure that it would agree wholeheartedly!
Vehicle: Chevrolet Colorado
Service Date: 01/04/2018
Review Created: 01/06/2018 10:49 AM
Steve Helwig & T., Owner at Helwig Auto Clinic responded on 01/15/2018

Ron,
Thank You for the reveiw, we certainly appreciate it! We feel our customers are our friends. PS Your vehicle may be shy, but it really appreciates how well you car for it!

Have a fabulous day!
Steve, and The Team at Helwig Auto Clinic

Jean H. on 01/06/2018
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"good place"
I like that they explain thing in language I can understand.
Vehicle: Dodge Caravan
Service Date: 01/04/2018
Review Created: 01/06/2018 09:45 AM
Steve Helwig & T., Owner at Helwig Auto Clinic responded on 01/15/2018

Hi Jean,
Thank You for taking the time to submit a review, we really appreciate it! I am glad our crew takes the time to explain things for everyone, your comment reinforces the importance!

Have a great day!
Steve and The Team at Helwig Auto Clinic

Conrad A. on 01/04/2018
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Conrad said this business was very good. They were great. He had two vehicles that would not start. Steve arrived in ten minutes. Not only did he fix the problem, he explained everything. He did nothing wrong.
Vehicle: Toyota Prius
Category: Service
Service Date: 01/02/2018
Review Created: 01/04/2018
This review was collected via phone interview by Customer Research Inc.
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