Overview

Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93

368 Reviews

99% Would Recommend
Latest Review 12 days ago

Reviews


HM
Heather M.
Black Earth, WI
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Heather said the service at this business was very fast and the staff were very friendly. They met her needs really quick.
This review was collected via phone interview by Customer Research Inc.

TF
Tim and Susan F.
Mount Horeb, WI
Toyota Sienna
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/04/2018
Great service, communication lacking
The service we have received at Helwig is great and the prices seem reasonable. Our only complaint is that they are terrible about communication! Several times we've had a vehicle there (dropped off the night before) and not received a call from them all day to let us know what was going on. Then we called and found out they needed to keep the vehicle another day which wasn't necessarily unreasonable but we wouldn't have found out without initiating the contact ourselves. When we do actually speak with someone they're great about giving us all the details but I feel they should be more on top of making us aware of what's going on with our vehicle.

DF
Deb F.
Blue Mounds, WI
Ford Fusion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2018 Category: Service
Deb said her service was easy to schedule. She was able to get her vehicle in when she needed. The work was done as requested.
This review was collected via phone interview by Customer Research Inc.

BL
Ben L.
Mount Horeb, WI
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2018 Category: Service
Ben said this business told him exactly what they were doing and provided him a good price for what they did.
This review was collected via phone interview by Customer Research Inc.

CM
Corina M.
Shiocton, WI
Pontiac G6
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018 Category: Service
Corina said they were able to fix her vehicle in a timely manner.
This review was collected via phone interview by Customer Research Inc.

RJ
Ron J.
Mount Horeb, WI
Chevrolet Colorado
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2018
Super Service!
A great job done by a great team at a great price. Sounds great to me!

LR
Lucas R.
Mount Horeb, WI
Honda Accord Cpe
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/23/2018 Category: Service
Lucas said the business always gets him in right away. He also said they supply him with a rental vehicle when he needed one, and the business does good work.
This review was collected via phone interview by Customer Research Inc.

JA
John A.
Blue Mounds, WI
Dodge Journey
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/21/2018 Category: Service
John said the staff did a great job.
This review was collected via phone interview by Customer Research Inc.

RT
Ray T.
Mount Horeb, WI
Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Ray said he has been satisfied.
This review was collected via phone interview by Customer Research Inc.

BS
Bob S.
Mount Horeb, WI
GMC Acadia
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Bob said the staff do a good job of taking very good care of them.
This review was collected via phone interview by Customer Research Inc.

DH
David H.
Mount Horeb, WI
Chevrolet Equinox
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018
Responsive
Dropped off car with tire problem. Quick diagnosis and repair.

DT
Dede T.
Mount Horeb, WI
Jeep Renegade
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Dede said Steve is awesome.
This review was collected via phone interview by Customer Research Inc.

JO
John O.
Barneveld, WI
Ford Focus
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/10/2018 Category: Service
John said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

TP
Todd P.
Barneveld, WI
Pontiac GTO
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
Todd said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

SH
Sharon H.
Mount Horeb, WI
Dodge Neon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2018 Category: Service
Sharon said the business is very good at providing vehicle maintenance.
This review was collected via phone interview by Customer Research Inc.
Steve Helwig & T., Owner from Helwig Auto Clinic responded on 06/28/2018

Sharon,
Thanks for bringing your vehicle to us for service!
Steve, and The Team at Helwig Auto Clinic


RG
Ryan G.
Verona, WI
Ford Police Interceptor
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2018 Category: Service
Ryan said the business took good care of him and did really good work.
This review was collected via phone interview by Customer Research Inc.
Steve Helwig & T., Owner from Helwig Auto Clinic responded on 06/28/2018

Hi Ryan,
Thanks for the review, we appreciate you taking the time! We thank you for bringing your vehicles to us for service.
Have a great day! Steve and The Team at Helwig Auto Clinic


JD
James D.
Mount Horeb, WI
Chevrolet Malibu
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018
Fast and friendly
Helwig Auto Clinic were great. They were very friendly and quick with repairs.
Steve Helwig & T., Owner from Helwig Auto Clinic responded on 06/28/2018

Thank you for taking the time to give us a review, and we appreciate you bringing your vehicle to us for service!
Steve, and The Team at Helwig Auto Clinic


AJ
Andy J.
Blue Mounds, WI
Ford Edge
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Andy said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.
Steve Helwig & T., Owner from Helwig Auto Clinic responded on 06/28/2018

Andy,
Thanks for giving a review! We appreciate you taking the time,
Sincerely, Steve and The Team at Helwig Auto Clinic


EM
Emily M.
Blue Mounds, WI
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Emily said they were very straight forward and honest, with fair pricing. The staff was expedient.
This review was collected via phone interview by Customer Research Inc.

RB
Robert B.
Milwaukee, WI
Chevrolet S-10
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/14/2018
Fuel Pump replacement
Had to get my truck towed in while en-route to Cedar Rapids on a Thursday after noon, 6-7-18. The guys got a look at it, ran the tests and had the new parts ordered by Friday afternoon. By Monday at 2 pm, the truck was repaired and I was able to make it back to Milwaukee in time for the Brewers - Cubs game!

Good service, but I've learned in life, you typically get what you pay for.... buy cheap, buy twice! Don't think I'll have to do that with this repair, thanks guys! Steve and Tracey and their team took good care of it.

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