Overview

Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5rating 4.94

350 Reviews

99% Would Recommend
Latest Review 4 days ago

Reviews


EM
Emily M.
Blue Mounds, WI
Ford F-150
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Emily said they were very straight forward and honest, with fair pricing. The staff was expedient.
This review was collected via phone interview by Customer Research Inc.

RB
Robert B.
Milwaukee, WI
Chevrolet S-10
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/14/2018
Fuel Pump replacement
Had to get my truck towed in while en-route to Cedar Rapids on a Thursday after noon, 6-7-18. The guys got a look at it, ran the tests and had the new parts ordered by Friday afternoon. By Monday at 2 pm, the truck was repaired and I was able to make it back to Milwaukee in time for the Brewers - Cubs game!

Good service, but I've learned in life, you typically get what you pay for.... buy cheap, buy twice! Don't think I'll have to do that with this repair, thanks guys! Steve and Tracey and their team took good care of it.

RS
Rachel S.
Mount Horeb, WI
Honda CR-V
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
Rachel said the staff got her in on a very busy day and got her vehicle back to her within three hours which was pretty awesome.
This review was collected via phone interview by Customer Research Inc.

SC
Sharon C.
Barneveld, WI
Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2018 Category: Service
Sharon said the staff were honest and attentive. They talked her through what was going on with her vehicle. She stated she feels like the business is really kind, friendly, and informative.
This review was collected via phone interview by Customer Research Inc.

KG
Karla G.
Mount Horeb, WI
Subaru Outback
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2018 Category: Service
Karla said she gets good service at the business, and always has.
This review was collected via phone interview by Customer Research Inc.

JK
Jim K.
Mount Horeb, WI
Mitsubishi Eclipse
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/02/2018
Helwig Auto
We have used Helwig for several years and are always vert satisfied with the quality of their work.
They have been very good about providing an estimate up front and by having our cars ready on time.

Anonymous avatar
Verified Customer
Blue Mounds, WI
Dodge Nitro
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/23/2018
Great Service, but Expensive
The staff is always friendly and helpful. It is more expensive than other auto mechanics I have used in the past. The people at Helwig get 5 stars, the price when compared to others gets 2 stars. Over all score is 3.5 stars. If thy could work on lower price this would be a 5 star experience.

JO
Josh O.
Mount Horeb, WI
GMC Terrain
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Josh said the facility provided good service at a good price.
This review was collected via phone interview by Customer Research Inc.

TF
Tim F.
Blue Mounds, WI
Ford Fusion
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Spoke with Deb. She said the staff did what they said they would do in the time frame they said they would do it in.
This review was collected via phone interview by Customer Research Inc.

SE
Sara E.
Mount Horeb, WI
Ford Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2018 Category: Service
Sara said that the facility has always been good to them.
This review was collected via phone interview by Customer Research Inc.

RJ
Reggie J.
Black Earth, WI
Buick Lucerne
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Spoke with Reggie. She said the business is considerate. They did a good job and the price was right. She was comfortable with the service.
This review was collected via phone interview by Customer Research Inc.

ES
Ed S.
Mount Horeb, WI
Kia Sorento
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Spoke with Jean. She said she has never had any problems with repairs, the staff are friendly and the business has always done what she needs.
This review was collected via phone interview by Customer Research Inc.

JT
Jerry and Holly T.
Mount Horeb, WI
Jeep Grand Cherokee
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018
Great service! Trusted mechanics.
In this day and age, great customer service is pretty rare at times. Helwig Auto Clinic is the exception - staff are knowledgeable and friendly, good communication about your repairs and I absolutely trust the staff to tell me what my vehicle needs done - and what it doesn't. Highly recommend Helwig Auto Clinic.

GM
Gary M.
Mount Horeb, WI
Ford Taurus
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Service
Gary said the staff took his vehicle in as soon as he arrived. They figured out that the issue was not his motor sensor but actually another sensor that lacked oxygen. The service as quick. They changed the oil and moved his tires. He was really pleased with the service. They did not try to gouge him on they price. He could trust that they would do the best for him.
This review was collected via phone interview by Customer Research Inc.

CR
Craig R.
Blue Mounds, WI
Dodge Grand Caravan
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/13/2018
Great service
Friendly, quality service. They always do a great job for me.

LC
Leroy C.
New Glarus, WI
Nissan Rogue
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2018 Category: Service
Leroy said this business was very good.
This review was collected via phone interview by Customer Research Inc.

MJ
Mara J.
Mount Horeb, WI
Jeep Grand Cherokee
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/30/2018
Thanks!
Thank you for another job well done

DH
David H.
Mount Horeb, WI
Chevrolet Equinox
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/28/2018
Prompt and saved me a potentially costly repair
I brought in a used vehicle that I had just purchased with little advanced notice. Helwig inspected the vehicle and attempted to diagnose a steering system issue. They advised that I return the vehicle due to a possible defective rack and pinion. We took the vehicle back to the dealer who confirmed the bad part and replaced it at their expense. Our Helwig inspection cost $120 ($100 with coupon) and saved me over $1200.00 in potential repair costs.

Thank you.

JH
John and Rita H.
Mount Horeb, WI
Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2018
Always great service!!
I always recommend Helwig Auto Clinic to my friends. They are very knowledgeable and take excellent care of my vehicle.

BM
Brian M.
Mount Horeb, WI
Lincoln Mark LT
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2018 Category: Service
Brian said the business was able to get him a rental while his vehicle was in the facility, and that helped out a lot. The staff did a great job, and they were attentive. They were very professional and personable.
This review was collected via phone interview by Customer Research Inc.

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