Hensley Automotive Services - Buford


Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5rating 4.8

157 Reviews

98% Would Recommend
Latest Review about 1 year ago

Bryan W. on 01/14/2017
Recommended badge inactive Recommended
Verified badge inactive Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"High prices..."
Been going here for a while. Prices are higher than dealership in many cases. Required to pay diagnostic fees even when you go thru with the service. It may be time to look elsewhere for service of my vehicles.
Review Created: 01/14/2017 09:14 PM
Vaness B. on 07/07/2016
Verified badge inactive Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Hensley Auto Repair Service"
I went into this place expecting to be told that a lot of things needed to be fixed and done immediately, like everywhere else. Not the case. They told me what needed to be done, and when I was ready to just bring it back. Very impressed. They also fixed my tire 2 times and did not charge anything.
Service Date: 06/23/2016
Review Created: 07/07/2016 12:20 PM
TIMOTHY T. on 05/24/2015
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great friendly service and cheaper than the dealer"
I had my 2002 Lexus SC430 services at Hensley's on multiple occasions. I will be changing all my car maintenance to them including tires. I will also have my 2006 Lexus RX400H,, 2003 Honda Accord and 1988 Chevy Silverado service there too.
Vehicle: Lexus SC 430
Service Date: 05/19/2015
Review Created: 05/24/2015 03:02 AM
Tracie M. on 05/19/2015
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Tracie said she really appreciates all the trouble they went through because she has an older model vehicle. The parts are very hard to find but her mechanic would not give up until it was done right. He went over and beyond the call of duty
Vehicle: Chevrolet Corvette
Category: Service
Service Date: 05/16/2015
Review Created: 05/19/2015
This review was collected via phone interview by Customer Research Inc.
Stephen H. on 05/19/2015
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Stephen said they were kind and courteous. The service was fast.
Vehicle: Hyundai Elantra
Category: Service
Service Date: 05/16/2015
Review Created: 05/19/2015
This review was collected via phone interview by Customer Research Inc.
Brenda K. on 05/19/2015
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Brenda said this business is honest and great. She is so happy she found them.
Vehicle: GMC Savana
Category: Service
Service Date: 04/17/2015
Review Created: 05/19/2015
This review was collected via phone interview by Customer Research Inc.
Gui G. on 05/14/2015
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Gui said this business did a pretty good job. They are knowledgeable about vehicles and notified him to let him know what was going on. He was satisfied with that.
Vehicle: Chevrolet Blazer
Category: Service
Service Date: 05/08/2015
Review Created: 05/14/2015
This review was collected via phone interview by Customer Research Inc.
Mary B. on 05/13/2015
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Mary said this business is knowledgeable, friendly and has a clean place to wait. She also mentioned that they have good prices.
Vehicle: Chevrolet Suburban
Category: Service
Service Date: 05/09/2015
Review Created: 05/13/2015
This review was collected via phone interview by Customer Research Inc.
Jonathan M. on 05/09/2015
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jonathan said this business was pretty friendly and good.
Vehicle: Ford Mustang
Category: Service
Service Date: 05/06/2015
Review Created: 05/09/2015
This review was collected via phone interview by Customer Research Inc.
Emily N. on 05/07/2015
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Emily said the service at this business was great and fast.
Vehicle: Dodge Grand Caravan
Category: Service
Service Date: 05/04/2015
Review Created: 05/07/2015
This review was collected via phone interview by Customer Research Inc.
PATSY W. on 05/04/2015
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Wonderful service."
Very pleased with my repairs. Great customer service. Very honest people. I will always use them when I need service on my Pathfinder.
Vehicle: Nissan Pathfinder
Service Date: 04/29/2015
Review Created: 05/04/2015 05:52 AM
SCOTT B. on 05/03/2015
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"friendly"
Quicl service
Vehicle: Ford Explorer Sport Trac
Service Date: 04/11/2015
Review Created: 05/03/2015 02:31 PM
RAYMOND E. on 05/01/2015
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Recent Repair"
I have been a loyal customer for 10 years. I drive further now but wouldn't have it any other way. My greatest compliment is I am always confident repairs are done that are needed and not add ons because I simply don't know myself.
Vehicle: Pontiac Firebird
Service Date: 04/29/2015
Review Created: 05/01/2015 01:59 AM
JOHN S. on 04/23/2015
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service Fast"
Never a problem with Hensley! I recommend them for fast reasonably priced automotive service.
Vehicle: Ford Pickup
Service Date: 04/21/2015
Review Created: 04/23/2015 06:16 AM
Dana P. on 04/21/2015
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Dana's husband. He said this business was helpful and knowledgeable, and they had good communication.
Vehicle: GMC Sierra Classic
Category: Service
Service Date: 04/10/2015
Review Created: 04/21/2015
This review was collected via phone interview by Customer Research Inc.
LUANN B. on 04/20/2015
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"They listen to my problem."
They were very helpful and honest about what I did not need.So glad I found a place that will take care of my car.
Vehicle: Chrysler PT Cruiser
Service Date: 04/18/2015
Review Created: 04/20/2015 01:28 PM
Ken H. at Hensley Automotive Services - Buford responded on 04/21/2015

Luann,
  I am so happy you are pleased with our service. We strive to be the best and most honest repair facility possible. We are here to help you whenever you need us!

-Mike Trippany

KYLE C. on 04/20/2015
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Convenient, quality work, informative."
These guys do excellent work and provide you with the best customer service.
Vehicle: Ford Pickup
Service Date: 04/18/2015
Review Created: 04/20/2015 04:18 AM
Nathan F. on 04/16/2015
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Nathan said he likes this business. They are an honest facility which is harder and harder to find. He stated he has been going there for a couple of years. They are willing to work with the customer and able to get the job done. He said they are always a pleasure to deal with.
Vehicle: Hummer H3
Category: Service
Service Date: 04/11/2015
Review Created: 04/16/2015
This review was collected via phone interview by Customer Research Inc.
Brandy M. on 04/09/2015
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Brandy said that this business provides great service. She said that they are dependable and honest.
Vehicle: Dodge Dakota
Category: Service
Service Date: 04/02/2015
Review Created: 04/09/2015
This review was collected via phone interview by Customer Research Inc.
Sheila D. on 04/08/2015
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Sheila said they are very efficient and they are nice and helpful.
Vehicle: Volkswagen CC
Category: Service
Service Date: 03/25/2015
Review Created: 04/08/2015
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 157 in total