Overview

Overall Rating 4.59/5Overall Rating 4.59/5Overall Rating 4.59/5Overall Rating 4.59/5rating 4.59

1512 Reviews

ReScore Reviews™ (17)

ReScore
Overall Rating 4.2352965/5Overall Rating 4.2352965/5Overall Rating 4.2352965/5Overall Rating 4.2352965/5rating 4.2352965
Original
Overall Rating 2.35294/5Overall Rating 2.35294/5rating 2.35294rating 2.35294rating 2.35294
93% Would Recommend
100% Business Response
Latest Review 4 days ago

Reviews


MH
Mark H.
Oxford, MA
2013 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2019 Category: Service
Awsome
Great service!!!
MATT C. from Herb Chambers Hyundai of Auburn responded on 06/17/2019

Thank you for coming in for service and taking the time to fill out the review. Happy our team was able to provide you with excellent service!

Matthew Carney
Service Manager
508.832.9990


TS
Thomas S.
Worcester, MA
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2019 Category: Service
5
Customer service and the work was excellent.
MATT C. from Herb Chambers Hyundai of Auburn responded on 06/15/2019

Thank you for coming in for service and taking the time to fill out the review. Happy our team was able to provide you with excellent service!

Matthew Carney
Service Manager
508.832.9990


CR
Christina R.
Rochdale, MA
2018 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2019 Category: Service
Service is good. Waiting is minimal. Facility is clean.
The new service guy in Auburn was very nice...prompt and knowledgeable as well.
MATT C. from Herb Chambers Hyundai of Auburn responded on 06/15/2019

Thank you for coming in for service and taking the time to fill out the review. Happy our team was able to provide you with excellent service!

Matthew Carney
Service Manager
508.832.9990


PP
Patricia P.
Auburn, MA
2013 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2019 Category: Service
great place
always great service
MATT C. from Herb Chambers Hyundai of Auburn responded on 06/15/2019

Thank you for coming in for service and taking the time to fill out the review. Happy our team was able to provide you with excellent service!

Matthew Carney
Service Manager
508.832.9990


BS
Beth S.
Uxbridge, MA
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2019 Category: Service
Oil change
They do an excellent job and are very thorough
MATT C. from Herb Chambers Hyundai of Auburn responded on 06/15/2019

Thank you for coming in for service and taking the time to fill out the review. Happy our team was able to provide you with excellent service!

Matthew Carney
Service Manager
508.832.9990


Verified Customer
Thompson, CT
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2019 Category: Service
Oil change
Excellent service
MATT C. from Herb Chambers Hyundai of Auburn responded on 06/14/2019

Thank you for coming in for service and taking the time to fill out the review. Happy our team was able to provide you with excellent service!

Matthew Carney
Service Manager
508.832.9990


VR
Vicentico R.
Dudley, MA
2019 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2019 Category: Service
Outstanding
It is actually enjoyable to bring my car to this dealership's service department. Opens wicked early and they dispatch your issue in a timely fashion. Afterwards very explicit in the manner that the issue was handled and how to avoid it or prevent it in the future. Go Matt.
MATT C. from Herb Chambers Hyundai of Auburn responded on 06/13/2019

Thank you for coming in for service and taking the time to fill out the review. Happy our team was able to provide you with excellent service!

Matthew Carney
Service Manager
508.832.9990


RM
Raymond M.
Webster, MA
2018 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/12/2019 Category: Service
Ray M
Nothing further.
MATT C. from Herb Chambers Hyundai of Auburn responded on 06/12/2019

Thank you for coming in for service and taking the time to fill out the review.

Matthew Carney
Service Manager
508.832.9990


Verified Customer
Worcester, MA
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/12/2019 Category: Service
Oil Change
Timely service
MATT C. from Herb Chambers Hyundai of Auburn responded on 06/12/2019

Thank you for coming in for service and taking the time to fill out the review. Let us know how we can earn that last star! 

Matthew Carney
Service Manager
508.832.9990


Verified Customer
North Grafton, MA
2017 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/11/2019 Category: Service
Gone here a long time. 🤪😄😄😄😄😄😄
Gone here a long time
MATT C. from Herb Chambers Hyundai of Auburn responded on 06/12/2019

Thank you for coming in for service and taking the time to fill out the review.

Matthew Carney
Service Manager
508.832.9990


TS
Tex S.
Hardwick, MA
2009 Hyundai Azera
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/10/2019 Category: Service
cleanliness and promptness
Fine.
MATT C. from Herb Chambers Hyundai of Auburn responded on 06/11/2019

Thank you for coming in for service and taking the time to fill out the review.

Matthew Carney
Service Manager
508.832.9990


RL
Robert L.
Worcester, MA
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2019 Category: Service
The help was outstanding
You guys were prompt with my repairs I really appreciate it.
MATT C. from Herb Chambers Hyundai of Auburn responded on 06/06/2019

Thank you for coming in for service and taking the time to fill out the review. Happy our team was able to provide you with excellent service!

Matthew Carney
Service Manager
508.832.9990


SI
Sergey I.
Shrewsbury, MA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2019 Category: Service
Service Elantra 30000 miles in the Hyundai of Auburn,MA
Thank for your professional and high quality service.
Sincerely,
Sergey
MATT C. from Herb Chambers Hyundai of Auburn responded on 06/05/2019

Thank you for coming in for service and taking the time to fill out the review. Happy our team was able to provide you with excellent service!

Matthew Carney
Service Manager
508.832.9990


LD
Loralee D.
Charlton, MA
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2019 Category: Service
Great service
Liked the early service time
MATT C. from Herb Chambers Hyundai of Auburn responded on 06/04/2019

Thank you for coming in for service and taking the time to fill out the review. Happy our team was able to provide you with excellent service!

Matthew Carney
Service Manager
508.832.9990


Verified Customer
Charlton, MA
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/29/2019 Category: Service
Great Service
The oil change and tire rotation was done within the time they said it would be. They washed and vacuumed the car. They answered all my questions and the people were very courteous.
MATT C. from Herb Chambers Hyundai of Auburn responded on 05/30/2019

Thank you for coming in for service and taking the time to fill out the review. Happy our team was able to provide you with excellent service!

Matthew Carney
Service Manager
508.832.9990


Verified Customer
Auburn, MA
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/29/2019 Category: Service
They listen....
I was scheduled for standard maintenance and also brought up a new question once I arrived. They looked into it right away and fixed it for me.
MATT C. from Herb Chambers Hyundai of Auburn responded on 05/29/2019

Thank you for coming in for service and taking the time to fill out the review. Happy our team was able to provide you with excellent service!

Matthew Carney
Service Manager
508.832.9990


MG
Michael G.
Auburn, MA
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/28/2019 Category: Service
Good experience here
I brought my Tucson in for service recently, and was very pleased. I was greeted with a smile, the service was prompt, very reasonable, and they gave me a concise summary of the work that was done.
MATT C. from Herb Chambers Hyundai of Auburn responded on 05/29/2019

Thank you for coming in for service and taking the time to fill out the review. Happy our team was able to provide you with excellent service!

Matthew Carney
Service Manager
508.832.9990


AM
Alison M.
North Brookfield, MA
2013 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/28/2019 Category: Service
Great Experience
I always go to Herb Chambers Hyundai of Auburn, highly recommended!
MATT C. from Herb Chambers Hyundai of Auburn responded on 05/28/2019

Thank you for coming in for service and taking the time to fill out the review. Happy our team was able to provide you with excellent service!

Matthew Carney
Service Manager
508.832.9990


RS
Roy S.
Shrewsbury, MA
2018 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/28/2019 Category: Service
Vehicle Service
The communication and timing were above average.
MATT C. from Herb Chambers Hyundai of Auburn responded on 05/28/2019

Thank you for coming in for service and taking the time to fill out the review. Let us know how we can earn that last star!

Matthew Carney
Service Manager
508.832.9990


Verified Customer
Brimfield, MA
2008 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2019 Category: Service
Alternator Replacement
I recently had my car towed to Herb Chambers to replace the alternator. They handled the job really well and I was able to pick up the car the next day.
MATT C. from Herb Chambers Hyundai of Auburn responded on 05/25/2019

Thank you for coming in for service and taking the time to fill out the review. Happy our team was able to provide you with excellent service!

Matthew Carney
Service Manager
508.832.9990