Herb Chambers Hyundai of Auburn

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508-832-9990
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Overview

Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6

(1,904 Reviews)
5 star
78%
4 star
13%
3 star
4%
2 star
2%
1 star
2%

ReScore Reviews™ (21)

ReScore
Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
Original
Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5
93% Would Recommend
100% Business Response
Latest Review 1 day ago

Reviews

Verified Customer
Auburn, MA
2020 Hyundai Palisade
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2021 Category: Service
Great
Service is always great !
Recommended
PF
Peter F.
Charlton, MA
2020 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2021 Category: Service
Santa fe
Oil change and car wash was quick. Was told there was a software update that needed to done at no charge. I did not know.
Was happy to see they were on top of things.
Recommended
MATT C. from Herb Chambers Hyundai of Auburn responded on 04/17/2021

Thank you for coming in for service and taking the time to fill out the review. Happy our team was able to provide you with excellent service!

Matthew Carney
Service Manager
508.832.9990

 

Verified Customer
North Brookfield, MA
2013 Hyundai Elantra Gt
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2021 Category: Service
Great service!
The team is excellent and I trust them.
Recommended
MATT C. from Herb Chambers Hyundai of Auburn responded on 04/10/2021

Thank you for coming in for service and taking the time to fill out the review. Happy our team was able to provide you with excellent service!

Matthew Carney
Service Manager
508.832.9990

RC
Richard C.
Dudley, MA
2018 Hyundai Tucson
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/09/2021 Category: Service
Recall experience
Assume work required was completed really have no way of knowing for sure. Staff was courteous and seemed knowledgeable.
Recommended
Verified Customer
Worcester, MA
2018 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/05/2021 Category: Service
Recall completed. !
I need early morning appointments and i can usually get them.
Recommended
MATT C. from Herb Chambers Hyundai of Auburn responded on 04/10/2021

Thank you for coming in for service and taking the time to fill out the review. Happy our team was able to provide you with excellent service!

Matthew Carney
Service Manager
508.832.9990

TM
Thomas M.
Worcester, MA
2019 Hyundai Kona
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2021 Category: Service
always respectable work.
I don't have negative things to say about the maintenance work. everything great!
Recommended
MATT C. from Herb Chambers Hyundai of Auburn responded on 04/10/2021

Thank you for coming in for service and taking the time to fill out the review. Happy our team was able to provide you with excellent service!

Matthew Carney
Service Manager
508.832.9990

Verified Customer
Worcester, MA
2018 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2021 Category: Service
Great service
Great service
Recommended
MATT C. from Herb Chambers Hyundai of Auburn responded on 03/31/2021

Thank you for coming in for service and taking the time to fill out the review. Happy our team was able to provide you with excellent service!

Matthew Carney
Service Manager
508.832.9990

AB
Ann B.
Dudley, MA
2019 Hyundai Kona
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2021 Category: Service
Wonderful service
Went in for an oil change, from setting up the appointment to driving home was one of the best experiences I have had with a dealership. Car vacuumed and washed before getting my keys back.
Recommended
MATT C. from Herb Chambers Hyundai of Auburn responded on 03/29/2021

Thank you for coming in for service and taking the time to fill out the review. Happy our team was able to provide you with excellent service!

Matthew Carney
Service Manager
508.832.9990

Verified Customer
Worcester, MA
2020 Hyundai Sonata
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/20/2021 Category: Service
It’s ok
Having issues with remote start that the dealership sent out to be installed. Has never worked right. Was told to call Sun n sound to have them check it.
PM
Patricia M.
Millbury, MA
2019 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2021 Category: Service
Friendly, low pressure and knowledgeable sales staff
We have purchased three vehicles through this dealership. Sam was our sales contact for each transaction. He goes above and beyond to locate the precise vehicle that you are looking for and is highly attentive in a low pressure manner.
Recommended
MG
Michael G.
Auburn, MA
2018 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2021 Category: Service
Very pleased
I purchased my car from this dealership and have it serviced there. The service has been excellent, the personnel I have encountered are all knowledgeable and friendly, and the costs have been reasonable.
Recommended
MATT C. from Herb Chambers Hyundai of Auburn responded on 03/19/2021

Thank you for coming in for service and taking the time to fill out the review. Happy our team was able to provide you with excellent service!

Matthew Carney
Service Manager
508.832.9990

Verified Customer
Shrewsbury, MA
2021 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/09/2021 Category: Service
Great Service
Great service
Recommended
MATT C. from Herb Chambers Hyundai of Auburn responded on 03/10/2021

Thank you for coming in for service and taking the time to fill out the review. Happy our team was able to provide you with excellent service!

Matthew Carney
Service Manager
508.832.9990

MO
Michael O.
North Grosvenordale, CT
2020 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2021 Category: Service
5 stars
Ease of online appointments.
Timely manner my vehicle was complete.
Mike
Recommended
MATT C. from Herb Chambers Hyundai of Auburn responded on 03/08/2021

Thank you for coming in for service and taking the time to fill out the review. Happy our team was able to provide you with excellent service!

Matthew Carney
Service Manager
508.832.9990

DI
Donald I.
Worcester, MA
2013 Hyundai Veloster
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2021 Category: Service
Outstandingly, reasonably priced service.
Always a fast and efficient service visit. Matt Carney the service manager is great.
Recommended
MATT C. from Herb Chambers Hyundai of Auburn responded on 03/06/2021

Thank you for the kind words! You're one of our best customers, I'm alway here to help. Thank you again!

Matthew Carney
Service Manager
508.832.9990

Verified Customer
Oxford, MA
2015 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/01/2021 Category: Service
great staff
Thanks for all the help getting my son's car back on the road. You guy's are the best!
Recommended
MATT C. from Herb Chambers Hyundai of Auburn responded on 03/04/2021

Thank you for coming in for service and taking the time to fill out the review. Happy our team was able to provide you with excellent service!

Matthew Carney
Service Manager
508.832.9990