Overview

Overall Rating 4.58/5Overall Rating 4.58/5Overall Rating 4.58/5Overall Rating 4.58/5rating 4.58

1341 Reviews

ReScore Reviews™ (17)

ReScore
Overall Rating 4.2352965/5Overall Rating 4.2352965/5Overall Rating 4.2352965/5Overall Rating 4.2352965/5rating 4.2352965
Original
Overall Rating 2.35294/5Overall Rating 2.35294/5rating 2.35294rating 2.35294rating 2.35294
92% Would Recommend
100% Business Response
Latest Review about 20 hours ago

Reviews


SD
Susan D.
Boxborough, MA
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
My service manager applied a coupon to my bill without being asked!
My service manager applied a coupon to my bill without being asked!
MATT C. from Herb Chambers Hyundai of Auburn responded on 01/16/2019

Thank you for coming in for service and taking the time to fill out the review. Happy our team was able to provide you with excellent service!

Matthew Carney
Service Manager
508.832.9990


RS
Robert S.
Worcester, MA
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Great people
Everyone one you encounter is great
MATT C. from Herb Chambers Hyundai of Auburn responded on 01/16/2019

Thank you for coming in for service and taking the time to fill out the review. Happy our team was able to provide you with excellent service!

Matthew Carney
Service Manager
508.832.9990


Verified Customer
Auburn, MA
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2019 Category: Service
Efficient, friendly service
All that is needed, in a timely manner. Personable service reps.
MATT C. from Herb Chambers Hyundai of Auburn responded on 01/16/2019

Thank you for coming in for service and taking the time to fill out the review. Happy our team was able to provide you with excellent service!

Matthew Carney
Service Manager
508.832.9990


DK
Donna K.
Quinebaug, CT
2018 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2019 Category: Service
Great service
Karla was knowledgeable, helpful and friendly. The car was serviced in a timely fashion and was even washed and vacuumed.👍👍👍 The price was very reasonable as well.
MATT C. from Herb Chambers Hyundai of Auburn responded on 01/16/2019

Thank you for coming in for service and taking the time to fill out the review. Happy our team was able to provide you with excellent service!

Matthew Carney
Service Manager
508.832.9990


TB
Theresa B.
North Grosvenordale, CT
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2019 Category: Service
review of first service
everyone was very helpful
MATT C. from Herb Chambers Hyundai of Auburn responded on 01/16/2019

Thank you for coming in for service and taking the time to fill out the review. Happy our team was able to provide you with excellent service!

Matthew Carney
Service Manager
508.832.9990


YW
Yigong W.
Rutland, MA
2016 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/13/2019 Category: Service
Good service
Good service
MATT C. from Herb Chambers Hyundai of Auburn responded on 01/14/2019

Thank you for coming in for service and taking the time to fill out the review. Let us know how we can earn that last star! 

Matthew Carney
Service Manager
508.832.9990


Verified Customer
Worcester, MA
2010 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/12/2019 Category: Service
Pleasant employees
The friendly professional way the employees treated me made getting my car fixed easier
MATT C. from Herb Chambers Hyundai of Auburn responded on 01/12/2019

Thank you for coming in for service and taking the time to fill out the review. Happy our team was able to provide you with excellent service!

Matthew Carney
Service Manager
508.832.9990


VA
Virginia A.
Brimfield, MA
2010 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/12/2019 Category: Service
All Good
Fast Service
MATT C. from Herb Chambers Hyundai of Auburn responded on 01/12/2019

Thank you for coming in for service and taking the time to fill out the review. Happy our team was able to provide you with excellent service!

Matthew Carney
Service Manager
508.832.9990


Verified Customer
Stow, MA
2008 Hyundai Veracruz
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019 Category: Service
Service Appointment
Routine maintenance completed promptly. Service Manager identified items needing to be addressed at next service appointment.
MATT C. from Herb Chambers Hyundai of Auburn responded on 01/12/2019

Thank you for coming in for service and taking the time to fill out the review. Happy our team was able to provide you with excellent service!

Matthew Carney
Service Manager
508.832.9990


PG
Paula G.
Whitinsville, MA
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2019 Category: Service
So easy
Very easy to set up appt and the entire process was easy. The price was very reasonable
MATT C. from Herb Chambers Hyundai of Auburn responded on 01/10/2019

Thank you for coming in for service and taking the time to fill out the review. Happy our team was able to provide you with excellent service!

Matthew Carney
Service Manager
508.832.9990


ID
Irene D.
Worcester, MA
2008 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2019 Category: Service
Been going there for 10 years, never had a problem. Always treated very well.
same as above
MATT C. from Herb Chambers Hyundai of Auburn responded on 01/10/2019

Thank you for coming in for service and taking the time to fill out the review. Happy our team was able to provide you with excellent service!

Matthew Carney
Service Manager
508.832.9990


AW
Andrew W.
Worcester, MA
2012 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2019 Category: Service
Fast Reliable Service
The Service began promptly. Was finished with the car wash in under an hour! Great Service!
MATT C. from Herb Chambers Hyundai of Auburn responded on 01/09/2019

Thank you for coming in for service and taking the time to fill out the review. Happy our team was able to provide you with excellent service!

Matthew Carney
Service Manager
508.832.9990


MM
Mackenzie M.
Hudson, MA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/07/2019 Category: Service
Oil change / check engine light
Had a check engine light come on, called to have it looked at and they took me that day. Got the car checked out, everything was fine, got an oil change and was out in an hour. Great service.
MATT C. from Herb Chambers Hyundai of Auburn responded on 01/07/2019

Thank you for coming in for service and taking the time to fill out the review. Happy our team was able to provide you with excellent service!

Matthew Carney
Service Manager
508.832.9990


JD
Joseph D.
Sturbridge, MA
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/07/2019 Category: Service
Always a pleasure
Nice waiting area. Friendly staff.
MATT C. from Herb Chambers Hyundai of Auburn responded on 01/07/2019

Thank you for coming in for service and taking the time to fill out the review. Happy our team was able to provide you with excellent service!

Matthew Carney
Service Manager
508.832.9990


TK
Thomas K.
Auburn, MA
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/06/2019 Category: Service
Service
Great sales people
MATT C. from Herb Chambers Hyundai of Auburn responded on 01/07/2019

Thank you for coming in for service and taking the time to fill out the review. Happy our team was able to provide you with excellent service!

Matthew Carney
Service Manager
508.832.9990


MR
Marsha R.
Dudley, MA
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/05/2019 Category: Service
Hyundai owner of 7 vehicals thru the years
always polite and friendly
MATT C. from Herb Chambers Hyundai of Auburn responded on 01/05/2019

Thank you for coming in for service and taking the time to fill out the review. Happy our team was able to provide you with excellent service!

Matthew Carney
Service Manager
508.832.9990


ML
Maureen L.
Auburn, MA
2018 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/03/2019 Category: Service
I blew a tire on Christmas.
I brought it in next day and they repaired it very quickly. I was responsible for the payment. They insisted I must have hit a pothole or curb, which I don't remember in my brand new car. Anyway the repair was done quickly.
MATT C. from Herb Chambers Hyundai of Auburn responded on 01/05/2019

Thank you for coming in for service and taking the time to fill out the review. 

Matthew Carney
Service Manager
508.832.9990


Verified Customer
Webster, MA
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/31/2018 Category: Service
Service
Friendly, Pleasant and Courteous Staff
MATT C. from Herb Chambers Hyundai of Auburn responded on 01/02/2019

Thank you for coming in for service and taking the time to fill out the review. Happy our team was able to provide you with excellent service!

Matthew Carney
Service Manager
508.832.9990


JF
J F.
Leominster, MA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/31/2018
Great service
Best service I've ever had
MATT C. from Herb Chambers Hyundai of Auburn responded on 01/02/2019

Thank you for coming in for service and taking the time to fill out the review. Happy our team was able to provide you with excellent service!

Matthew Carney
Service Manager
508.832.9990


KM
K M.
Southbridge, MA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/31/2018
Fast service
Great fast service everytime i go in for maintenance!
MATT C. from Herb Chambers Hyundai of Auburn responded on 01/02/2019

Thank you for coming in for service and taking the time to fill out the review. Happy our team was able to provide you with excellent service!

Matthew Carney
Service Manager
508.832.9990