Herb Chambers Hyundai of Auburn

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508-832-9990
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Overview

Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6

(1,806 Reviews)
5 star
77%
4 star
13%
3 star
4%
2 star
2%
1 star
2%

ReScore Reviews™ (18)

ReScore
Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
Original
Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5
93% Would Recommend
100% Business Response
Latest Review about 13 hours ago

Reviews

Verified Customer
Paxton, MA
2020 Hyundai Kona
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/03/2020 Category: Service
Oil change
Fast service for last min.
Recommended
MATT C. from Herb Chambers Hyundai of Auburn responded on 07/03/2020

Thank you for coming in for service and taking the time to fill out the review. Happy our team was able to provide you with excellent service!

Matthew Carney
Service Manager
508.832.9990

Verified Customer
Worcester, MA
2020 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2020 Category: Service
Amazing oil change
With the pandemic going on, Hyundai really took extra steps to make sure my car and was clean and change, took the extra time and caution. Thank you.
Recommended
MATT C. from Herb Chambers Hyundai of Auburn responded on 07/02/2020

Thank you for coming in for service and taking the time to fill out the review. Happy our team was able to provide you with excellent service!

Matthew Carney
Service Manager
508.832.9990

HC
Helena C.
Worcester, MA
2016 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2020 Category: Service
great service
fast and great service
Recommended
MATT C. from Herb Chambers Hyundai of Auburn responded on 06/30/2020

Thank you for coming in for service and taking the time to fill out the review. Happy our team was able to provide you with excellent service!

Matthew Carney
Service Manager
508.832.9990

HD
Herbert D.
Auburn, MA
2019 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/29/2020 Category: Service
oil change
good job
Recommended
MATT C. from Herb Chambers Hyundai of Auburn responded on 06/30/2020

Thank you for coming in for service and taking the time to fill out the review. Happy our team was able to provide you with excellent service!

Matthew Carney
Service Manager
508.832.9990

GM
George M.
Berlin, MA
2012 Hyundai Sonata Hybrid
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/29/2020 Category: Service
The People Make The Difference
I have been servicing my vehicle at Herb Chambers of Westborough since the day I bought it in 2012. I have always been treated with respect and the service people are knowledgeable and friendly. The Auburn dealership is a little out of the way, but I trust the service team so I will continue to service my vehicle at this dealership.
Recommended
MATT C. from Herb Chambers Hyundai of Auburn responded on 06/29/2020

Thank you for coming in for service and taking the time to fill out the review. Happy our team was able to provide you with excellent service!

Matthew Carney
Service Manager
508.832.9990

Verified Customer
Oxford, MA
2013 Hyundai Tucson
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/26/2020 Category: Service
Service dept is great
Was in and out in an hour
Recommended
MATT C. from Herb Chambers Hyundai of Auburn responded on 06/27/2020

Thank you for coming in for service and taking the time to fill out the review.

Matthew Carney
Service Manager
508.832.9990

DN
Dale N.
Charlton, MA
2018 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/26/2020 Category: Service
Efficient and professional I
I have been having my vehicle serviced here
For the past 18 months. They are friendly,professional and efficient. Recently I had an oil change, tire rotation and had the
Cabin filter changed and was out the door
In 45 minutes. I highly recommend them to
Every one.
Recommended
MATT C. from Herb Chambers Hyundai of Auburn responded on 06/27/2020

Thank you for coming in for service and taking the time to fill out the review. Happy our team was able to provide you with excellent service!

Matthew Carney
Service Manager
508.832.9990

Verified Customer
Worcester, MA
2016 Hyundai Sonata
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/25/2020 Category: Service
My Team
Love Auburn Hyundai! Always pleasant and super efficient. Keep it up!!!
Recommended
MATT C. from Herb Chambers Hyundai of Auburn responded on 06/27/2020

Thank you for coming in for service and taking the time to fill out the review.

Matthew Carney
Service Manager
508.832.9990

CP
Carole P.
South Barre, MA
2016 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/22/2020 Category: Service
Oil change
Very happy with service
Recommended
MATT C. from Herb Chambers Hyundai of Auburn responded on 06/24/2020

Thank you for coming in for service and taking the time to fill out the review. Happy our team was able to provide you with excellent service!

Matthew Carney
Service Manager
508.832.9990

RP
Roger P.
Millbury, MA
2017 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/20/2020 Category: Service
Great Service Dept.
Always had great service and Matt is always ready to help, answer any questions and do whatever he can for the customer. Would recommend this department to all.
Thank you for all that you do.
Recommended
MATT C. from Herb Chambers Hyundai of Auburn responded on 06/22/2020

Thank you for coming in for service and taking the time to fill out the review. Happy our team was able to provide you with excellent service!

Matthew Carney
Service Manager
508.832.9990

Verified Customer
Shrewsbury, MA
2018 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/20/2020 Category: Service
Excellent service
Upon arrival, a team member meets you and reviews your service needs. Quality work!
Recommended
MATT C. from Herb Chambers Hyundai of Auburn responded on 06/22/2020

Thank you for coming in for service and taking the time to fill out the review. Happy our team was able to provide you with excellent service!

Matthew Carney
Service Manager
508.832.9990

Verified Customer
Millbury, MA
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2020 Category: Service
Excellent service!
Fast and efficient service! Staff very friendly!
Recommended
MATT C. from Herb Chambers Hyundai of Auburn responded on 06/20/2020

Thank you for coming in for service and taking the time to fill out the review. Happy our team was able to provide you with excellent service!

Matthew Carney
Service Manager
508.832.9990

RG
Raymond G.
Webster, MA
2015 Hyundai Genesis
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2020 Category: Service
Very attentive
The service manager helped me. I went in with a minor issue and he took care of it so fast that I barely had time to tell my ride not to come. He also made it seem like my issue was the most important thing in his day.
Recommended
MATT C. from Herb Chambers Hyundai of Auburn responded on 06/08/2020

Thank you for coming in for service and taking the time to fill out the review. Happy our team was able to provide you with excellent service!

Matthew Carney
Service Manager
508.832.9990

SG
Stephen G.
Leicester, MA
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/04/2020 Category: Service
Great people, been going there for along time
Car buying here is always a pleasure especially when my sales person is Jeff Allen. Also, never had a problem dealing with the service dept.
Recommended
MATT C. from Herb Chambers Hyundai of Auburn responded on 06/05/2020

Thank you for coming in for service and taking the time to fill out the review. Happy our team was able to provide you with excellent service!

Matthew Carney
Service Manager
508.832.9990

Verified Customer
Thompson, CT
2018 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/25/2020 Category: Service
Service during pandemic
Auburn got me in when I wanted
Took care of my service promptly and safely
Recommended
MATT C. from Herb Chambers Hyundai of Auburn responded on 05/30/2020

Thank you for coming in for service and taking the time to fill out the review. Happy our team was able to provide you with excellent service!

Matthew Carney
Service Manager
508.832.9990