Herb Chambers Hyundai of Auburn

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508-832-9990
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Overview

Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6

(1,877 Reviews)
5 star
77%
4 star
13%
3 star
4%
2 star
2%
1 star
2%

ReScore Reviews™ (21)

ReScore
Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
Original
Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5
93% Would Recommend
100% Business Response
Latest Review 3 days ago

Reviews

RD
Rosane D.
Worcester, MA
2019 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/19/2021 Category: Service
Service
Their price is unbitable
Recommended
MATT C. from Herb Chambers Hyundai of Auburn responded on 01/20/2021

Thank you for coming in for service and taking the time to fill out the review. Happy our team was able to provide you with excellent service!

Matthew Carney
Service Manager
508.832.9990

Verified Customer
Shrewsbury, MA
2012 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/07/2021 Category: Service
Service
Repairs done on time
Recommended
MATT C. from Herb Chambers Hyundai of Auburn responded on 01/07/2021

Thank you for coming in for service and taking the time to fill out the review. Happy our team was able to provide you with excellent service!

Matthew Carney
Service Manager
508.832.9990

LW
Lynne W.
North Grafton, MA
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/05/2021 Category: Service
Great Service
Great Service, I was updated as my car was being worked on, very professional and great teamwork!
Recommended
MATT C. from Herb Chambers Hyundai of Auburn responded on 01/06/2021

Thank you for coming in for service and taking the time to fill out the review. Happy our team was able to provide you with excellent service!

Matthew Carney
Service Manager
508.832.9990

Verified Customer
Grafton, MA
2019 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/01/2021 Category: Service
Great Dealer
Great service
Recommended
MATT C. from Herb Chambers Hyundai of Auburn responded on 01/02/2021

Thank you for coming in for service and taking the time to fill out the review. Happy our team was able to provide you with excellent service!

Matthew Carney
Service Manager
508.832.9990

KM
Kathie M.
Barre, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/29/2020
Service
Excellent service
Recommended
MATT C. from Herb Chambers Hyundai of Auburn responded on 12/29/2020

Thank you for coming in for service and taking the time to fill out the review. Happy our team was able to provide you with excellent service!

Matthew Carney
Service Manager
508.832.9990

Verified Customer
Marlborough, MA
2019 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/24/2020 Category: Service
Quality and friendy atmosphere.
Great place to lease or buy a car.
Recommended
MATT C. from Herb Chambers Hyundai of Auburn responded on 12/27/2020

Thank you for coming in for service and taking the time to fill out the review. Happy our team was able to provide you with excellent service!

Matthew Carney
Service Manager
508.832.9990

KM
Kathie M.
Barre, MA
2018 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/17/2020 Category: Service
Easy to deal with.
Excellent service
Recommended
MATT C. from Herb Chambers Hyundai of Auburn responded on 12/27/2020

Thank you for coming in for service and taking the time to fill out the review. Happy our team was able to provide you with excellent service!

Matthew Carney
Service Manager
508.832.9990

RH
Richard H.
Auburn, MA
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/17/2020 Category: Service
The Friendly Dealership
This dealership with the sales and service personnel is an excellent example of how to run a dealership. Everybody treats you with courtesy. Also, you feel comfortable there; you feel you’re welcome and from Rusty, Brennan, and of course the special person Adam and The service representative Matt...they’re all super individuals; it was a pleasure to be a part of that Hyundai family
With warm regards
Rich Hedin
Recommended
MATT C. from Herb Chambers Hyundai of Auburn responded on 12/27/2020

Thank you for coming in for service and taking the time to fill out the review. Happy our team was able to provide you with excellent service!

Matthew Carney
Service Manager
508.832.9990

TP
Timothy P.
Worcester, MA
2020 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/11/2020 Category: Service
Great dealership!
Bought my car in 20/2020 (‘20 Hyundai Elantra). I have about 18k on it already, so I’ve had a few oil changes already. Every experience since my original purchase has been excellent.
Recommended
MATT C. from Herb Chambers Hyundai of Auburn responded on 12/14/2020

Thank you for coming in for service and taking the time to fill out the review. Happy our team was able to provide you with excellent service!

Matthew Carney
Service Manager
508.832.9990

AA
Adeline A.
Worcester, MA
2016 Hyundai Sonata Hybrid
Verified Customer
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/06/2021 Category: Service
Better communication and timely service
Service expectations well explained.
Recommended
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
12/06/2020 Category: Service
Poor communication
I always had to call for updates
MATT C. from Herb Chambers Hyundai of Auburn responded on 01/06/2021

Thank you for taking the time to speak with me today

Matt Carney
Service Manager 

DI
Donald I.
Worcester, MA
2013 Hyundai Veloster
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/24/2020 Category: Service
The Best
Always a pleasure bringing my car for service.
Recommended
MATT C. from Herb Chambers Hyundai of Auburn responded on 11/25/2020

Thank you for coming in for service and taking the time to fill out the review. Happy our team was able to provide you with excellent service!

Matthew Carney
Service Manager
508.832.9990

PS
Patricia S.
Webster, MA
2011 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/11/2020 Category: Service
Service work on my Sonata
Great work oil change and tires rotation and the took care of the recall issues on the car. Nice work. I would highly recommend them
Recommended
RF
Raymond F.
Sturbridge, MA
2018 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/11/2020 Category: Service
Great Service
We always get fast service, quality work, and at a reasonable price.
Recommended
CS
Christina S.
Westborough, MA
2020 Hyundai Kona
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/10/2020 Category: Service
Top Notch
I Received a call back from them on an inquiry I sent after hours the following morning while at another dealer. They offered me a better deal for an Ultimate than I was getting on a limited at the dealer closer to home. I was skeptical at first and the dealer I was working with said there’s no way they’re going to honor that if you leave here to drive to them....so glad I took a chance! They kept their word and even got me another few hundred off after changing my financing last minute. The service team has also been excellent to deal with. First maintenance appointment I was in and out in under twenty minutes and the tech went above and beyond to help me understand when I could go to a location closer to home! Thanks guys
Recommended
DC
Donna C.
North Brookfield, MA
2020 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/09/2020 Category: Service
Very happy with the service
X
Recommended