Overview

Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5rating 4.6

2041 Reviews

ReScore Reviews™ (49)

ReScore
Overall Rating 4.2244939/5Overall Rating 4.2244939/5Overall Rating 4.2244939/5Overall Rating 4.2244939/5rating 4.2244939
Original
Overall Rating 2.30612/5Overall Rating 2.30612/5rating 2.30612rating 2.30612rating 2.30612
92% Would Recommend
100% Business Response
Latest Review 1 day ago

Reviews


GT
George T.
Framingham, MA
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
fast service, resonable price
Quick oil change and car wash.
ADAM J O. from Herb Connolly Hyundai responded on 01/17/2019

Thanks George!


Verified Customer
Needham, MA
2013 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/15/2019 Category: Service
2013 Sonata
The service technicians begin their work on your car right away if you bring it in at the time of your appointment.
ADAM J O. from Herb Connolly Hyundai responded on 01/15/2019

Thank you


KS
Karen S.
Ashland, MA
2012 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/14/2019 Category: Service
Honesty and integrity
They had an appointment on the day I called, and took me on time (even early) and provided options for what needed to be done AND ended up doing the least expensive thing to fix my problem AND told me that my tire guys were on the level about something.

Also, on an earlier visit, fixed my fobs for free, because I was annoyed I couldn't do it myself. So good of them.

Now if they would just allow us to mute/shut off the TV in the waiting area, it would be perfect!
ADAM J O. from Herb Connolly Hyundai responded on 01/15/2019

Thanks Karen!


Verified Customer
Norfolk, MA
2013 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/14/2019 Category: Service
Worked with service advisor Caesar
Went over what I needed and didn’t need
ADAM J O. from Herb Connolly Hyundai responded on 01/15/2019

Thank you for your business!


DB
David B.
Newton, MA
2015 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/13/2019 Category: Service
Herb connolly
Prompt friendly and honest
ADAM J O. from Herb Connolly Hyundai responded on 01/13/2019

Thank you David!


ML
Michael L.
Ashland, MA
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/12/2019 Category: Service
Top Notch Service
Dan and team Excellent and helpful as always!
ADAM J O. from Herb Connolly Hyundai responded on 01/13/2019

Thank you Michael!


MS
Maureen S.
Bolton, MA
2016 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/12/2019 Category: Service
Santa fe
Yes
ADAM J O. from Herb Connolly Hyundai responded on 01/13/2019

Thank you for your business!


Verified Customer
Hopkinton, MA
2018 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/11/2019 Category: Service
Simple and Respectful
on time did only what I wanted and did not press for unneeded services
ADAM J O. from Herb Connolly Hyundai responded on 01/11/2019

Thank you


Verified Customer
Leominster, MA
2011 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019 Category: Service
Customer satisfaction
The employee who received me was professional and did a good job with servicing my car
ADAM J O. from Herb Connolly Hyundai responded on 01/10/2019

We appreciate your business, thank you!


JB
Joseph B.
Wayland, MA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2019 Category: Service
.
.
ADAM J O. from Herb Connolly Hyundai responded on 01/10/2019

Thank you for your business!


TY
Timothy Y.
Natick, MA
2017 Hyundai Elantra
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
01/09/2019 Category: Service
Too much time
2 hours for an oil change is way too much time!
ADAM J O. from Herb Connolly Hyundai responded on 01/10/2019

We apologize for your inconvenience. I will ask the service manager to review this incident. Thank you for bringing this to our attention.


Verified Customer
Westborough, MA
2007 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2019 Category: Service
Very good
Very good service.
ADAM J O. from Herb Connolly Hyundai responded on 01/09/2019

Thanks for choosing us!


Verified Customer
Framingham, MA
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2019 Category: Service
The BEST Service Guys around.
I like when I come for service, not only do they take care of my car, we pick up our conversation from the previous visit. It’s like family. “Hi Guys!” 🙋🏽‍♀️
ADAM J O. from Herb Connolly Hyundai responded on 01/08/2019

We appreciate your business, thank you!


MW
Michael W.
Franklin, MA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2019 Category: Service
mikew
great service center
ADAM J O. from Herb Connolly Hyundai responded on 01/08/2019

Thank you for your business!


CL
Craig L.
Waltham, MA
2009 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2019 Category: Service
Great Service
Service reps. and techs are very friendly, smart and determined to satisfy the customer.
ADAM J O. from Herb Connolly Hyundai responded on 01/08/2019

Thanks Craig!


Verified Customer
Cambridge, MA
2013 Hyundai Elantra Gt
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/06/2019 Category: Service
Great service!
Came in to use a coupon for a free oil change! Service was great, recommendations were valid, and lounge was an awesome place to wait!
ADAM J O. from Herb Connolly Hyundai responded on 01/07/2019

Thank you for your business!


Verified Customer
Fitchburg, MA
2010 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/05/2019 Category: Service
Great
Went in for an inspection thanks
ADAM J O. from Herb Connolly Hyundai responded on 01/06/2019

Thank you!


BE
Barry E.
Acton, MA
2018 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/04/2019 Category: Service
First service visit
Quick & professional
ADAM J O. from Herb Connolly Hyundai responded on 01/04/2019

Thanks Barry!


NM
Nancy M.
Holliston, MA
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/02/2019 Category: Service
friendly knowledgable staff
took care of my car in the time promised and even got it washed
ADAM J O. from Herb Connolly Hyundai responded on 01/03/2019

Thanks Nancy, we appreciate your business!


Verified Customer
Newton, MA
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/02/2019 Category: Service
Good Service
Good and timely service
ADAM J O. from Herb Connolly Hyundai responded on 01/03/2019

Thank you!