Herb Connolly Hyundai


Overall Rating 4.57/5Overall Rating 4.57/5Overall Rating 4.57/5Overall Rating 4.57/5rating 4.57

1252 Reviews

ReScore Reviews™ (27)

ReScore
Overall Rating 3.7777748/5Overall Rating 3.7777748/5Overall Rating 3.7777748/5rating 3.7777748rating 3.7777748
Original
Overall Rating 2.14815/5Overall Rating 2.14815/5rating 2.14815rating 2.14815rating 2.14815
92% Would Recommend
100% Business Response
Latest Review about 22 hours ago
Richard F. on 11/21/2017
Recommended badge inactive Recommended
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"Managers were assholes"
Managers were assholed when I bought the car and threatened to rip up my contract after placing the deposit on my car because I thought I was allowed to get a loan from.another bank, but the manager hated that idea so much he threatened me. But the service center is awesome. Managers need replacement, or need to learn hospitality. One or the other. Wouldn't be surprised if thus review negatively aleffects my future service, let's hope not
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 11/17/2017
Service Type: Maintenance
Review Created: 11/21/2017 12:53 PM
Adam O. at Herb Connolly Hyundai responded on 11/21/2017

Thank you for your feedback

Joseph T. on 11/20/2017
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"Trust"
Keep up the good work
Vehicle: 2007 Hyundai Santa Fe
Category: Service
Service Date: 11/15/2017
Service Type: Maintenance
Review Created: 11/20/2017 05:29 AM
Adam O. at Herb Connolly Hyundai responded on 11/20/2017

Thanks Joseph!

Deborah F. on 11/17/2017
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"Good service. Received what I needed!"
Received everything I needed with a few suggestions to watch for in the future. I appreciate the suggestions not becoming pushy needs right now. Friendly service approach that will keep me coming back.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 11/11/2017
Service Type: Repair
Review Created: 11/17/2017 08:33 AM
Adam O. at Herb Connolly Hyundai responded on 11/17/2017

We appreciate your business, thank you!

Verified Customer on 11/16/2017
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"Addressed recall item efficiently"
Waiting room is nice. They were on time, professional, efficient
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 11/09/2017
Service Type: Repair
Review Created: 11/16/2017 05:32 PM
Adam O. at Herb Connolly Hyundai responded on 11/16/2017

Thank you for your business!

Michael G. on 11/16/2017
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"Herb Service"
Hyundai, specifically Jeremy, did a great job servicing my car and dealing with Hyundai.
Vehicle: 2008 Hyundai Accent
Category: Service
Service Date: 11/09/2017
Service Type: Repair
Review Created: 11/16/2017 05:07 PM
Adam O. at Herb Connolly Hyundai responded on 11/16/2017

Thanks Michael, we appreciate your business!

Martin H. on 11/16/2017
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"Great Experience "
Another great experience at Connolly Hyundai!
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 11/14/2017
Service Type: Maintenance
Review Created: 11/16/2017 02:44 PM
Adam O. at Herb Connolly Hyundai responded on 11/16/2017

Thank you for your business!

Verified Customer on 11/15/2017
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"Excellent care in emergency situation "
I purchased my 2017 Elantra from Herb Connolly Hyundai 3.5 months ago and discovered a dead battery the other morning. Without an appointment on a Monday morning they saw me quickly, changed the battery quickly and scanned the car for obvious issues that could be draining the battery. They have also offered me a more complete scan to rule out any problems. Thank you
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 11/13/2017
Service Type: Repair
Review Created: 11/15/2017 10:23 AM
Adam O. at Herb Connolly Hyundai responded on 11/15/2017

We are pleased to be able to help, thank you for your business!

PATRICIA G. on 11/14/2017
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"As usual the service department was exceptional"
Am always able to schedule a visit in a timely manner
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 11/10/2017
Service Type: Maintenance
Review Created: 11/14/2017 06:24 PM
Adam O. at Herb Connolly Hyundai responded on 11/15/2017

We are glad to serve you, thanks Patricia!

Crystal B. on 11/14/2017
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"Great Service! Very professional!"
Thanks for a great experience at Herb Connolly Hyundai! I was treated professionally and all my concerns were addressed. Despite a busy Friday, they found time to get my unscheduled repairs in and they were done in record time!
Vehicle: 2008 Hyundai Elantra
Category: Service
Service Date: 11/10/2017
Service Type: Maintenance
Review Created: 11/14/2017 05:06 PM
Adam O. at Herb Connolly Hyundai responded on 11/14/2017

Thanks Crystal!

Norman W. on 11/14/2017
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"Quality service, great team work"
N/A
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 11/10/2017
Service Type: Maintenance
Review Created: 11/14/2017 03:53 PM
Adam O. at Herb Connolly Hyundai responded on 11/14/2017

Thank you for your business!

Daniel S. on 11/14/2017
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"15k Maintenance"
Staff was accomdating, polite and communicated well.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 11/06/2017
Service Type: Maintenance
Review Created: 11/14/2017 09:55 AM
Adam O. at Herb Connolly Hyundai responded on 11/14/2017

Thank you for your business!

Verified Customer on 11/13/2017
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"Great "
Well done
Vehicle: 2016 Hyundai Sonata Hyb
Category: Service
Service Date: 11/08/2017
Service Type: Repair
Review Created: 11/13/2017 11:03 PM
Adam O. at Herb Connolly Hyundai responded on 11/14/2017

Thank you!

Verified Customer on 11/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Never disappoints "
Service rep excellent. I thought Wenz the salesman was great now device great
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 11/09/2017
Service Type: Maintenance
Review Created: 11/13/2017 04:20 PM
Adam O. at Herb Connolly Hyundai responded on 11/14/2017

Thank you for your business!

Vincent F. on 11/13/2017
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"The service department is the best. MY two cars that I drive were both bought there and I will not buy anywhere else. "
Very honest and personable are the entire staff!!
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 11/09/2017
Service Type: Repair
Review Created: 11/13/2017 11:11 AM
Adam O. at Herb Connolly Hyundai responded on 11/13/2017

We appreciate your continued business, thank you!

Verified Customer on 11/12/2017
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"Recent Service"
Very friendly associates!
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 11/07/2017
Service Type: Repair
Review Created: 11/12/2017 09:09 AM
Adam O. at Herb Connolly Hyundai responded on 11/12/2017

We appreciate your business, thank you!

Cindi R. on 11/11/2017
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"The service advisor was nice and pleasant but not forth coming with information asked for."
See above
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 10/25/2017
Service Type: Repair
Review Created: 11/11/2017 08:17 AM
Adam O. at Herb Connolly Hyundai responded on 11/12/2017

Thank you for your feedback

Robert N. on 11/10/2017
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"Pleasant and helpful employees. All done in a timely manner."
First time for me at your dealership. I was impressed and satisfied with the service. Thank you.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 11/08/2017
Service Type: Repair
Review Created: 11/10/2017 12:06 PM
Adam O. at Herb Connolly Hyundai responded on 11/12/2017

Thank you for your business!

Verified Customer on 11/10/2017
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"Great Customer Service "
As always the staff is curtious and friendly. From setting up the appointment to the work completed, the staff was informative and helpful.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 11/07/2017
Service Type: Maintenance
Review Created: 11/10/2017 09:27 AM
Adam O. at Herb Connolly Hyundai responded on 11/10/2017

We appreciate your business, thank you!

Carol B. on 11/09/2017
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"Extras always recommended"
Each time a new service is recommended that does not seem necessary according to the owner's manual. It feels like your service department is required to recommend extras on each visit.
Vehicle: 2012 Hyundai Azera
Category: Service
Service Date: 11/07/2017
Service Type: Maintenance
Review Created: 11/09/2017 01:52 PM
Adam O. at Herb Connolly Hyundai responded on 11/09/2017

Thank you for your feedback. Our goal is to keep your vehicle in top condition as planned in the factory specifications and make sure you are aware of any items that could need attention. We appreciate your business and want to keep you fully satisfied.

James M. on 11/09/2017
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"jim m"
very friendly. i like the sonata so have had it for almost a year and a half
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 11/07/2017
Service Type: Maintenance
Review Created: 11/09/2017 01:38 PM
Adam O. at Herb Connolly Hyundai responded on 11/09/2017

Thank you for your business!

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