Heritage Hyundai Towson

5 words: Quick friendly awesone outstanding efficient...👏🌹😁😎

Although I had one unpleasant experience of having to wait way too long for an oil change, they made sure that my next appointment went as smoothly as possible, including calling me with updates on when my car would be ready.

mike ruth was great

Because it's close to home and you in and out in a timely manor

The only concern I have is that I was recommended for some maintenance (flush) that was done on my vehicle a few months earlier. I don't want to feel like I'm going to be charged for work done on my car that was already serviced spend money unnecessarily!!

convenient

My experience from making the appointment, service writer, service, and shuttle driver was very efficient.

The staff was very friendly and helpful. Total wait time was just about the correct time I was told, will be back again for service at this Hyundai Towson location.

I want to thank Latoya, for her services great job.

Everything done well

We had a problem with oil consumption and were well pleased with the service.

I have had several problems with the service department over the 2 and 1/2 years since I bought my vehicle. The people working there have always been nice but just having to deal with the issues had become a headache. I did promise I would give them another chance after the last issue and they delivered. I scheduled my appointment online. It was super easy to do and the the price was quoted on the website. I dropped my car off the night before my service. Again this was very easy as the drop box was right out front with envelopes and a pen. I got a call around 9 am confirming that I needed my car around 4pm and the service that was to be completed. They confirmed the price and it was lower than the website quoted, which is a pleasant surprise. True to their word just before 4pm I get a phone call saying I can pick up my car. When I go to pickup my car it is first in line inside the service lane. I paid the lower amount quoted over the phone. The lady checking me out was very friendly and it took less than 5 mins. I could not have asked for a better experience, this dealership has taken to heart all of my requests in improving their service and they have succeeded. I am so glad that business actually try to improve their service standards. Top notch work.

Prompt service, kind attendant and knowledgeable.

staff was friendly and helpful

Great job

Heritage Hyundai by far has the best service and parts department. The mechanics are top notch and the service representatives are absolutely the best.

Thank you for providing excellent service each and every time.

Deanna took VERY good care of me. I purchased a part that was covered by my warranty in error. She helped me to sorr out what i did wrong. She helped me to get a full refund. She was knowledgable kind and patient. She truly is a superstar!

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Ok

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