Although I've bought two vehicles from this dealer and would HIGHLY recommend them for purchase, the service, even when scheduled, seems to be excessive in terms of time. If I were to have more service to be completed, I would definitely get a loaner tom avoid long waits.

MICHAEL R. from Heritage Hyundai Towson responded on 11/18/2019

Thank you so much for the review and for your feedback. I'm sorry about the longer than usual wait time and i truly hope you'll give us another shot when you need your next oil change. If you ever need anything please feel free to let me know.

thanks again
Mike,

Carol S.

Cockeysville, MD

2013 Hyundai Elantra

Verified Customer

11/18/2019 Category: Service

Deanna is the best

Deanna keeps me coming back. I know my car is in good hands with her. Wouldn't have to think twice about recommending her to someone else. She's fabulous.
.

Recommended

MICHAEL R. from Heritage Hyundai Towson responded on 11/18/2019

Thank you so much for the 5 stars and for your business we truly appreciate it. I'm glad you had a pleasant visit with us and please let me know if you ever need anything.

Thanks again
Mike,

Verified Customer

Essex, MD

2015 Hyundai Equus

Verified Customer

11/16/2019 Category: Service

Heritage Hyundai Towson

The staff is very professional and knowledgeable. I got my vehicle serviced in no time.The location is great.

Recommended

MICHAEL R. from Heritage Hyundai Towson responded on 11/18/2019

Thank you so much for the 5 stars and for your business we truly appreciate it. I'm glad you had a pleasant visit with us and please let me know if you ever need anything.

Thanks again
Mike,

Bette S.

Baltimore, MD

2012 Hyundai Veloster

Verified Customer

11/15/2019 Category: Service

Excellent service!

Jordan was there every step of the way, letting me know the car's diagnosis, prognosis and options available to address the issues. Jordan was patient and very professional, and I will definitely return for future services.

Recommended

MICHAEL R. from Heritage Hyundai Towson responded on 11/15/2019

Thank you so much for the 5 stars and for your business we truly appreciate it. I'm glad you had a pleasant visit with us and please let me know if you ever need anything.

Thanks again
Mike,

Sheila R.

Baltimore, MD

2016 Hyundai Sonata

Verified Customer

11/15/2019 Category: Service

Good service gets repeat customers

Thank you for servicing my car. Even though I may not like the cost, especially for a major repair, it is always handled in a professional manner. I have been a longtime customer and plan to continue to be one. Thank you.

Recommended

MICHAEL R. from Heritage Hyundai Towson responded on 11/15/2019

Thank you so much for the 5 stars and for your business we truly appreciate it. I'm glad you had a pleasant visit with us and please let me know if you ever need anything.

Thanks again
Mike,

Barbara T.

Towson, MD

2019 Hyundai Elantra

Verified Customer

11/14/2019 Category: Service

I have no thoughts one way or the other

I didn't expect to be called in for maintenance review and oil change at 3,200 mi. I feel if this is requested this early then Hundai should do it for free.

Recommended

MICHAEL R. from Heritage Hyundai Towson responded on 11/15/2019

Thank you so much for the review and for your business we truly appreciate it. I'm glad you had a pleasant visit with us and please let me know if you ever need anything.

Thanks again
Mike,

Abraham W.

Pikesville, MD

2015 Hyundai Genesis

Verified Customer

11/12/2019 Category: Service

Overall Opinion

Servicewriters are easy to deal with and the technicians are excellent. The writers are not pushy about servicing, only what you need at the time.

Recommended

MICHAEL R. from Heritage Hyundai Towson responded on 11/13/2019

Thank you so much for the 5 stars and for your business we truly appreciate it. I'm glad you had a pleasant visit with us and please let me know if you ever need anything.

Thanks again
Mike,

Cheryl C.

White Hall, MD

2017 Hyundai Santa Fe Sport

Verified Customer

11/10/2019 Category: Service

Great service

Great experience and LaToya the service advisor took great care of me and my car. From the quick and efficient service of my car through scheduling a shuttle to and from my doctor’s appointment while the service was being performed.

Recommended

MICHAEL R. from Heritage Hyundai Towson responded on 11/11/2019

Thank you so much for the 5 stars and for your business we truly appreciate it. I'm glad you had a pleasant visit with us and please let me know if you ever need anything.

Thanks again
Mike,

Beth H.

Parkville, MD

2012 Hyundai Elantra

Verified Customer

11/09/2019 Category: Service

Great Service!

Heritage Hyundai Towson does a wonderful job servicing cars. My service advisor Deanna Parks is super and always on top of customer requests.

Recommended

MICHAEL R. from Heritage Hyundai Towson responded on 11/11/2019

Thank you so much for the 5 stars and for your business we truly appreciate it. I'm glad you had a pleasant visit with us and please let me know if you ever need anything.

Thanks again
Mike,

Patricia K.

Finksburg, MD

2019 Hyundai Accent

Verified Customer

11/08/2019 Category: Service

Good Service

Waited on promptly. Done in timely manner, including factory recall.

Recommended

MICHAEL R. from Heritage Hyundai Towson responded on 11/08/2019

Thank you so much for the review and for your patronage we truly appreciate it. I'm glad you had a pleasant visit with us and please let me know if you ever need anything.

Thanks again
Mike,

Samuel G.

Baltimore, MD

2012 Hyundai Sonata

Verified Customer

11/06/2019 Category: Service

location very convenient for me. I can leave my car, and walk in to my place of work in Towson.

Glad to have a place that I trust.

Recommended

MICHAEL R. from Heritage Hyundai Towson responded on 11/06/2019

Thank you so much for the 5 stars and for your business we truly appreciate it. I'm glad you had a pleasant visit with us and please let me know if you ever need anything.

Thanks again
Mike,

Tanisha W.

Baltimore, MD

2019 Hyundai Sonata

Verified Customer

11/05/2019 Category: Service

Oil change

Quick and fast service

Recommended

MICHAEL R. from Heritage Hyundai Towson responded on 11/06/2019

Thank you so much for the review and for your business we truly appreciate it. I'm glad you had a pleasant visit with us and please let me know if you ever need anything.

Thanks again
Mike,

Cynthia D.

Baltimore, MD

2012 Hyundai Sonata

Verified Customer

11/01/2019 Category: Service

Satisfied customer

My service advisor Sean at Towson Hyundai provided me with excellent customer service.

Recommended

MICHAEL R. from Heritage Hyundai Towson responded on 11/01/2019

Thank you so much for the 5 stars and for your business we truly appreciate it. I'm glad you had a pleasant visit with us and please let me know if you ever need anything.

Thanks again
Mike,

Robert D.

Baltimore, MD

2015 Hyundai Sonata

Verified Customer

10/31/2019 Category: Service

Oil change

Great service

Recommended

MICHAEL R. from Heritage Hyundai Towson responded on 11/01/2019

Thank you so much for the 5 stars and for your business we truly appreciate it. I'm glad you had a pleasant visit with us and please let me know if you ever need anything.

Thanks again
Mike,

Aimee M.

Baltimore, MD

2013 Hyundai Sonata

Verified Customer

10/31/2019 Category: Service

Hyundai took care of my engine issue without hesitation. Renewed my faith in their product!

Thanks to my awesome service advisor Sean/Shawn (can't remember the spelling)!

Recommended

MICHAEL R. from Heritage Hyundai Towson responded on 11/01/2019

Thank you so much for the 5 stars and for your business we truly appreciate it. I'm glad you had a pleasant visit with us and please let me know if you ever need anything.

Thanks again
Mike,

Marlyn B.

Baltimore, MD

2012 Hyundai Veracruz

Verified Customer

10/29/2019 Category: Service

Near to home

Work was done quickly and I'm satisfied

Recommended

MICHAEL R. from Heritage Hyundai Towson responded on 10/30/2019

Thank you so much for the 5 stars and for your business we truly appreciate it. I'm glad you had a pleasant visit with us and please let me know if you ever need anything.

Thanks again
Mike,

Nina W.

Lutherville Timonium, MD

2017 Hyundai Sonata

Verified Customer

10/29/2019 Category: Service

Great service advisor

Because it took a little longer than expected, Deanna comped my oil change. She has always been friendly, & helpful.

Recommended

MICHAEL R. from Heritage Hyundai Towson responded on 10/30/2019

Thank you so much for the 5 stars and for your business we truly appreciate it. I'm glad you had a pleasant visit with us and please let me know if you ever need anything.

Thanks again
Mike,

Verified Customer

Baltimore, MD

2011 Hyundai Sonata

Verified Customer

10/27/2019 Category: Service

Customer Service is great

Service Rep was knowledgable and explained things in a helpful way.

Recommended

MICHAEL R. from Heritage Hyundai Towson responded on 10/28/2019

Thank you so much for the 5 stars and for your patronage we truly appreciate it. I'm glad you had a pleasant visit with us and please let me know if you ever need anything.

Thanks again
Mike,

Verified Customer

Nottingham, MD

2015 Hyundai Genesis

Verified Customer

10/27/2019 Category: Service

Super job

Great work

Recommended

MICHAEL R. from Heritage Hyundai Towson responded on 10/28/2019

Thank you so much for the 5 stars and for your patronage we truly appreciate it. I'm glad you had a pleasant visit with us and please let me know if you ever need anything.

Thanks again
Mike,

Verified Customer

Perry Hall, MD

2017 Hyundai Santa Fe Sport

Verified Customer

10/24/2019 Category: Service

Service excellence

Jordan was great. He explained to me what went wrong with the car and what had been done.
My wait this time was a big improvement from my last 2 visits.

Recommended

MICHAEL R. from Heritage Hyundai Towson responded on 10/24/2019

Thank you so much for the review and for the kind words. Please let me know if you ever need anything.

Thanks again
Mike,

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Location

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801 York Road
Towson, MD 21204

(877) 387-5495

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http://www.heritagehyundaibaltimore.com/

About Heritage Hyundai is the area’s largest volume Hyundai dealer. We have served our neighbors in Towson, Baltimore, and Bel Air. Our factory trained technicians are ready to keep you car on the road. Our selection of Hyundai’s ensures that we have a vehicle for everyone, no matter what it is you're looking for.

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Heritage Hyundai Towson

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( 3430 Reviews )

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