Hi Chad. I'm sorry you are dissatisfied however the issue that you had originally come in for was addressed. The actual bill came up to $386.68, not $460, which included the pads the were wore significantly into the rotors making both unusable. Upon your initial call to our facility you asked about pads and rotors. The extra work we had done was to do a thorough safety inspection at no charge and estimated an upper ball joint that was and is still to the best of my knowledge ready to break away from the upper arm. I called and mentioned the entire estimate and you told me that you couldn't afford it and to just do the rear brakes, which we did. Unfortunately to remain in business and keep the doors open we have to have a margin on parts because we pay for things such as employees, licenses, tools, electricity, cleaner, etc... The store price is more of a DIY price where the experience and overhead aren't present. I hope I was able to address your concern and we would love to assist you again in the future if you change your mind. Have a blessed day.
We appreciate the business. Thank you for buying local.
We are proud to sell the Stihl brand and do our best to be upfront with every customer
We appreciate your business and thank you for keeping it local!
Thank you for the input. We take pride in having a great team.
Hi Mike, Thank you for the wonderful review. We like to help our customers anyway we can. Thanks for also buying local. -The nice older gentleman and Todd
Thank you for buying locally!
We try to be as quick and efficeient as possible with our customers. It was our pleasure to gett you back on the road quickly.
Thank you for selecting a local business to have your work done with. We appreciate every customer we have!
I'm glad we could help you out and keep your vehicle running!
Safety is a huge priority, not just for the customer but for everyone that shares the road. Have a great day.