business image

Hermitage Hills Brake & Auto

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,930 Reviews)
93
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
93
Net Promoter Score ®

Business Details

About

Hermitage Hills Brake And Auto has been in business for over 26 years. Our technicians have been in the industry for over 50 years offering a fantastic alternative to the impersonal and expensive repairs found at dealerships! We stand behind our work by offering 12-month/12,000 mile warranty brake pads and brake shoes, labor warranties, Hermitage Hills Brake And Auto has been in business for over 26 years. Our technicians have been in the industry for over 50 years offering a fantastic alternative to the impersonal and expensive repairs found at dealerships! We stand behind our work by offering 12-month/12,000 mile warranty brake pads and brake shoes, labor warranties, as well as a 12,000/12-month warranty on parts. We look forward to seeing you soon! ...more

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(615) 885-4475

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
closed
Sun
closed
* Central Time (US & Canada)
4014 Lebanon Pike Hermitage, TN 37076-2014
Hermitage Hills Brake & Auto's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,930 Reviews)

SD
gravatar
STEVEN D.
Nashville, TN
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
10/03/2022
verified customerVerified Customer
5
Brake light
My daughters brakes light was coming on and going off so I had her take it over to have it checked. They ended up charging us $68 only to add some brake fluid. I felt kind that was a little high just to do that to her car. We normally feel like the charge is reasonable for work done but not this time.
Brad P. from Hermitage Hills Brake & Auto responded on 10/03/2022 02:31 PM

Sorry you feel that way, we inspected your system and went as far as to follow every brake line to make there were no brake fluid leaks. We had 45 minutes to an hour of time with your car including the test drive. I feel like that was fair and being honest with you about the out come. 
Thanks for the business and review 

Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.