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Hertrich Hyundai of New Castle

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Latest Reviews
EB
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Eric B.
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/08/2024
0
Service department bad
Had 2017 Hyundai Elantra towed there two weeks ago and it took them two weeks just to get to the was told that I would be able to get a loaner which I never...
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KF
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K F.
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/05/2024
0
ABSOLUTE WORST SERVICE I have ever experienced in my entire life!!!
My vehicle was delivered to them on a Tuesday for a scheduled appointment. I kept calling and calling for 2 months and they weren’t able to give me updates,...
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GB
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Gabrielle B.
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
12/19/2023
0
They damaged my car
Dropped my car off to have the recalled latch replaced and when I picked up my car the trunk motor is damaged and making noises. I went back to talk to the...
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MC
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Martha C.
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/29/2023
0
Warranty engine work
My vehicle has been sitting at Hertich Hundai in New Castle since Oct. 31, 2023. The engine seized and should be covered under the extended warranty. It...
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MC
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Martha C.
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/29/2023
0
Warranty engine work
My vehicle has been sitting at Hertich Hundai in New Castle since Oct. 31, 2023. The engine seized and should be covered under the extended warranty. It...
Read More