ReScore Reviews™ (20)

ReScore
Overall Rating 4.800003/5Overall Rating 4.800003/5Overall Rating 4.800003/5Overall Rating 4.800003/5rating 4.800003
Original
Overall Rating 2.1/5Overall Rating 2.1/5rating 2.1rating 2.1rating 2.1
94% Would Recommend
100% Business Response
Latest Review about 16 hours ago
Verified Customer on 10/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Price is good on oil change....little expensive on cabin filters
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 10/12/2017
Service Type: Repair
Review Created: 10/21/2017 08:20 PM
Kim R. on 10/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Mary in service "
She was so informative, Very pleasant, and gave me all information I needed, she went above and beyond breaking down prices and advising other services that needed to be done to prolong the use of my vehicle. Over all best visit I have had at This dealership, and in a timely manner.
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 10/14/2017
Service Type: Maintenance
Review Created: 10/21/2017 06:50 PM
Robert P. on 10/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast service "
Took my car in for a couple recalls, was finished in a couple hours.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/25/2017
Service Type: Repair
Review Created: 10/21/2017 04:34 PM
Deann L. on 10/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service and friendly staff"
Great service and Friendly staff
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 09/25/2017
Service Type: Repair
Review Created: 10/21/2017 02:42 PM
JD K., Service Manager at Hiley Hyundai responded on 10/21/2017

Good afternoon Deann.  We appreciate the wonderful compliments.  I would like to personally thank you for taking the time to complete our survey. 

Client feedback is very important to us, as we continue to grow and make every effort to provide an Excellent Client Experience

We look forward to exceeding your service needs for many years to come. 




JD Kimbrough
Service Manager
Hiley Hyundai
817-945-9900
jkimbrough@hileyhyundai.com
Robert C. on 10/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change & Tire Rotation"
The prices are fairly comparable to what you'd pay elsewhere (with on-line coupon specials found at their website), but you get complimentary shuttle service (if you wish), & I was able to grab some late lunch at a nearby restaurant. They also wash your car for you as well.
Overall, a decent value...and the quality of service is, as one would expect, excellent.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 10/17/2017
Service Type: Maintenance
Review Created: 10/21/2017 07:29 AM
JD K., Service Manager at Hiley Hyundai responded on 10/21/2017

Good afternoon Robert.  It was our pleasure providing you with the shuttle service so you could enjoy lunch in old town Burleson.  

I appreciate you taking the time to complete our survey.  Client feedback is very important to us, as we continue to grow and make every effort to provide an Excellent Client Experience

We look forward to exceeding your service needs for many years to come. 




JD Kimbrough
Service Manager
Hiley Hyundai
817-945-9900
jkimbrough@hileyhyundai.com
Teresa M. on 10/20/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"I would recomend this dealership because of"
Convenience, pleasant employees, cleanliness of dealership, excellent service, complimentary car wash
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 10/11/2017
Service Type: Repair
Review Created: 10/20/2017 02:06 PM
JD K., Service Manager at Hiley Hyundai responded on 10/21/2017

Good morning Teresa.  Thank you for giving us such detailed compliments on our survey.  

Client feedback is very important to us, as we continue to grow and make every effort to provide an Excellent Client Experience.  We look forward to exceeding your service needs for many years to come. 




JD Kimbrough
Service Manager
Hiley Hyundai
817-945-9900
jkimbrough@hileyhyundai.com
James D. on 10/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service on Santa Fe"
Very good customer service, friendly, courteous, and timely!
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 10/12/2017
Service Type: Repair
Review Created: 10/20/2017 10:48 AM
JD K., Service Manager at Hiley Hyundai responded on 10/21/2017

Good morning James.  Happy to hear you received such good customer service.  

Client feedback is very important to us, as we continue to grow and make every effort to provide an Excellent Client Experience

We look forward to exceeding your service needs for many years to come. 



JD Kimbrough
Service Manager
Hiley Hyundai
817-945-9900
jkimbrough@hileyhyundai.com
Jo M. on 10/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great dealership!"
The staff is very courteous and helpful, and you always get a free carwash!
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/16/2017
Service Type: Repair
Review Created: 10/19/2017 05:43 AM
JD K., Service Manager at Hiley Hyundai responded on 10/21/2017

Good morning Jo.  Thank you for taking the time to complete our survey.  Client feedback is very important to us, as we continue to grow and make every effort to provide an Excellent Client Experience. 

We look forward to exceeding your service needs for many years to come. 




JD Kimbrough
Service Manager
Hiley Hyundai
817-945-9900
jkimbrough@hileyhyundai.com
Jodi H. on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service was good was fast and friendly "
Service was good was fast and friendly
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 10/09/2017
Service Type: Maintenance
Review Created: 10/18/2017 06:22 PM
JD K., Service Manager at Hiley Hyundai responded on 10/21/2017

Good morning Jodi.  We appreciate your compliments.  I would like to personally thank you for taking the time to complete our survey. 

Client feedback is very important to us, as we continue to grow and make every effort to provide an Excellent Client Experience

We look forward to exceeding your service needs for many years to come. 




JD Kimbrough
Service Manager
Hiley Hyundai
817-945-9900
jkimbrough@hileyhyundai.com
Sharlotta C. on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service!!"
All work was done satisfactorily. The service manager loaned a car to me to use during the service period.
Vehicle: 2012 Hyundai Veracruz
Category: Service
Service Date: 10/14/2017
Service Type: Maintenance
Review Created: 10/18/2017 12:48 PM
JD K., Service Manager at Hiley Hyundai responded on 10/18/2017

Good afternoon Sharlotta.  Happy to hear we were able to accommodate you with a service loaner.  We appreciate you taking the time to complete our survey.  

We look forward to exceeding your expectations for many years to come.  


JD Kimbrough
Service Manager
Hiley Hyundai
817-945-9900
jkimbrough@hileyhyundai.com
Verified Customer on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"great environment"
great service
Vehicle: 2015 Hyundai Accent
Category: Service
Service Date: 10/14/2017
Service Type: Maintenance
Review Created: 10/17/2017 02:37 PM
JD K., Service Manager at Hiley Hyundai responded on 10/17/2017

Good afternoon.  Thank you for taking the time to complete our survey.  Client feedback is very important to us, as we continue to grow and make every effort to provide an Excellent Client Experience. 


We look forward to exceeding your service needs for many years to come. 




JD Kimbrough
Service Manager
Hiley Hyundai
817-945-9900
jkimbrough@hileyhyundai.com
David O. on 10/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always professional"
Very quick and professional
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 10/09/2017
Service Type: Maintenance
Review Created: 10/14/2017 07:02 PM
JD K., Service Manager at Hiley Hyundai responded on 10/16/2017

Good afternoon David.  Thank you for taking the time to complete our survey.  Client feedback is very important to us, as we continue to grow and make every effort to provide an Excellent Client Experience. 

We look forward to exceeding your service needs for many years to come. 




JD Kimbrough
Service Manager
Hiley Hyundai
817-945-9900
jkimbrough@hileyhyundai.com
Algua I. on 10/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome Service!"
Everything was done in a timely manner. In and out in very reasonable time.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 10/11/2017
Service Type: Maintenance
Review Created: 10/13/2017 10:58 AM
JD K., Service Manager at Hiley Hyundai responded on 10/13/2017

Good afternoon Algua.  I would like to personally thank you for taking the time to complete our survey.  Client feedback is very important to us, as we continue to grow and make every effort to provide an Excellent Client Experience. 

We look forward to exceeding your service needs for many years to come. 




JD Kimbrough
Service Manager
Hiley Hyundai
817-945-9900
jkimbrough@hileyhyundai.com
Verified Customer on 10/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great help"
The service advisor listened to my concerns and stepped me through my different options. Pleased so far with the results. :)
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 09/25/2017
Service Type: Maintenance
Review Created: 10/12/2017 01:33 PM
JD K., Service Manager at Hiley Hyundai responded on 10/13/2017

Good afternoon.  We appreciate the wonderful compliments.  Thank you for trusting in Hiley Hyundai.  We look forward to exceeding your expectations for many years to come.  


JD Kimbrough
Service Manager
Hiley Hyundai
817-945-9900
jkimbrough@hileyhyundai.com
Russell R. on 10/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always great service"
Never any complaints
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 09/19/2017
Service Type: Repair
Review Created: 10/12/2017 12:55 PM
JD K., Service Manager at Hiley Hyundai responded on 10/13/2017

Good afternoon Russell.  Thank you for continuing to trust Hiley Hyundai for all your service needs.  

We look forward to exceeding your expectations for many years to come.  


JD Kimbrough
Service Manager
Hiley Hyundai
817-945-9900
jkimbrough@hileyhyundai.com
Neira F. on 10/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
The service was great
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 09/29/2017
Service Type: Maintenance
Review Created: 10/12/2017 12:21 PM
JD K., Service Manager at Hiley Hyundai responded on 10/13/2017

Good afternoon Neira.  Thank you for taking the time to complete our survey.  Client feedback is very important to us, as we continue to grow and make every effort to provide an Excellent Client Experience. 

We look forward to exceeding your service needs for many years to come. 




JD Kimbrough
Service Manager
Hiley Hyundai
817-945-9900
jkimbrough@hileyhyundai.com
Verified Customer on 10/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer Service "
I always appreciate the service I receive at this location.
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 10/09/2017
Service Type: Maintenance
Review Created: 10/12/2017 12:13 PM
JD K., Service Manager at Hiley Hyundai responded on 10/13/2017

Good afternoon.  We appreciate you choosing Hiley Hyundai.  I would like to personally thank you for taking the time to complete our survey. 

Client feedback is very important to us, as we continue to grow and make every effort to provide an Excellent Client Experience

We look forward to exceeding your service needs for many years to come.  

JD Kimbrough
Service Manager
Hiley Hyundai
817-945-9900
jkimbrough@hileyhyundai.com
Verified Customer on 10/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Called to make an appointment. Got there and they took care of my car quickly. Mary is so helpful and kind - great people and great service!
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 10/09/2017
Service Type: Maintenance
Review Created: 10/11/2017 07:28 PM
JD K., Service Manager at Hiley Hyundai responded on 10/12/2017

Good afternoon.  Thank you for the wonderful compliments.   Client feedback is very important to us, as we continue to grow and make every effort to provide an Excellent Client Experience.  We look forward to exceeding your service needs for many years to come. 




JD Kimbrough
Service Manager
Hiley Hyundai
817-945-9900
jkimbrough@hileyhyundai.com
Verified Customer on 10/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast and honest service"
My service was completed when they said it would be and even cost a litte less than estimated, doesnt get much better than that
Vehicle: 2011 Hyundai Tucson
Category: Service
Service Date: 10/09/2017
Service Type: Maintenance
Review Created: 10/11/2017 05:07 PM
JD K., Service Manager at Hiley Hyundai responded on 10/12/2017

Good afternoon.   We appreciate the compliments.  I would like to personally thank you for taking the time to complete our survey.  Client feedback is very important to us, as we continue to grow and make every effort to provide an Excellent Client Experience. 

We look forward to exceeding your service needs for many years to come. 




JD Kimbrough
Service Manager
Hiley Hyundai
817-945-9900
jkimbrough@hileyhyundai.com
Charles B. on 10/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Customer Service"
Great customer service
Vehicle: 2015 Hyundai Tucson
Category: Service
Service Date: 10/09/2017
Service Type: Maintenance
Review Created: 10/11/2017 01:22 PM
JD K., Service Manager at Hiley Hyundai responded on 10/11/2017

Good afternoon Charles.  Always a pleasure to be of service to you.  Thank you for continuing to trust Hiley Hyundai for your service needs. 

See you soon!

JD Kimbrough
Service Manager
Hiley Hyundai
817-945-9900
jkimbrough@hileyhyundai.com
Displaying Review 1 - 20 of 556 in total