If I could rate this zero stars i would ... Had this shop recommend to me through insurance because they had the lowest labor rates... that makes sense now. I brought in my vehicle to have the engine replaced. They got the used engine installed , gave the vehicle back to us. Upon getting home the vehicle was acting up. We called the shop and were going to get it back to them. We were not able to get it there right away, but then the vehicle completely stopped working. So we called them again, they were unable to provide us a tow, so the vehicle did not get to them right away. We had the vehicle for a bit. Upon it getting back to them, they looked at the car and started to say it was all these different things, but then landed on the ECU not working. They said we had installed aftermarket parts(which it has a short ram intake on it that was there before hand, we just added a new filter upon getting the car back after engine was replaced. They tried to keep saying that we had the car and had messed with it before hand. But i knew we didnt and i Didnt believe them. Long story short , after many disagreements i got my vehicle towed out and brought to a repituable Volkswagon dealership. Upon their inspection they found the motor mounts to be missing ! that they were never installed after the engine was done. Causing server damage to the car The engine had damaged the subframe, and the cat converter ! They r deeming the car TOTALTED! They said we could have died driving the vehicle. This company tried to blame this on an aftermarket intake, instead of thier own MISTAKES!! This company continues to lie, and will absolutely mess your car up and then say its all on you ! They tried to force me to sign a paper saying I messed with the car , and would not let me take my vehicle until i did. This company is so shady, and so bad. PLS DONT EVER BRING YOUR CAR HERE!!!! ZERO STARS
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