Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

231 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
99% Would Recommend
Latest Review 4 days ago

Reviews


JH
Jennifer H.
Canton, OH
Kia Forte Koup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2019 Category: Service
Jennifer said this business was pretty quick and the service was friendly.
This review was collected via phone interview by Customer Research Inc.
Marty L. from Hills And Dales Auto Care Inc responded on 09/19/2019

Thank You!


DD
Doug D.
Canton, OH
Chevrolet Uplander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2019 Category: Service
Doug said the service was great.
This review was collected via phone interview by Customer Research Inc.
Marty L. from Hills And Dales Auto Care Inc responded on 09/16/2019

Thank You Doug!!


GR
GREG R.
Canton, OH
Jeep Liberty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2019
friendly and helpful
Marty and his crew know their business. Fast service .They point out things that I need to get serviced to keep my car running good and reasonably priced . You can not go wrong.
Marty L. from Hills And Dales Auto Care Inc responded on 09/13/2019

Thank You Greg!!!


VA
Victoria A.
Canton, OH
Chrysler PT Cruiser
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/09/2019 Category: Service
Victoria said the employees were very nice. She was very pleased with the good service. The service was a little expensive. She suggested that this business should have a discount for senior citizens.
This review was collected via phone interview by Customer Research Inc.
Marty L. from Hills And Dales Auto Care Inc responded on 09/11/2019

Thank You Victoria!!!


RN
Ronald N.
Canton, OH
Ford Edge
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/29/2019 Category: Service
Spoke with Ronald's wife. She said she loved the place, it was quick, fast, easy and convenient.
This review was collected via phone interview by Customer Research Inc.
Marty L. from Hills And Dales Auto Care Inc responded on 08/30/2019

Thank You Ron!!


CN
CHET N.
Canton, OH
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/19/2019
1999 Silverado
When it comes to service, Hills and Dale Auto Care is the place to go! The staff, and that include the owner Marty Long, are great to work with when you have a problem with your vehicle. The service techs are super to work with, they take all your info, and get back to you with items that need to be replaced now and those that will need replace in the near future. My Silverado was in for transmission fluid loss, which turns out to be rusted coolant lines. They were replaced and all was well. Great people, great service....you can't beat the Hills and Dale Auto Care team to keep you running strong!
Marty L. from Hills And Dales Auto Care Inc responded on 08/19/2019

THank You Chet!!!!!!
Appreciate your business and friendship over the years!!
Marty


JD
Janice D.
Canton, OH
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/19/2019 Category: Service
Janice said they are always the best. They are very honest people and do not take advantage of the customer.
This review was collected via phone interview by Customer Research Inc.
Marty L. from Hills And Dales Auto Care Inc responded on 09/11/2019

Thank You Janice!!!!


SS
Sherri S.
Canton, OH
Ford Expedition EL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/19/2019 Category: Service
Sherri said her vehicle was doing well, the business did everything professionally, even the driver that took her home and to the business was professional. They came very fast to get her vehicle, it had to go on a flat bed, he did a spectacular job lining it up, he was very courteous, they were nice, offered her water, a seat and gave her the time it would take. She will definitely use them again, this was a good business, she valued what they did and they picked her up again and she was a very happy customer.
This review was collected via phone interview by Customer Research Inc.
Marty L. from Hills And Dales Auto Care Inc responded on 08/20/2019

Thank You Sherrie!!


JR
JAMES R.
Massillon, OH
Honda Insight
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2019
Great service
The service here is always second to none. From the caring owners and staff to the diligent, timely, and (most importantly) quality work there is no other garage that I would trust beyond Hills and Dale's Auto.
Marty L. from Hills And Dales Auto Care Inc responded on 08/10/2019

Thank You James!!!!


Verified Customer
Canton, OH
Nissan Rogue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2019
Great service
No delays on meeting appointment time. Mechanics often suggest preventative changes/repairs that need to be made.
Marty L. from Hills And Dales Auto Care Inc responded on 08/07/2019

Thank You


PF
Pat F.
North Canton, OH
Mercedes-Benz E350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2019 Category: Service
Pat said she got wonderful care and she is very, totally satisfied with this business. She added they were perfect, excellent in service and everything.
This review was collected via phone interview by Customer Research Inc.
Marty L. from Hills And Dales Auto Care Inc responded on 08/05/2019

Thank You Pat!!

Marty


DS
DAVID S.
Canton, OH
Oldsmobile Aurora
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2019
Olds
Fantastic service as always
Marty L. from Hills And Dales Auto Care Inc responded on 07/14/2019

Thanks David!!!!


Verified Customer
Canton, OH
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2019
Great Service
We called late in the day with a problem and they said bring it in. Didn't have to wait 3 days for an appointment. They made the repair quickly and we had our car back. We have always received fast, quality service.
Marty L. from Hills And Dales Auto Care Inc responded on 07/14/2019

Thank You!!!


RM
Roy M.
Canton, OH
Chrysler 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2019 Category: Service
Roy said he loves them and has known them for a long time. He said they are better than average and always take care of their customers.
This review was collected via phone interview by Customer Research Inc.
Marty L. from Hills And Dales Auto Care Inc responded on 07/14/2019

Thank You Roy!!!!!


RM
Richard M.
Canton, OH
Hyundai SANTA FE SPORT
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2019 Category: Service
Richard said that Marty and the place had good service.
This review was collected via phone interview by Customer Research Inc.
Marty L. from Hills And Dales Auto Care Inc responded on 07/14/2019

Thank You Richard!!
Great to see you!!!
Marty


DN
Doug N.
Massillon, OH
Volkswagen Jetta Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/08/2019 Category: Service
Doug said this business was up-front on the work that needed to be done on his vehicle.
This review was collected via phone interview by Customer Research Inc.
Marty L. from Hills And Dales Auto Care Inc responded on 07/09/2019

THANK YOU DOUG!!


ST
SHIRLEY T.
Canton, OH
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2019
customer service is great
customer service is great and work is done in a timely manner--
Marty L. from Hills And Dales Auto Care Inc responded on 07/08/2019

Thank You Shirley!!!
Marty


LP
Lauren P.
North Canton, OH
Lexus IS 250
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2019 Category: Service
Lauren said they are really helpful. Everything was explained and they showed her pictures on an I-pad. They run a wonderful business.
This review was collected via phone interview by Customer Research Inc.

SB
SHAWN B.
North Canton, OH
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2019
Excellent honest service with integrity
The team at Hills & Dales are trusted professionals that do top quality work.
Marty L. from Hills And Dales Auto Care Inc responded on 06/27/2019

THANK YOU SHAWN!!!
APPRECIATE YOUR BUSINESS AND TRUST.


GW
Grace W.
Canton, OH
Chevrolet Malibu
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/19/2019 Category: Service
Grace said she likes the service there but sometimes the guys there can be a little condescending.
This review was collected via phone interview by Customer Research Inc.
Marty L. from Hills And Dales Auto Care Inc responded on 06/22/2019

THANK YOU FOR YOUR BUSINESS!!
MARTY